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/Hayden Schuch

About Hayden Schuch

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So far Hayden Schuch has created 10 blog entries.

Powercode Release 21.01.20 [Beta]

FCC Report

  • Access FCC API via HTTPS as they have switched and ended support for HTTP.

Mikrotik

  • Resolved an issue that was causing the whitelist to not be honored.

Inventory

  • Added equipment filtering to the mass move inventory locations.

Notifications

  • Added the ability to have multiple notifiers on the delinquency email.
  • Added the ability to set send intervals for Pager Duty notifications.

Accounts

  • Added an archived customer list page.

Customer Portal

  • Resolved an issue where replying to tickets would result in seeing an error message.
By |2021-01-21T15:08:16-06:002021 January 20th|Changelog|0 Comments

Powercode Release 21.01.14 [Beta]

Billing Options

  • Resolved an issue where multiple billing configuration options showed on one page.

Upgrade

  • Resolved issues that caused database updates to fail during the upgrade process.

Installer Mobile View

  • Temporarily remove phone number hyperlinking from the customer notes due to a critical bug.

Equpiment

  • Resolved an issue when selecting a device type on the add/edit equipment page, the default status check would not be selected.

Services

  • Resolved an issue where a customer’s status would get set to NULL or Not Active.

Customer Overview

  • Added a feature to suggest and auto-complete call log subjects based on past subjects.
  • Resolved an issue that prevented users from being able to enter a customer event log.
By |2021-01-14T13:22:52-06:002021 January 14th|Changelog|0 Comments

Powercode Release 21.01.06 [Beta]

Accounts

  • Resolved an issue that prevented updating the primary contact on an account.
  • Resolved an issue where after submitting a payment via the enter payment page it would direct to a white screen.

Saisei

  • Resolved an issue where Saisei minute by minute usage would appear as loading when no data was present.

Ticketing

  • Resolved an issue with email ticket replies coming in as seperate tickets.
By |2021-01-06T16:54:56-06:002021 January 6th|Changelog|0 Comments

Powercode Release 20.12.18 [Beta]

Saisei 7.3.1 Support

  • Changed the “Synch Policies” button to “Pull Policies from Saisei” to more accurately represent the action.
  • Resolves an issue where rate multipliers would divide incorrectly when pulling the policies from Saisei.
  • Resolves an issue where after synching the Saisei would be set to an “Unknown” status.
  • Added requirements when adding and editing a Saisei policy.
    • Name, Application Group, Rate Multiplier (.1-10), and Percentage Rate (0-100) are now all Required.
  • When creating a new service all service policies are set to on, the Saisei policy values, and a service rate multiplier of one by default if not set.
  • Groups Allowed Service
    • All Groups is now a switch.  When all Groups is enabled all groups are selected and the option to select individual groups is hidden.
  • Removed assured and guranteed sliders.

MobiTV

  • Changed communication with MobiTV from HTTP to HTTPS.

Invoices

  • Resolved an issue where ftp invoices weren’t being properly sent to the remote server.
  • Added DIDs (Phone Numbers) to transactions and invoices.

Contracts

  • Added a configuration option to the customer portal settings to allow the contracts tab in the customer portal and subsequent fields to be renamed.
  • Added a field on contract templates to allow for entering a custom banner message that will appear at the top of the customer portal when logged in.
    • If multiple contracts are set it will list each banner message.
  • Added a field on contract templates to allow for entering a custom message the customer will see after signing the contract in the customer portal.
  • Added button to preview the contract on both the contract templates, and customer overview pages.

Widgets

  • Added an option in on the widet configuration page to only allow users with admin level permission to add or delete widgets on their dashboard.

Scheduled Job

  • Phone numbers that are standardly formatted in the job notes will be clickable in the installer mobile view.
By |2020-12-23T11:00:16-06:002020 December 23rd|Changelog|0 Comments

Powercode Release 20.12.10 [Beta]

Add Customer Wizard

  • Added options to hide fields that aren’t required for customer creation in the add customer wizard configuration.

Authorize.net

  • Resolved an issue where payments were being rejected due the reference ID being too long.

Geolocation Error

  • If a customer’s address is set to automatically geocode and their physical address has a latitude or longitude of zero it will attempt to geolocate and update the coordinates.

Webuser Accounts

  • Resolved an issue where updating a webuser profile would fail to update if the phone number didn’t have a value.

