Changelog

18.05.10 Release [Beta]

System Changes

  • Saisei automatically groups speedtest applications in the speedtest group.
  • VoIP service quantities can no longer be changed.
  • Improved formatting of pasted text in Tickets.

Bug Fixes

  • Fixed not being able to delete Radius accounts.
  • Remittence section on Invoices now show correct Multibrand address.
  • Hyperlinks now save correctly in system emails.
  • Fixed an issue where active time display was incorrect for users logged in for more than a day.
  • Fixed an issue where double-sided printing would not work.
  • VoIP services removed from a Customer Account will no longer cause their billing to fail.
  • VoIP CDR ratings will now calculate correctly even if the service is removed from a Customer Account.
  • Increased the threashold for the amount of Call Records that can be loaded into the Customer Overview.
  • VoIP will no longer bill for the wrong date when running manual billing for an individual customer.
  • Default International Rate for VoIP will now display correctly.
  • Fixed buttons not displaying properly when attempting to import international call rates from a CSV.
  • Prevented a case where you could initiate the bank import process twice.
  • Fixed reverted speeds on the Customer Overview services tab.

Miscellaneous

  • Added delinquent plan to Saisei.
  • Added CustomerID to status change webhooks.
  • Added dmz to CN Pilot devices for Option 66.
By |2018-05-11T11:04:22-05:002018 May 11th|Changelog|Comments Off on 18.05.10 Release [Beta]

18.05.03 Release [Beta]

Bug Fixes

  • Fixed state selection when using different countries in Multibranding.
  • Customer Portal custom css should now save correctly.
  • Users who fail to log in repeatedly will now be denied access.
  • Fixed a decimal rounding issue in the Transaction Log.
  • Call Logs now retain new line breaks when escalating to a ticket.

Miscellaneous

  • Added redirect to a 404 page if none is found.
  • Added subject and notes to the customer overview mini call logs.
  • Added Saisei minute-by-minute graphs.
  • Added flow-data tab for Saisei equipment.
  • Added vastly improved logging for Baicells integrations.
By |2018-05-03T14:42:22-05:002018 May 3rd|Changelog|Comments Off on 18.05.03 Release [Beta]

18.04.25 Release [Beta]

Bug Fixes

  • Billing address no longer fail to geolocate on the Account Edit page.
  • Fixed a case where customer service quantities would fail to update.
  • Automatic emails no longer list an incorrect status change.
  • Removing all Service Custom Fields no longer throws an error.
  • Fixed issue causing some backup settings not to save.
  • Updated Feedback Form button to reset properly.
  • BMU logs no longer cause the BMU Configuration Page to crash.
  • Fixed an issue causing some tickets to not appear on the Parent Ticket selector.
  • Fixed tax-zone requirement for non-customer accounts.
  • MikroTik no longer submits probes twice to Slave BMUs.
  • TowerCoverage no longer creates addresses with empty Countries.
  • Changing your WebUser username while logged in no longer breaks permissions.
  • Fixed Customer Custom Alerts from displaying duplicates on the Custom Alert overview.
  • Fixed saving the default responsible user in Customer Portal settings.
  • Saving device types no longer remove autoprovision options from device configuration settings.
  • Customer sales person now saves correctly when none is set.
  • Several fixes for Saisei equipment loading and device mirroring.

Miscellaneous

  • Added more information to the Add / Update Service Webhook.
  • Added MMS to Twilio.
  • Added default Add Customer Wizard option for Invoice Preference.
  • Added a “Return to Network Sites” button on the Individual Site Overview page.
  • Added date range to the Tickets Opened and Closed report.
  • Added ability to view all completed jobs without job template restriction.
  • Added customer group restrictions to “Monthly” service types.
  • Added ability to ping equipment through the MikroTik.
  • Added partial search in MAC Address field while adding equipment to a customer.
  • Added slave functionality to Saisei.
  • Updated Customer Portal font size accessibility.
  • User Profile on the Customer Portal now displays the username.
  • Linked the entire row on customer tickets in the Customer Portal.
  • Updated Navigation to load only once per page load.
  • System Event Log ACH batch link now redirects to the ACH landing page instead of automatically batching payments.
  • Removed extra advanced wireless tab from 2.4ghz equipment.
By |2018-04-30T12:29:31-05:002018 April 25th|Changelog|Comments Off on 18.04.25 Release [Beta]

