Changelog

Release 17.08.15 [BETA]

New Feature

  • New list of important update patch-notes. These notes will display when scheduling your Powercode upgrade.

Bug Fixes

  • Fixed Network Site link to point towards Site Overview.
  • Fixed IP address display for Customer Equipment by Status.
  • Fixed a case where billing settings would not save consistently.
  • Fixed Customer Portal Revoked Access styling.
  • Fixed Customer Portal username and password fields being disabled if the contact has revoked access.
  • Fixed Custom Report to run start date at the beginning of day and end date at the end of day.
  • Fixed loading and saving of Contact Details in Customer Portal.
  • Fixed password generation for Device Configuration Template.
  • Fixed Scheduled Event date picker to not allow picking dates today and before.
  • Fixed queue restart command.
  • Fixed Equipment Log table not sorting / filtering in Equipment Details.
  • Fixed several display errors with Calendar Sync on mobile.
  • Fixed emails and invoices sometimes not showing appropriate number count for Account ID.
  • Fixed Completed Jobs Report from only displaying partial completion data.
  • Fixed uncaught validation exception for generating receipts for customers.
  • Fixed orphaned credit card type when archiving customers.
  • Fixed Data Usage Report to properly show IP Addresses.
  • Fixed BMU Firmware Version from incorrectly warning that it is out of date.
  • Fixed custom variables for Contracts.
  • Fixed social security field being required if security code is required.

Miscellaneous

  • Added ability to override price when adding a One-Time Charge.
  • Added upload date to customer and network site files.
  • Removed deprecated filters from various search forms.
  • Removed suppressed equipment from showing on the Complete Network Map.
By |2017-09-05T16:40:21-05:002017 August 15th|Changelog|Comments Off on Release 17.08.15 [BETA]

Release 17.08.02 [BETA]

Bug Fixes

  • Fixed customer portal data usage to show correct overage charges.
  • Fixed select dropdown for network site job on mobile view.
  • Fixed old schedule overrides not being cleaned up properly.
  • Fixed adding / updating schedule override logs.
  • Fixed various misc. errors with calendar synchronization.
  • Fixed a fringe case of taxes rounding for half decimals.
  • Fixed Edit Job button color.
  • Fixed order number errors with Track Your Truck.
  • Fixed job notes not saving from customer overview if it is not assigned to a web user.
  • Fixed creation date not being added for inventory items, consumables, and products.

Miscellaneous

  • Added export buttons to multi day schedule.
  • Added the ability to check in and out of Jobs on Schedule Live View.
  • Added all phone numbers to delinquent customer report.
  • Added welcome activation email for all customers that are activated.
  • Added the ability to chose which displayed statuses and time range customer portal tickets will display.
  • Added confirmation email to customers when submitting payments through the customer portal.
  • Added ability to check if username exists when adding a new customer, and if it does, link to their account.
  • Added ability to rename uploaded files and attachments for Network Sites and Customer Files.
By |2017-08-02T15:23:33-05:002017 August 2nd|Changelog|Comments Off on Release 17.08.02 [BETA]

Release 17.07.25 [STABLE]

This stable release is the first stable release since 17.06.21 and contains the following beta releases:

Bug Fixes

  • Fixes Calendar Sync page not loading.
  • Fixed loading initial tool in tool tab on Equipment Details page.
  • Fixed issue trying to load vehicle tracking even if Track Your Truck was disabled.
  • Fixed dropdowns appearing above contract while viewing Completion Template contracts.
  • Fixed Completion Template contract’s height preventing contract from closing.
  • Fixed customer ticket always being set to urgent from customer overview.
  • Fixed Schedule Live View’s Stand By job order to sort by job creation date.
  • Fixes ticket status not updating when reassigning ticket to yourself.
  • Fixed issue saving job notes while job was in the workbench.
  • Fixed an error when generating invoices.
  • Fixed Custom Customer Alerts replacing title with alert color when submitting invalid inputs.

Miscellaneous

  • Added more verbose logging into the customer event logs while scheduling jobs.
  • Allowed searching by item attributes for inventory quick assign.
  • Reduced size of ticket relation padding (to increase visibility).
By |2017-07-25T12:00:52-05:002017 July 25th|Changelog, News|Comments Off on Release 17.07.25 [STABLE]

Release 17.07.17 [BETA]

Bug Fixes

  • Fixed issue where editing equipment would sometimes delete associated equipment.
  • Fixed issue where deleting transactions would sometimes disassociate with the customer.
  • Fixed issue where tech groups could not see full permission group access levels.
  • Fixed issue that would cause inactive web users to show as selectable when assigning current inventory.
  • Fixed issue where calculated payment amounts would show incorrect decimal value.
  • Fixed issue where payment amounts would display a negative value if customer balance was not positive.
  • Fixed issue on Income by Address Range report that would allow the report to run without a selected address range.
  • Fixed unnecessary file being created during inventory stock level checks.
  • Fixed inventory status report to properly show assignee.
  • Fixed overpay popup to display based on amount due instead of balance.
  • Fixed associated link that was hard to read when ticket was active.
  • Fixed archived customers showing up when trying to enter payment for a specific Customer ID.
  • Fixed issue that would limit some equipment from being pushed to Procera.
  • Fixed job notes not formatting line breaks correctly.
  • Fixed an invalid character causing search to throw an error.

