Monthly Archives: March 2021

Powercode Release 21.03.31 [Beta]


  • Resolved an issue where the CnMaesto option was missing on equipment and device types.


  • Resolved an issue when accessing the MobiTV configurations.

Add Customer Wizard

  • Resolved an issue where users could enter a quantity greater than one for VoIP services.

AWS Backups

  • Added a field to select the region of your bucket which is required to correctly push backups.


  • Resolved an issue that prevented actions with Moneris.


  • Resolved an issue where ordered lists were not displaying correctly on signed contracts.

Equipment Probes

  • Resolved an issue that caused equipment probes to stopped updating.
By |2021-03-31T11:33:11-05:002021 March 31st|Changelog|Comments Off on Powercode Release 21.03.31 [Beta]

Powercode Release 21.03.24 [Beta]

System Changes

  • Various pages updated to new look and feel.

Dashboard Charts

  • Resolved an issue with exporting the charts on widgets.

Twilio Logs

  • Resolved an issue where a customer-specific Twilio log would not display the date of the entry.

Customer Portal

  • Resolved an issue when adding a bank account with a dash in the routing number.


  • Resolved an issue where radius attribute updates were failing to push to the radius server.

AWS Backups

  • Resolved an issue where AWS backups were failing to upload which also prevented old backups from being removed.
  • Resolved an issue where the failure was not logged properly.

Add Customer Wizard

  • Resolved issues with the new configuration options not behaving correctly.
By |2021-03-25T13:29:52-05:002021 March 25th|Changelog|Comments Off on Powercode Release 21.03.24 [Beta]

Powercode Release 21.03.18[STABLE]

Add Customer Wizard

  • Resolve an issue that was causing duplicate customers to be created.


  • Resolved an issue that prevented invoices from being sent to MailXStream.
By |2021-03-18T12:56:23-05:002021 March 18th|Changelog|Comments Off on Powercode Release 21.03.18[STABLE]

Powercode Release 21.03.16[STABLE]

Elevation Profile

  • Resolved an issue where the elevation profile would switch measurement units.

Complete Map

  • Resolved an issue where customer export on the complete map was not exporting customers.


  • Resolved a display issue when editing a piece of equipment.

Contract Templates

  • Resolved an issue that preventing contract templates from displaying properly.

Logs Report

  • Resolved an issue where only the rows viewable on-screen would export.

Edit Contact

  • Added the ability to delete and set the primary contact on an account from the edit contact screen.

Customer Portal

  • Resolved an issue when editing the MAC address of equipment via the customer portal.

Navigation Menu

  • Rename the “Outbound Email” link to “External Mail Clients” and relocated it to under the third-party accordion.
By |2021-03-16T09:28:32-05:002021 March 16th|Changelog|Comments Off on Powercode Release 21.03.16[STABLE]

Powercode Release 21.03.10[RC]

Add Customer Wizard

  • Resolved an issue where the default tax zone wasn’t being selected when set.


  • Resolved an issue where the drop-down to select a canned reply would appear behind the pop-up window.
  • Resolved an issue where the HTML would show in fields when creating a ticket from the customer overview.


  • Resolved an issue where custom reports were unviewable due to the custom report use not being created.
  • Added the customer profile link back to the set temporary grace period page.
By |2021-03-10T14:54:44-06:002021 March 10th|Changelog|Comments Off on Powercode Release 21.03.10[RC]

Powercode Release 21.03.09 [RC]

System Changes

  • When a customer ID is not found it directs you to a user does not exist page rather than an error page.
  • Added an option on the system configuration page to allow users to configure port 80 to redirect to the red access blocked page or the customer portal.
  • Resolved an issue with the type of currency selected.
  • Resolved an issue where exporting the closed ticket report resulted in only the rows in view being exported.
  • Resolved an issue where the session timer didn’t display the calculated time.
  • Remove duplicate map layers navigation link.

ACH Report

  • Resolved an issue where the Canada standard 005 format Julian date was behind by a day.

Complete Map

  • Resolved an issue where the pin for a customer would not show on the complete map.

Customer Overview

  • Clarified payments, previously when refunding a payment the existing entry would be updated, now a new entry is created in the payments field representing the refund with the same transaction ID.
  • Resolved an issue when editing custom fields on an account where it would reorder the fields.
  • Resolved an issue where multiple fields were displaying incorrectly on the customer overview.

Schedule Live View

  • Resolved an issue that prevented the completion templates dropdown fields from populating.


  • Updated Amazon signature version from Amazon Simple Email Service.


  • Resolved an issue where tickets were being set to one as the priority when created rather than the set default value.


  • Resolved an issue where non-selected inventory items would be affected by the mass edit items function.
  • Resolved issues with the mass move inventory search.

Network Site

  • Resolved an issue that caused an error when attempting to search for a piece of equipment on a network site.


  • Resolved an issue where selecting HTTPS for the protocol on a piece of equipment would append the default port to the end.


  • Resolved an issue where customers that should not be viewable to a web user would appear in the customer list reports.
By |2021-03-09T10:26:48-06:002021 March 9th|Changelog|Comments Off on Powercode Release 21.03.09 [RC]

Powercode Release 21.03.01 [Beta]


  • There have been significant improvements and changes to the table structures to increase performance and stability.
  • Ensure successful backups have been taken, snapshot your server also if that option is available.
By |2021-03-01T15:25:59-06:002021 March 1st|Changelog|Comments Off on Powercode Release 21.03.01 [Beta]
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