Changelog

/Changelog

Powercode 18.04.04 Release [Beta]

New Features

  • NEW Customer Portal. Our revamped Customer Portal comes with bugfixes and many new features, including:
    • Restyled new and sleek for a modern web. Fully responsive for easy customer access.
    • Ability to add Ticket Attachments through the Customer Portal Ticketing system.
    • Custom Styling – the ability to add Custom CSS styling to the customer portal.
    • Ability to fully modify contact information via the Customer Portal.
    • Guaranteed Account Usage Graphs added to the the portal.
    • Reorganized Customer Portal Configuration page. Easily enable or disable what you want your customers to see!
  • Service Areas – you can now specify which service areas you cover. Configure > System > Service Areas to now add which States / Countries you cover without having to see them all! Also allows support for international customers.
  • Saisei BMU Integration – you can now integrate your Saisei BMU with Powercode.

Bug Fixes

  • Added missing permissions to ticketing reports and the scheduling dashboard.
  • Fixed wrapping of mass notification in Edge.
  • Updated contact breadcrumb view to point to the Customer Account rather than the Primary Contact.
  • Fixed adding a service dropdown from wrapping outside of container.
  • Fixed styling of lists in modals.
  • Fixed call records showing up if the customer is guarantored.
  • Updated guarantor submission to work properly in Safari.
  • Fixed some Email variables not being replaced properly.
  • System totals widget now properly checks for permissions.
  • Fixed an issue where you couldn’t add more than 1 monthly service as a Scheduled Event.
  • Custom Reports now show Ticket blank spaces correctly.
  • Fixed an error being thrown when checking for SurgeMail email server status.
  • Customers with custom statuses now activate properly.
  • Scheduled Job reminder now checks the configuration correctly before being triggered.
  • Fixed customer tags group selection on Mass SMS from causing them to fail.
  • Changed quantity validation for one-time charges to properly validate numbers less than 1.
  • Fixed an issue where changing the system header would check for an unrelated permission.
  • Portal password resets will no longer fail to submit due to an incorrect security token.
  • Updated duplex color option to push correct value to MailXStream.
  • Fixed an issue where jobs with large amounts of completion fields would fail to complete.
  • Saving contacts on mobile no longer removes their customer portal access.

Miscellaneous

  • Added Auto Activation requires full payment config check to customer portal payments.
  • Added source code editor into Powercode.
  • Added job notes to completion data on the Customer Overview.
  • Added WebHook for Twilio replies.
  • Added port to associated equipment on the Network Site Overview.
  • Added ACH option to set the effective date for ACH Batch Exports.
  • Added ability to set the CustomerID of a New Account when adding through the API, given the ID is not already taken.
  • Added ability to delete a contact while editing a contact.
  • Added id, up speed, down speed to the services tab on the Customer Overview.
  • Added up speed, down speed to the services list.
  • Added the ability to perform actions on mirrored BMU address ranges.
  • Added device type to equipment tables on the Overview and Equipment tab.
  • Editing Delinquency Shut Off Days now records to the System Event Log.
  • Individual Network Site overview now matches equipment details.
  • Reverted Bank Name label to Name to avoid confusion.
  • Removed unused dhcp dns3 input field.
  • Send Email text editor bar no longer wraps.
  • Submit button made default action for all Powercode forms.
  • Updated various forms to ensure Submit/Save is default action.
  • Updated default days for multi-day schedule to be the next 8 calendar days.
By | 2018-04-11T09:40:58+00:00 2018 April 4th|Changelog|0 Comments

Powercode 18.03.01 Release [Stable]

Bug Fixes

  • Fixed an issue that could prevent saving prorated services.
  • Removed unused inserts on Customer Overview and fixed an index issue causing slowdown.
  • Fixed several issues with MikroTik failing to synchronize customer data.
  • Trending financial data will record correctly again.
  • Fixed a case where 0 grace days would not automatically trigger delinqunecy.
  • Fixed several issues with mirrored MikroTiks that were preventing bandwidth recording and causing issues with relay addreses.
  • Fixed a Procera v17 issue that sometimes caused a shaping rule to be applied to every customer.
  • Manual CDR imports no longer have an unknown delimiter.
  • Fixed emails attempting to send with missing information.

