Yearly Archives: 2018

Powercode 18.01.25 Release [Beta]

New Features

  • Ticket Email History – you can now enable showing ticket history that is attached to the bottom of ticket emails.

Bug Fixes

  • Parent ticket no longer tries to associate if none is set.
  • Schedule live view zooms to company address again if no jobs are scheduled.
  • Fixed invalid check for empty latitude and longitudes on customer home addresses.

Miscellaneous

  • Added CustomerID to the Customers with Outstanding Balance report.
  • Company association no longer shows on the Add Customer Wizard if there is only 1 brand in Powercode.
  • Customer-specific alerts now activate automatically on creation.
  • Doubled schedule override history retention time.
  • Ported over the Customer Overview file upload dropzone to Network Sites.
By |2018-01-26T09:38:56-06:002018 January 26th|Changelog|Comments Off on Powercode 18.01.25 Release [Beta]
Read More

Powercode 18.01.23 Release [Beta]

Bug Fixes

  • Customer custom select options now properly display their value.
  • Closed customer tickets in Ticket Relation History now shows its appropriate color.
  • Fixed equipment throwing an invalid error on deletion.
  • Tickets no longer take a long time to load.
  • Added validation to fix an issue where undeliverable emails could spam ticket creations.
By |2018-01-23T14:56:11-06:002018 January 23rd|Changelog|Comments Off on Powercode 18.01.23 Release [Beta]
Read More

Powercode 18.01.18 Release [Beta]

New Features

  • Ticket Grouping – you can now set tickets to have parent tickets, child tickets, and allows children to see their sibling tickets.

Bug Fixes

  • Invoice remittance section text no longer overlaps.
  • Fixed MikroTik bandwidth gathering failing to start from false trigger.
  • Adding customer equipment no longer duplicates equipment names after a previous piece of equipment had been deleted.
  • Credit Cards no longer indefinitely add 3 years to the expiration date when failing to add.
  • Fixed jobs with invalid coordinates from causing schedule live view popover to stay on screen.
  • Financial Dashboard totals now format to include commas, prevent running out of container.
  • Links in Ticket Canned Replies link correctly again.
  • Fixed editing a one-time service from logging the change incorrectly as a monthly service.
  • Customers with service report now loads status correctly and no longer shows duplicate results.
  • Guarantor search results are no longer white when using dark theme.
By |2018-01-18T15:47:04-06:002018 January 18th|Changelog|Comments Off on Powercode 18.01.18 Release [Beta]
Read More

Powercode 18.01.12 Release [Beta]

New Features

  • Customer-specific System and Template Emails – you can now send System Emails to an individual customer, as well as select templates from which to draft individual customer emails.
  • MailXStream Double-Sided Printing – added the option to configure your invoice format for duplex printing.
  • Customer-specific alerts. You can now create alerts on a customer by customer basis through the Custom tab in the Customer Account.
  • Customer tags – you can now add tags to a Customer by editing their account.
  • New Twilio SMS scheduled job reminder notifications.

Bug Fixes

  • MikroTik will not longer try to queue unnecessary updates.

Miscellaneous

  • Added the option to configure left margins on invoices (1/2″ or 3/4″).
  • Added account-specific setting to prevent customers from changing payments from automatic to manual.
  • Added equipment logs for some failed o66 configuration pushes.
  • Added support for dynamic pools to MikroTik.
  • Added in remaining MikroTik logging.
  • Added remote subnets to MikroTik.
  • Enabling or disabling Credit Card Payments on a Customer Account disables ability to Add Credit Card and Make Credit Card Payments.
  • Enabling or disabling Bank Account Payments on a Customer Account disables ability to Add Bank Accounts and Make Bank Payments.
By |2018-01-11T16:58:15-06:002018 January 11th|Changelog|Comments Off on Powercode 18.01.12 Release [Beta]
Read More

Powercode 18.01.11 Release [Stable]

Bug Fixes

  • Inventory item edit now properly shows Serial input after performing a multi-edit.
  • IP Address ranges are visible again in Send Mass Notification.
  • Fixed several one-time price override issues in Firefox.
  • Jobs & Service Calls now link to the appropriate schedule live view date.
  • Tickets with shared tags no longer fail to merge.
  • Editing a Job in Schedule Live View now checks for the correct permission.
  • Fixed AWS backup settings from validating improperly from old SCP input fields.
  • Fixed several ach bank types from not saving properly.
  • Work order phone numbers will now display again.
  • Fixed MikroTik error with relays when updating address ranges.
  • Fixed MikroTik bandwidth gathering from not running.
  • Transferring a balance to a guarantor account debits / credits accounts correctly again.
  • Fixed issue where Baicells Monthly Internet service types would not always update.

Miscellaneous

  • Added price override to one-time credits.
By |2018-01-11T13:27:33-06:002018 January 11th|Changelog|Comments Off on Powercode 18.01.11 Release [Stable]
Read More

Powercode 18.01.05 Release [Stable]

Bug Fixes

  • Fixed Powercode from stalling and failing to push some update items to Procera.
  • Fixed bandwidth loop with MikroTiks in down status.
  • Fixed a PCI issue with Propay and conversion amounts for scheduled payments.

Miscellaneous

  • Reverted customer notes click-to-edit from showing HTML code – it will now display properly on the overview.
  • Removed Baicells LTE Internet as a service type. Baicells services are now identified with “Is Baicells Service” checkbox. This eliminates issues with customer services, service-based functions and reporting. Any previous Baicells LTE Internet services are now labelled as Monthly Internet services.
By |2018-01-05T12:40:10-06:002018 January 5th|Changelog|Comments Off on Powercode 18.01.05 Release [Stable]
Read More

Powercode 18.01.02 Release [Stable]

This stable release is the first stable release since 17.11.21. Some of the highlights include:

  • 2 New Supported Option 66 Devices for Remote Provisioning.
  • Procera v17 Support was added, allowing you to synchronize with and run Procera devices up to v17.2.x!
  • Invoicing Configurations added! You can now more deeply customize your invoices with options for showing amounts on the same line, font sizes for headers and optional detail page header displays. In addition, we added the option for the Print Invoices report to format invoices for double-sided printing. More customization to come!
  • Added the ability to send out mass emails to Children of Equipment – allowing you to send out emails to specific customers under a specified parent.
  • New Powercode Feedback form! Convenient way to submit bug reports, feature requests, or general comments directly to Powercode.
  • Made a bunch of fixes and enhancements!

Be sure to check out everything that’s been added!

By |2018-01-02T15:45:26-06:002018 January 2nd|Changelog|Comments Off on Powercode 18.01.02 Release [Stable]
Read More

Powercode

300 Industrial Drive
Random Lake, WI 53075
Phone: (920) 351-1010
Email: sales@powercode.com

Our Master License Agreement
Go to Top