Changelog – Page 3

Powercode Release 21.09.07 [STABLE]

Ticketing

Resolved an issue where email tickets would parse incorrectly.
Resolved an issue with .wav files not attaching correctly. #2331

API

Resolved an issue when adding a customer via the API the country field would save incorrectly which caused the states field on the contact page to render incorrectly.
Update the create customer call to allow the company to be set via the ‘company’ field.

Saisei

Resolved issues that prevented the Saisei minute by minute, application rate history, and total rate history graphs from loading on certain customers.
Resolved an issue where the whitelist was not synching.
Updated whitelist sync to add whitelisted subnets by the subnet rather than individual IPs.

Work Orders

Resolved an issue with work phone numbers not displaying on work orders.

Reports

Resolved an issue with the aged receivable report pulling the wrong dates.
Resolved an issue with the inventory status report not properly displaying.
Resolved an issue with the width of certain reports. #1523
Resolved an issue with the print invoice report PDF generating and being left on disk. #2539
Add the customer ID to the tax report.

Inventory

Resolved an issue where a large number of custom fields would cause the form to overflow out of view when editing the inventory item.

Billing

Resolved issues with ACH processing during automatic billing. #2534 & #2529
Updated the payment excess to be calculated based on the account balance rather than the balance due.
Resolved a permission issue with a cron job that was set to clear out any stuck entries in the processing queue.
Updated the cron job to clear old payment queue entries to run at 01:15 AM from 11:45 PM.
Resolved an issue with importing bank payments.

Customer Portal

Resolved an issue with the date picker not displaying on the customer portal for the application usage.

Schedule Live View

Resolved an issue that prevented drive time from properly calculating.

System

Resolved an issue that prevented drive time from properly calculating.

Customer

Added fields to allow the customer account first and last name to be edited. #2515
Resolved an issue with the guarantor status applying to all the guarantee accounts. #2508
Resolved an issue where editing the contact password would log the encrypted password in the event log. #2384
Added more descriptive error messages when an error occurs saving the customer account. #2549

Twilio

Errors with number formatting, etc. will be displayed on the Twilio Dashboard page /reports/twilioDashboard. #2358

PCI Compliance

Updated jQuery package to resolve compliance issues.

Add Customer

Resolved an issue where customers couldn’t be created without a physical address when the setting was configured to be not required. #2541

Network Site

Resolved an issue where jobs would duplicate in standby. #2526
Resolved an issue where the equipment status would appear incorrectly in the associated equipment table. #2545

Services

Resolved an issue that prevented saving on Macs. #2366

Completed Jobs

Resolved an issue where the job template drop-down was getting cut off.

Payment Methods

Added a feature to allow users to remove old payment methods when from the add payment method form.
Resolved an issue that prevented Visa electron cards from displaying after being added.
Added support for Diners Club, JCB, and UnionPay.

By Hayden Schuch|2021-09-08T08:59:19-05:002021 September 7th|Changelog|Comments Off

Powercode Release 21.07.01 [STABLE]

Billing

Resolved an issue that caused payments to be skipped over during payment queue processing when certain billing configurations were applied.

Phone Numbers

Resolved an issue that prevented phone numbers from being deleted.

Job List

Resolved an issue where the jobs were not listed in order of start time.

Saisei

Resolved an issue minute by minute graph would not load or timeout.

Security Questions

Added the functionality to add/edit security questions on an account.

Customer Portal

Resolved an issue that prevented users from updating their email.

By Hayden Schuch|2021-07-01T15:02:50-05:002021 July 1st|Changelog|Comments Off

Powercode Release 21.06.28 [STABLE]

Daily Billing

Resolved an issue where a function was missing a closing brace causing failure.
Resolved an issue where card payments wouldn’t process if the credit card retry count wasn’t greater than zero.
Resolved an issue where cards set to processed on the bill due day were not being processed.

IPPay

Resolved an issue where credit card payments were failing due to spaces in the number.

Saisei

Resolved an issue that prevented the Saisei graphs from appearing in the customer portal.

Installer Mobile View

Resolved an issue where the default status check wasn’t being set after selecting the device type in the installer mobile view.

Edit Equipment

Resolved an issue when editing equipment the device type defaults would overwrite selected options.

Job Templates

Resolved an issue where not checking the box to show status toggle would result in failure.

