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Release 19.16.20 [Stable]

Contracts

  • Fixed signature output on Contracts.

Schedule Live View

  • Resolved several issues where newly created jobs would disappear from the schedule.
  • Resolved an issue where editing a job that was not yet saved would send it to the workbench.
  • Optimized workbench items and saving schedules to boost Schedule Live View performance.
  • Resolved an issue where routes for installers would always start at the System Address.

Customer Overview

  • Resolved some issues where custom fields would not properly display inline with legacy values.

Installer Mobile View

  • Resolved an issue with the map defaulting to the wrong location.
  • Resolved an issue where icons would not properly display in the install mobile view

Reports

  • Resolved issues with the Account Class Report not properly identifying card types for new payments.

Saisei

  • New ability to add custom rate multipliers values.
  • Game downloads is now nested under the “updates” groups.
  • Updated default rate multipliers to be in line with Saisei defaults.
  • Resolved issues where some rate multipliers would not properly convert before updating in Saisei.
By |2020-05-04T15:08:10+00:002020 May 4th|Changelog|0 Comments

Release 19.15.05 [Stable]


Our Powercode v19.15.05 release follows up our latest release and has our latest Google Maps integration! 19.15.05 includes our latest stable build for Google Maps, including mapping updates and performance enhancements for Schedule Live View, Complete Map, Elevation Profile, and much more! Detailed instructions on how to enable and set up Google Maps to work with Powercode can be found our our Knowledge Base. If there are any questions regarding the new release or Google Maps, please reach out and our Customer Experience Team will be happy to help!


Complete Map

  • Resolved undefined link statues from preventing the Complete Map from loading.
  • Resolved incorrect network site icons displaying (not properly reflecting down or warning equipment).
  • Replaced incorrect icon for pending network sites.
  • Resolved the complete map not loading a customer account correctly from the Edit Account page.

Schedule Live View

  • Removed all Points of Interest by default from the Schedule Live View map.

Twilio

  • Fixed an issue preventing sending an SMS if the Primary Contact was not opted in.

Tasks

  • Corrected a versioning issue that was preventing tasks from being added from the tasks overview page.

Billing

  • Resolved a limited issue where the address would not display properly on some invoices.
  • Corrected an issue in which some transactions would not properly log to the transaction log.
  • Removed the refund link for transactions in some cases where it was displaying for the incorrect transaction status.
By |2020-03-06T10:07:12+00:002020 March 6th|Changelog|0 Comments

Release 19.14.20 [Stable]


Our Powercode v19.14.20 release follows up our latest release and has our latest Google Maps integration! 19.14.20 includes our latest stable build for Google Maps, including mapping updates and performance enhancements for Schedule Live View, Complete Map, Elevation Profile, and much more! Detailed instructions on how to enable and set up Google Maps to work with Powercode can be found our our Knowledge Base. If there are any questions regarding the new release or Google Maps, please reach out and our Customer Experience Team will be happy to help!


Billing

  • Resolved an issue with eWAY card addition.

Completion Data

  • Resolved all remaining cases where job images would not properly display.

Inventory

  • Fixed various inconsistencies with MAC validation and error handling.

Track Your Truck

  • Fixed a bug where Powercode would not properly display how long it had been since a truck moved.

System Changes

  • Forced cache reload on all maps and mapping features.
  • Resolved a localization issue that would prevent some invoices from being generated.
By |2020-02-21T16:28:55+00:002020 February 21st|Changelog|0 Comments

Release 19.14.12 [Stable]


Our Powercode v19.14.12 release makes our newest Google Maps release available to every existing Powercode customer! 19.14.12 includes our latest stable build for Google Maps, including mapping updates and performance enhancements for Schedule Live View, Complete Map, Elevation Profile, and much more! Detailed instructions on how to enable and set up Google Maps to work with Powercode can be found our our Knowledge Base. If there are any questions regarding the new release or Google Maps, please reach out and our Customer Experience Team will be happy to help!


Release Highlights:

  • New Full Google Maps Integration
  • IPPay Automatic ECheck Reconciliation and Account Updater Support
  • CnMaestro v2 API Support
  • Added Slowed Services to Preseem
  • Established the ability to limit Equipment Status Change log items

Along with Google Maps, 19.14.12 also includes the following releases. Check them out to see everything we’ve been working on!

