NEW Customer Portal. Our revamped Customer Portal comes with bugfixes and many new features, including:
Restyled new and sleek for a modern web. Fully responsive for easy customer access.
Ability to add Ticket Attachments through the Customer Portal Ticketing system.
Custom Styling – the ability to add Custom CSS styling to the customer portal.
Ability to fully modify contact information via the Customer Portal.
Guaranteed Account Usage Graphs added to the the portal.
Reorganized Customer Portal Configuration page. Easily enable or disable what you want your customers to see!
Service Areas – you can now specify which service areas you cover. Configure > System > Service Areas to now add which States / Countries you cover without having to see them all! Also allows support for international customers.
Saisei BMU Integration – you can now integrate your Saisei BMU with Powercode.
Added missing permissions to ticketing reports and the scheduling dashboard.
Fixed wrapping of mass notification in Edge.
Updated contact breadcrumb view to point to the Customer Account rather than the Primary Contact.
Fixed adding a service dropdown from wrapping outside of container.
Fixed styling of lists in modals.
Fixed call records showing up if the customer is guarantored.
Updated guarantor submission to work properly in Safari.
Fixed some Email variables not being replaced properly.
System totals widget now properly checks for permissions.
Fixed an issue where you couldn’t add more than 1 monthly service as a Scheduled Event.
Custom Reports now show Ticket blank spaces correctly.
Fixed an error being thrown when checking for SurgeMail email server status.
Customers with custom statuses now activate properly.
Scheduled Job reminder now checks the configuration correctly before being triggered.
Fixed customer tags group selection on Mass SMS from causing them to fail.
Changed quantity validation for one-time charges to properly validate numbers less than 1.
Fixed an issue where changing the system header would check for an unrelated permission.
Portal password resets will no longer fail to submit due to an incorrect security token.
Updated duplex color option to push correct value to MailXStream.
Fixed an issue where jobs with large amounts of completion fields would fail to complete.
Saving contacts on mobile no longer removes their customer portal access.
Added Auto Activation requires full payment config check to customer portal payments.
Added source code editor into Powercode.
Added job notes to completion data on the Customer Overview.
Added WebHook for Twilio replies.
Added port to associated equipment on the Network Site Overview.
Added ACH option to set the effective date for ACH Batch Exports.
Added ability to set the CustomerID of a New Account when adding through the API, given the ID is not already taken.
Added ability to delete a contact while editing a contact.
Added id, up speed, down speed to the services tab on the Customer Overview.
Added up speed, down speed to the services list.
Added the ability to perform actions on mirrored BMU address ranges.
Added device type to equipment tables on the Overview and Equipment tab.
Editing Delinquency Shut Off Days now records to the System Event Log.
Individual Network Site overview now matches equipment details.
Reverted Bank Name label to Name to avoid confusion.
Removed unused dhcp dns3 input field.
Send Email text editor bar no longer wraps.
Submit button made default action for all Powercode forms.
Updated various forms to ensure Submit/Save is default action.
Updated default days for multi-day schedule to be the next 8 calendar days.