News

Powercode Release 24.06.18 [STABLE]

Billing

  • Updated the delinquent customer reconnection fee to be a service rather than a dollar amount.
  • Update address type to be the type of bill rather than other.
  • Resolve an issue with monthly discounts.
  • Resolved an issue where the guarantee bill would be transferred to an inactive guarantor.
  • Resolved an issue with e-check verification.
  • Resolved an issue with bank imports.
  • Updated NACHA ACH format.
  • Resolved an issue where returned checks were not turning customers delinquent.  #D-25
  • Resolved an issue with pre-pay months.

Saisei

  • Added a cron to save the Saisei config automatically every six hours.
  • Added a config option under system config to allow Saisei Parent child to specifically be turned off.

Mikrotik

  • Improved sync time of Mikrotik BMUs.
  • Added a default interface for Mikrotik BMUs configurable via the add/edit bmu page.

API

  • Added transfer ticket api endpoint.

UI

  • Improved top navigation.
  • Added an option for a pinnable side navigation.
  • Resolved an issue that would result in the infrastructure overview being unresponsive.
  • Added an option for Towercoverage to add a multi map link that appears on the customer overview.
  • Added a DHCP log tab to the equipment details page.
  • Resoloved an issue with the job check-in timer not displaying properly.  #218

Tickets

  • Resolved an issue with the incorrect files appearing at the top of a ticket.
  • Added the ability to create network matinence tickets.

Reports

  • Resolved an issue with the Tax Zone report.
  • Resolved an issue where the failed installed report would fail to load. #204
  • Include VOIP lines to monthly recurring on the financial dashboard. #D-44

Trango

  • Added provisioning support for Trango NIDs.

Network Monitoring

  • Added groups to sites.
  • Added Observium support
  • Added a public facing network status page based on the groups.
  • Fixed issues with graphs on the equipment overview.
  • Added DHCP log tab that pulls records if they are in the last 5 million lines of the vrmu dhcp log.

Webhooks

  • Added a webhook for when a ticket is added to a specifc group.

Registration

  • Created a new pulic facing page at :448/register.
  • Added customer groups to contracts to allow them to be filtered on the registration.
  • Services and Contracts will populate based on the service area (Customer Group).

Office 365

  • Added support for office 365 with inbound support account and outbound going email.

Star Solutions

  • Added BMU support for Star Solutions.

MISC.

  • Resolved an issue that prevented unimus from functioning properly.
  • Resovled issues with Twilio integration.
  • Added BMU as a filter option for mass communication.
  • Resolved an issue where unordered lists would break contracts. #164
  • Resolved an issue with the customer search in the new task popup window. #180
  • Resolved an issues with searching support email blaklist. #181
  • Resolved an issue with pager duty repeat settings. #184
  • Resolved an issue with international VOIP numbers that lead with a zero. #186
  • Made the customer portal login page responsive. #187
  • Resolved an issue with Calix device types. #194
  • Added the export report button to completed jobs report. #195
  • Resolved an issue with late fee application. #196
  • Resolved an issue where the address range dropdown would be empty. #197
  • Resolved an issue with updating the external account ID from the API. #199
  • Add an option to re-apply contracts when editing a service. #200
  • Resolved issues with installer view job check-in timer. #202
  • Resolved an issue with webhooks. #207
  • Resolved an issue with drag on drop scheduling on mobile devices. #222
  • Resolved an issue with job notes becoming unreadable due to special characters. #160
  • Resolved an issue with contracts not displaying properly due to special characters. #212
  • Added sender email address under the customer portal contact us section to resolve issues with sending emails. #178
  • Resolve an issue with schedule live view display issue. #177
  • Referral discount has been added to the monthly services total. #192
  • Added the ability to make custom fields requried. #D-38
  • Resolved an issue with the repeated discount slider not functioning properly. #D–58
  • Added a loading notice to the map. #209
By |2024-06-19T13:15:28-05:002024 June 18th|Changelog, News|Comments Off on Powercode Release 24.06.18 [STABLE]
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Powercode Release 23.03.27[BETA]

General

  • This release is behind a breakpoint.  Please contact support to schedule an upgrade.

MailXstream

  • Added options for international templates. #TDP-5

CDR Records

  • Improved load time on large call record data sets. #2650

Scheduled Jobs

  • Resolved issues with the schedule live view not honoring the schedule override. #2695
  • Resolved issues where high amounts of fields would result in the column being very narrow. #2566

Add Service

  • Resolved an issue where the monthly discount select dropdown was not scrollable or searchable, leaving some options unselectable. #2598

Twilio

  • Resolved an issue with the logs not sorting chronologically.  #2660

Complete Map

  • Resolved issues with the customer tag filter not showing all the customers.  #2692

Inventory

  • Resolved issues with the inventory product graphs not accurately reflecting counts.  #2691
  • Resolved an issue where the history was not showing deleted inventory.

Billing

  • General improvements including error handling in the event MySQL crashes.
  • Added a config option for the IPPay credit card information updater.
  • Resolved an issue with e-check and ProPay.
  • Improved handling of responses from the credit card activity report. #2680

Map

  • Updated to the powercode map icons to have better contrast with the background of Google maps.

VoIP

  • Resolved issues with international call billing.

Backups

  • Resolved issues with the token not refreshing for dropbox oAuth. #1394

Telrad

  • Public beta version of Telrad integration.

Calix

  • Public beta version.

Saisei

  • Powercode recommends contacting Powercode support to audit your Saisei config and possibly reset the configuration to ensure that the configuration functions as intended going forward.

