Release 17.09.08 [BETA]
New Feature
- MikroTik Integration – implemented the first iteration of MikroTik within Powercode.
Release 17.09.07 [BETA]
Bug Fixes
- Fixed custom fields showing on the Customer Overview even if they were empty.
- Fixed an issue with paging in the Historical IP Assignment report.
- Fixed case where a job description could cause workbench items to break.
- Fixed template fields preventing the ability to complete jobs from Schedule Live View.
- Fixed Edit Customer Account creating log for Contract Expiration though it was not updated.
- Fixed Ticket Updates / Replies (with reassign to yourself checked) from logging the the ticket transfer twice.
- Fixed Ticket Updates / Replies to properly log ticket attachments and ticket status changes.
- Fixed ticket action bar from always showing reply regardless of customer’s visibility of the ticket.
- Fixed Ticket Transfer option to remove yourself from the ticket being hidden on page load.
- Fixed Ticket Updates / Replies to properly log when also changing status and uploading an attachment.
- Fixed ticket formatting for associate email change confirmation box.
- Fixed ticket associated email from sometimes showing up as empty or none when an email exists.
- Fixed ticket associated email to update correctly when updating associated customer.
Miscellaneous
- Added default option (select one) for custom select fields on equipment overview.
- Added warning to Web User Timesheets Reports if the feature is not enabled.
- Updated transferring balance to guarantor to allow the transferring of positive account balances.
Release 17.09.05 [BETA]
Bugfixes
- Fixed an issue loading users for an address range.
- Fixed loading job completion details if no template completion data was saved.
- Fixed completed job icon from overlapping on Schedule Live View.
- Fixed error that would prevent users from accepting Powercode Terms of Service when installing Powercode on first-time installations.
- Fixed closed ticket status color on the Customer Overview to have more contrast with the dark theme.
- Fixed Growth Chart report only displaying 10 months.
- Fixed display error with price overrides that were set to 0.
- Fixed Historical IP Tracking to correctly update removal date when updating equipment.
- Fixed UTF-8 encoded email headers from displaying properly for imported support tickets.
- Fixed disconnect service emails not being triggered properly in Firefox.
- Fixed Prior 12 Month graph to include current month for Data Usage.
- Fixed an incorrectly labelled country code.
- Fixed large Historical IP data sets from crashing browser.
Miscellaneous
- Added ability to hide system messages in tickets.
- Added ability to update MIR settings for Canopy 450 through Option 66.
- Added ability to see number of attachments in a ticket, as well as view them from the header.
- Added ability for API to load customers by ExternalAccountID.
- Added Tickets Opened and Closed on Date Report. Report on tickets that had a status of Opened or Closed (Resolved) on a specified date, and filter by Handler Group or Responsible User.
- Added Inactive Tickets Report. Report on inactive tickets that are older than a specified date and have been inactive for a set amount of days.
- Various API validation fixes and usage enhancements.
- Optimized loading / setting system configuration settings to enhance performance.
Release 17.08.21 [BETA]
Feature
- Web User Time Sheets – Added tracking system to track amount of time a Web User is active in Powercode. Also added additional reports for users time logs.
Bug Fixes
- Fixed table staying on an old page when returning to Customer Event Logs.
- Fixed validation with Account Classes to fix saving empty class names.
- Fixed broken link to customer account when making payments.
- Fixed refund / make credit form from submitting multiple times.
- Fixed issue that would sometimes cause network site jobs to not submit.
- Fixed issue where SMs reboot every time a contract is queued while the Canopy Speed Updater is on.
- Fixed some old files from not appearing on Customer Files or Network Sites.
- Fixed Migrating Users from one Address Range to an Address Range with insufficient free IPs.
Miscellaneous
- Added collection of missing information from TowerCoverage.
- Added validation to prevent invalid Latitude and Longitude from being saved.
- Prevented all Canopy SMs from rebooting when turning the Canopy Speed Updater on.
- Updated wording to reflect exactly what it shows on Canopy SMs.
Release 17.08.15 [BETA]
New Feature
- New list of important update patch-notes. These notes will display when scheduling your Powercode upgrade.
Bug Fixes
- Fixed Network Site link to point towards Site Overview.
- Fixed IP address display for Customer Equipment by Status.
- Fixed a case where billing settings would not save consistently.
- Fixed Customer Portal Revoked Access styling.
- Fixed Customer Portal username and password fields being disabled if the contact has revoked access.
- Fixed Custom Report to run start date at the beginning of day and end date at the end of day.
- Fixed loading and saving of Contact Details in Customer Portal.
- Fixed password generation for Device Configuration Template.
- Fixed Scheduled Event date picker to not allow picking dates today and before.
- Fixed queue restart command.
- Fixed Equipment Log table not sorting / filtering in Equipment Details.
- Fixed several display errors with Calendar Sync on mobile.
- Fixed emails and invoices sometimes not showing appropriate number count for Account ID.
- Fixed Completed Jobs Report from only displaying partial completion data.
- Fixed uncaught validation exception for generating receipts for customers.
- Fixed orphaned credit card type when archiving customers.
- Fixed Data Usage Report to properly show IP Addresses.
- Fixed BMU Firmware Version from incorrectly warning that it is out of date.
- Fixed custom variables for Contracts.
- Fixed social security field being required if security code is required.
Miscellaneous
- Added ability to override price when adding a One-Time Charge.