Powercode 18.04.04 Release [Beta]

New Features

  • NEW Customer Portal. Our revamped Customer Portal comes with bugfixes and many new features, including:
    • Restyled new and sleek for a modern web. Fully responsive for easy customer access.
    • Ability to add Ticket Attachments through the Customer Portal Ticketing system.
    • Custom Styling – the ability to add Custom CSS styling to the customer portal.
    • Ability to fully modify contact information via the Customer Portal.
    • Guaranteed Account Usage Graphs added to the the portal.
    • Reorganized Customer Portal Configuration page. Easily enable or disable what you want your customers to see!
  • Service Areas – you can now specify which service areas you cover. Configure > System > Service Areas to now add which States / Countries you cover without having to see them all! Also allows support for international customers.
  • Saisei BMU Integration – you can now integrate your Saisei BMU with Powercode.

Bug Fixes

  • Added missing permissions to ticketing reports and the scheduling dashboard.
  • Fixed wrapping of mass notification in Edge.
  • Updated contact breadcrumb view to point to the Customer Account rather than the Primary Contact.
  • Fixed adding a service dropdown from wrapping outside of container.
  • Fixed styling of lists in modals.
  • Fixed call records showing up if the customer is guarantored.
  • Updated guarantor submission to work properly in Safari.
  • Fixed some Email variables not being replaced properly.
  • System totals widget now properly checks for permissions.
  • Fixed an issue where you couldn’t add more than 1 monthly service as a Scheduled Event.
  • Custom Reports now show Ticket blank spaces correctly.
  • Fixed an error being thrown when checking for SurgeMail email server status.
  • Customers with custom statuses now activate properly.
  • Scheduled Job reminder now checks the configuration correctly before being triggered.
  • Fixed customer tags group selection on Mass SMS from causing them to fail.
  • Changed quantity validation for one-time charges to properly validate numbers less than 1.
  • Fixed an issue where changing the system header would check for an unrelated permission.
  • Portal password resets will no longer fail to submit due to an incorrect security token.
  • Updated duplex color option to push correct value to MailXStream.
  • Fixed an issue where jobs with large amounts of completion fields would fail to complete.
  • Saving contacts on mobile no longer removes their customer portal access.

Miscellaneous

  • Added Auto Activation requires full payment config check to customer portal payments.
  • Added source code editor into Powercode.
  • Added job notes to completion data on the Customer Overview.
  • Added WebHook for Twilio replies.
  • Added port to associated equipment on the Network Site Overview.
  • Added ACH option to set the effective date for ACH Batch Exports.
  • Added ability to set the CustomerID of a New Account when adding through the API, given the ID is not already taken.
  • Added ability to delete a contact while editing a contact.
  • Added id, up speed, down speed to the services tab on the Customer Overview.
  • Added up speed, down speed to the services list.
  • Added the ability to perform actions on mirrored BMU address ranges.
  • Added device type to equipment tables on the Overview and Equipment tab.
  • Editing Delinquency Shut Off Days now records to the System Event Log.
  • Individual Network Site overview now matches equipment details.
  • Reverted Bank Name label to Name to avoid confusion.
  • Removed unused dhcp dns3 input field.
  • Send Email text editor bar no longer wraps.
  • Submit button made default action for all Powercode forms.
  • Updated various forms to ensure Submit/Save is default action.
  • Updated default days for multi-day schedule to be the next 8 calendar days.
By |2018-04-11T09:40:58-05:002018 April 4th|Changelog|Comments Off on Powercode 18.04.04 Release [Beta]

Powercode 18.03.01 Release [Stable]

Bug Fixes

  • Fixed an issue that could prevent saving prorated services.
  • Removed unused inserts on Customer Overview and fixed an index issue causing slowdown.
  • Fixed several issues with MikroTik failing to synchronize customer data.
  • Trending financial data will record correctly again.
  • Fixed a case where 0 grace days would not automatically trigger delinqunecy.
  • Fixed several issues with mirrored MikroTiks that were preventing bandwidth recording and causing issues with relay addreses.
  • Fixed a Procera v17 issue that sometimes caused a shaping rule to be applied to every customer.
  • Manual CDR imports no longer have an unknown delimiter.
  • Fixed emails attempting to send with missing information.