System

  • Updated core configuration to automatically redirect requests from http to https.

Equipment

  • Resolved an issue that would disassociate some Inventory on edit when modifying a piece of Equipment.

Schedule Live View

  • Re-ordered how some resources are loaded to resolve any remaining issues with the schedule not loading crashing on initial load.

Reports

  • Fixed some issues with the Financial Dashboard not properly displaying in all browsers.

Contracts

  • Resolved an issue where signature encoding was preventing from displaying contracts properly (also fixed in 19.08.30).
  • Fixed signature time from not properly displaying under Customer Files.

Customer Overview

  • Customer tags will no longer log of no changes have been made.

VoIP

  • Deprecated ez Phone.
By |2020-03-11T12:12:27+00:002020 February 14th|Changelog|0 Comments

Release 19.13.28 [Beta]

Add Customer Wizard

  • Updated some directory configurations to ensure Custom HTML can be properly uploaded.

Backups

  • Updated backups to intelligently find the closest full backup when checking how many days to keep backups for. This should resolve any remaining issues with backups not being cleared out or removed as expected with day-specific configurations.

Billing

  • Fixed special characters in Account Names from preventing the addition of CreditCards or BankAccounts with IPPay.
  • CreditCards expiring in the current month will no longer trigger as having already expired.
  • Resolved several issues that would prevent SlowWhenOver from properly triggering.

CDR Imports

  • Resolved an issue preventing the Manual Import of CDR records.
  • Fixed a bug preventing properly saving some date formats for CDR Formats.

Customer Portal

  • Added constraints to prevent the Customer Portal logo from overlapping the Navigation Menu.
  • Added missing configuration for Warn on Overpay.
  • Fixed an issue where customers could add more than 1 automatic payment account on file.

CnMaestro

  • Updated support for CnMaestro v2 API.
  • Added automatic update to refresh the uplink and downlink values (these update approximately every 5 minutes).
  • Fixed some incorrect calculations for bandwidth values.

Complete Map

  • Fixed Network Sites not displaying as “disabled” (these will now appear gray on the Complete Map).

Ticketing

  • Added validation to prevent adding a summary that is too long (64 characters).

MikroTik

  • Updates default MikroTik authentication to attempt SSL as a primary method of connection over the default non-ssl. (This needs to be enabled on the MikroTik Router: api-ssl).

Inventory

  • Updated Inventory validation checks to prevent validating against non-values or our test mac address.
  • Fixed any missing links between Inventory and Equipment due to erroneous validation.
  • Fixed Inventory table export from not including the IMSI field.

Translations

  • Resolved issues where almost any tooltip would not properly display the correct text.
  • Added “French” translation as a new default language set for the Powercode Admin Portal.

Installer Mobile View

  • Resolved an issue preventing completion data from being viewed for jobs belonging to other installers.

Schedule Live View

  • Added loader to Schedule Live View to prevent function-breaking interactions before loading is complete.
  • Fixed jobs on initial drag from always snapping to the highest 5 minutes instead of the nearest 5 minutes.
  • Optimized how we geocode the default company address to cut down on unnecessary API calls.
  • Resolved an issue where systems with large amounts of Standby Items would take a long time to load.
  • Updated zoom to properly start further away when only 1 job existed on the schedule.
  • Fixed default location for Schedule Live View to center at the System Company Address.
  • Resolved a problem in which job notifiers would not be referenced properly and would crash.
  • Fixed not being able to close truck popups on the map.

Elevation Profile

  • Adjusted frequencies on the Elevation Profile to automatically update when selecting a new tower.

FCC Form 477

  • Removed Commercial MaxIn and MaxOut from the FCC Form 477 Deployment data report (per mandated reporting modifications).

Equipment

  • Resolved a bug where removing parent from equipment would not properly refresh the page on completion.
  • Fixed a bug preventing Access Point specific details from being editable when modifying equipment (antenna type, down tilt, etc).

Network Sites

  • Removed duplicate “Notes” field from the Network Site form.

System

  • Removed some references to external font styles.
By |2020-01-28T18:02:43+00:002020 January 28th|Changelog|0 Comments

Release 19.12.05 [Beta]

With the 19.12.05 release, we are officially moving our new Google Maps integration out of Closed Beta! We are very excited with the possibilities (and future plans) that this new integration allows for us. To configure Google maps to work with your Powercode installation, you will need to set up and configure a Google API Key with the following API’s enabled. Once completed add your Google API Key to Configure > System Configuration > Maps.


