• Equipment updates will now automatically associate to the correct range when saving equipment if it is not provided.

• Resolved a situation in which deleting a payment account would stall and become unresponsive.

• If there is a permissions conflict when attempting to save the schedule, we will forward that error to the confirmation dialog.

• Notifiers have been adjusted to prevent repetitive “Good” status notifications from being sent out.

• Resolved remaining edge cases in which custom fields wouldn’t display the proper saved value.
• Empty values will no longer trigger validation as a “Duplicate”.

• Fixed an issue with contracts in which the checksum comparison wasn’t returning the expected result and preventing the contract from being displayed.

• Adjusted how we check for customers status to prevent pushing out plans that were not matched to the appropriate status.

• Down Infrastructure Equipment Webhook will no longer trigger for Customer Equipment.
• Down Infrastructure / Customer Equipment Webhook will no longer trigger for a status change to “Bad”.
• Added Webhook for Equipment Transfers, with an event of “Transfer”.

• Adjusted formatting for the Physical Address to correct the display.
• Adding customers properly defaults to the System Default State again.
• Call logs now wrap at the word instead of breaking up on individual characters.

• Resolved an issue where Powercode wouldn’t know which field to map to.
• “Show X More” button wasn’t properly displaying additional fields, it will now display them as expected.
• Powercode now properly determines which Custom Field values are truly unique.

• Fixed a rare case where invoice batch generation in reports would fail.
• Resolved an edge case where BankAccounts could not be added through the Customer Portal.
• Updated VoIP to apply the correct Account Class during automatic billing.

• Deleting equipment and assigning it back to a WebUser now properly validates.
• Inventory selection when adding or updating Equipment will now exclude “Deleted” inventory.
• Removing an ICMP probe if it was the last probe on equipment will no longer cause probes for that equipment to break.
• Fixed an issue that was preventing some notifiers from receiving the notification. All notifiers should now get a notification.
• Equipment Transfers will properly register and they will push out updates to the BMU Queue without requiring manual action.
• Reverted monitoring restriction to avoid some issues with IP comparisons when processing BMU Requests.
• Fixed the “Location” display from overflowing on the Equipment Overview page.
• Equipment will now retain IMSI data when transferring between ranges.

• Financial Dashboard tooltip for Revenue by Payment Type will now always display as expected.
• Tax Matrix Report now includes non-specific values in a category of “None”.

• Resolved a bug that was preventing the adding of DID numbers to Customers.
• Call Record prefixes will no longer improperly be labeled as “International”.

• All non-active customers are now redirected through the MikroTik.
• MikroTik will no longer erroneously select an alternate interface if set to ‘None’.

This release is made available on March 25, 2019.

• Saisei flow data graphs now account for multiple Saisei boxes inside a network.
• Resolved an issue that would force the Saisei into an out of sync status when updating services.
• Correctly marks subnet hosts to their appropriate plan, instead of defaulting them to ‘delinquent’.
• Updated the way we check for Slowed plans to avoid creating some of them unnecessarily.
• Updated the way we handle responses to avoid logging incorrect errors when attempting to remove an item that has already been removed.

• Saves correct port numbers based on protocol if none is specified.

• Corrected the delinquency date when bill due after settings were taken into account.

• Amount Due on the Customer Portal now properly reflects the correct due date.
• Removed an erroneous modification log for display ticket time.

• Minute by Minute and other usage graphs no longer have invalid hours / minutes in the filter.

• Resolved a crash related to Saisei Sync.
• Resolved an issue where subnet masks were being generated incorrectly resulting in an erroneous internal range.
• Resolved an issue logging successfully results as an error from Saisei.

• Prevents MikroTik from erasing firewall rules.
• Removed rules that were allowing some delinquent customers to pass traffic.

• Added a system event log when modifying billing period calculation.
• Resolved an issue that was preventing referral credits from properly being applied.

• Down equipment report will now be limited to displaying 1 result per equipment.
• Resolved a case where form 477 addresses wouldn’t properly query the tract code.
• Fixed a case where the form 477 report would sometimes reset some service information.

• Tickets would fail to transfer if the associated account did not have an existing contact.
• Resolved an issue where creating a ticket for a network site would lock up your browser.
• Resolved additional issues with line spacing not displaying as expected in the ticket logs.

• Hitting enter in customer notes will no longer submit the form when editing a customer.
• Add Customer Wizard now has the auto-fill disabled completely.
• Collections status customers no longer prevent you from making a payment on their account or adjusting the account balance.

• Inventory assigned to a customer will now automatically be set to a “Deployed” status.

• Resolved issues with services and several other forms in which they would not submit properly.

• Updated how we retrieve equipment to more accurately push equipment and their associated access points to Saisei.
• We now push the application list after sync to ensure it is applied as expected.
• Updated identified Saisei applications to mark them as dynamic.
• We no longer recreate the speed test application on sync, and instead set it to be dynamic in Saisei.
• We now set hosts to be ‘delinquent’ on removal from Saisei.

• Other Device Types are now included in the readDeviceCategoriesAndTypes endpoint.

• Various fixes to network sites files to resolve issues preventing them from being uploaded and renamed.
• Jobs for Network Sites now display relevant network site information properly.

• Fixed an issuew here if the Moneris gateway was non-responsive, we wouldn’t properly log a payment as failed.
• Scheduled payments will now trigger as expected through the Moneris gateway.

• Fixed a case where technician text would be cut off – when you hover it will now expand to display the entire name.

• Resolved a case where trailing white space characters were breaking the formatting of ticket templates.

