Changelog – Page 2

Powercode Release 22.01.11 [BETA]

Search

Improved customer search when searching by the customer’s last name first. #2521

Elevation Profile

Resolved an issue where the line of sight line would calculate based on meters instead of the unit used for the input. #2542

Reports

Added column search to the closed ticket report. #2445
Resolved an issue with the installer time sheets scrolling out of view. #2495
Limited the email event log to the last 1000 entries.

Customer Portal

Resolved an issue where settings were being set to a default value of on. #2527
Resolved an issue where the customer portal toggle would be incorrectly set requiring fields to be set for login. #2395
Added an option when changing the “Allow ACH/ECheck Addition” to set the option for all customers rather than just going forward.
Resolved an issue with the customer portal color setting. #2624

VoIP

Added amount in cents to the customer portal call records.
Added additional call rate classifications (Special, Mobile, National).
Resolved issues with DID imports.
Resolved issues with adding call records via the API
Resolved issues with the unlimited toggles not saving properly. #2498
Resolved an issue where VoIP call record charges were being calculated when manually set. Call records with a charge greater than zero will not be updated.
Resolved issues with the 477 report.

Ticketing

Resolved an issue that prevented removing the parent ticket from the child ticket. #2593

Contracts

Resolved an issue when deleting a contract that has existing contracts signed. #2528

Customer Overview

Resolved an issue where the monthly total for services would be $NaN.
Resolved an issue where the customer group was not displaying. #2201
Resolved an issue where the delinquency date would display inaccurately. #2491
Add view all tickets to the tickets section on the customer overview. #2633

Billing

Resolved an issue where some customers weren’t having an invoice preference set. #2599
Resolved an issue where guarantee/guarantor accounts were using the incorrect tax setting. #1286
Resolved an issue where the custom reactivation fee setting wasn’t properly being set. #2594
Resolved an issue where credit cards would expire at the beginning of their expiration month rather than the first of the next month. #1613
Resolved an issue where ACH charges on the bill due day were double crediting the account.
Resolved issues with autopay running immediately after billing or not at all. #2596
Resolved issues with some customers’ payments not being charged after being placed in the payment queue. #2554
- When a manual payment is made any existing not successfully processed payments in the queue will be canceled.
Changed the credit card retry count label to be an attempt count to more accurately reflect its impact as well as prevent zero from being an option.

Services

Changed the monthly megabytes field to automatically set to 99999999 when no value is given. #1450
Resolved an issue that prevented services from being added in the add customer wizard. #2368

Twilio

Added a field to set an SMS signature to be added to each message. #2611

Equipment

Resolved an issue with auto-assigning an IP when changing address ranges. #2587

System

Resolved an issue with the system event log where it would sometimes not log the web user that created the log event. #2166
Resolved an issue with setting a web user inactive without an email address. #2339
Resolved an issue with the equipment log not truncating and added an option for seven days.

IPPay

Update to add a process to handle IPPay’s fraud detections system and check if the transaction has been resolved each night when billing runs.

By Hayden Schuch|2022-01-11T11:43:18-06:002022 January 11th|Changelog|Comments Off

Powercode Release 21.10.27 [STABLE]

Billing

Changed the process to clear old payment queue entries to remove them after 28 days from 30.
- Resolves issues with customers being charged both the old and new payment entry when there is a balance due on the account.

API

Resolved an issue with adding a phone record via the API.
Added an endpoint to get the customer and service ID by DID.

FCC 477

Resolved an issue that caused the monthly backups to be empty.

By Hayden Schuch|2022-01-11T10:47:21-06:002021 October 27th|Changelog|Comments Off

Powercode Release 21.09.28 [STABLE]

Billing

When automatic payment methods are set to manual, payment queue entries are marked as canceled. #2501
Resolved an issue that caused billing to halt during certain billing configurations.
Resolved issues where payment methods would result in incorrect status with certain billing configurations.
Resolved an issue where billing would run out of memory during large billing runs.

Ticketing

Resolved an issue with ticket logs displaying off the screen when lengthy. #2565

Customer Overview

Resolved a rounding issue where the services total cost. #2552

Parent Child

Resolved an issue with deleted equipment attempting to calculate the parent-child relationship. #2567

FCC 477

Resolved an issue with the CIR toggle not functioning properly. #2568

Reports

Resolved an issue where tax zones with names greater than 32 characters get truncated resulting in duplicate tax zone names when generating the spreadsheets for the tax zones report. #2559
Resolved issues with the account sub-class report. #2572

API

Resolved an issue with setting the guarantor account on a customer via the API. #2449
Resolved an issue with setting the company on a customer via the API. #2448

cnMaestro

Updated API calls to V2.

Send Mass Notifcation

Resolved an issue where the send mass notification email option was not populating certain lists #2474

By Hayden Schuch|2021-09-28T16:52:46-05:002021 September 28th|Changelog|Comments Off

Powercode Release 21.09.20 [STABLE]

ACH

Resolved an issue where if ACH was enabled cards that were set to charge on bill due day were charged correctly but the status in the payment queue was incorrect.

Email

Resolved an issue with the date handler.
Resolved an issue with the black list not working properly.

By Hayden Schuch|2021-09-21T09:51:44-05:002021 September 21st|Changelog|Comments Off

Powercode Release 21.09.15 [STABLE]

ACH

Resolved an issue that prevented downloading the ACH batch file.

Support Email

Resolved an issue with the system pulling read emails into ticketing causing duplicates.