API

  • Added ticket creating webhook when creating a ticket through the API. These are distinguished from the admin portal with the “OpenedFrom” field being “API”.
  • Adding a payment account will now only validate expiration dates for CreditCards.

Billing

  • Pro-rating service additions for services on guarantor accounts now logs the addition with the Customer Name instead of ID to match other log events.
  • Added check for VISAElectron cards to properly be labelled and processed.
  • Balances transferred from a guarantor account will now properly show up on invoices under “One-time charges”.
  • Fixed BankAccount tab not displaying for the admin portal when using ACH Processing.
  • Accounts with pending transactions can no longer be removed, and will alert you to how many pending transactions are tied to the account.

Customer Portal

  • Removed the ability for customers to add a second automatic payment account through the Portal.

Complete Map

  • Fixed issues with KML Overlays causing the Complete Map to crash.
  • Updated display for “View on Map” to show as expected.
  • Fixed a rare case in which “Show Customers on Pop” would not trigger properly.
  • Reverted changes to where the complete map would center on customers instead of network sites.

Equipment

  • When modifying equipment, we resolved issues preventing saving or updating that equipment due to some unrelated validation.
  • Resolved some performance issues that affected some migrated systems surrounding the Equipment Log.
  • Equipment errors will now display the affected fields instead of a generic error message (this will help in narrowing down validation issues).
  • The network location filter on the equipment form will no longer account for inactive sites.

MobiTv

  • Added missing service add trigger event to resolve issues with new services not updating properly with MobiTv.

Menu

  • Added missing Maps configuration element to the menu (if it does not already exist).
  • Removed duplicate “help” navigation menu elements.
  • Re-ordered Completion Templates under the appropriate Items > Install category to ensure uniform menus.

Google Calendar

  • If we fail to push a calendar event, we will log to the System Event log the reason why.

Powercode BMU

  • Resolved issues where BMU backups originating from non-listed IPs would not properly be associated and retrieved (failed to retrieve backup issues).
  • Fixed a reboot issue that would not properly kick off a re-sync when a BMU restarts.

Inventory

  • Resolved an issue where inventory errors would not display, and it would appear that an item save was successful even when it was not.

Reports

  • Re-added Twilio Dashboard report to the report dashboard for any systems in which this was missing.

WebHooks

  • Fixed a error with links in the Slack webhook integration that would point to an invalid URL.
By |2019-12-09T17:04:25+00:002019 December 5th|Changelog|0 Comments

Release 19.11.26 [Closed Beta]

Add Customer Wizard

  • Added the ability to set SMS Preference in the Add Customer Wizard.
  • Moved minimum security questions configuration from the System Configuration to the Add Customer Wizard.

Customer Overview

  • Fixed “View on Map” link to properly load customer location.
  • Resolved an issue preventing users to open the SMS page.
  • Re-applied a fix to prevent delinquency dates on the overview from displaying longer than expected.
  • Sending a customer email will continue to retain the “from” email address, as it did previously.

Complete Map

  • Updated initial load to only load minimal network information to boost initial load (customers will now load in the background).
  • Added loading overlay to the Complete Map.
  • Fixed filter on Tower Sites “Show Customers on Pop”.
  • Resolved issues where special characters in filter names would prevent those filters from properly applying.
  • Renamed “Reset” to “Clear” for filters.
  • Removed default “Active” and “Delinquent” statuses from the active filter list on page load (to be in-line with how it functioned previously).
  • Added missing truck data and location markers to the Complete Map.

Ticketing

  • Resolved a display mismatch between the limit on a ticket attachment and what you could actually upload (50M vs 100M).

Elevation Profile

  • Added automatic redrawing for the Elevation Profile when the tower frequency changes.

Schedule Live View

  • Fixed job work order downloads from Schedule Live View.
  • Fixed issues transferring items between the workbench and standby lists.
  • Fixed issues with jobs not updating properly.
  • Fixed an overlay issue where the time marker would display above the map.
  • Fixed new jobs scheduled through the Customer Overview not showing up in the workbench.
  • Fixed an issue preventing jobs from being able to be dragged onto the last installer for a day.
  • Re-added latest status to Trucks in Schedule Live view as an overlay.

