Changelog

Powercode 17.10.19 Release [STABLE]

Bug Fixes

  • Fixed Procera shaping rules not loading or saving properly on service plans.
  • Fixed map not opening while editing customer account.
  • Fixed Slave BMU page not appearing when configuring a MikroTik.

Miscellaneous

  • Added list of third party licensed software.
By |2017-10-19T17:09:50-05:002017 October 19th|Changelog|Comments Off on Powercode 17.10.19 Release [STABLE]

Powercode 17.10.18 Release [STABLE]

This stable release is the first stable release since 17.09.14 and contains the following beta releases:

Features

  • New Customer Portal Speed Test.

Bug Fixes

  • Fixed scheduled bank payments from failing to convert cents to dollars before an ach batch.
  • Fixed an issue where Temporary Grace Dates wouldn’t save for certain customers.
  • Fixed customer call record exports from failing.
  • Fixed a validation issue for mac addresses while adding items in inventory.
  • Fixed tickets with many logs from crashing on load.
  • Fixed customer portal payments sending emails to all contacts regardless of email preference.
  • Fixed minor bugs with orphaned data, queue trees, and packet marking with MikroTik.
  • Fixed invoices from showing $0 payment amount if no payments were made.
  • Fixed blank entries in System Emails.
  • Fixed input elements displaying improperly.
  • Fixed being able to check in multiple jobs for the same installer in Schedule Live View.
  • Fixed customer portal access not logging change.
  • Fixed Procera shaping rule priority from not saving when no other changes were made.
  • Fixed scroll to top when clicking on popup launchers on the Customer Overview.
  • Fixed permission issue preventing cloned groups from accessing International Voice Rates.
  • Fixed inconsistent log entries for activating accounts due to payments.
  • Fixed mobile phone numbers from not loading properly on the customer overview.
  • Fixed Dropbox backups – Updated to API v2.
  • Fixed an error that would occur with missing services in Preseem.
  • Fixed complete map showing purple dots.
  • Fixed an issue where scheduled payments could be made without a credit card.
  • Fixed redirect of deleting equipment from individual site overview page.
  • Fixed service description not wrapping properly on invoices.
  • Fixed several issues causing connections to fail with MagicMail.

Miscellaneous

  • Added ability to set MikroTik as a slave to a Procera.
  • Added ability to set Powercode BMU as a slave to MikroTik.
  • Added ethernet link box for Option 66.
  • Added customer portal disabled text to the portal main resource list to allow customization.
  • Added priority column to Procera shaping rules list.
  • Added the ability to schedule service addition and removal for snowbird accounts through scheduled events.
  • Increased thickness of Dependency Lines on the Complete Map.
By |2017-10-18T16:46:09-05:002017 October 18th|Changelog|Comments Off on Powercode 17.10.18 Release [STABLE]

Powercode 17.10.02 Release [BETA]

Features

  • Baicells LTE integration into Powercode. You can now seamlessly integrate Baicells LTE internet services within Powercode to streamline deployment of LTE services. (More detailed documentation on the integration coming later this week.)
  • Webhooks in Powercode. Push out webhooks to your application for Powercode events including customer creation, service activation, call logs, backups, and more.
  • Company Multi Branding. Powercode now allows you to create various brands for your business within one Powercode instance.

Bug Fixes

  • Fixed legacy uploaded files to properly reflect their uploaded date.
  • Fixed issue that would cause important upgrade notes from a future release stream to show on the upgrade page.
  • Fixed individual network site overview from disabling an incorrect filter.
  • Fixed issue where downloading files with extremely long names would result in an empty file.
  • Fixed complete map legend checkboxes displaying incorrectly when switching between filter categories.
  • Fixed schedule live view drive times from incorrectly displaying, resetting, and updating.
  • Fixed issue where modified scheduled jobs would reset themselves when editing or deleting another job.
  • Fixed temporary grace date applying to non-delinquent guaranteed accounts.
  • Fixed issue where non-active guaranteed accounts would turn delinquent on guarantor delinquency.
  • Fixed encoding for Ticket Titles.
  • Fixed Tickets from inserting extra spaces between lines.
  • Fixed customer balance details report from returning no results for today’s date.
  • Fixed a case where payment deletion would link to the incorrect target.
  • Fixed files that had been renamed (and extensions removed from the name) from not recognizing file type.
  • Fixed extra \ characters being inserted when adding new customer accounts.
  • Fixed a display issue that would make custom dropdown options for equipment appear empty.
  • Fixed BMU status color to properly update when prior status was unknown.
  • Fixed several cases which would cause Inventory history to crash or fail to load.

