• FCC Monthly Backups & Sticky Settings – the FCC report will now run and backup report data to Powercode. Additionally, you can now specify FCC report settings on a per-service basis that will automatically populate when generating an FCC 477 report.

• Re-added missing ticket template selection to Tickets on the Customer Overview.
• Fixed an issue with the complete map popup showing in the incorrect location when zooming.
• Duplicate Network Sites no longer load in Mass Notification.
• Fixed a case where some customers would not re-activate when making a full payment through the Customer Portal.
• Customer usage graphs now load based on billing settings and not by month.
• Service speeds are no longer inverted on the Service Items list.

• Added filterable Ticket ID column to the Ticketing Dashboard.
• Saisei will now automatically sync Powercode’s application list.
• Added ability to manage subnets marked explicitly as ‘Internal’ in Powercode for Saisei.

• Addresses with long GPS coordinates will no longer fail to generate in the FCC 477 report.
• Fixed adding phone numbers in the Add Customer Wizard.

• Added configuration for sending SMS reminders for next-day jobs.

• Saisei automatically groups speedtest applications in the speedtest group.
• VoIP service quantities can no longer be changed.
• Improved formatting of pasted text in Tickets.

• Fixed not being able to delete Radius accounts.
• Remittence section on Invoices now show correct Multibrand address.
• Hyperlinks now save correctly in system emails.
• Fixed an issue where active time display was incorrect for users logged in for more than a day.
• Fixed an issue where double-sided printing would not work.
• VoIP services removed from a Customer Account will no longer cause their billing to fail.
• VoIP CDR ratings will now calculate correctly even if the service is removed from a Customer Account.
• Increased the threashold for the amount of Call Records that can be loaded into the Customer Overview.
• VoIP will no longer bill for the wrong date when running manual billing for an individual customer.
• Default International Rate for VoIP will now display correctly.
• Fixed buttons not displaying properly when attempting to import international call rates from a CSV.
• Prevented a case where you could initiate the bank import process twice.
• Fixed reverted speeds on the Customer Overview services tab.

• Added delinquent plan to Saisei.
• Added CustomerID to status change webhooks.
• Added dmz to CN Pilot devices for Option 66.

• Fixed state selection when using different countries in Multibranding.
• Customer Portal custom css should now save correctly.
• Users who fail to log in repeatedly will now be denied access.
• Fixed a decimal rounding issue in the Transaction Log.
• Call Logs now retain new line breaks when escalating to a ticket.

• Added redirect to a 404 page if none is found.
• Added subject and notes to the customer overview mini call logs.
• Added Saisei minute-by-minute graphs.
• Added flow-data tab for Saisei equipment.
• Added vastly improved logging for Baicells integrations.

• Billing address no longer fail to geolocate on the Account Edit page.
• Fixed a case where customer service quantities would fail to update.
• Automatic emails no longer list an incorrect status change.
• Removing all Service Custom Fields no longer throws an error.
• Fixed issue causing some backup settings not to save.
• Updated Feedback Form button to reset properly.
• BMU logs no longer cause the BMU Configuration Page to crash.
• Fixed an issue causing some tickets to not appear on the Parent Ticket selector.
• Fixed tax-zone requirement for non-customer accounts.
• MikroTik no longer submits probes twice to Slave BMUs.
• TowerCoverage no longer creates addresses with empty Countries.
• Changing your WebUser username while logged in no longer breaks permissions.
• Fixed Customer Custom Alerts from displaying duplicates on the Custom Alert overview.
• Fixed saving the default responsible user in Customer Portal settings.
• Saving device types no longer remove autoprovision options from device configuration settings.
• Customer sales person now saves correctly when none is set.
• Several fixes for Saisei equipment loading and device mirroring.

• Added more information to the Add / Update Service Webhook.
• Added MMS to Twilio.
• Added default Add Customer Wizard option for Invoice Preference.
• Added a “Return to Network Sites” button on the Individual Site Overview page.
• Added date range to the Tickets Opened and Closed report.
• Added ability to view all completed jobs without job template restriction.
• Added customer group restrictions to “Monthly” service types.
• Added ability to ping equipment through the MikroTik.
• Added partial search in MAC Address field while adding equipment to a customer.
• Added slave functionality to Saisei.
• Updated Customer Portal font size accessibility.
• User Profile on the Customer Portal now displays the username.
• Linked the entire row on customer tickets in the Customer Portal.
• Updated Navigation to load only once per page load.
• System Event Log ACH batch link now redirects to the ACH landing page instead of automatically batching payments.
• Removed extra advanced wireless tab from 2.4ghz equipment.

• NEW Customer Portal. Our revamped Customer Portal comes with bugfixes and many new features, including:
  • Restyled new and sleek for a modern web. Fully responsive for easy customer access.
  • Ability to add Ticket Attachments through the Customer Portal Ticketing system.
  • Custom Styling – the ability to add Custom CSS styling to the customer portal.
  • Ability to fully modify contact information via the Customer Portal.
  • Guaranteed Account Usage Graphs added to the the portal.
  • Reorganized Customer Portal Configuration page. Easily enable or disable what you want your customers to see!
• Service Areas – you can now specify which service areas you cover. Configure > System > Service Areas to now add which States / Countries you cover without having to see them all! Also allows support for international customers.
• Saisei BMU Integration – you can now integrate your Saisei BMU with Powercode.