Installer Mobile View

  • Updated the default installer mobile view location to default to the Company Address.

Reports

  • Resolved issues not associating manual credit card payments with their appropriate card type (visa, mastercard, etc).

Equipment

  • Transferring equipment to a non-existent customer or network location will now present you with an error, instead of allowing you to do so.
  • Added increased security measures in place for issues in which networks with inconsistent network connectivity to their BMUs would report improperly and cause data spikes to occur.

Preseem

  • Added missing “slowed” service speeds for Preseem – customers who have this feature enabled in Powercode will now properly see customer’s speeds slowed through Preseem.
  • Updated Preseem to resolve a situation in which a customer might still have equipment on their account, but do not have active service, and were still receiving service.

System

  • Resolved issues with logs improperly stacking file names.
By |2020-02-14T14:32:26+00:002019 November 21st|Changelog|0 Comments

Release 19.10.24 Release [Closed Beta]

With the 19.10.24 release, we have migrated our mapping to Google Maps! Its a very exciting time for us at Powercode, as we push forward to leverage everything Google can offer to us through mapping, routing, and much more. To configure Google maps to work with your Powercode installation, you will need to set up and configure a Google API Key with the following API’s enabled. Once completed add your Google API Key to Configure > System Configuration > Maps.

Addresses

  • New geolocation services integration for addresses through Google.

Elevation Profile

  • New Google maps elevation profile for serviceability checks.

Installer Mobile View

  • New installer map with Google Maps and numbered jobs for a given day.

Complete Map

  • New complete map with Google Maps with integrated street view and full-screen mode.
  • New filters for tags, towers, customer groups, customer tags, device types, and device status.
  • New customer sub-selection selection tools for squares, polygons, or circles.
  • New customer export feature, with the ability to export a subset of customers directly from the map to a CSV file.

Schedule Live View

  • New schedule live view Google Maps integration with street view for quick site overview or installation planning.
  • New route optimization feature – easily re-order jobs in the most optimal way for a specific installer or the entire day!
  • Updated Track your Truck integration for compatibility with their latest WebApi platform.
  • Redesigned map icons for easier visibility and consistency – more in line with our classic icons.
  • Rebuilt schedule live view logic for significant performance increases, especially systems with higher amounts of installers and jobs.
  • Resolved issues with jobs jumping around, changing color, or resetting position.
  • Updated check in timers to display more consistently, and properly display current job time when checking out.
  • Resolved various issues where drive times would not display or calculate properly initially, and would require a force re-calculation.

Billing

  • New IPPay Account Updater – automatically updates CreditCard accounts that expire, are updated, or are reported lost / stolen.
  • New IPPay ECheck Reconciliation – automatically reconciles ECheck payments, updating their status and applying a returned check charge if applicable.
  • Added validation to all loan-related forms.
  • Re-added missing Authorize ACH as a ACH format option.
  • Fixed monthly discounts from not showing up on prepay invoice generation.
  • Updated prepay to only charge for invoice fees if they are configured.

API

  • Custom fields associated with Equipment are now returned through the readEquipment API endpoint.
  • Fixed an issue with the createCustomer in which addresses would geocode regardless of autoGeocode value.

WebHooks

  • Fixed a display issue in dark theme when editing webhooks.

Reports

  • Optimized main customer status list reports to increase load speed.

Customer Overview

  • Customer tags changes will now be logged to the Customer Event Log.
  • Custom fields now sort alphabetically.

Google Calendar

  • Made improvements and fixes to our Google Calendar integration – scheduled jobs will now properly push out to google calendar for installers.

Procera

  • CGNat toggle will now properly save the toggled value, as expected.

Services

  • Fixed descriptions showing up as NULL in the services list.

Saisei

  • Audited remote subnets to ensure in/out speeds are being properly written to the Saisei.
  • Updated total rate history graph to use proper Mbps label.
  • Added missing sync update for infrastructure equipment when added. It will now update in Saisei without requiring a full sync.

System

  • Fixed an issue where changing country in System Configuration would not auto populate the state field.
  • Added pre-populated states/provinces for New Zealand and United Kingdom (for cases where no Service Areas are defined).
  • Saving a country in system configuration will now automatically generate an associated Country Service Area.
  • Updated system configuration to resolve issues where very large sets of data could not be saved (thousands of tax zones,
  • New Powercode system-wide translations – English and French to start. We will continue to add additional translations as they are completed.