Miscellaneous

  • Call Log Other Contact verbage changed to “Add New Contact”.
  • Added validation to call logs to prevent empty logs or contacts from being created.
  • Sending emails to a customer now redirects you back to the customer overview after being sent.
  • Enabled Total Limit on MikroTik.
By |2018-03-01T16:20:53-06:002018 March 1st|Changelog|Comments Off on Powercode 18.03.01 Release [Stable]

Powercode 18.02.16 Release [Stable]

This stable release is the first stable release since 18.01.11. Some of the highlights include:

  • 4 New Webhooks.
  • New SMS Schedule Job Reminder Notifications.
  • Customer-specific System and Template Emails were added so you can now send System Emails to an individual customer, as well as select templates from which to draft individual customer emails.
  • MailXStream Double-Sided Printing and customizable margin sizes have been added.
  • You can now create Custom Alerts on a per-customer basis.
  • Created Customer Tags to help identify and tag customers!
  • Added a range of options to better control who, what, and where customers can make payments.
  • New Ticket feature to allow you to set up ticket parent / child relationships.
  • Ticket Email History option has been added, which allows you to append the ticket history to emails.
  • Lots of love has been added to MikroTik.
  • Various bugfixes and enhancements to make the Powercode experience better!

Be sure to check out everything that’s been added! In addition to these couple changes:

Bugfixes

  • Fixed display issue causing overlap when printing tickets.
  • Removed legacy icons that were floating on-screen for elevation profile maps.
  • Fixed an issue where customers failed to complete the archive process.

Miscellaneous

  • Added difference between line of sight and elevation in the Elevation Profile.
  • Changed default MikroTik queue to Red.
By |2018-02-16T13:36:38-06:002018 February 16th|Changelog|Comments Off on Powercode 18.02.16 Release [Stable]

Powercode 18.02.12 Release [Beta]

Bug Fixes

  • Fixed an issue preventing bandwidth usage emails from going out.
  • Equipment custom fields now load their selected value by default on edit.
  • Inventory CSV exports will no longer try to open as .sylk files.
  • Fixed an issue causing 999 to display as a customer’s grace period.
  • Fixed an issue causing the Customer Overview to stall on load.

Miscellaneous

  • Added ticket priority default value to Ticket Settings.
  • Added Fax as a phone type.
  • Added the option to set a custom delimiter for Bank Imports, Cdr Imports.
  • Renamed Tax Header on invoices to Taxes Surcharges and Fees.

MikroTik Specific Changes:

  • Can set queue types for upload, download and total – available in “Edit BMU Details”.
  • Queues are now customer based, with all customer equipment in one queue element.
  • Default queue type has been changed from “default-small” to “default”.
  • MikroTik interface has been changed from an text input to a drop-down specific to each MikroTik.
  • Interface is no longer required for non-DHCP address ranges and has been moved back in to DHCP options.
  • MikroTik Interface will no longer appear unless address range is on or mirrored to a MikroTik.
  • If an interface is required but not found, elements that require that interface will be skipped over instead of halting synchronize.
  • Information is no longer pushed to the MikroTik if nothing has changed.
By |2018-02-15T13:11:52-06:002018 February 12th|Changelog|1 Comment

Powercode 18.01.30 Release [Beta]

Bug Fixes

  • Fixed an issue preventing baicells equipment from being added on Mobile View.
  • MAC address fields no longer show when working with Baicells equipment.
  • Call Log quick add Contact now requires both First and Last Name.
  • Salesperson now defaults to ‘None’ if not selected.
  • Fixed a case where MikroTik would cause double-gathering of bandwidth.
  • Fixed white text being pasted into WYSIWYG editor.
  • Updated Back Up Status Web Hook To Show Correct Color On Slack.

Miscellaneous

  • Added the ability to test a AWS connection.
  • Added Web Hook For Customer Account Status Change.
  • Added Web Hook For Job Check In.
  • Added Web Hook For Job Check Out.
  • Added Web Hook For Job Completion.
By |2018-02-05T12:12:01-06:002018 January 30th|Changelog|Comments Off on Powercode 18.01.30 Release [Beta]
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