Powercode Release 23.03.27[BETA]


  • This release is behind a breakpoint.  Please contact support to schedule an upgrade.


  • Added options for international templates. #TDP-5

CDR Records

  • Improved load time on large call record data sets. #2650

Scheduled Jobs

  • Resolved issues with the schedule live view not honoring the schedule override. #2695
  • Resolved issues where high amounts of fields would result in the column being very narrow. #2566

Add Service

  • Resolved an issue where the monthly discount select dropdown was not scrollable or searchable, leaving some options unselectable. #2598


  • Resolved an issue with the logs not sorting chronologically.  #2660

Complete Map

  • Resolved issues with the customer tag filter not showing all the customers.  #2692


  • Resolved issues with the inventory product graphs not accurately reflecting counts.  #2691
  • Resolved an issue where the history was not showing deleted inventory.


  • General improvements including error handling in the event MySQL crashes.
  • Added a config option for the IPPay credit card information updater.
  • Resolved an issue with e-check and ProPay.
  • Improved handling of responses from the credit card activity report. #2680


  • Updated to the powercode map icons to have better contrast with the background of Google maps.


  • Resolved issues with international call billing.


  • Resolved issues with the token not refreshing for dropbox oAuth. #1394


  • Public beta version of Telrad integration.


  • Public beta version.


  • Powercode recommends contacting Powercode support to audit your Saisei config and possibly reset the configuration to ensure that the configuration functions as intended going forward.

  • Update to use MIR/CIR, sequence, and priority for policies.
  • Remote subnets are now entered into the Saisei host table as a subnet entry instead of treating the remote subnets as access points within Saisei.
  • The Saisei config auto saves every six hours now.


  • Resolved an issue with attachments on emails.
  • Resolved an issue with the support email blacklist page not loading properly.

Site Overview

  • Resolved an issue where the job template would be unselectable.


  • Expanded the next day job reminder configuration options.


  • Integration in beta.

Custom Fields

  • Sort fields alphabetically in all views.


  • Mikrotik is in beta and untested.  A stable tested version will come in the following release in weeks to come.

Network Sites

  • Added abbreviations to the sites list.
By |2023-03-28T13:49:12-05:002023 March 27th|Changelog, News|Comments Off on Powercode Release 23.03.27[BETA]

Powercode Release 20.12.31 [BETA]


  • Gets all of customer’s phone numbers when customer record is requested


  • Added option to enable/disable Baicells logging


  • Assessment of fee upon reconnect of a delinquent customer
  • No longer assess $0.00 charges for $0.00 taxes

Customer Portal

  • Use customer’s locale preference in the customer portal, if it is set

Customer Overview

  • Fixed link back to customer overview from Transactions view


  • Allow to set a minimum stock level of 0

Mobile View

  • Fixed issue where phone numbers not showing correctly

Schedule Live View

  • No longer showing drive time when Calculate Drive Time is disabled
  • Fixed visual bug hiding hamburger menu from view


  • Added option to generate a ticket for a scheduled install
By |2021-01-05T08:49:22-06:002021 January 5th|Changelog, News|Comments Off on Powercode Release 20.12.31 [BETA]

Powercode Release 20.12.10 [Beta]

Add Customer Wizard

  • Added options to hide fields that aren’t required for customer creation in the add customer wizard configuration.

  • Resolved an issue where payments were being rejected due the reference ID being too long.

Geolocation Error

  • If a customer’s address is set to automatically geocode and their physical address has a latitude or longitude of zero it will attempt to geolocate and update the coordinates.

Webuser Accounts

  • Resolved an issue where updating a webuser profile would fail to update if the phone number didn’t have a value.

Inventory API

  • Introduce a UAPI endpoint for inventory management via restful json API.

Bug Fixes

  • Resolved an issue with the handling of UTF-8 characters in tickets.
  • Resolved an issue where the check-in timer on installer mobile view wasn’t calculating the time correctly after refreshing the page.
  • Schedule Live View year updates.
  • Fixed duplicating probes when editing equipment.
  • Cash/Check payment issue resolved.
  • Auto selection of ticket status removed.
  • CompleteMap updates.
  • RADIUS credential formatting issues resolved.
  • Generate all action functionality enabled.
  • Saisei graph enhancements.
  • Dropbox authorization code fix.
  • Ticket ID now checked in subject.
  • User not found error resolved.
  • Verify vanilla v20 installations.
  • Fix all groups selection on services.
By |2020-12-10T16:22:42-06:002020 December 8th|Changelog, News|Comments Off on Powercode Release 20.12.10 [Beta]

Hotfix Saisei [19.16.20]

Pre-Sasei Patch

  • This patch must be applied prior to the Saisei 7.3.1 Support patch to ensure database updates execute properly.

Saisei 7.3.1 Support Patch

  • Changed the “Synch Policies” button to “Pull Policies from Saisei” to more accurately represent the action.
  • Resolves an issue where rate multipliers would divide incorrectly when pulling the policies from Saisei.
  • Resolves an issue where after synching the Saisei would be set to an “Unknown” status.
  • Added requirements when adding and editing a Saisei policy.
    • Name, Application Group, Rate Multiplier (.1-10), and Percentage Rate (0-100) are now all Required.
  • Service policies will now take on the Saisei policy attributes by default.
  • When creating a new service all service policies are set to on, the Saisei policy values, and a service rate multiplier of one by default if not set.
  • Groups Allowed Service
    • All Groups is now a switch.  When All Groups is enabled all groups are selected and the option to select individual groups is hidden.
  • Removed assured and guranteed sliders.
By |2020-12-21T10:36:21-06:002020 December 2nd|Changelog, Hotfix, News|Comments Off on Hotfix Saisei [19.16.20]

Google Maps

Beta release 19.12.05 brings the long anticipated introduction of Google Maps to Powercode. Many new features like street view are added to all mapping elements of Powercode from the Complete Map, to the Schedule Live View and of course the Elevation Profile. The complete map now allows you to filter customer results by not just status, but multiple combinations including equipment status, device type, customer groups and customer tags. Once filtered a polygon, square or circle can be drawn on the map around a set of accounts which can then be exported to a csv.

On the schedule live view you’ll notice a new button in the upper left “Optomize Drive Time” with the current driving time displayed. Clicking on “Optomize Drive Time” will rearrange an installer’s schedule to the most efficient way to lay out their day. We’ve also updated the icons be better display how the day is progressing

To take advantage of these features as well as the new element’s we’ll continue to build upgrade to Beta 19.12.05. Before you do a Google API key must be created. Follow the directions here to set this up.

By |2019-12-05T12:38:52-06:002019 November 29th|News|Comments Off on Google Maps
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