stable

Release 18.09.24 [Stable]

Unimus

  • Fixed an issue preventing you from unselecting items.

Upgrade

  • Patches for versions less than current will now update properly.
  • Upgrade from time adds the correct amount of time when changing the upgrade schedule.

Saisei

  • APs should now update in Saisei as expected.
  • Saving Saisei policy updates now saves a percentage value of matching policies for greater consistency.

Equipment

  • Added Cidr and the Net Mask to a Customer’s Inventory Tab information.
  • Removed extra spaces from subnet text area.

BaiCells

  • Instead of deleting a BaiCells customer on status change, we now properly update BOSS to deactivate the customer account.
By |2018-09-27T15:59:18-05:002018 September 24th|Changelog|Comments Off on Release 18.09.24 [Stable]

Release 18.09.19 [Stable]

Unimus

  • New Unimus Integration.

Upgrades

  • New Powercode Patching system. Within Powercode on the Upgrade page, you can now install Patches that have been deployed by Powercode. New patches will appear once they become available, and will be able to be applied to your Powercode system with the click of a button.
    • With this feature, you will no longer have to wait for a release or even have to perform a full upgrade to your system just to get minor bugs fixed.  As soon as we fix and verify internally, they will become available to you.
  • New Powercode Upgrade page. The redesigned upgrade page now allows you to load current and most recent patch notes directly on the Upgrade page. In addition, you can now Reschedule and Cancel an upgrade that has been scheduled – allowing you maximum flexibility on when your upgrade occurs

IPv6

  • Initial deployment and support of IPv6 for MikroTik within Powercode. Documentation will be released shortly.
  • New Equipment Form for tracking and handling IPv6.

Saisei

  • We explicitly tell Saisei hosts are NOT dynamic to make sure the STM doesn’t forget which customer the host is assigned to after a period of time.
  • Updated application signatures and lists. Including much better handling of Microsoft updates.
  • Created a ‘game-downloads’ application group and moved relevant applications into this group to separate game play vs game downloads.
  • Application lists will now be pulled directly from powercode.com, to ensure it is always up to date.
  • Saisei BMUs should no longer unintentionally kick into an Out of Sync status.
  • Powercode will now tell Saisei 10gb as the limit for infrastructure if nothing is specified.  This allows us to get analytics, without affecting rate shaping.
  • Changed sequence numbers on Saisei to update during sync.
  • Customer Portal Application Rate graphs now refresh every 5 seconds automatically.
  • Resolved an issue with conflicting Saisei partitions.
  • A fringe case where some Saisei settings would not save has been resolved.

MikroTik

  • MikroTik ‘burst in’ speeds were being confused with max speeds, this has been corrected.
  • PCQ no longer attempts to set the rate to 0 incorrectly.
  • Removed Equipment marked as ‘Not Limited’ from all queues and redirects.
  • MikroTik interfaces for mirrored BMUs will now save properly.
  • IPv6 information will no longer be lost when deleting an Address Range with MikroTik.
  • Added the ability to set a custom total queue when PCQ is selected.
  • Non-service APs can now have leases.
  • You can now select total-queue for PCQ.

Customer Portal

  • One time overage charges will now display properly in the Customer Portal.
  • Payments in the portal will no longer in some cases show an inaccurate amount of $0 on the success page.
  • Equipment probes can be enabled through the Customer Portal configuration, and viewed directly on the Customer Portal.  Allowing you to share this to your end user.
  • Multiple customer portal graphs for Saisei have been improved.
  • New Default Login page allows you to configure which page you want customers to be redirect to when they log in.
  • Some Saisei-specific graphs weren’t matched correctly with their Customer Portal configuration settings, we’ve re-matched them to activate properly.
  • An issue where you were unable to edit Contact’s addresses has been resolved.
  • Credit card automatic payment status now shows on the Customer Portal and is no longer affected by unrelated configuration options.

Customers

  • Added a configuration option to enable or disable the telephone link attached to a Customer’s phone number.
  • Updating a customer’s invoice preference will properly log to the Customer Event Log again.
  • Added the ability to create and require security questions to be answered when creating a customer account.
  • When sending an email to an individual customer, the “From” address will now pull from the appropriate Multi Brand Company.
  • Customer Group has been added as a configurable required field to the Add Customer Wizard.
  • Sending mass notifications now properly loads customers by IP Range. It was previously indicating an incorrect number of recipients.
  • Customer status changes now properly trigger the internal email alert.
  • Download links for files should work correctly now in various versions of different browsers.