Miscellaneous

  • Call Log Other Contact verbage changed to “Add New Contact”.
  • Added validation to call logs to prevent empty logs or contacts from being created.
  • Sending emails to a customer now redirects you back to the customer overview after being sent.
  • Enabled Total Limit on MikroTik.
By | 2018-03-01T16:20:53+00:00 2018 March 1st|Changelog|0 Comments

Powercode 18.02.16 Release [Stable]

This stable release is the first stable release since 18.01.11. Some of the highlights include:

  • 4 New Webhooks.
  • New SMS Schedule Job Reminder Notifications.
  • Customer-specific System and Template Emails were added so you can now send System Emails to an individual customer, as well as select templates from which to draft individual customer emails.
  • MailXStream Double-Sided Printing and customizable margin sizes have been added.
  • You can now create Custom Alerts on a per-customer basis.
  • Created Customer Tags to help identify and tag customers!
  • Added a range of options to better control who, what, and where customers can make payments.
  • New Ticket feature to allow you to set up ticket parent / child relationships.
  • Ticket Email History option has been added, which allows you to append the ticket history to emails.
  • Lots of love has been added to MikroTik.
  • Various bugfixes and enhancements to make the Powercode experience better!

Be sure to check out everything that’s been added! In addition to these couple changes:

Bugfixes

  • Fixed display issue causing overlap when printing tickets.
  • Removed legacy icons that were floating on-screen for elevation profile maps.
  • Fixed an issue where customers failed to complete the archive process.

Miscellaneous

  • Added difference between line of sight and elevation in the Elevation Profile.
  • Changed default MikroTik queue to Red.
By | 2018-02-16T13:36:38+00:00 2018 February 16th|Changelog|0 Comments

Powercode 18.02.12 Release [Beta]

Bug Fixes

  • Fixed an issue preventing bandwidth usage emails from going out.
  • Equipment custom fields now load their selected value by default on edit.
  • Inventory CSV exports will no longer try to open as .sylk files.
  • Fixed an issue causing 999 to display as a customer’s grace period.
  • Fixed an issue causing the Customer Overview to stall on load.

Miscellaneous

  • Added ticket priority default value to Ticket Settings.
  • Added Fax as a phone type.
  • Added the option to set a custom delimiter for Bank Imports, Cdr Imports.
  • Renamed Tax Header on invoices to Taxes Surcharges and Fees.

MikroTik Specific Changes:

  • Can set queue types for upload, download and total – available in “Edit BMU Details”.
  • Queues are now customer based, with all customer equipment in one queue element.
  • Default queue type has been changed from “default-small” to “default”.
  • MikroTik interface has been changed from an text input to a drop-down specific to each MikroTik.
  • Interface is no longer required for non-DHCP address ranges and has been moved back in to DHCP options.
  • MikroTik Interface will no longer appear unless address range is on or mirrored to a MikroTik.
  • If an interface is required but not found, elements that require that interface will be skipped over instead of halting synchronize.
  • Information is no longer pushed to the MikroTik if nothing has changed.
By | 2018-02-15T13:11:52+00:00 2018 February 12th|Changelog|0 Comments

Powercode 18.01.30 Release [Beta]

Bug Fixes

  • Fixed an issue preventing baicells equipment from being added on Mobile View.
  • MAC address fields no longer show when working with Baicells equipment.
  • Call Log quick add Contact now requires both First and Last Name.
  • Salesperson now defaults to ‘None’ if not selected.
  • Fixed a case where MikroTik would cause double-gathering of bandwidth.
  • Fixed white text being pasted into WYSIWYG editor.
  • Updated Back Up Status Web Hook To Show Correct Color On Slack.

Miscellaneous

  • Added the ability to test a AWS connection.
  • Added Web Hook For Customer Account Status Change.
  • Added Web Hook For Job Check In.
  • Added Web Hook For Job Check Out.
  • Added Web Hook For Job Completion.
By | 2018-02-05T12:12:01+00:00 2018 January 30th|Changelog|0 Comments

Powercode 18.01.25 Release [Beta]

New Features

  • Ticket Email History – you can now enable showing ticket history that is attached to the bottom of ticket emails.

Bug Fixes

  • Parent ticket no longer tries to associate if none is set.
  • Schedule live view zooms to company address again if no jobs are scheduled.
  • Fixed invalid check for empty latitude and longitudes on customer home addresses.

Miscellaneous

  • Added CustomerID to the Customers with Outstanding Balance report.
  • Company association no longer shows on the Add Customer Wizard if there is only 1 brand in Powercode.
  • Customer-specific alerts now activate automatically on creation.
  • Doubled schedule override history retention time.
  • Ported over the Customer Overview file upload dropzone to Network Sites.
By | 2018-01-26T09:38:56+00:00 2018 January 26th|Changelog|0 Comments

Powercode 18.01.23 Release [Beta]

Bug Fixes

  • Customer custom select options now properly display their value.
  • Closed customer tickets in Ticket Relation History now shows its appropriate color.
  • Fixed equipment throwing an invalid error on deletion.
  • Tickets no longer take a long time to load.
  • Added validation to fix an issue where undeliverable emails could spam ticket creations.
By | 2018-01-23T14:56:11+00:00 2018 January 23rd|Changelog|0 Comments
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