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Release 19.16.20 [Stable]

Contracts

  • Fixed signature output on Contracts.

Schedule Live View

  • Resolved several issues where newly created jobs would disappear from the schedule.
  • Resolved an issue where editing a job that was not yet saved would send it to the workbench.
  • Optimized workbench items and saving schedules to boost Schedule Live View performance.
  • Resolved an issue where routes for installers would always start at the System Address.

Customer Overview

  • Resolved some issues where custom fields would not properly display inline with legacy values.

Installer Mobile View

  • Resolved an issue with the map defaulting to the wrong location.
  • Resolved an issue where icons would not properly display in the install mobile view

Reports

  • Resolved issues with the Account Class Report not properly identifying card types for new payments.

Saisei

  • New ability to add custom rate multipliers values.
  • Game downloads is now nested under the “updates” groups.
  • Updated default rate multipliers to be in line with Saisei defaults.
  • Resolved issues where some rate multipliers would not properly convert before updating in Saisei.
By |2020-05-04T15:08:10+00:002020 May 4th|Changelog|0 Comments

Release 19.15.05 [Stable]


Our Powercode v19.15.05 release follows up our latest release and has our latest Google Maps integration! 19.15.05 includes our latest stable build for Google Maps, including mapping updates and performance enhancements for Schedule Live View, Complete Map, Elevation Profile, and much more! Detailed instructions on how to enable and set up Google Maps to work with Powercode can be found our our Knowledge Base. If there are any questions regarding the new release or Google Maps, please reach out and our Customer Experience Team will be happy to help!


Complete Map

  • Resolved undefined link statues from preventing the Complete Map from loading.
  • Resolved incorrect network site icons displaying (not properly reflecting down or warning equipment).
  • Replaced incorrect icon for pending network sites.
  • Resolved the complete map not loading a customer account correctly from the Edit Account page.

Schedule Live View

  • Removed all Points of Interest by default from the Schedule Live View map.

Twilio

  • Fixed an issue preventing sending an SMS if the Primary Contact was not opted in.

Tasks

  • Corrected a versioning issue that was preventing tasks from being added from the tasks overview page.

Billing

  • Resolved a limited issue where the address would not display properly on some invoices.
  • Corrected an issue in which some transactions would not properly log to the transaction log.
  • Removed the refund link for transactions in some cases where it was displaying for the incorrect transaction status.
By |2020-03-06T10:07:12+00:002020 March 6th|Changelog|0 Comments

Release 19.14.20 [Stable]


Our Powercode v19.14.20 release follows up our latest release and has our latest Google Maps integration! 19.14.20 includes our latest stable build for Google Maps, including mapping updates and performance enhancements for Schedule Live View, Complete Map, Elevation Profile, and much more! Detailed instructions on how to enable and set up Google Maps to work with Powercode can be found our our Knowledge Base. If there are any questions regarding the new release or Google Maps, please reach out and our Customer Experience Team will be happy to help!


Billing

  • Resolved an issue with eWAY card addition.

Completion Data

  • Resolved all remaining cases where job images would not properly display.

Inventory

  • Fixed various inconsistencies with MAC validation and error handling.

Track Your Truck

  • Fixed a bug where Powercode would not properly display how long it had been since a truck moved.

System Changes

  • Forced cache reload on all maps and mapping features.
  • Resolved a localization issue that would prevent some invoices from being generated.
By |2020-02-21T16:28:55+00:002020 February 21st|Changelog|0 Comments

Release 19.14.12 [Stable]


Our Powercode v19.14.12 release makes our newest Google Maps release available to every existing Powercode customer! 19.14.12 includes our latest stable build for Google Maps, including mapping updates and performance enhancements for Schedule Live View, Complete Map, Elevation Profile, and much more! Detailed instructions on how to enable and set up Google Maps to work with Powercode can be found our our Knowledge Base. If there are any questions regarding the new release or Google Maps, please reach out and our Customer Experience Team will be happy to help!


Release Highlights:

  • New Full Google Maps Integration
  • IPPay Automatic ECheck Reconciliation and Account Updater Support
  • CnMaestro v2 API Support
  • Added Slowed Services to Preseem
  • Established the ability to limit Equipment Status Change log items

Along with Google Maps, 19.14.12 also includes the following releases. Check them out to see everything we’ve been working on!

System

  • Updated core configuration to automatically redirect requests from http to https.

Equipment

  • Resolved an issue that would disassociate some Inventory on edit when modifying a piece of Equipment.

Schedule Live View

  • Re-ordered how some resources are loaded to resolve any remaining issues with the schedule not loading crashing on initial load.

Reports

  • Fixed some issues with the Financial Dashboard not properly displaying in all browsers.

Contracts

  • Resolved an issue where signature encoding was preventing from displaying contracts properly (also fixed in 19.08.30).
  • Fixed signature time from not properly displaying under Customer Files.

Customer Overview

  • Customer tags will no longer log of no changes have been made.

