Monthly Archives: November 2016

Release 16.11.29

Bug Fixes

  • BMU Event Log Spam – Fix BMU Event Log Spam if no BMU is connected.
  • Calendar Arrows – The job calendar arrows previously were not very crisp.
  • Customer Portal Data Inaccuracy – Made the customer portal data display more accurately.
  • Date Picker Inputs – We changed a few colors to make it more apparent that date pickers are active inputs.
  • Graph Date Shift – The 12 month graph dates now are more accurate to the date the data was accrued.
  • Job Notifications – Jobs now send email even when the job switches users without switching times.
  • Procera Bandwidth Gathering – On some cases, Procera Bandwidth Gathering would not properly gather.
  • Procera Time Controls Posting – On certain browsers, Procera Time Controls would not post properly.


  • Contact Page – The contact page has been re-skinned.
  • Customer Status Description – A description of what each status does is now displayed on the customer change status page.
  • Default CC Expiration – The default CC expiration now by default is not in the past.
  • Increase Usability – Minor changes have been made to many pages to improve page to page navigation and flow.
By |2017-05-10T10:39:08-05:002016 November 29th|Changelog|Comments Off on Release 16.11.29

Release 16.11.23

Bug Fixes

  • Day by Day Bandwidth Graphs – Day by Day Bandwidth Graphs were displaying date incorrectly.
  • Network Notifications Resend – Under certain circumstances, network notifications would continue alerting device probes as good.
  • Ticket Table Relations – Under certain circumstances, relations didn’t show in the ticket table.
By |2017-05-10T10:39:17-05:002016 November 23rd|Changelog|Comments Off on Release 16.11.23

Release 16.11.22

System Changes

  • Data Calculations – Data calculations across the system have been modified to be more accurate.

Bug Fixes

  • 1 IP Address Range Gateway Calculation – Gateway calculation on 1 IP Address Ranges is a little more intelligent.
  • 12 Month Bandwidth History – Certain months weren’t showing properly on 12 month bandwidth history using Fixed Day: Due Date billing.
  • Consumable Minimum Stock Level Trigger – Consumables now trigger the minimum stock level email.
  • Duplicate Job Completion Emails – Users no longer receive duplicate job completion emails if assigned to more than 1 group with the permission of ‘job completion emails’.
  • Import DIDs – The Import DIDs form wasn’t posting properly.
  • Job Notes Special Symbols – Certain symbols were making job notes not show properly.
  • Network Dashboard Links – Network dashboard links now remain links after page load.
  • Powercode Procera Live View Accuracy – Powercode Procera Live View is now much more accurate than before.
  • Print Ticket (Dark Theme) – In dark theme, printing tickets resulted in a very light header.
  • Probe Notifier Over Notify – On edge cases, the equipment probe notifier would notify every minute regardless of repeat settings.
  • Safari Inventory Assignee Toggle – On Safari browser, the assignee toggle did not work properly.
  • Service CSV Export Duplicate IDs – When exporting the Services CSV, the ID showed twice.
  • Ticket Responsible User – Upon clicking My Tickets -> Responsible Group, it shows all the tickets assigned to your group.
  • Ticket Sidebar Responsible Group Counts – Ticket sidebar’s responsible group counts were not accurate.
  • Ticket Tags (Dark Theme) – In dark theme, the text for adding ticket tags was illegible.
  • View Own Ticket – IIf a ticket was assigned to a user and a group they weren’t a member of, they were unable to view the ticket in their ticket list.


  • Customer ID Multi Day Schedule – Customer ID is now included in the Multi Day Schedule.
  • Customer Overview Job Sort – Customer Overview Jobs are now sorted by start time with the latest job on top.
  • Job Completion Emails – Job completion emails have been removed from the default permission groups. If you would like to get job completion emails, please add yourself to a custom permission group containing the appropriate permission.
  • Services Currency Symbol – The currency symbol now shows on the services table.
By |2017-05-10T10:40:19-05:002016 November 22nd|Changelog|Comments Off on Release 16.11.22

Release 16.11.03

New Features

  • Custom Reports Date Range – Date Range Custom Report type has been added. Enables users to select a date range upon execution of the report.
  • Powercode Procera Live View – The first rendition of Powercode Procera Live View is now available.
  • Readynet TR-069 Management – Readynet Remote Management is now available via the Equipment Details pages. Configuration is located in Config -> Third Party Integrations -> ReadyNet.

Bug Fixes

  • Add Shared Network – Previously, it was not possible to add shared networks.
  • Customer Job Notification Exclusion – Customers that were excluded using the checkboxes were previously not excluded.
  • Customer Physical Address Notes – Billing address notes were overwriting physical address notes on page load.
  • Delete Service Prorate – Upon deleting a service, the service would prorate regardless of selection.
  • ePMP Monitoring Tool – The ePMP monitoring tool was not functioning properly as of the 16.09 releases.
  • Equipment Add/Edit Page Speed – After much optimization with database queries, the equipment add/edit page speed is greatly improved.
  • Inventory Inactive WebUser – Inactive WebUsers are no longer displayed in Inventory Dropdowns.
  • Inventory Item Columns – The responsiveness of Inventory Item Columns have been re-worked to show/hide columns in a more intelligent priority.
  • Ping Widget – The ping widget now resolves hosts properly.
  • Probe Output Modifier – Output modifier on equipment details now shows the proper modified value.
  • Tax Report Credit Column – The credit column of the tax report now shows the proper value.
  • User Job Schedule Menu – On Firefox, users were unable to open the user job schedule menu.
By |2017-05-10T10:42:03-05:002016 November 3rd|Changelog|Comments Off on Release 16.11.03
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