• Down equipment list now attempts to pull a secondary address if the primary isn’t available.
• Customer Status Lists now link both the customer name as well as ID to the customer account.
• Excluded services no longer generate with the rest in the 477 report.
• The account subclass report now properly classifies payments or tax credits.
• Removed default date in the account subclass report.
• Fixed a case in which deleted services would not be included in the account subclass report.

• Sets host application limit to match user limit.  This helps with missing application history on the user.
• Added host exclusion list to Saisei.  This allows you to define a list of IP addresses that you are manually managing within the STM itself.

• Added the ability to prevent Powercode from writing MikroTik firewall rules.  This allows you to write your own firewall rules using the Powercode generated address lists.
• Generates PCQs for slowed plans if applicable.

• Added the ability to require Date of Birth in the Add Customer Wizard.
• Customer alerts no longer become deactivated when they are edited.
• Customer alerts now show which tags they have associated with them.
• Customer alerts now update upon customer edit.

• Allow Auto/Manual now properly restricts or allows customers from switching payment type in the Customer Portal.

• Resolved a problem with the duplicate serial check that was checking deleted equipment and triggering a false-positive.

• Resolved an issue that would not link a ticket email to the appropriate customer.
• Escalating a call log to a ticket is now only available if you have ticketing enabled.

• Fixed a caching bug that was preventing send out emails or mass notifications.

• We now prevent Customers from deleting their ACH/ECheck Accounts before a payment was processed, which would result in a failed payment.

• Updated the link to the ACH report so it will no display as not found.
• Resolved an issue with the Address Range report that was excluding results for customer accounts with the same name.
• Status exports will now export the entirety of the matching customer list.

• Updating one VoIP service was updating certain settings for all of them, they will now only update the specific service being updated.

• We no longer allow Bad BMUs or unreachable Slaves to prevent us from probing for AutoParentChild relationships.
• AutoParentChild no longer spends a very large amount of time trying unsuccessfully to find the parent for a single device.

• One-time services added during account creation now round their display cost as expected.

• You can remove all Taxes from a service again.

• Added a Powercode specific speedtest application to account for how speedtests are identified in STM 7.3.

• Resolved an issue that would result in empty tickets from Powercode-generated emails.

This release is made available on January 28, 2019.  Our versioning scheme is being deviated from for the time being, which is why this release is versioned 18.12.21.  We are doing this in preparation of our CentOS 7 releases of Powercode which will make a clean start for version with 19.x.x.  We apologize for any confusion.

Additionally, after this update, it is recommended that you resync any Saisei devices you have in Powercode.

• Resolved an issue that was preventing proper propagation of customer status updates from reaching the BMU.

• Resolved an issue that would prevent customers with existing echeck or creditcard accounts from making a payment after bank or creditcard addition was disabled.
• Fixed a case in which customers would not be able to update their state to one from another supported country.

• Disabled the send button once activated so you don’t send multiple mass notifications.

• Customer Status Lists no longer export empty files and will now properly export the entire list as expected.
• Reports now support a much larger threshold for PDF exports.

PLEASE NOTE: This version of Powercode was released on 19.01.24.

• Resolved an issue that was preventing information from being forwarded to Saisei Slaves, and would kick them into an Out of Sync status.
• Address ranges on non-saisei BMUs should now be marked as Internal properly.
• Ookla now identifies properly as a speedtest.
• Added the option to set Internal Ranges as “Don’t Care” in Saisei.

• Resolved an issue that could result in errors preventing the Procera from syncing as expected.

• Implemented OpenAccess and WhiteList.

• Resolved an issue where One Time Credits being added to a Customer Account as a Scheduled Event would add the taxes as Debits.

• Automatically switching Expired CreditCards to Manual Pay will work as expected again as well as now switching over any cards that were previously expired that hadn’t changed.
• Resolved an issue in which for the general draft format type ‘ACH’ batches wouldn’t include the bank routing number on creation.

• Patching should work again as expected, and if it doesn’t will provide a more descriptive reason as to why.

• Added CVV field to the CreditCard form in the Add Customer Wizard.
• Editing a Customer Account now properly loads their ExternalAccountID.
• Changing a customer’s status on their account will no longer improperly log that it was because they had made a payment.

• No longer stacks jobs if it is still processing them (would cause end of the line jobs to never process).
• Now properly handles failed jobs instead of getting stuck on them.
• Will now prioritize APs first.

• Hitting Enter will now properly submit the Equipment form instead of triggering the Cancel action.
• Transferring equipment will now log the transfer properly on the account you are transferring to.

• Should no longer save empty spaces at the end of lines as a question mark.

• Fixed a bug that would prevent you from removing a Contact from a Network Site.

• Equipment form will load pending sites in the select of available network sites.
• Fixes network location not being set initially when adding equipment to one.

• Contact Language preference will no longer default to None, and will default to the System Default.

• Updated Background to have a default value of “.1”.
• Enabled “Other” policy by default when adding a new service.
• Ensures default up/down rate will be set even if not saved properly in Powercode.
• Updated default policies to be set to the appropriate values.
• Updated the way we check for parents to ensure equipment has the correct ParentID in Saisei if possible.

• Updated the way subnets are saved to avoid an issue where MikroTik was not handling them in an appropriate way.
• Resolved an issue where Slave BMUs would sometimes be kicked out of sync unnecessarily.
• Added some adjustments to correctly order MikroTik filter rules.

• Resolved an issue that was affecting a system fatal error when attempting to connect to outside servers.

• Resolved an issue that was preventing mass notifications from sending when using sms as the notification type.
• Both email and sms input boxes will no longer be hidden when selecting “Both” as the notification type.