VoIP

  • Deprecated ez Phone.
By |2020-03-11T12:12:27+00:002020 February 14th|Changelog|0 Comments

Release 19.08.30 [Stable]


Our Powercode v19.08.30 release preps the general public for our newest Google Maps upgrade. 19.14.12 includes our latest stable build for Google Maps, including mapping updates and performance enhancements for Schedule Live View, Complete Map, Elevation Profile, and much more. Detailed instructions on how to enable and set up Google Maps to work with Powercode can be found on our Knowledge Base. If there are any questions regarding the new release or Google Maps, please reach out and our Customer Experience Team will be happy to help!


Contracts

  • Resolved an issue where signature encoding was preventing from displaying contracts properly.
  • Added the ability to agree to the latest License Agreement on Upgrade.

Equipment

  • Fixed validation errors that would return blank instead of displaying the correct error message.
  • Updated Equipment to properly load Probe Averages after initial page load.

Reports

  • Resolved an issue surrounding CreditCard payment types and the Account Class report.

Services

  • Fixed an issue where SlowAfterTriggered would not properly activate for some accounts.

Preseem

  • Updated which service plans are included to properly account for any SlowAfterTriggered customers with Preseem.
By |2020-03-20T19:32:49+00:002019 August 30th|Changelog|0 Comments

Release 19.08.27 [Stable]

Billing

  • Resolved miscellaneous issues with ACH processing under some specific billing configurations.
  • Adjusted how we validate CVV entries through Moneris to prevent some Credit Card addition failures.
  • Updated a validation check for ACH processing systems so that refunds can once again be processed for Credit Card payments (when ACH Batch processing is enabled).
  • Reverted a change that would redirect to the customer’s profile when making a cash or check payment. It will now instead redirect to the same page, as originally designed.
  • Updated Credit Card name processing to avoid issues adding some cards with special characters.
  • Updated how we validate Authorize.net response codes to flag refunds as successful.

Customer Overview

  • Services custom fields will no longer load a blank page when attempting to view or edit them.

Equipment

  • Fixed a display bug that would show multiple “Close” icons when adding or editing files associated with device types.

Packages

  • Packages will no longer display a “Failed” message response after successfully adding an item.

Reports

  • Resolved remaining issues with double-sided PDFs for the Print Invoice report.
  • Scheduling Dashboard now properly displays the Customer Name / Network Site Name under “Checked In” jobs.
  • Removed data string from the Tax Matrix report.

Saisei

  • New Contract Redirection checks for Saisei. Customers with Pending Contracts will now be redirected to sign them through the Customer Portal when using Saisei.

Procera

  • Adjusted how we record bandwidth data through the Procera API to fix some data recording inconsistencies.

Ticketing

  • We will appropriately prevent a comment or reply from being posted of there is no content (previously we would warn, but post the reply anyway).

System

  • Updated login records to avoid an issue where the last login entry wouldn’t save as expected.
  • Users who fail to log in more than 10 times will no longer be redirected to a blank screen, and instead be told their login failed and to contact an administrator.
By |2019-08-27T17:14:28+00:002019 August 27th|Changelog|0 Comments

Release 19.07.25 [Stable]

API

  • Added new addParent endpoint for Equipment through the API. Takes equipmentID and parentID as parameters.
  • Added new deleteParent endpoint for Equipment through the API. Takes equipmentID and parentID as parameters.

Add Customer Wizard

  • Resolved some remaining edge-case issues where Add Customer Wizard settings were not defaulting or loading as expected when attempting to configure them.

Billing

  • Resolved an issue with ACH payments attempting to process for a zero amount, and preventing subsequent payments from processing.
  • Cash / check payments will now apply to the parent account if the account is a guaranteed account.
  • ProPay failed payments will now always properly log in the corresponding account.
  • Resolved an issue preventing ProPay from properly adding American Express cards through the Customer Portal.
  • Fixed a case where Send Invoice to MailXStream button would fail to generate the appropriate invoice.
  • Accounts added through the API will now properly create their associated Billing Address and link it to the Payment Account through the gateway.

Customer Overview

  • Added some enhanced data processing optimizations to greatly increase loading performance of the Customer Overview.

Customer Portal

  • Added custom tag elements to the Customer Portal login screen to allow custom styling for the login text and logo.
  • Fixed prevent excess payments from triggering through the Customer Portal when the feature is disabled.

Equipment

  • Fixed issues where IP assignments would not retain proper values when transferring equipment.
  • When unlinking customers from Inventory equipment, we will now completely unlink the customer automatically from the inventory equipment.
  • Updated how we store bandwidth from different BMUs in the network to resolve edge cases where reporting would result in data usage spikes.

Ticketing

  • Replaced remaining instances of arrow images with html entities.
  • Added TicketLog Attachments when loading the TicketLog body through the API.
  • Removed extra unnecessary HTML tags from TicketLog entries (specifically when loading through the API).

PCI

  • Updated some core packages to tighten security surrounding PCI card processing requirements.

Reports

  • Fixed a bug with the Pending ECheck Reconcoliation report from displaying as expected.
  • Updated references in the Tax Matrix report to resolve issues with the name display.
  • Fixed some cases where the account class report wouldn’t load the primary Billing Type for customer log entries with BankAccounts.

