Changelog

Powercode Release 21.09.20 [STABLE]

ACH

  • Resolved an issue where if ACH was enabled cards that were set to charge on bill due day were charged correctly but the status in the payment queue was incorrect.

Email

  • Resolved an issue with the date handler.
  • Resolved an issue with the black list not working properly.
By |2021-09-21T09:51:44-05:002021 September 21st|Changelog|Comments Off on Powercode Release 21.09.20 [STABLE]
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Powercode Release 21.09.15 [STABLE]

ACH

  • Resolved an issue that prevented downloading the ACH batch file.

Support Email

  • Resolved an issue with the system pulling read emails into ticketing causing duplicates.

RADIUS

  • Resolved issues with not updating the RADIUS server correctly.

Twilio

  • Added a field to put a custom message that will appear in the customer portal above the receive text messages option.
By |2021-09-16T16:10:42-05:002021 September 16th|Changelog|Comments Off on Powercode Release 21.09.15 [STABLE]
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Powercode Release 21.09.07 [STABLE]

Ticketing

  • Resolved an issue where email tickets would parse incorrectly.
  • Resolved an issue with .wav files not attaching correctly. #2331

API

  • Resolved an issue when adding a customer via the API the country field would save incorrectly which caused the states field on the contact page to render incorrectly.
  • Update the create customer call to allow the company to be set via the ‘company’ field.

Saisei

  • Resolved issues that prevented the Saisei minute by minute, application rate history, and total rate history graphs from loading on certain customers.
  • Resolved an issue where the whitelist was not synching.
  • Updated whitelist sync to add whitelisted subnets by the subnet rather than individual IPs.

Work Orders

  • Resolved an issue with work phone numbers not displaying on work orders.

Reports

  • Resolved an issue with the aged receivable report pulling the wrong dates.
  • Resolved an issue with the inventory status report not properly displaying.
  • Resolved an issue with the width of certain reports. #1523
  • Resolved an issue with the print invoice report PDF generating and being left on disk. #2539
  • Add the customer ID to the tax report.

Inventory

  • Resolved an issue where a large number of custom fields would cause the form to overflow out of view when editing the inventory item.

Billing

  • Resolved issues with ACH processing during automatic billing. #2534 & #2529
  • Updated the payment excess to be calculated based on the account balance rather than the balance due.
  • Resolved a permission issue with a cron job that was set to clear out any stuck entries in the processing queue.
  • Updated the cron job to clear old payment queue entries to run at 01:15 AM from 11:45 PM.
  • Resolved an issue with importing bank payments.

Customer Portal

  • Resolved an issue with the date picker not displaying on the customer portal for the application usage.

Schedule Live View

  • Resolved an issue that prevented drive time from properly calculating.

System

  • Resolved an issue that prevented drive time from properly calculating.

Customer

  • Added fields to allow the customer account first and last name to be edited. #2515
  • Resolved an issue with the guarantor status applying to all the guarantee accounts. #2508
  • Resolved an issue where editing the contact password would log the encrypted password in the event log. #2384
  • Added more descriptive error messages when an error occurs saving the customer account. #2549

Twilio

  • Errors with number formatting, etc. will be displayed on the Twilio Dashboard page /reports/twilioDashboard. #2358

PCI Compliance

  • Updated jQuery package to resolve compliance issues.

Add Customer

  • Resolved an issue where customers couldn’t be created without a physical address when the setting was configured to be not required. #2541

Network Site

  • Resolved an issue where jobs would duplicate in standby. #2526
  • Resolved an issue where the equipment status would appear incorrectly in the associated equipment table. #2545

Services

  • Resolved an issue that prevented saving on Macs. #2366

Completed Jobs

  • Resolved an issue where the job template drop-down was getting cut off.

Payment Methods

  • Added a feature to allow users to remove old payment methods when from the add payment method form.
  • Resolved an issue that prevented Visa electron cards from displaying after being added.
  • Added support for Diners Club, JCB, and UnionPay.
By |2021-09-08T08:59:19-05:002021 September 7th|Changelog|Comments Off on Powercode Release 21.09.07 [STABLE]
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Powercode Release 21.07.01 [STABLE]

Billing

  • Resolved an issue that caused payments to be skipped over during payment queue processing when certain billing configurations were applied.

Phone Numbers

  • Resolved an issue that prevented phone numbers from being deleted.

Job List

  • Resolved an issue where the jobs were not listed in order of start time.

Saisei

  • Resolved an issue minute by minute graph would not load or timeout.

