beta

Release 18.08.03 [Beta]

Saisei

  • We explicitly tell Saisei hosts are NOT dynamic to make sure the STM doesn’t forget which customer the host is assigned to.
  • Updated application signatures and lists. Including much better handling of Microsoft updates.
  • Created a ‘game-downloads’ application group and moved relevant applications into this group to separate game play vs game downloads.

MikroTik

  • MikroTik ‘burst in’ speeds were being confused with max speeds, this has been corrected.

Ticketing

  • Ticketing action buttons will now properly activate on iOS devices.

Backups

  • Backups now are configured to be stored for X days, old configurations based on weeks have been automatically converted to the correct number of days.

Customer

  • An issue where you were unable to edit Contact’s addresses has been resolved.
  • Credit card automatic payment status now shows on the Customer Portal and is no longer affected by unrelated configuration options.
  • Customer Group has been added as a configurable required field to the Add Customer Wizard.
  • Sending mass notifications now properly loads customers by IP Range. It was previously indicating an incorrect number of recipients.
  • Customer status changes now properly trigger the internal email alert.
  • Download links for files should work correctly now.

Inventory

  • Deleted inventory locations no longer appear as a valid return location when deleting equipment from a customer.
  • Inventory products can now be sorted by quantity.

Scheduling

  • Added in missing network sites to the multi-day schedule.
  • Tech time sheets will no longer attempt to autofill a date over the date selector.
  • Added a ‘Recalculate Drive Time’ button on individual jobs. Allowing you to manually confirm drive times on a per job basis.

Invoicing

  • Added the ability to customize invoice messages and stub message font sizes.

Billing

  • We now avoid a case where you might accidentally refund a single payment multiple times.
  • When setting a Temporary Grace Period for a customer that is already delinquent, the customer’s internet service will now automatically be re-activated.
  • One-time credits should no longer be labeled as Monthly Discounts.
  • Permission groups were not properly being taken into account when applying one-time credits, this has been fixed.
  • The financial dashboard ARPU total was not accounting for 0 cost price overrides, we have updated the dashboard to now account for this.

API

  • Customer Tax Zone now saves properly when updating a Customer through the API.

Equipment

  • Updated the way we handle probe responses to resolve issues with Equipment Monitor graphs not displaying correctly.
  • Validation errors now show properly when editing or adding a BMU.

Services

  • The groups tab is no longer persistently hidden when adding new services.
  • Updated services custom fields to fix some display issues.
By |2018-08-03T15:01:15-05:002018 August 3rd|Changelog|Comments Off on Release 18.08.03 [Beta]

Release 18.06.29 [Beta]

System Changes

  • Powercode no longer deletes rate plans from Saisei as it causes unexpected behavior and deleting them from Saisei is not necessary.
  • We set hosts without an access point relationship in Saisei to ‘<none>’  to avoid some unexpected behavior.

Bug Fixes

  • Customer Alerts no longer push to all users in some cases.
  • We no longer flag Baicells credentials as missing if they’re not actually missing.
  • Disabled Network Sites no longer appear in related selectors.

Miscellaneous

  • Simply opening the edit RMU page will no longer cause the RMU to show as out of sync.
  • More reliably push signatures into Saisei from Powercode.
By |2018-06-29T16:50:31-05:002018 June 29th|Changelog|Comments Off on Release 18.06.29 [Beta]

Release 18.06.28 [Beta]

Bug Fixes

  • Several cases where updates in Powercode would not push properly to the Saisei have been corrected.

Miscellaneous

  • cnMaestro will now try to find the wireless mac if no lan mac is found.
By |2018-06-28T17:07:33-05:002018 June 28th|Changelog|Comments Off on Release 18.06.28 [Beta]

Release 18.06.26 [Beta]

Features

  • New SubAccountClass report has been added to the Report Dashboard.

Bug Fixes

  • Saisei policies and rate multipliers now push properly to the STM.
  • Updating services with Saisei no longer causes Slave BMUs to kick off into a bad status.
  • Reversed upstream and downstream rate multipliers to match the correct field.
By |2018-06-26T09:23:38-05:002018 June 26th|Changelog|Comments Off on Release 18.06.26 [Beta]

Release 18.06.25 [Beta]

Bug Fixes

  • Overage services didn’t always update new values properly, this has been fixed.
  • Missing config values no longer prevent customers from adding Credit Cards in the Customer Portal.
  • A case where graphs would fail to record SNMP data has been fixed.
  • Twilio Opt-In from the Customer Portal will now toggle correctly.