Miscellaneous

  • Added Customer ID to the Income by Address Range report.
  • Added export button to Equipment Logs and Network Site Logs.
  • Added validation when editing an account.
  • Added new checkbox to remove Customer Portal Access from customers.
  • Added alert message if disk usage is above 80%.
  • Added page size selector to ticket dashboard.
  • Added billing configuration option for overpaying alert.
  • Modified prior 12 month graph labels to better reflect 12 month historical usage.
By |2017-07-18T12:52:08-05:002017 July 17th|Changelog|1 Comment

Release 17.07.05 [BETA]

Bug Fixes

  • Fixed not being able to remove a guarantor from an account.
  • Fixed ssl protocols to reference correct versions.
  • Fixed validation for adding / editing credit cards.
  • Fixed incorrect error on equipment if status check is none.
  • Fixed additional case where tickets had a [None] associated email.
  • Fixed map not loading when adding customer from Elevation Profile widget.
  • Fixed accounts with no active services from showing an incorrect variable in the notification bar.
  • Fixed a display issue with Custom Customer Alerts that would not show updated alert status when activated.
  • Fixed cases where content in popup box would appear off-screen. It will now scroll dynamically for all content.
  • Fixed not being able to delete contracts.
  • Fixed System Event Logs not saving when deleting contracts.
  • Fixed Allowed Invoice Type preference to be implemented properly on the Add Customer Wizard.
  • Fixed Customer Event Log line breaks being displayed as \n.

Miscellaneous

  • Moved Tax Zone Required option from Billing Configuration to Add Customer Wizard Configuration.
  • Added Billing Configuration option to disable / enable billing notes (disabled by default).
  • Added View Contract button for mobile.
  • Added close button to first Inventory tour box.
By |2017-07-05T15:29:34-05:002017 July 5th|Changelog|Comments Off on Release 17.07.05 [BETA]

Release 17.06.27 [BETA]

Bug Fixes

  • Fixed multiple event logs being created for one-time charges.
  • Fixed workbench jobs creating empty event logs.
  • Fixed no monthly active service alert to properly trigger.
  • Fixed issue where associated email wouldn’t load for updated contacts.

Miscellaneous

  • Added custom fields to the customer overview tab.
  • Added urgency box to the create ticket form on the Customer Overview.
By |2017-06-27T16:40:05-05:002017 June 27th|Changelog|Comments Off on Release 17.06.27 [BETA]

Release 17.06.26 [BETA]

System Changes

  • Changed SSL Ciphers and Protocols for PCI Scans.

New Features

  • Transfer a customer balance to a guarantor. You can now transfer a customer’s balance to the guarantor account you are assigning them to.

Bug Fixes

  • Fixed validation to display on KML Export Page.
  • Fixed html entities being saved for Network Sites in KML export.
  • Fixed description on services tooltip.
  • Fixed case where custom reports would overwrite each other.
  • Fixed ability to remotely send backups to Dropbox.
  • Fixed error when trying to recreate equipment.
  • Fixed device type protocol not properly loading for network links.

Miscellaneous

  • Added export “All” to customer statuses in KML export.
  • Added a select all checkbox to select all tickets on the ticketing page.
  • Added the ability to set From Address and From Name on backups.
  • Added option to allow / disallow customers from editing their payment information through the customer portal.
  • Added option to customer portal to prevent customers from deleting their last payment method.
  • Added option to use individual address pieces in email variables.
  • Added option to show customer’s phone number on invoices.
  • Added billing notes to the customer overview page.
By |2017-06-26T16:35:58-05:002017 June 26th|Changelog|Comments Off on Release 17.06.26 [BETA]

Release 17.06.21 [STABLE]

Bug Fixes

  • Fixed issue with maps trying to generate before being loaded.
  • Fixed track your truck icon in Schedule Live View.
  • Fixed zoom and navigation on complete maps.
  • Fixed customer house showing on Complete Map and Elevation Profile Widget.
  • Fixed Elevation Profile line position marker.
  • Fixed various maps’ navigation overlay issues.
  • Fixed case where addresses would sometimes not geocode and throw an error in Schedule Live View.

Miscellaneous

  • Adds auto-formatting of MAC address on the equipment edit page.
  • Updates Scheduled Events trigger time to be more accurate.
By |2017-06-26T13:58:54-05:002017 June 21st|Changelog|Comments Off on Release 17.06.21 [STABLE]

Release 17.06.20 [STABLE]

System Changes

  • Updated Map API. You will notice very significant performance increases in complete maps, schedule live view maps, and map interactions.

Bug Fixes

  • Fixed formatting issue with Market Broadband export.
  • Fixed case where an incorrect email would sometimes show in tickets.

Miscellaneous

  • Added timestamp to service price overrides.
By |2017-06-26T13:59:02-05:002017 June 19th|Changelog|Comments Off on Release 17.06.20 [STABLE]
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