Inventory API

  • Introduce a UAPI endpoint for inventory management via restful json API.

Bug Fixes

  • Resolved an issue with the handling of UTF-8 characters in tickets.
  • Resolved an issue where the check-in timer on installer mobile view wasn’t calculating the time correctly after refreshing the page.
  • Schedule Live View year updates.
  • Fixed duplicating probes when editing equipment.
  • Cash/Check payment issue resolved.
  • Auto selection of ticket status removed.
  • CompleteMap updates.
  • RADIUS credential formatting issues resolved.
  • Generate all action functionality enabled.
  • Saisei graph enhancements.
  • Dropbox authorization code fix.
  • Ticket ID now checked in subject.
  • User not found error resolved.
  • Verify vanilla v20 installations.
  • Fix all groups selection on services.
By |2020-12-10T16:22:42-06:002020 December 8th|Changelog, News|0 Comments

Hotfix Saisei [19.16.20]

Pre-Sasei Patch

  • This patch must be applied prior to the Saisei 7.3.1 Support patch to ensure database updates execute properly.

Saisei 7.3.1 Support Patch

  • Changed the “Synch Policies” button to “Pull Policies from Saisei” to more accurately represent the action.
  • Resolves an issue where rate multipliers would divide incorrectly when pulling the policies from Saisei.
  • Resolves an issue where after synching the Saisei would be set to an “Unknown” status.
  • Added requirements when adding and editing a Saisei policy.
    • Name, Application Group, Rate Multiplier (.1-10), and Percentage Rate (0-100) are now all Required.
  • Service policies will now take on the Saisei policy attributes by default.
  • When creating a new service all service policies are set to on, the Saisei policy values, and a service rate multiplier of one by default if not set.
  • Groups Allowed Service
    • All Groups is now a switch.  When All Groups is enabled all groups are selected and the option to select individual groups is hidden.
  • Removed assured and guranteed sliders.
By |2020-12-21T10:36:21-06:002020 December 2nd|Changelog, Hotfix, News|0 Comments

Powercode Release 20.10.26 [Beta]

Ticketing

  • Resolved an issue with default ticket priority not being set when creating a ticket.
  • Resolved an issue where time logged on a ticket would display oddly in an email.
  • Resolved an issue where some ticket replies would replicate.

Account

  • Resolved an issue where account type was not being set on customer creation.
  • Resolved and issue with the cancel button behavior when adding a payment failed.
  • Resolved an issue where the description for cash/check payment wasn’t saving.

Reports

  • Reports now scroll horizontally when they don’t fully fit on the display.

Elevation Profile

  • Resolved an issue where the incorrect units would display on the elevation profile.
By |2021-01-06T14:49:01-06:002020 October 27th|Changelog|0 Comments

Powercode Release 20.10.21 [Beta]

Email Invoices

  • Resolved an issue where invoices were not being properly attached to emails.

Equipment Overview

  • Resolved an issue where the equipment status wasn’t displaying.

Schedule Live View

  • Resolved an issue that prevented jobs being scheduled past a certain time.

Account

  • Resolved an issue that prevented the save button from functioning properly when editing the account profile.
  • Resolved an issue with selecting an email address to send a receipt to.
  • Resolve an issue with PDF generation.
By |2020-10-22T12:04:08-05:002020 October 22nd|Changelog|0 Comments

Powercode Release 20.09.29 [Beta]

Mobile Search Bar

Added mobile support to allow searches while in mobile view.

Equipment

Resolved an issue where editing a piece of equipment would result in errors on the account.

Schedule Live View

Calendar is now fixed height to allow easier switching between months.

Technician Schedules

Resolved an issue with the form not closing when saving schedule overrides.

Installer Status Widget

Resolved an issue where jobs were not displaying in the widget.

Session Timer

Session timer now also displays seconds.

By |2020-10-22T12:03:52-05:002020 September 29th|Changelog|0 Comments

Powercode Release 20.09.17 [Beta]

Installer Mobile View

  • Resolved an issue where installer mobile view wouldn’t load properly.

Permissions

  • Moved admin mode navigation permission to the group membership tab.

Equipment

  • Resolved an issue where special characters in device type names would prevent saving equipment.

Dashboard

  • Resolved an issue where down accounts link woudn’t resolve.

Navigation

  • Resolved an issue where the networks-> notifiers page wouldn’t load properly.
By |2020-09-17T15:50:55-05:002020 September 16th|Changelog|0 Comments