Services

  • The groups tab is no longer persistently hidden when adding new services.
  • Updated services custom fields to fix some display issues.
  • Firefox CSV exports will now export with the correct name and extension type. No more ‘bin’ file downloads.
  • Unselectable services will no longer show up when applying a one-time service or charge.

Equipment

  • Updated the way we handle probe responses to resolve issues with Equipment Monitor graphs not displaying correctly.
  • Resolved a problem in which the IMSI wasn’t being set when editing a piece of equipment.
  • Added a popup asking if you want to use a matching piece of inventory equipment when manually entering a MAC address.
  • Port specifications will now be saved correctly.
  • SNMP OIDs will no longer save as the “Last Result”.

Billing

  • Removing a price override sometimes set the override incorrectly to $0. This has been fixed.
  • Deleting credit cards now shows the last 4 digits to verify the correct card is being deleted.
  • Setting grace periods was sometimes trying to reactivate customers twice, they will now only be reactivated once.
  • When billing with IPPay for the first time, an issue where check numbers could bounce back as invalid has been resolved.
  • Fixed various points in Invoices where foreign characters were not being encoded properly.
  • We now avoid a case where you might accidentally refund a single payment multiple times.
  • When setting a Temporary Grace Period for a customer that is already delinquent, the customer’s internet service will now automatically be re-activated.
  • One-time credits should no longer be labeled as Monthly Discounts.
  • Permission groups were not always being taken into account when applying one-time credits, this has been fixed.
  • The financial dashboard ARPU total was not accounting for 0 cost price overrides, we have updated the dashboard to now account for this.
  • Fixed an alignment issue that was causing confusion when Entering a Payment on a Customer with no Services.

API

  • Customer Tax Zones will now properly be set when updating a customer through the API.
  • The API now fully supports searching for Customers via a Phone Number.
  • Customer Tax Zone now saves properly when updating a Customer through the API.

Reports

  • Form 477 now has a system configuration option to enable or disable automatic FCC data generation and the FCC 477 Report.
  • CSV exports for reports will now be named by their respective Report name. For example, the Active Customers report will now export as Active Customers.csv.
  • New Report Access Logging – we’ve added logging to reports to log web user access to those reports. Access logs can be found under Reports -> Report Access Logs.
  • Customer Logs Report ‘More Info’ has been enabled as a filterable column.

Search

  • You can now search for Equipment by EquipmentID and be directed to the equipment page if a match is found.
  • Added the ability to search by Transaction ID.
  • Added the ability to search by IMSI.
  • Added the ability to search by the last 4 digits of a Credit Card.

Scheduling

  • Added in missing network sites to the multi-day schedule.
  • Tech time sheets will no longer attempt to autofill a date over the date selector.
  • Added a ‘Recalculate Drive Time’ button on individual jobs. Allowing you to manually confirm drive times on a per job basis.

Ticketing

  • Ticketing action buttons will now properly activate on iOS devices.

Backups

  • Backups now are configured to be stored for X days, old configurations based on weeks have been automatically converted to the correct number of days.

Inventory

  • Deleted inventory locations no longer appear as a valid return location when deleting equipment from a customer.
  • Inventory products can now be sorted by quantity.

Invoicing

  • Added the ability to customize invoice messages and stub message font sizes.

cnMaestro

  • There were some cases where data would display even if it didn’t exist, these have been resolved.

Twilio

  • We resolved an issue where some job variables were not populating when sending out a Twilio message.
By |2018-09-19T11:45:16-05:002018 September 19th|Changelog|Comments Off on Release 18.09.19 [Stable]

Release 18.07.16 [Stable]

BMU

  • Saving a BMU will no longer trigger validation that is not associated with the BMU being saved. This would sometimes prevent BMUs from saving properly.

Services

  • One-Time services will now pull available services set to “All” groups. Prior, it would only pull groups set specifically to the WebUser’s viewable group.
  • When cancelling modifying a service, Powercode will no longer try to validate the input fields.

Baicells Integration

  • When adding any non-baicells services customers will no longer be deactivated in BOSS.

CnMaestro Integration

  • Loading access point statistics now attempts to load CnMaestro data using a Mac offset, which should resolve issues with the statistics not loading.
By |2018-07-16T16:54:11-05:002018 July 16th|Changelog|Comments Off on Release 18.07.16 [Stable]

Release 18.07.06 [Stable]

Billing Updates

  • Late Fee – You can now specify when the late fee is applied (X Days After Due), and it no longer is forced to be simultaneous with the account delinquency and shut off.