• Added missing permissions to ticketing reports and the scheduling dashboard.
• Fixed wrapping of mass notification in Edge.
• Updated contact breadcrumb view to point to the Customer Account rather than the Primary Contact.
• Fixed adding a service dropdown from wrapping outside of container.
• Fixed styling of lists in modals.
• Fixed call records showing up if the customer is guarantored.
• Updated guarantor submission to work properly in Safari.
• Fixed some Email variables not being replaced properly.
• System totals widget now properly checks for permissions.
• Fixed an issue where you couldn’t add more than 1 monthly service as a Scheduled Event.
• Custom Reports now show Ticket blank spaces correctly.
• Fixed an error being thrown when checking for SurgeMail email server status.
• Customers with custom statuses now activate properly.
• Scheduled Job reminder now checks the configuration correctly before being triggered.
• Fixed customer tags group selection on Mass SMS from causing them to fail.
• Changed quantity validation for one-time charges to properly validate numbers less than 1.
• Fixed an issue where changing the system header would check for an unrelated permission.
• Portal password resets will no longer fail to submit due to an incorrect security token.
• Updated duplex color option to push correct value to MailXStream.
• Fixed an issue where jobs with large amounts of completion fields would fail to complete.
• Saving contacts on mobile no longer removes their customer portal access.

• Added Auto Activation requires full payment config check to customer portal payments.
• Added source code editor into Powercode.
• Added job notes to completion data on the Customer Overview.
• Added WebHook for Twilio replies.
• Added port to associated equipment on the Network Site Overview.
• Added ACH option to set the effective date for ACH Batch Exports.
• Added ability to set the CustomerID of a New Account when adding through the API, given the ID is not already taken.
• Added ability to delete a contact while editing a contact.
• Added id, up speed, down speed to the services tab on the Customer Overview.
• Added up speed, down speed to the services list.
• Added the ability to perform actions on mirrored BMU address ranges.
• Added device type to equipment tables on the Overview and Equipment tab.
• Editing Delinquency Shut Off Days now records to the System Event Log.
• Individual Network Site overview now matches equipment details.
• Reverted Bank Name label to Name to avoid confusion.
• Removed unused dhcp dns3 input field.
• Send Email text editor bar no longer wraps.
• Submit button made default action for all Powercode forms.
• Updated various forms to ensure Submit/Save is default action.
• Updated default days for multi-day schedule to be the next 8 calendar days.

• Fixed an issue preventing bandwidth usage emails from going out.
• Equipment custom fields now load their selected value by default on edit.
• Inventory CSV exports will no longer try to open as .sylk files.
• Fixed an issue causing 999 to display as a customer’s grace period.
• Fixed an issue causing the Customer Overview to stall on load.

• Added ticket priority default value to Ticket Settings.
• Added Fax as a phone type.
• Added the option to set a custom delimiter for Bank Imports, Cdr Imports.
• Renamed Tax Header on invoices to Taxes Surcharges and Fees.

MikroTik Specific Changes:

• Can set queue types for upload, download and total – available in “Edit BMU Details”.
• Queues are now customer based, with all customer equipment in one queue element.
• Default queue type has been changed from “default-small” to “default”.
• MikroTik interface has been changed from an text input to a drop-down specific to each MikroTik.
• Interface is no longer required for non-DHCP address ranges and has been moved back in to DHCP options.
• MikroTik Interface will no longer appear unless address range is on or mirrored to a MikroTik.
• If an interface is required but not found, elements that require that interface will be skipped over instead of halting synchronize.
• Information is no longer pushed to the MikroTik if nothing has changed.

• Fixed an issue preventing baicells equipment from being added on Mobile View.
• MAC address fields no longer show when working with Baicells equipment.
• Call Log quick add Contact now requires both First and Last Name.
• Salesperson now defaults to ‘None’ if not selected.
• Fixed a case where MikroTik would cause double-gathering of bandwidth.
• Fixed white text being pasted into WYSIWYG editor.
• Updated Back Up Status Web Hook To Show Correct Color On Slack.

• Added the ability to test a AWS connection.
• Added Web Hook For Customer Account Status Change.
• Added Web Hook For Job Check In.
• Added Web Hook For Job Check Out.
• Added Web Hook For Job Completion.

• Ticket Email History – you can now enable showing ticket history that is attached to the bottom of ticket emails.

• Parent ticket no longer tries to associate if none is set.
• Schedule live view zooms to company address again if no jobs are scheduled.
• Fixed invalid check for empty latitude and longitudes on customer home addresses.

• Added CustomerID to the Customers with Outstanding Balance report.
• Company association no longer shows on the Add Customer Wizard if there is only 1 brand in Powercode.
• Customer-specific alerts now activate automatically on creation.
• Doubled schedule override history retention time.
• Ported over the Customer Overview file upload dropzone to Network Sites.

• Customer custom select options now properly display their value.
• Closed customer tickets in Ticket Relation History now shows its appropriate color.
• Fixed equipment throwing an invalid error on deletion.
• Tickets no longer take a long time to load.
• Added validation to fix an issue where undeliverable emails could spam ticket creations.