Miscellaneous

  • Added internal subnet validation when saving.
  • ISP Description is no longer a required field when adding a service.
  • Non-default tabs were showing on page load for services, these are now hidden.
By |2018-06-25T15:34:24-05:002018 June 25th|Changelog|Comments Off on Release 18.06.25 [Beta]

Release 18.06.21 [Beta]

New Features

  • New redesigned Add / Edit BMU page.
  • Preseem BMU – added the ability to add Preseem as a BMU.

Bug Fixes

  • Various fixes to graphing including certain probes not graphing, BMU throughput not graphing properly, and graphs missing chunks of data.
  • Services will no longer fail to delete if FCC data is attached to it.
  • Validation errors when saving a service will now display an alert only once.

Miscellaneous

  • Added missing datepicker selector to the account and account class reports.
  • Added preseem bandwidth gathering endpoint to the API.
  • Added an internal email event trigger when a customer status changes.
  • Customer files now sort by filename as default.
  • Updated several alignment aspects on the BMU Statistics page.
  • Updated Saisei to show the correct version string.
  • Updated Saisei Application list.
By |2018-06-21T14:41:07-05:002018 June 21st|Changelog|Comments Off on Release 18.06.21 [Beta]

18.06.15 Release [Beta]

System Changes

  • Late Fee – you can now specify a specific number of days after a bill is due to apply a Late Fee (X Days After Due).
  • Customer Portal Balance – customer portal now warns when overpaying on the account balance instead of the amount due.

Features

  • Created new cnMaestro page for Access Point data.
  • Created new cnMaestro page for Subscriber Module data.
  • Redesigned the Add / Update Services page.

Miscellaneous

  • Fixed description wrapping off-screen in the transaction log list.
  • Fixed an issue where equipment that wasn’t rate limited would block anything else from being limited.
  • Search now retains search results when a session expires through the Staff Portal.
  • Fixed an issue with saving contact information, specifically passwords.
  • Network Site files will now delete fully.
  • Fixed an issue where changing a customer to archived status from a Scheduled Event would fail to fully archive the customer.
  • Customers will now be redirected to a Success page when completing a payment in the Customer Portal.
  • Fixed an issue where timestamps would generate incorrectly in the Customer Portal.
  • Updated procera data types to prevent issues with syncing service data.
  • Saisei assured and restricted settings now save properly.
  • Fixed network sites View on Map link to function properly.
  • Event logs for address changes no longer improperly label latitude as longitude.
  • Device reboot button no longer shows if a cnMaestro device is in bad status.
  • Fixed issues with loading correct census blocks for the FCC 477 report.
  • CustomerID no longer opens transaction history in the Account Class report.
By |2018-06-20T16:20:24-05:002018 June 15th|Changelog|Comments Off on 18.06.15 Release [Beta]

Release 18.05.29 [Beta]

Bug Fixes

  • Fixed a case where cnMaestro would fail to connect to its API.
  • cnMaestro event logs now display in the correct order.
  • Fixed cnMaestro link contrast on good-status equipment on the Customer Overview.
  • Fixed an issue where FCC Form 477 would fail to correctly obtain new FIPS information.
  • cnMaestro no longer tries to fetch all clients when loading a specific device information.

Miscellaneous

  • Added ability to reboot a device through cnMaestro.
  • Re-skinned Customer Balance Detail report.
By |2018-06-20T16:21:02-05:002018 May 29th|Changelog|Comments Off on Release 18.05.29 [Beta]

18.05.24 Release [Beta]

New Features

  • cnMaestro Integration – adds the ability to integrate cnMaestro with Powercode.
    Fetches device and client data and displays data in the cnMaestro page.
  • SubscriberWise Integration – allows you to perform soft credit checks on customers in the Add Customer Wizard.

Bug Fixes

  • Fixed a display issue with unselectable services.
  • MikroTik no longer floods the logs with version spam.
  • Fixed missing Allow / Deny mode option for MikroTik BMUs.
  • Fixed a redirect issue when resetting a password through the Customer Portal.

Miscellaneous

  • Added the ability to create custom policies for Saisei and add those policies to a Service.
  • Added a webhook for when a customer deletes a credit card.
By |2018-06-20T16:21:28-05:002018 May 24th|Changelog|Comments Off on 18.05.24 Release [Beta]

18.05.16 Release [Beta]

New Features

  • Twilio Dashboard – you can now send out SMS messages, view replies, and see metrics for your Twilio usage from the Twilio Dashboard in Reports.

Bug Fixes

  • Fixed an issue with BMU status checks failing.
  • Saisei minute by minute graphs will now load correctly.
  • Customer usage report now only shows customers in the WebUser’s viewable customer groups.
By |2018-06-20T16:21:53-05:002018 May 16th|Changelog|Comments Off on 18.05.16 Release [Beta]
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