Monitoring Updates

  • Fixed a few issues with data not being fully collected for graphing purposes, causing no graphs or graphs with chunks missing. The most apparant place being the BMU throughput graph.

Interface Updates

We’re making our way through Powercode and giving various pages some much needed facelifts by implementing a more modern UI. You’ll see us do some basic pages first. We can’t wait for you to see what we have in store for the more forefront pages. Keep an eye out.

  • Re-skinned Customer Balance Detail report.
  • Re-skinned Add/Edit Service page.
  • Re-skinned Add/Edit RMU page.
  • Customer files now sort by filename as the default.
  • Updated several alignment aspects on the BMU Statistics page.
  • Long descriptions no longer go off the screen in the transaction log.

Report Updates

  • New SubAccount Class report has been added.
  • Added missing datepicker selector to the Account and Account Class reports.
  • Avoids a case where FCC Form 477 would fail to correctly obtain new FIPS information.
  • FCC doesn’t like how accurate Powercode’s GPS data can be sometimes when looking up a census block; so we now send it only 5 decimals in the latitude and longitude.
  • CustomerID no longer opens the transaction history from the Account Class report.

Saisei Integration

  • Version shown in Powercode now updates when Saisei is syncronized.
  • New applications and signatures added to catch more streaming.
  • Added the ability to manage Policies from within Powercode.
  • Added the ability to manage Policies within each rate plan along with their assured, restricted, and rate multiplier settings.
  • If any equipment on a customer was set to ignore rate limiting, all equipment on that customer wouldn’t get rate limited. This is fixed and the ate limit setting is now honored per device as expected.
  • Updated the way Powercode actually creates signatures in Saisei to account for existing, custom signatures.
  • Hosts without an access point now get set to ‘<none>’ instead of being empty. This helps with some edge cases that caused issues.
  • Powercode will no longer delete a rate plan from Saisei. It is not necessary to do so and avoids some weirdness on the STM if a rogue host is still attached to that rate plan.
  • Validation was added when setting ‘Internal Subnets’ on the edit RMU page to make sure empty lines were treated as such.
  • Slave BMUs will no longer go into a ‘Bad’ status simply because a service was edited and pushed to Saisei.
  • Tons of stability improvements across the board with various data syncing between Powercode and Saisei.

Preseem Integration

  • Added ability to add Preseem as an RMU – You will NEED to do this if you use Preseem, else some Preseem related functions will stop working.
  • Enabled functionality for bandwidth gathering from Preseem.

cnMaestro Integration

We’ve more or less integrated everything cnMaestro allows us to integrate. We should have some historical graphs showing in a future release soon.

  • Created new view for Access Points.
  • Created new view for Subscriber Modules.
  • Optimize API queries when looking at a single client.
  • Added ability to reboot a device with a button click in Powercode.
  • UI Updates
  • Event Log data is now sorted properly by time.
  • Avoided a case where the API might fail to connect.
  • If a device is ‘Offline’, we now hide the reboot button.
  • For ePMP devices, we will try to display data based on either the Wireless MAC address or the Ethernet MAC address, regardless of which one you enter in Powercode.

Procera Integration

  • Updated data types sent from Powercode to accomodate more recent versions of PRE.

Baicells Integration

  • Update some validation related to API credentials existing or not existing.

Customer Portal

  • Customers will now see a success page when completing a payment in the Customer Portal; provided it was successful.
  • Avoided a case where timestamps might not show properly in the Customer Portal.
  • A warning will now pop up if a customer tries to pay more than their balance from the Customer Portal.
  • Updated SMS opt-in checkbox in the Customer Portal to save more reliably.
  • Some missing data in the database will no longer cause issues when adding credit cards through the Customer Portal.

Misc New Features / Enhancements

  • New trigger for internal emails for customer status changes.
  • Search now retains search results even when interrupted by a logout/expired session.
  • ISP Description field is no longer a required field in the add/edit services page.
  • Disabled Network Sites no longer appear in related selectors.
  • Customer Alerts no longer default to all customers when you didn’t want them to.
  • Event logs for address changes properly label latitude and longitude.
  • View On Map feature from Network Sites now correctly takes you to the right page.
  • Fixed a case where archiving a customer through a scheduled event wouldn’t fully archive that customer.
  • Network Site files will fully delete now rather than leaving remnants on the server.
  • BMU Event Logs sort properly by time again.
By |2018-07-12T14:33:22-05:002018 July 3rd|Changelog|Comments Off on Release 18.07.06 [Stable]

Release 18.05.28 [Stable]

Bug Fixes

  • You can add tickets on the Customer Overview again.
  • Fixed an issue checking if a customer is on a Saisei BMU.
  • Call log contents no longer stretch past its container.
  • Fixed a case where accounts would falsely activate as if they were a new account.
  • Saisei usage graph now works when there is no usage on the account.