Miscellaneous

  • Added the ability to load Equipment by Category Name through the API.
  • Added more detailed instructions on where to set the TowerCoverage API URL.
  • Added queue trees and mangled rules to MikroTik.
  • Added bandwidth gathering to MikroTik.
  • Added “All” checkbox to the complete map – you can now select or deselect all customer statuses.
  • Added tax exclusion checkbox to the Address Range Transactions report.
  • Added ability to use MikroTik as a relay.
  • Removed DHCP server creation from MikroTik.
  • Updated Equipment Probe Result Values to accept decimals.
  • Updated Infrastructure Equipment Customer link to point to its corresponding Network Site.
  • Updated complete map default statuses – now loads Active and Delinquent customers only by default instead of all statuses.
By |2017-10-18T16:39:03-05:002017 October 2nd|Changelog|Comments Off on Powercode 17.10.02 Release [BETA]

Powercode 17.09.21 Release [BETA]

Bug Fixes

  • Fixed a case where customers without a service would throw an error.
  • Fixed update / add equipment form details from resetting input fields on save.
  • Fixed all invalid latitude and longitudes on all addresses (caps the max / min value).
  • Fixed scheduled job icons to activate when hovering over their respective schedule item.
  • Fixed account class report export to default to the correct extension type.
  • Fixed main phone number links from breaking in Installer Mobile View.
  • Fixed an issue where exporting from the Account Class Report would export an HTML block.
  • Fixed an issue where customers could submit multiple payments at one time from the customer portal.
  • Fixed System Event Log widget displaying an incorrect number of pending ACH batch transactions.
  • Fixed disk usage alert banner from overlapping navigation bar and header.
  • Fixed customers without monthly internet service from being added to MikroTik.
  • Fixed equipment link on inventory items.
  • Fixed some accounts not showing a phone number if their only number was “Main”.
  • Fixed white on white text showing in dark theme for invoice details.
  • Fixed validation when adding new customers to prevent invalid latitudes.
  • Fixed minute calculation for checked in web users.
  • Fixed equipment sometimes not loading correct template name on edit.

Miscellaneous

  • Added Backups to MikroTik.
  • Added ability to skip adding a DHCP server when adding an Address Range to MikroTik.
  • Added Translation Table Size to Canopy 450 Template for Option 66.
  • Added radio frequencies to Canopy 450 Template for Option 66.
  • Added amended format for ACH Batch – formats Batch Exports per NACHA standards. Set Config > Billing > ACH Processing – Bank Draft Format Type to ACH with linebreaks and fill.
  • Added the ability to submit a Customer Payment through Scheduled Events.
  • Added Create Job button under jobs for individual network site overview.
  • Added option to show/hide session timer for web user check in.
  • Renamed MikroTik Interface Field.
  • Updated web user check in to be done in the background.
  • Separated burst speed inputs for PMP 100 and 450 devices.
By |2017-09-21T16:41:14-05:002017 September 21st|Changelog|1 Comment

Release 17.09.14 [STABLE]

Bug Fixes

  • Fixed user showing on User Schedules if they have no schedule.
  • Fixed issue with trying to add previously removed equipment to a customer that would sometimes cause a fatal error.
  • Fixed one-time credit and one-time event logs to properly reflect type.
  • Fixed image sizes and quality when generating Signed Contracts.

Miscellaneous

  • Added local calling area codes for Canada.
  • Added redirect functionality to Mikrotik.
  • Added transaction type to Payments Received report for cash, credit, and wire transaction types.
  • Updated Complete Network Map icons to properly reflect their status colors and added dynamic icons for custom statuses. (Please Note: if your network map customer icons are showing up as white, please update their color under Items > Custom Items > Customer Statuses to reflect the appropriate color you wish to associated with their Custom Status.)
By |2017-09-15T14:11:07-05:002017 September 15th|Changelog|Comments Off on Release 17.09.14 [STABLE]

Release 17.09.12 [STABLE]

This stable release is the first stable release since 17.07.25 and contains the following beta releases:

Bug Fixes

  • Fixed issue causing Powercode updates to not initialize properly.
  • Fixed 12 Month Graph displaying free / billable usage incorrectly.
  • Fixed Customer Portal Allowed Ticket Statuses event log logging an empty value.
  • Fixed issue with the System Upgrade widget failing to query for available updates.
  • Fixed issue that prevented checking into a job on desktop.
  • Fixed being able to check in / out from a job once completed.
  • Fixed display issue with the checked in job’s time counter.
  • Fixed issue where scheduling updates for “Now” would throw an error.
  • Fixed projected delinquency date not honoring Temporary Grace Date overrides.
  • Fixed permission issue for creating tickets from a Customer Account.
By |2017-09-12T17:05:00-05:002017 September 12th|Changelog|Comments Off on Release 17.09.12 [STABLE]