- Added upload date to customer and network site files.
- Removed deprecated filters from various search forms.
- Removed suppressed equipment from showing on the Complete Network Map.
Release 17.08.02 [BETA]
Bug Fixes
- Fixed customer portal data usage to show correct overage charges.
- Fixed select dropdown for network site job on mobile view.
- Fixed old schedule overrides not being cleaned up properly.
- Fixed adding / updating schedule override logs.
- Fixed various misc. errors with calendar synchronization.
- Fixed a fringe case of taxes rounding for half decimals.
- Fixed Edit Job button color.
- Fixed order number errors with Track Your Truck.
- Fixed job notes not saving from customer overview if it is not assigned to a web user.
- Fixed creation date not being added for inventory items, consumables, and products.
Miscellaneous
- Added export buttons to multi day schedule.
- Added the ability to check in and out of Jobs on Schedule Live View.
- Added all phone numbers to delinquent customer report.
- Added welcome activation email for all customers that are activated.
- Added the ability to chose which displayed statuses and time range customer portal tickets will display.
- Added confirmation email to customers when submitting payments through the customer portal.
- Added ability to check if username exists when adding a new customer, and if it does, link to their account.
- Added ability to rename uploaded files and attachments for Network Sites and Customer Files.
Release 17.07.25 [STABLE]
This stable release is the first stable release since 17.06.21 and contains the following beta releases:
Bug Fixes
- Fixes Calendar Sync page not loading.
- Fixed loading initial tool in tool tab on Equipment Details page.
- Fixed issue trying to load vehicle tracking even if Track Your Truck was disabled.
- Fixed dropdowns appearing above contract while viewing Completion Template contracts.
- Fixed Completion Template contract’s height preventing contract from closing.
- Fixed customer ticket always being set to urgent from customer overview.
- Fixed Schedule Live View’s Stand By job order to sort by job creation date.
- Fixes ticket status not updating when reassigning ticket to yourself.
- Fixed issue saving job notes while job was in the workbench.
- Fixed an error when generating invoices.
- Fixed Custom Customer Alerts replacing title with alert color when submitting invalid inputs.
Miscellaneous
- Added more verbose logging into the customer event logs while scheduling jobs.
- Allowed searching by item attributes for inventory quick assign.
- Reduced size of ticket relation padding (to increase visibility).
Release 17.07.17 [BETA]
Bug Fixes
- Fixed issue where editing equipment would sometimes delete associated equipment.
- Fixed issue where deleting transactions would sometimes disassociate with the customer.
- Fixed issue where tech groups could not see full permission group access levels.
- Fixed issue that would cause inactive web users to show as selectable when assigning current inventory.
- Fixed issue where calculated payment amounts would show incorrect decimal value.
- Fixed issue where payment amounts would display a negative value if customer balance was not positive.
- Fixed issue on Income by Address Range report that would allow the report to run without a selected address range.
- Fixed unnecessary file being created during inventory stock level checks.
- Fixed inventory status report to properly show assignee.
- Fixed overpay popup to display based on amount due instead of balance.
- Fixed associated link that was hard to read when ticket was active.
- Fixed archived customers showing up when trying to enter payment for a specific Customer ID.
- Fixed issue that would limit some equipment from being pushed to Procera.
- Fixed job notes not formatting line breaks correctly.
- Fixed an invalid character causing search to throw an error.
Miscellaneous
- Added Customer ID to the Income by Address Range report.
- Added export button to Equipment Logs and Network Site Logs.
- Added validation when editing an account.
- Added new checkbox to remove Customer Portal Access from customers.
- Added alert message if disk usage is above 80%.
- Added page size selector to ticket dashboard.
- Added billing configuration option for overpaying alert.
- Modified prior 12 month graph labels to better reflect 12 month historical usage.
Release 17.07.05 [BETA]
Bug Fixes
- Fixed not being able to remove a guarantor from an account.
- Fixed ssl protocols to reference correct versions.
- Fixed validation for adding / editing credit cards.
- Fixed incorrect error on equipment if status check is none.
- Fixed additional case where tickets had a [None] associated email.
- Fixed map not loading when adding customer from Elevation Profile widget.
- Fixed accounts with no active services from showing an incorrect variable in the notification bar.
- Fixed a display issue with Custom Customer Alerts that would not show updated alert status when activated.
- Fixed cases where content in popup box would appear off-screen. It will now scroll dynamically for all content.
- Fixed not being able to delete contracts.
- Fixed System Event Logs not saving when deleting contracts.
- Fixed Allowed Invoice Type preference to be implemented properly on the Add Customer Wizard.
- Fixed Customer Event Log line breaks being displayed as \n.
Miscellaneous
- Moved Tax Zone Required option from Billing Configuration to Add Customer Wizard Configuration.
- Added Billing Configuration option to disable / enable billing notes (disabled by default).
- Added View Contract button for mobile.
- Added close button to first Inventory tour box.
Release 17.06.27 [BETA]
Bug Fixes
- Fixed multiple event logs being created for one-time charges.
- Fixed workbench jobs creating empty event logs.
- Fixed no monthly active service alert to properly trigger.
- Fixed issue where associated email wouldn’t load for updated contacts.
Miscellaneous
- Added custom fields to the customer overview tab.
- Added urgency box to the create ticket form on the Customer Overview.