Monthly Archives: September 2021

//September

Powercode Release 21.09.28 [STABLE]

Billing

  • When automatic payment methods are set to manual, payment queue entries are marked as canceled. #2501
  • Resolved an issue that caused billing to halt during certain billing configurations.
  • Resolved issues where payment methods would result in incorrect status with certain billing configurations.
  • Resolved an issue where billing would run out of memory during large billing runs.

Ticketing

  • Resolved an issue with ticket logs displaying off the screen when lengthy. #2565

Customer Overview

  • Resolved a rounding issue where the services total cost. #2552

Parent Child

  • Resolved an issue with deleted equipment attempting to calculate the parent-child relationship. #2567

FCC 477

  • Resolved an issue with the CIR toggle not functioning properly.  #2568

Reports

  • Resolved an issue where tax zones with names greater than 32 characters get truncated resulting in duplicate tax zone names when generating the spreadsheets for the tax zones report. #2559
  • Resolved issues with the account sub-class report. #2572

API

  • Resolved an issue with setting the guarantor account on a customer via the API. #2449
  • Resolved an issue with setting the company on a customer via the API. #2448

cnMaestro

  • Updated API calls to V2.

Send Mass Notifcation

  • Resolved an issue where the send mass notification email option was not populating certain lists #2474
By |2021-09-28T16:52:46-05:002021 September 28th|Changelog|0 Comments

Powercode Release 21.09.20 [STABLE]

ACH

  • Resolved an issue where if ACH was enabled cards that were set to charge on bill due day were charged correctly but the status in the payment queue was incorrect.

Email

  • Resolved an issue with the date handler.
  • Resolved an issue with the black list not working properly.
By |2021-09-21T09:51:44-05:002021 September 21st|Changelog|0 Comments

Powercode Release 21.09.15 [STABLE]

ACH

  • Resolved an issue that prevented downloading the ACH batch file.

Support Email

  • Resolved an issue with the system pulling read emails into ticketing causing duplicates.

RADIUS

  • Resolved issues with not updating the RADIUS server correctly.

Twilio

  • Added a field to put a custom message that will appear in the customer portal above the receive text messages option.
By |2021-09-16T16:10:42-05:002021 September 16th|Changelog|0 Comments

Powercode Release 21.09.07 [STABLE]

Ticketing

  • Resolved an issue where email tickets would parse incorrectly.
  • Resolved an issue with .wav files not attaching correctly. #2331

API

  • Resolved an issue when adding a customer via the API the country field would save incorrectly which caused the states field on the contact page to render incorrectly.
  • Update the create customer call to allow the company to be set via the ‘company’ field.

Saisei

  • Resolved issues that prevented the Saisei minute by minute, application rate history, and total rate history graphs from loading on certain customers.
  • Resolved an issue where the whitelist was not synching.
  • Updated whitelist sync to add whitelisted subnets by the subnet rather than individual IPs.

Work Orders

  • Resolved an issue with work phone numbers not displaying on work orders.

Reports

  • Resolved an issue with the aged receivable report pulling the wrong dates.
  • Resolved an issue with the inventory status report not properly displaying.
  • Resolved an issue with the width of certain reports. #1523
  • Resolved an issue with the print invoice report PDF generating and being left on disk. #2539
  • Add the customer ID to the tax report.

Inventory

  • Resolved an issue where a large number of custom fields would cause the form to overflow out of view when editing the inventory item.

Billing

  • Resolved issues with ACH processing during automatic billing. #2534 & #2529
  • Updated the payment excess to be calculated based on the account balance rather than the balance due.
  • Resolved a permission issue with a cron job that was set to clear out any stuck entries in the processing queue.
  • Updated the cron job to clear old payment queue entries to run at 01:15 AM from 11:45 PM.
  • Resolved an issue with importing bank payments.

Customer Portal

  • Resolved an issue with the date picker not displaying on the customer portal for the application usage.

Schedule Live View

  • Resolved an issue that prevented drive time from properly calculating.

System

  • Resolved an issue that prevented drive time from properly calculating.

Customer

  • Added fields to allow the customer account first and last name to be edited. #2515
  • Resolved an issue with the guarantor status applying to all the guarantee accounts. #2508
  • Resolved an issue where editing the contact password would log the encrypted password in the event log. #2384
  • Added more descriptive error messages when an error occurs saving the customer account. #2549

Twilio

  • Errors with number formatting, etc. will be displayed on the Twilio Dashboard page /reports/twilioDashboard. #2358

PCI Compliance

  • Updated jQuery package to resolve compliance issues.

Add Customer

  • Resolved an issue where customers couldn’t be created without a physical address when the setting was configured to be not required. #2541

Network Site

  • Resolved an issue where jobs would duplicate in standby. #2526
  • Resolved an issue where the equipment status would appear incorrectly in the associated equipment table. #2545

Services

  • Resolved an issue that prevented saving on Macs. #2366

Completed Jobs

  • Resolved an issue where the job template drop-down was getting cut off.

Payment Methods

  • Added a feature to allow users to remove old payment methods when from the add payment method form.
  • Resolved an issue that prevented Visa electron cards from displaying after being added.
  • Added support for Diners Club, JCB, and UnionPay.
By |2021-09-08T08:59:19-05:002021 September 7th|Changelog|0 Comments