Network

  • Re-ordered bandwidth gathering logic to avoid some cases where we wouldn’t always calculate the proper current value (data spikes). We fully anticipate this to resolve any remaining issues being experienced with bandwidth gathering spikes.
  • Resolved issues with BMU name sorting to properly sort alpha first, and then numeric.

Email

  • Email templates will now always use the proper email subject when sending them to individual customers, as defined in system email.
  • Removed some remaining right arrow images in tickets.

Equipment

  • New system configuration option to limit Status Change event log history changes. This will allow us to cut down on ballooning equipment log table sizes and increased backup storage utilization.
  • Resolved some issues with inventory item duplicate fields triggering erroneously.
  • Fixed a display issue with Equipment that wouldn’t properly show alternating rows as different colors on Equipment Overview.
  • Equipment on a customer account will now properly display its IMSI if it is an imsi device.
  • Fixed issues with the Equipment Log filter not filtering results properly.
  • Resolved issues with probe result averages not returning and updating results as expected.
By |2020-02-14T14:32:29+00:002019 October 22nd|Changelog|0 Comments

Release 19.08.30 [Stable]


Our Powercode v19.08.30 release preps the general public for our newest Google Maps upgrade. 19.14.12 includes our latest stable build for Google Maps, including mapping updates and performance enhancements for Schedule Live View, Complete Map, Elevation Profile, and much more. Detailed instructions on how to enable and set up Google Maps to work with Powercode can be found on our Knowledge Base. If there are any questions regarding the new release or Google Maps, please reach out and our Customer Experience Team will be happy to help!


Contracts

  • Resolved an issue where signature encoding was preventing from displaying contracts properly.
  • Added the ability to agree to the latest License Agreement on Upgrade.

Equipment

  • Fixed validation errors that would return blank instead of displaying the correct error message.
  • Updated Equipment to properly load Probe Averages after initial page load.

Reports

  • Resolved an issue surrounding CreditCard payment types and the Account Class report.

Services

  • Fixed an issue where SlowAfterTriggered would not properly activate for some accounts.

Preseem

  • Updated which service plans are included to properly account for any SlowAfterTriggered customers with Preseem.
By |2020-03-20T19:32:49+00:002019 August 30th|Changelog|0 Comments

Release 19.08.27 [Stable]

Billing

  • Resolved miscellaneous issues with ACH processing under some specific billing configurations.
  • Adjusted how we validate CVV entries through Moneris to prevent some Credit Card addition failures.
  • Updated a validation check for ACH processing systems so that refunds can once again be processed for Credit Card payments (when ACH Batch processing is enabled).
  • Reverted a change that would redirect to the customer’s profile when making a cash or check payment. It will now instead redirect to the same page, as originally designed.
  • Updated Credit Card name processing to avoid issues adding some cards with special characters.
  • Updated how we validate Authorize.net response codes to flag refunds as successful.

Customer Overview

  • Services custom fields will no longer load a blank page when attempting to view or edit them.

Equipment

  • Fixed a display bug that would show multiple “Close” icons when adding or editing files associated with device types.

Packages

  • Packages will no longer display a “Failed” message response after successfully adding an item.

Reports

  • Resolved remaining issues with double-sided PDFs for the Print Invoice report.
  • Scheduling Dashboard now properly displays the Customer Name / Network Site Name under “Checked In” jobs.
  • Removed data string from the Tax Matrix report.

Saisei

  • New Contract Redirection checks for Saisei. Customers with Pending Contracts will now be redirected to sign them through the Customer Portal when using Saisei.

Procera

  • Adjusted how we record bandwidth data through the Procera API to fix some data recording inconsistencies.

Ticketing

  • We will appropriately prevent a comment or reply from being posted of there is no content (previously we would warn, but post the reply anyway).

System

  • Updated login records to avoid an issue where the last login entry wouldn’t save as expected.
  • Users who fail to log in more than 10 times will no longer be redirected to a blank screen, and instead be told their login failed and to contact an administrator.
By |2019-08-27T17:14:28+00:002019 August 27th|Changelog|0 Comments
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