Release 17.09.07 [BETA]

Bug Fixes

  • Fixed custom fields showing on the Customer Overview even if they were empty.
  • Fixed an issue with paging in the Historical IP Assignment report.
  • Fixed case where a job description could cause workbench items to break.
  • Fixed template fields preventing the ability to complete jobs from Schedule Live View.
  • Fixed Edit Customer Account creating log for Contract Expiration though it was not updated.
  • Fixed Ticket Updates / Replies (with reassign to yourself checked) from logging the the ticket transfer twice.
  • Fixed Ticket Updates / Replies to properly log ticket attachments and ticket status changes.
  • Fixed ticket action bar from always showing reply regardless of customer’s visibility of the ticket.
  • Fixed Ticket Transfer option to remove yourself from the ticket being hidden on page load.
  • Fixed Ticket Updates / Replies to properly log when also changing status and uploading an attachment.
  • Fixed ticket formatting for associate email change confirmation box.
  • Fixed ticket associated email from sometimes showing up as empty or none when an email exists.
  • Fixed ticket associated email to update correctly when updating associated customer.

Miscellaneous

  • Added default option (select one) for custom select fields on equipment overview.
  • Added warning to Web User Timesheets Reports if the feature is not enabled.
  • Updated transferring balance to guarantor to allow the transferring of positive account balances.
By |2017-09-12T15:34:08-05:002017 September 7th|Changelog|Comments Off on Release 17.09.07 [BETA]

Release 17.09.05 [BETA]

Bugfixes

  • Fixed an issue loading users for an address range.
  • Fixed loading job completion details if no template completion data was saved.
  • Fixed completed job icon from overlapping on Schedule Live View.
  • Fixed error that would prevent users from accepting Powercode Terms of Service when installing Powercode on first-time installations.
  • Fixed closed ticket status color on the Customer Overview to have more contrast with the dark theme.
  • Fixed Growth Chart report only displaying 10 months.
  • Fixed display error with price overrides that were set to 0.
  • Fixed Historical IP Tracking to correctly update removal date when updating equipment.
  • Fixed UTF-8 encoded email headers from displaying properly for imported support tickets.
  • Fixed disconnect service emails not being triggered properly in Firefox.
  • Fixed Prior 12 Month graph to include current month for Data Usage.
  • Fixed an incorrectly labelled country code.
  • Fixed large Historical IP data sets from crashing browser.

Miscellaneous

  • Added ability to hide system messages in tickets.
  • Added ability to update MIR settings for Canopy 450 through Option 66.
  • Added ability to see number of attachments in a ticket, as well as view them from the header.
  • Added ability for API to load customers by ExternalAccountID.
  • Added Tickets Opened and Closed on Date Report. Report on tickets that had a status of Opened or Closed (Resolved) on a specified date, and filter by Handler Group or Responsible User.
  • Added Inactive Tickets Report. Report on inactive tickets that are older than a specified date and have been inactive for a set amount of days.
  • Various API validation fixes and usage enhancements.
  • Optimized loading / setting system configuration settings to enhance performance.
By |2017-09-07T15:13:58-05:002017 September 5th|Changelog|Comments Off on Release 17.09.05 [BETA]

Release 17.08.21 [BETA]

Feature

  • Web User Time Sheets – Added tracking system to track amount of time a Web User is active in Powercode. Also added additional reports for users time logs.

Bug Fixes

  • Fixed table staying on an old page when returning to Customer Event Logs.
  • Fixed validation with Account Classes to fix saving empty class names.
  • Fixed broken link to customer account when making payments.
  • Fixed refund / make credit form from submitting multiple times.
  • Fixed issue that would sometimes cause network site jobs to not submit.
  • Fixed issue where SMs reboot every time a contract is queued while the Canopy Speed Updater is on.
  • Fixed some old files from not appearing on Customer Files or Network Sites.
  • Fixed Migrating Users from one Address Range to an Address Range with insufficient free IPs.

Miscellaneous

  • Added collection of missing information from TowerCoverage.
  • Added validation to prevent invalid Latitude and Longitude from being saved.
  • Prevented all Canopy SMs from rebooting when turning the Canopy Speed Updater on.
  • Updated wording to reflect exactly what it shows on Canopy SMs.
By |2017-09-12T12:26:16-05:002017 August 22nd|Changelog|Comments Off on Release 17.08.21 [BETA]
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