- Improved customer search when searching by the customer’s last name first. #2521
- Resolved an issue where the line of sight line would calculate based on meters instead of the unit used for the input. #2542
- Added column search to the closed ticket report. #2445
- Resolved an issue with the installer time sheets scrolling out of view. #2495
- Limited the email event log to the last 1000 entries.
- Resolved an issue where settings were being set to a default value of on. #2527
- Resolved an issue where the customer portal toggle would be incorrectly set requiring fields to be set for login. #2395
- Added an option when changing the “Allow ACH/ECheck Addition” to set the option for all customers rather than just going forward.
- Resolved an issue with the customer portal color setting. #2624
- Added amount in cents to the customer portal call records.
- Added additional call rate classifications (Special, Mobile, National).
- Resolved issues with DID imports.
- Resolved issues with adding call records via the API
- Resolved issues with the unlimited toggles not saving properly. #2498
- Resolved an issue where VoIP call record charges were being calculated when manually set. Call records with a charge greater than zero will not be updated.
- Resolved issues with the 477 report.
- Resolved an issue that prevented removing the parent ticket from the child ticket. #2593
- Resolved an issue when deleting a contract that has existing contracts signed. #2528
- Resolved an issue where the monthly total for services would be $NaN.
- Resolved an issue where the customer group was not displaying. #2201
- Resolved an issue where the delinquency date would display inaccurately. #2491
- Add view all tickets to the tickets section on the customer overview. #2633
- Resolved an issue where some customers weren’t having an invoice preference set. #2599
- Resolved an issue where guarantee/guarantor accounts were using the incorrect tax setting. #1286
- Resolved an issue where the custom reactivation fee setting wasn’t properly being set. #2594
- Resolved an issue where credit cards would expire at the beginning of their expiration month rather than the first of the next month. #1613
- Resolved an issue where ACH charges on the bill due day were double crediting the account.
- Resolved issues with autopay running immediately after billing or not at all. #2596
- Resolved issues with some customers’ payments not being charged after being placed in the payment queue. #2554
- When a manual payment is made any existing not successfully processed payments in the queue will be canceled.
- Changed the credit card retry count label to be an attempt count to more accurately reflect its impact as well as prevent zero from being an option.
- Changed the monthly megabytes field to automatically set to 99999999 when no value is given. #1450
- Resolved an issue that prevented services from being added in the add customer wizard. #2368
- Added a field to set an SMS signature to be added to each message. #2611
- Resolved an issue with auto-assigning an IP when changing address ranges. #2587
- Resolved an issue with the system event log where it would sometimes not log the web user that created the log event. #2166
- Resolved an issue with setting a web user inactive without an email address. #2339
- Resolved an issue with the equipment log not truncating and added an option for seven days.
- Update to add a process to handle IPPay’s fraud detections system and check if the transaction has been resolved each night when billing runs.