RADIUS

Resolved issues with not updating the RADIUS server correctly.

Twilio

Added a field to put a custom message that will appear in the customer portal above the receive text messages option.

By Hayden Schuch|2021-09-16T16:10:42-05:002021 September 16th|Changelog|Comments Off

Powercode Release 21.09.07 [STABLE]

Ticketing

Resolved an issue where email tickets would parse incorrectly.
Resolved an issue with .wav files not attaching correctly. #2331

API

Resolved an issue when adding a customer via the API the country field would save incorrectly which caused the states field on the contact page to render incorrectly.
Update the create customer call to allow the company to be set via the ‘company’ field.

Saisei

Resolved issues that prevented the Saisei minute by minute, application rate history, and total rate history graphs from loading on certain customers.
Resolved an issue where the whitelist was not synching.
Updated whitelist sync to add whitelisted subnets by the subnet rather than individual IPs.

Work Orders

Resolved an issue with work phone numbers not displaying on work orders.

Reports

Resolved an issue with the aged receivable report pulling the wrong dates.
Resolved an issue with the inventory status report not properly displaying.
Resolved an issue with the width of certain reports. #1523
Resolved an issue with the print invoice report PDF generating and being left on disk. #2539
Add the customer ID to the tax report.

Inventory

Resolved an issue where a large number of custom fields would cause the form to overflow out of view when editing the inventory item.

Billing

Resolved issues with ACH processing during automatic billing. #2534 & #2529
Updated the payment excess to be calculated based on the account balance rather than the balance due.
Resolved a permission issue with a cron job that was set to clear out any stuck entries in the processing queue.
Updated the cron job to clear old payment queue entries to run at 01:15 AM from 11:45 PM.
Resolved an issue with importing bank payments.

Customer Portal

Resolved an issue with the date picker not displaying on the customer portal for the application usage.

Schedule Live View

Resolved an issue that prevented drive time from properly calculating.

System

Resolved an issue that prevented drive time from properly calculating.

Customer

Added fields to allow the customer account first and last name to be edited. #2515
Resolved an issue with the guarantor status applying to all the guarantee accounts. #2508
Resolved an issue where editing the contact password would log the encrypted password in the event log. #2384
Added more descriptive error messages when an error occurs saving the customer account. #2549

Twilio

Errors with number formatting, etc. will be displayed on the Twilio Dashboard page /reports/twilioDashboard. #2358

PCI Compliance

Updated jQuery package to resolve compliance issues.

Add Customer

Resolved an issue where customers couldn’t be created without a physical address when the setting was configured to be not required. #2541

Network Site

Resolved an issue where jobs would duplicate in standby. #2526
Resolved an issue where the equipment status would appear incorrectly in the associated equipment table. #2545

Services

Resolved an issue that prevented saving on Macs. #2366

Completed Jobs

Resolved an issue where the job template drop-down was getting cut off.

Payment Methods

Added a feature to allow users to remove old payment methods when from the add payment method form.
Resolved an issue that prevented Visa electron cards from displaying after being added.
Added support for Diners Club, JCB, and UnionPay.

By Hayden Schuch|2021-09-08T08:59:19-05:002021 September 7th|Changelog|Comments Off

Powercode Release 21.07.01 [STABLE]

Billing

Resolved an issue that caused payments to be skipped over during payment queue processing when certain billing configurations were applied.

Phone Numbers

Resolved an issue that prevented phone numbers from being deleted.

Job List

Resolved an issue where the jobs were not listed in order of start time.

Saisei

Resolved an issue minute by minute graph would not load or timeout.

Security Questions

Added the functionality to add/edit security questions on an account.

Customer Portal

Resolved an issue that prevented users from updating their email.

By Hayden Schuch|2021-07-01T15:02:50-05:002021 July 1st|Changelog|Comments Off

Powercode Release 21.06.28 [STABLE]

Daily Billing

Resolved an issue where a function was missing a closing brace causing failure.
Resolved an issue where card payments wouldn’t process if the credit card retry count wasn’t greater than zero.
Resolved an issue where cards set to processed on the bill due day were not being processed.

IPPay

Resolved an issue where credit card payments were failing due to spaces in the number.

Saisei

Resolved an issue that prevented the Saisei graphs from appearing in the customer portal.

Installer Mobile View

Resolved an issue where the default status check wasn’t being set after selecting the device type in the installer mobile view.

Edit Equipment

Resolved an issue when editing equipment the device type defaults would overwrite selected options.

Job Templates

Resolved an issue where not checking the box to show status toggle would result in failure.

By Hayden Schuch|2021-06-28T15:11:20-05:002021 June 28th|Changelog|Comments Off

Powercode Release 21.05.18 [STABLE]

Billing

Prevent automatic billing and resubmit payment queue button from retrying bank account payments.

By Hayden Schuch|2021-05-18T13:53:34-05:002021 May 18th|Changelog|Comments Off

Powercode Release 21.05.17 [STABLE]

Initial Invoice

Resolved an issue where the initial invoice would not be generated until clicking on the link to view the document.

Add Payment Method

Resolved an issue where if a user didn’t have permission to add/edit a credit card and bank account the page would display as permission denied rather than show only the allowed option.

Edit Mikrotik BMU

Resolved an issue when editing a Mikrotik BMU the switch for DHCP would be improperly enabled.

By Hayden Schuch|2021-05-17T13:05:03-05:002021 May 17th|Changelog|Comments Off