NOTE: This release does not include items from the 18.05.24 BETA. If you would like to retain these features, please upgrade to the subsequent 18.05.29 BETA.

By |2018-06-20T16:21:11-05:002018 May 28th|Changelog|Comments Off on Release 18.05.28 [Stable]

18.05.23 Release [Stable]

This stable release is the first stable release since 18.03.21. Some of the highlights include:

  • NEW Customer Portal complete with bugfixes and many new features!
  • Service Areas – you can now specify which service areas you cover, including support for International customers!
  • Saisei BMU Integration – fully integrate the power of the Saisei BMU into your network within Powercode.
  • FCC Monthly Backups & Sticky Settings – you can now specify FCC 477 export settings on a per-service basis, and Powercode now automatically saves your FCC data every month!
  • Twilio Dashboard – you can now send out SMS messages, view replies, and see metrics for your Twilio usage from the Twilio Dashboard in Reports.
  • Over 50 system changes and enhancements to make Powercode work better.

Be sure to check out everything that’s been added! In addition to these couple changes:

Bug Fixes

  • Fixed bandwidth gathering from not initializing properly for Saisei.
  • Editing non-monthly internet services now correctly loads FCC sticky settings.
  • System event log for schedule overrides no longer inaccurately sets the user as admin.
  • Customer portal mobile menu now has the correct background.
  • Twilio logs link in the Twilio configuration page now links to the correct location.
  • Fixed an issue where internal ranges were being applied to every BMU regardless of type.
  • Fixed several issues with VoIP service comparisons.
  • You can now override service costs to $0 again.
  • Fixed an issue preventing BMUs from being added.
By |2018-06-20T16:21:43-05:002018 May 23rd|Changelog|Comments Off on 18.05.23 Release [Stable]

Powercode 18.03.01 Release [Stable]

Bug Fixes

  • Fixed an issue that could prevent saving prorated services.
  • Removed unused inserts on Customer Overview and fixed an index issue causing slowdown.
  • Fixed several issues with MikroTik failing to synchronize customer data.
  • Trending financial data will record correctly again.
  • Fixed a case where 0 grace days would not automatically trigger delinqunecy.
  • Fixed several issues with mirrored MikroTiks that were preventing bandwidth recording and causing issues with relay addreses.
  • Fixed a Procera v17 issue that sometimes caused a shaping rule to be applied to every customer.
  • Manual CDR imports no longer have an unknown delimiter.
  • Fixed emails attempting to send with missing information.

Miscellaneous

  • Call Log Other Contact verbage changed to “Add New Contact”.
  • Added validation to call logs to prevent empty logs or contacts from being created.
  • Sending emails to a customer now redirects you back to the customer overview after being sent.
  • Enabled Total Limit on MikroTik.
By |2018-03-01T16:20:53-06:002018 March 1st|Changelog|Comments Off on Powercode 18.03.01 Release [Stable]

Powercode 18.02.16 Release [Stable]

This stable release is the first stable release since 18.01.11. Some of the highlights include:

  • 4 New Webhooks.
  • New SMS Schedule Job Reminder Notifications.
  • Customer-specific System and Template Emails were added so you can now send System Emails to an individual customer, as well as select templates from which to draft individual customer emails.
  • MailXStream Double-Sided Printing and customizable margin sizes have been added.
  • You can now create Custom Alerts on a per-customer basis.
  • Created Customer Tags to help identify and tag customers!
  • Added a range of options to better control who, what, and where customers can make payments.
  • New Ticket feature to allow you to set up ticket parent / child relationships.
  • Ticket Email History option has been added, which allows you to append the ticket history to emails.
  • Lots of love has been added to MikroTik.
  • Various bugfixes and enhancements to make the Powercode experience better!

Be sure to check out everything that’s been added! In addition to these couple changes:

Bugfixes

  • Fixed display issue causing overlap when printing tickets.
  • Removed legacy icons that were floating on-screen for elevation profile maps.
  • Fixed an issue where customers failed to complete the archive process.

Miscellaneous

  • Added difference between line of sight and elevation in the Elevation Profile.
  • Changed default MikroTik queue to Red.
By |2018-02-16T13:36:38-06:002018 February 16th|Changelog|Comments Off on Powercode 18.02.16 Release [Stable]
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