Changelog

/Changelog

Powercode Release 21.01.20 [Beta]

FCC Report

  • Access FCC API via HTTPS as they have switched and ended support for HTTP.

Mikrotik

  • Resolved an issue that was causing the whitelist to not be honored.

Inventory

  • Added equipment filtering to the mass move inventory locations.

Notifications

  • Added the ability to have multiple notifiers on the delinquency email.
  • Added the ability to set send intervals for Pager Duty notifications.

Accounts

  • Added an archived customer list page.

Customer Portal

  • Resolved an issue where replying to tickets would result in seeing an error message.
By |2021-01-21T15:08:16-06:002021 January 20th|Changelog|0 Comments

Powercode Release 21.01.14 [Beta]

Billing Options

  • Resolved an issue where multiple billing configuration options showed on one page.

Upgrade

  • Resolved issues that caused database updates to fail during the upgrade process.

Installer Mobile View

  • Temporarily remove phone number hyperlinking from the customer notes due to a critical bug.

Equpiment

  • Resolved an issue when selecting a device type on the add/edit equipment page, the default status check would not be selected.

Services

  • Resolved an issue where a customer’s status would get set to NULL or Not Active.

Customer Overview

  • Added a feature to suggest and auto-complete call log subjects based on past subjects.
  • Resolved an issue that prevented users from being able to enter a customer event log.
By |2021-03-01T15:25:51-06:002021 January 14th|Changelog|0 Comments

Powercode Release 21.01.06 [Beta]

Accounts

  • Resolved an issue that prevented updating the primary contact on an account.
  • Resolved an issue where after submitting a payment via the enter payment page it would direct to a white screen.

Saisei

  • Resolved an issue where Saisei minute by minute usage would appear as loading when no data was present.

Ticketing

  • Resolved an issue with email ticket replies coming in as seperate tickets.
By |2021-01-06T16:54:56-06:002021 January 6th|Changelog|0 Comments

Powercode Release 20.12.31 [BETA]

API

  • Gets all of customer’s phone numbers when customer record is requested

Baicells

  • Added option to enable/disable Baicells logging

Billing

  • Assessment of fee upon reconnect of a delinquent customer
  • No longer assess $0.00 charges for $0.00 taxes

Customer Portal

  • Use customer’s locale preference in the customer portal, if it is set

Customer Overview

  • Fixed link back to customer overview from Transactions view

Inventory

  • Allow to set a minimum stock level of 0

Mobile View

  • Fixed issue where phone numbers not showing correctly

Schedule Live View

  • No longer showing drive time when Calculate Drive Time is disabled
  • Fixed visual bug hiding hamburger menu from view

Tickets

  • Added option to generate a ticket for a scheduled install
By |2021-01-05T08:49:22-06:002021 January 5th|Changelog, News|0 Comments

Powercode Release 20.12.18 [Beta]

Saisei 7.3.1 Support

  • Changed the “Synch Policies” button to “Pull Policies from Saisei” to more accurately represent the action.
  • Resolves an issue where rate multipliers would divide incorrectly when pulling the policies from Saisei.
  • Resolves an issue where after synching the Saisei would be set to an “Unknown” status.
  • Added requirements when adding and editing a Saisei policy.
    • Name, Application Group, Rate Multiplier (.1-10), and Percentage Rate (0-100) are now all Required.
  • When creating a new service all service policies are set to on, the Saisei policy values, and a service rate multiplier of one by default if not set.
  • Groups Allowed Service
    • All Groups is now a switch.  When all Groups is enabled all groups are selected and the option to select individual groups is hidden.
  • Removed assured and guranteed sliders.

MobiTV

  • Changed communication with MobiTV from HTTP to HTTPS.

Invoices

  • Resolved an issue where ftp invoices weren’t being properly sent to the remote server.
  • Added DIDs (Phone Numbers) to transactions and invoices.

Contracts

  • Added a configuration option to the customer portal settings to allow the contracts tab in the customer portal and subsequent fields to be renamed.
  • Added a field on contract templates to allow for entering a custom banner message that will appear at the top of the customer portal when logged in.
    • If multiple contracts are set it will list each banner message.
  • Added a field on contract templates to allow for entering a custom message the customer will see after signing the contract in the customer portal.
  • Added button to preview the contract on both the contract templates, and customer overview pages.

Widgets

  • Added an option in on the widet configuration page to only allow users with admin level permission to add or delete widgets on their dashboard.