Saisei

  • Updates all Speedtests references to match with the Saisei Speedtest group.
  • Reverted pushing whitelists entries to Saisei on a per-entry basis, to only push on Sync (reduces longer delays when pushing out individual update items).

MikroTik

  • Updated authentication for MikroTiks running firmware >= 6.45.1 to properly handle new authentication changes (older firmware versions will continue to use the old authentication interface).
  • Nested some name convention checks to avoid cases where naming schemes would overlap.

Upgrades

  • Removed some upgrade dependencies that would overwrite some locale configurations.
  • Resolved an instance where fresh installs (with no data) would not process properly subsequent upgrades.
By |2019-08-27T12:40:52+00:002019 July 25th|Changelog|0 Comments

Release 19.07.03 [Stable]

Address Ranges

  • Updated address ranges to avoid a case where a BMU type mismatch would cause longer than expected load times when attempting to add or edit a new Address Range.

Billing

  • Resolved a conflict with cvc validation that wouldn’t properly validate against some numbers.
  • Updated eWay customer portal encryption methods to allow for customer portal card addition.
  • The “Enable Automatic Payments” checkbox will now display even if you only had a CreditCard Gateway enabled.
  • Updated a check with ach batch payments to resolve a case where the payment event wouldn’t trigger.

Customer Overview

  • Custom fields will no longer flag as required when not being set.
  • SMS button will now display if a contact other than the primary is opted in for SMS.
  • Call logs on the overview tab now sort by created date as they do in the expanded view.
  • Custom fields overview tab box won’t display unless you have a field set.

Service Areas

  • Removed validation for Service Areas to allow all remote country and province combinations to be added.
By |2019-07-03T17:38:10+00:002019 July 3rd|Changelog|0 Comments

Release 19.06.26 [Stable]

API

  • Equipment updates will now automatically associate to the correct range when saving equipment if it is not provided.

Billing

  • Resolved a situation in which deleting a payment account would stall and become unresponsive.

Scheduling

  • If there is a permissions conflict when attempting to save the schedule, we will forward that error to the confirmation dialog.

Notifiers

  • Notifiers have been adjusted to prevent repetitive “Good” status notifications from being sent out.

Custom Fields

  • Resolved remaining edge cases in which custom fields wouldn’t display the proper saved value.
  • Empty values will no longer trigger validation as a “Duplicate”.

Contracts

  • Fixed an issue with contracts in which the checksum comparison wasn’t returning the expected result and preventing the contract from being displayed.

MikroTik

  • Adjusted how we check for customers status to prevent pushing out plans that were not matched to the appropriate status.
By |2019-06-26T17:24:07+00:002019 June 26th|Changelog|0 Comments

Release 19.06.18 [Stable]

Webhooks

  • Down Infrastructure Equipment Webhook will no longer trigger for Customer Equipment.
  • Down Infrastructure / Customer Equipment Webhook will no longer trigger for a status change to “Bad”.
  • Added Webhook for Equipment Transfers, with an event of “Transfer”.

Customer Overview

  • Adjusted formatting for the Physical Address to correct the display.
  • Adding customers properly defaults to the System Default State again.
  • Call logs now wrap at the word instead of breaking up on individual characters.

Custom Information Fields

  • Resolved an issue where Powercode wouldn’t know which field to map to.
  • “Show X More” button wasn’t properly displaying additional fields, it will now display them as expected.
  • Powercode now properly determines which Custom Field values are truly unique.

Billing

  • Fixed a rare case where invoice batch generation in reports would fail.
  • Resolved an edge case where BankAccounts could not be added through the Customer Portal.
  • Updated VoIP to apply the correct Account Class during automatic billing.

Equipment

  • Deleting equipment and assigning it back to a WebUser now properly validates.
  • Inventory selection when adding or updating Equipment will now exclude “Deleted” inventory.
  • Removing an ICMP probe if it was the last probe on equipment will no longer cause probes for that equipment to break.
  • Fixed an issue that was preventing some notifiers from receiving the notification. All notifiers should now get a notification.
  • Equipment Transfers will properly register and they will push out updates to the BMU Queue without requiring manual action.
  • Reverted monitoring restriction to avoid some issues with IP comparisons when processing BMU Requests.
  • Fixed the “Location” display from overflowing on the Equipment Overview page.
  • Equipment will now retain IMSI data when transferring between ranges.

Reports

  • Financial Dashboard tooltip for Revenue by Payment Type will now always display as expected.
  • Tax Matrix Report now includes non-specific values in a category of “None”.

VoIP

  • Resolved a bug that was preventing the adding of DID numbers to Customers.
  • Call Record prefixes will no longer improperly be labeled as “International”.

MikroTik

  • All non-active customers are now redirected through the MikroTik.
  • MikroTik will no longer erroneously select an alternate interface if set to ‘None’.
By |2019-06-19T14:43:15+00:002019 June 19th|Changelog|0 Comments
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