  • Update to use MIR/CIR, sequence, and priority for policies.
  • Remote subnets are now entered into the Saisei host table as a subnet entry instead of treating the remote subnets as access points within Saisei.
  • The Saisei config auto saves every six hours now.

Email

  • Resolved an issue with attachments on emails.
  • Resolved an issue with the support email blacklist page not loading properly.

Site Overview

  • Resolved an issue where the job template would be unselectable.

Twilio

  • Expanded the next day job reminder configuration options.

phpIPAM

  • Integration in beta.

Custom Fields

  • Sort fields alphabetically in all views.

Mikrotik

  • Mikrotik is in beta and untested.  A stable tested version will come in the following release in weeks to come.

Network Sites

  • Added abbreviations to the sites list.
By |2023-03-28T13:49:12-05:002023 March 27th|Changelog, News|Comments Off on Powercode Release 23.03.27[BETA]
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Powercode Release 20.12.31 [BETA]

API

  • Gets all of customer’s phone numbers when customer record is requested

Baicells

  • Added option to enable/disable Baicells logging

Billing

  • Assessment of fee upon reconnect of a delinquent customer
  • No longer assess $0.00 charges for $0.00 taxes

Customer Portal

  • Use customer’s locale preference in the customer portal, if it is set

Customer Overview

  • Fixed link back to customer overview from Transactions view

Inventory

  • Allow to set a minimum stock level of 0

Mobile View

  • Fixed issue where phone numbers not showing correctly

Schedule Live View

  • No longer showing drive time when Calculate Drive Time is disabled
  • Fixed visual bug hiding hamburger menu from view

Tickets

  • Added option to generate a ticket for a scheduled install
By |2021-01-05T08:49:22-06:002021 January 5th|Changelog, News|Comments Off on Powercode Release 20.12.31 [BETA]
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Powercode Release 20.12.10 [Beta]

Add Customer Wizard

  • Added options to hide fields that aren’t required for customer creation in the add customer wizard configuration.

Authorize.net

  • Resolved an issue where payments were being rejected due the reference ID being too long.

Geolocation Error

  • If a customer’s address is set to automatically geocode and their physical address has a latitude or longitude of zero it will attempt to geolocate and update the coordinates.

Webuser Accounts

  • Resolved an issue where updating a webuser profile would fail to update if the phone number didn’t have a value.

Inventory API

  • Introduce a UAPI endpoint for inventory management via restful json API.

Bug Fixes

  • Resolved an issue with the handling of UTF-8 characters in tickets.
  • Resolved an issue where the check-in timer on installer mobile view wasn’t calculating the time correctly after refreshing the page.
  • Schedule Live View year updates.
  • Fixed duplicating probes when editing equipment.
  • Cash/Check payment issue resolved.
  • Auto selection of ticket status removed.
  • CompleteMap updates.
  • RADIUS credential formatting issues resolved.
  • Generate all action functionality enabled.
  • Saisei graph enhancements.
  • Dropbox authorization code fix.
  • Ticket ID now checked in subject.
  • User not found error resolved.
  • Verify vanilla v20 installations.
  • Fix all groups selection on services.
By |2020-12-10T16:22:42-06:002020 December 8th|Changelog, News|Comments Off on Powercode Release 20.12.10 [Beta]
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Hotfix Saisei [19.16.20]

Pre-Sasei Patch

  • This patch must be applied prior to the Saisei 7.3.1 Support patch to ensure database updates execute properly.

Saisei 7.3.1 Support Patch

  • Changed the “Synch Policies” button to “Pull Policies from Saisei” to more accurately represent the action.
  • Resolves an issue where rate multipliers would divide incorrectly when pulling the policies from Saisei.
  • Resolves an issue where after synching the Saisei would be set to an “Unknown” status.
  • Added requirements when adding and editing a Saisei policy.
    • Name, Application Group, Rate Multiplier (.1-10), and Percentage Rate (0-100) are now all Required.
  • Service policies will now take on the Saisei policy attributes by default.
  • When creating a new service all service policies are set to on, the Saisei policy values, and a service rate multiplier of one by default if not set.
  • Groups Allowed Service
    • All Groups is now a switch.  When All Groups is enabled all groups are selected and the option to select individual groups is hidden.
  • Removed assured and guranteed sliders.
By |2020-12-21T10:36:21-06:002020 December 2nd|Changelog, Hotfix, News|Comments Off on Hotfix Saisei [19.16.20]
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Google Maps

Beta release 19.12.05 brings the long anticipated introduction of Google Maps to Powercode. Many new features like street view are added to all mapping elements of Powercode from the Complete Map, to the Schedule Live View and of course the Elevation Profile. The complete map now allows you to filter customer results by not just status, but multiple combinations including equipment status, device type, customer groups and customer tags. Once filtered a polygon, square or circle can be drawn on the map around a set of accounts which can then be exported to a csv.

On the schedule live view you’ll notice a new button in the upper left “Optomize Drive Time” with the current driving time displayed. Clicking on “Optomize Drive Time” will rearrange an installer’s schedule to the most efficient way to lay out their day. We’ve also updated the icons be better display how the day is progressing

To take advantage of these features as well as the new element’s we’ll continue to build upgrade to Beta 19.12.05. Before you do a Google API key must be created. Follow the directions here to set this up.

By |2019-12-05T12:38:52-06:002019 November 29th|News|Comments Off on Google Maps
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Email: sales@powercode.com

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