Scheduled Job

  • Phone numbers that are standardly formatted in the job notes will be clickable in the installer mobile view.
By |2020-12-23T11:00:16-06:002020 December 23rd|Changelog|0 Comments

Powercode Release 20.12.10 [Beta]

Add Customer Wizard

  • Added options to hide fields that aren’t required for customer creation in the add customer wizard configuration.

Authorize.net

  • Resolved an issue where payments were being rejected due the reference ID being too long.

Geolocation Error

  • If a customer’s address is set to automatically geocode and their physical address has a latitude or longitude of zero it will attempt to geolocate and update the coordinates.

Webuser Accounts

  • Resolved an issue where updating a webuser profile would fail to update if the phone number didn’t have a value.

Inventory API

  • Introduce a UAPI endpoint for inventory management via restful json API.

Bug Fixes

  • Resolved an issue with the handling of UTF-8 characters in tickets.
  • Resolved an issue where the check-in timer on installer mobile view wasn’t calculating the time correctly after refreshing the page.
  • Schedule Live View year updates.
  • Fixed duplicating probes when editing equipment.
  • Cash/Check payment issue resolved.
  • Auto selection of ticket status removed.
  • CompleteMap updates.
  • RADIUS credential formatting issues resolved.
  • Generate all action functionality enabled.
  • Saisei graph enhancements.
  • Dropbox authorization code fix.
  • Ticket ID now checked in subject.
  • User not found error resolved.
  • Verify vanilla v20 installations.
  • Fix all groups selection on services.
By |2020-12-10T16:22:42-06:002020 December 8th|Changelog, News|0 Comments

Hotfix Saisei [19.16.20]

Pre-Sasei Patch

  • This patch must be applied prior to the Saisei 7.3.1 Support patch to ensure database updates execute properly.

Saisei 7.3.1 Support Patch

  • Changed the “Synch Policies” button to “Pull Policies from Saisei” to more accurately represent the action.
  • Resolves an issue where rate multipliers would divide incorrectly when pulling the policies from Saisei.
  • Resolves an issue where after synching the Saisei would be set to an “Unknown” status.
  • Added requirements when adding and editing a Saisei policy.
    • Name, Application Group, Rate Multiplier (.1-10), and Percentage Rate (0-100) are now all Required.
  • Service policies will now take on the Saisei policy attributes by default.
  • When creating a new service all service policies are set to on, the Saisei policy values, and a service rate multiplier of one by default if not set.
  • Groups Allowed Service
    • All Groups is now a switch.  When All Groups is enabled all groups are selected and the option to select individual groups is hidden.
  • Removed assured and guranteed sliders.
By |2020-12-21T10:36:21-06:002020 December 2nd|Changelog, Hotfix, News|0 Comments

Powercode Release 20.11.03 [Beta]

Added Features

  • Added API for scheduled events
  • Expanded support for DHCP option 82

Maps

  • Removed home icon from network site map, changed default zoom level

Equipment Pages

  • Fixed an issue with equipment graphs due to division by zero

Payments

  • Fixed an issue with check/cash payments not logging properly

Graphical Fixes

  • Fixed Schedule Live View alerts being hidden under content
  • Fixed Ticket Template table size
  • Fixed System Checklist widget
By |2020-12-18T15:42:17-06:002020 November 4th|Changelog|0 Comments

Powercode Release 20.10.26 [Beta]

Ticketing

  • Resolved an issue with default ticket priority not being set when creating a ticket.
  • Resolved an issue where time logged on a ticket would display oddly in an email.
  • Resolved an issue where some ticket replies would replicate.

Account

  • Resolved an issue where account type was not being set on customer creation.
  • Resolved and issue with the cancel button behavior when adding a payment failed.
  • Resolved an issue where the description for cash/check payment wasn’t saving.

Reports

  • Reports now scroll horizontally when they don’t fully fit on the display.

Elevation Profile

  • Resolved an issue where the incorrect units would display on the elevation profile.
By |2021-01-06T14:49:01-06:002020 October 27th|Changelog|0 Comments

Powercode Release 20.10.21 [Beta]

Email Invoices

  • Resolved an issue where invoices were not being properly attached to emails.

Equipment Overview

  • Resolved an issue where the equipment status wasn’t displaying.

Schedule Live View

  • Resolved an issue that prevented jobs being scheduled past a certain time.

Account

  • Resolved an issue that prevented the save button from functioning properly when editing the account profile.
  • Resolved an issue with selecting an email address to send a receipt to.
  • Resolve an issue with PDF generation.
By |2020-10-22T12:04:08-05:002020 October 22nd|Changelog|0 Comments
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