Security Questions

  • Added the functionality to add/edit security questions on an account.

Customer Portal

  • Resolved an issue that prevented users from updating their email.
By |2021-07-01T15:02:50-05:002021 July 1st|Changelog|Comments Off on Powercode Release 21.07.01 [STABLE]
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Powercode Release 21.06.28 [STABLE]

Daily Billing

  • Resolved an issue where a function was missing a closing brace causing failure.
  • Resolved an issue where card payments wouldn’t process if the credit card retry count wasn’t greater than zero.
  • Resolved an issue where cards set to processed on the bill due day were not being processed.

IPPay

  • Resolved an issue where credit card payments were failing due to spaces in the number.

Saisei

  • Resolved an issue that prevented the Saisei graphs from appearing in the customer portal.

Installer Mobile View

  • Resolved an issue where the default status check wasn’t being set after selecting the device type in the installer mobile view.

Edit Equipment

  • Resolved an issue when editing equipment the device type defaults would overwrite selected options.

Job Templates

  • Resolved an issue where not checking the box to show status toggle would result in failure.
By |2021-06-28T15:11:20-05:002021 June 28th|Changelog|Comments Off on Powercode Release 21.06.28 [STABLE]
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Powercode Release 21.05.17 [STABLE]

Initial Invoice

  • Resolved an issue where the initial invoice would not be generated until clicking on the link to view the document.

Add Payment Method

  • Resolved an issue where if a user didn’t have permission to add/edit a credit card and bank account the page would display as permission denied rather than show only the allowed option.

Edit Mikrotik BMU

  • Resolved an issue when editing a Mikrotik BMU the switch for DHCP would be improperly enabled.
By |2021-05-17T13:05:03-05:002021 May 17th|Changelog|Comments Off on Powercode Release 21.05.17 [STABLE]
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Powercode Release 21.05.11 [BETA]

Make Payment

  • Resolved an issue when selecting the current balance or amount due when the amount $1000 or greater.

Daily Billing

  • Removed legacy payment logging which resulted in a customer being credited for twice the payment made.

Bulk Payment Entry

  • Resolved an issue where the description was not being saved with the payment entry.

Invoice Logo

  • Resolved an issue that was causing the company logo to be overwritten by the Powercode logo on upgrade.
By |2021-05-12T11:23:17-05:002021 May 12th|Changelog|Comments Off on Powercode Release 21.05.11 [BETA]
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Powercode Release 21.05.10 [BETA]

AWS Backup

  • AWS now implements multipart upload to handle large file uploads.
  • Resolved an issue with files uploading to the incorrect directories.

Email Tickets

  • Resolved an issue where certain mail providers were replacing HTML tags with unexpected tags.

Payment Queue

  • Resolved an issue where failed payments were being retried after a successful payment cleared the customer balance.
  • Added a button to process payment queue that will attempt to process all ‘Entered’, and ‘Failed’ payments in the queue respecting billing settings. (Ex: Minimum Credit Card Amount)
By |2021-05-11T14:42:52-05:002021 May 10th|Changelog|Comments Off on Powercode Release 21.05.10 [BETA]
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Powercode Release 21.04.27 [BETA]

Change Customer Status

  • Reverted functionality of popup to allow for changing a status but not disconnecting the customer’s service which generates a final bill.

Schedule Live View

  • Resolve an issue where placing a job before another job would result in a prompt to email the customers about the job change when their job hasn’t been changed.

Ticketing

  • Resolve an issue when a job being viewed was updated by another user the notification to reload the ticket wasn’t appearing.
  • Resolved an issue where after setting the follow-up date the date would load as only 20 in the actions menu.

Customer Files

  • Resolve an issue where the files were in a stacked view until clicked.

API

  • Resolved issues with changing the customer portal password via email and username.
  • Resolved an issue when adding a customer via the API the customer country was not being properly set which would prevent the edit contact page from submitting.

Call Log

  • Resolve an issue where the send call log to the customer was not sending an email.

Invoices

  • Resolve an issue where $0.00 debits were not showing on invoices.

Customer Search

  • Resolve an issue where the archived customers would show when searching by the last name.

Account Class Report

  • Resolve an issue that resulted in an error when clicking on a link for the amount.
By |2021-04-29T12:33:13-05:002021 April 29th|Changelog|Comments Off on Powercode Release 21.04.27 [BETA]
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Powercode

300 Industrial Drive
Random Lake, WI 53075
Phone: (920) 351-1010
Email: sales@powercode.com

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