By Hayden Schuch|2021-06-28T15:11:20-05:002021 June 28th|Changelog|Comments Off

Powercode Release 21.05.18 [STABLE]

Billing

Prevent automatic billing and resubmit payment queue button from retrying bank account payments.

By Hayden Schuch|2021-05-18T13:53:34-05:002021 May 18th|Changelog|Comments Off

Powercode Release 21.05.17 [STABLE]

Initial Invoice

Resolved an issue where the initial invoice would not be generated until clicking on the link to view the document.

Add Payment Method

Resolved an issue where if a user didn’t have permission to add/edit a credit card and bank account the page would display as permission denied rather than show only the allowed option.

Edit Mikrotik BMU

Resolved an issue when editing a Mikrotik BMU the switch for DHCP would be improperly enabled.

By Hayden Schuch|2021-05-17T13:05:03-05:002021 May 17th|Changelog|Comments Off

Powercode Release 21.05.11 [BETA]

Make Payment

Resolved an issue when selecting the current balance or amount due when the amount $1000 or greater.

Daily Billing

Removed legacy payment logging which resulted in a customer being credited for twice the payment made.

Bulk Payment Entry

Resolved an issue where the description was not being saved with the payment entry.

Invoice Logo

Resolved an issue that was causing the company logo to be overwritten by the Powercode logo on upgrade.

By Hayden Schuch|2021-05-12T11:23:17-05:002021 May 12th|Changelog|Comments Off

Powercode Release 21.05.10 [BETA]

AWS Backup

AWS now implements multipart upload to handle large file uploads.
Resolved an issue with files uploading to the incorrect directories.

Email Tickets

Resolved an issue where certain mail providers were replacing HTML tags with unexpected tags.

Payment Queue

Resolved an issue where failed payments were being retried after a successful payment cleared the customer balance.
Added a button to process payment queue that will attempt to process all ‘Entered’, and ‘Failed’ payments in the queue respecting billing settings. (Ex: Minimum Credit Card Amount)

By Hayden Schuch|2021-05-11T14:42:52-05:002021 May 10th|Changelog|Comments Off

Powercode Release 21.04.27 [BETA]

Change Customer Status

Reverted functionality of popup to allow for changing a status but not disconnecting the customer’s service which generates a final bill.

Schedule Live View

Resolve an issue where placing a job before another job would result in a prompt to email the customers about the job change when their job hasn’t been changed.

Ticketing

Resolve an issue when a job being viewed was updated by another user the notification to reload the ticket wasn’t appearing.
Resolved an issue where after setting the follow-up date the date would load as only 20 in the actions menu.

Customer Files

Resolve an issue where the files were in a stacked view until clicked.

API

Resolved issues with changing the customer portal password via email and username.
Resolved an issue when adding a customer via the API the customer country was not being properly set which would prevent the edit contact page from submitting.

Call Log

Resolve an issue where the send call log to the customer was not sending an email.

Invoices

Resolve an issue where $0.00 debits were not showing on invoices.

Customer Search

Resolve an issue where the archived customers would show when searching by the last name.

Account Class Report

Resolve an issue that resulted in an error when clicking on a link for the amount.

By Hayden Schuch|2021-04-29T12:33:13-05:002021 April 29th|Changelog|Comments Off

Powercode Release 21.04.14 [BETA]

Multi Brand

Resolved an issue with uploading logos.

Services

Resolved an issue where the page was not found when clicking the link to change who the service is paid for from the customer overview services tab.

Customer Search

Resolved an issue where the search for a contact on a customer would not be found if both the first and last name were included.

By Hayden Schuch|2021-04-22T16:29:54-05:002021 April 14th|Changelog|Comments Off

Powercode Release 21.04.08 [Beta]

Webhooks

Updated deprecated functions to resolve issues with Pheanstalk.

Page Routing

Resolved an issue where pages would attempt to incorrectly route to legacy pages.

Ticketing

Resolved issues with changing the associated contact on a ticket.

Schedule Live View

Resolved an issue where 15-minute jobs were not draggable.

Complete Map

Resolved issues with drawing shapes and exporting the customer data within the shape drawn.

Invoices

Resolved issue where invoices with a zero dollar balance were being sent when the option was turned off.

Account

Resolved an issue where the automatically geocode option wasn’t copied over visually on click.

Contact

Resolved issue error Baicells when saving the contact.

By Hayden Schuch|2021-04-08T15:56:10-05:002021 April 8th|Changelog|Comments Off