haydens

About Hayden Schuch

Software Developer at Powercode.

Release 17.09.05 [BETA]

Bugfixes

  • Fixed an issue loading users for an address range.
  • Fixed loading job completion details if no template completion data was saved.
  • Fixed completed job icon from overlapping on Schedule Live View.
  • Fixed error that would prevent users from accepting Powercode Terms of Service when installing Powercode on first-time installations.
  • Fixed closed ticket status color on the Customer Overview to have more contrast with the dark theme.
  • Fixed Growth Chart report only displaying 10 months.
  • Fixed display error with price overrides that were set to 0.
  • Fixed Historical IP Tracking to correctly update removal date when updating equipment.
  • Fixed UTF-8 encoded email headers from displaying properly for imported support tickets.
  • Fixed disconnect service emails not being triggered properly in Firefox.
  • Fixed Prior 12 Month graph to include current month for Data Usage.
  • Fixed an incorrectly labelled country code.
  • Fixed large Historical IP data sets from crashing browser.

Miscellaneous

  • Added ability to hide system messages in tickets.
  • Added ability to update MIR settings for Canopy 450 through Option 66.
  • Added ability to see number of attachments in a ticket, as well as view them from the header.
  • Added ability for API to load customers by ExternalAccountID.
  • Added Tickets Opened and Closed on Date Report. Report on tickets that had a status of Opened or Closed (Resolved) on a specified date, and filter by Handler Group or Responsible User.
  • Added Inactive Tickets Report. Report on inactive tickets that are older than a specified date and have been inactive for a set amount of days.
  • Various API validation fixes and usage enhancements.
  • Optimized loading / setting system configuration settings to enhance performance.
By |2017-09-07T15:13:58-05:002017 September 5th|Changelog|Comments Off on Release 17.09.05 [BETA]
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Release 17.08.21 [BETA]

Feature

  • Web User Time Sheets – Added tracking system to track amount of time a Web User is active in Powercode. Also added additional reports for users time logs.

Bug Fixes

  • Fixed table staying on an old page when returning to Customer Event Logs.
  • Fixed validation with Account Classes to fix saving empty class names.
  • Fixed broken link to customer account when making payments.
  • Fixed refund / make credit form from submitting multiple times.
  • Fixed issue that would sometimes cause network site jobs to not submit.
  • Fixed issue where SMs reboot every time a contract is queued while the Canopy Speed Updater is on.
  • Fixed some old files from not appearing on Customer Files or Network Sites.
  • Fixed Migrating Users from one Address Range to an Address Range with insufficient free IPs.

Miscellaneous

  • Added collection of missing information from TowerCoverage.
  • Added validation to prevent invalid Latitude and Longitude from being saved.
  • Prevented all Canopy SMs from rebooting when turning the Canopy Speed Updater on.
  • Updated wording to reflect exactly what it shows on Canopy SMs.
By |2017-09-12T12:26:16-05:002017 August 22nd|Changelog|Comments Off on Release 17.08.21 [BETA]
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Release 17.08.15 [BETA]

New Feature

  • New list of important update patch-notes. These notes will display when scheduling your Powercode upgrade.

Bug Fixes

  • Fixed Network Site link to point towards Site Overview.
  • Fixed IP address display for Customer Equipment by Status.
  • Fixed a case where billing settings would not save consistently.
  • Fixed Customer Portal Revoked Access styling.
  • Fixed Customer Portal username and password fields being disabled if the contact has revoked access.
  • Fixed Custom Report to run start date at the beginning of day and end date at the end of day.
  • Fixed loading and saving of Contact Details in Customer Portal.
  • Fixed password generation for Device Configuration Template.
  • Fixed Scheduled Event date picker to not allow picking dates today and before.
  • Fixed queue restart command.
  • Fixed Equipment Log table not sorting / filtering in Equipment Details.
  • Fixed several display errors with Calendar Sync on mobile.
  • Fixed emails and invoices sometimes not showing appropriate number count for Account ID.
  • Fixed Completed Jobs Report from only displaying partial completion data.
  • Fixed uncaught validation exception for generating receipts for customers.
  • Fixed orphaned credit card type when archiving customers.
  • Fixed Data Usage Report to properly show IP Addresses.
  • Fixed BMU Firmware Version from incorrectly warning that it is out of date.
  • Fixed custom variables for Contracts.
  • Fixed social security field being required if security code is required.

Miscellaneous

  • Added ability to override price when adding a One-Time Charge.
  • Added upload date to customer and network site files.
  • Removed deprecated filters from various search forms.
  • Removed suppressed equipment from showing on the Complete Network Map.
By |2017-09-05T16:40:21-05:002017 August 15th|Changelog|Comments Off on Release 17.08.15 [BETA]
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Bing Maps Disruption August 15, 2017

Bing maps is having a confirmed outage for some users starting around 11AM CST.  Powercode uses Bing Maps as a provider for map related functionality.  Your software will be affected until Bing Maps is restored.  We are monitoring the outage and will update here.

Update: As of 12:08PM CST, it looks like most Powercode users that were having an issue have seen a resolution.

By |2017-08-15T12:09:13-05:002017 August 15th|News|Comments Off on Bing Maps Disruption August 15, 2017
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Release 17.08.02 [BETA]

Bug Fixes

  • Fixed customer portal data usage to show correct overage charges.
  • Fixed select dropdown for network site job on mobile view.
  • Fixed old schedule overrides not being cleaned up properly.
  • Fixed adding / updating schedule override logs.
  • Fixed various misc. errors with calendar synchronization.
  • Fixed a fringe case of taxes rounding for half decimals.
  • Fixed Edit Job button color.
  • Fixed order number errors with Track Your Truck.
  • Fixed job notes not saving from customer overview if it is not assigned to a web user.
  • Fixed creation date not being added for inventory items, consumables, and products.

Miscellaneous

  • Added export buttons to multi day schedule.
  • Added the ability to check in and out of Jobs on Schedule Live View.
  • Added all phone numbers to delinquent customer report.
  • Added welcome activation email for all customers that are activated.
  • Added the ability to chose which displayed statuses and time range customer portal tickets will display.
  • Added confirmation email to customers when submitting payments through the customer portal.
  • Added ability to check if username exists when adding a new customer, and if it does, link to their account.
  • Added ability to rename uploaded files and attachments for Network Sites and Customer Files.
By |2017-08-02T15:23:33-05:002017 August 2nd|Changelog|Comments Off on Release 17.08.02 [BETA]
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Release 17.07.25 [STABLE]

This stable release is the first stable release since 17.06.21 and contains the following beta releases:

Bug Fixes

  • Fixes Calendar Sync page not loading.
  • Fixed loading initial tool in tool tab on Equipment Details page.
  • Fixed issue trying to load vehicle tracking even if Track Your Truck was disabled.
  • Fixed dropdowns appearing above contract while viewing Completion Template contracts.
  • Fixed Completion Template contract’s height preventing contract from closing.
  • Fixed customer ticket always being set to urgent from customer overview.
  • Fixed Schedule Live View’s Stand By job order to sort by job creation date.
  • Fixes ticket status not updating when reassigning ticket to yourself.
  • Fixed issue saving job notes while job was in the workbench.
  • Fixed an error when generating invoices.
  • Fixed Custom Customer Alerts replacing title with alert color when submitting invalid inputs.

Miscellaneous

  • Added more verbose logging into the customer event logs while scheduling jobs.
  • Allowed searching by item attributes for inventory quick assign.
  • Reduced size of ticket relation padding (to increase visibility).
By |2017-07-25T12:00:52-05:002017 July 25th|Changelog, News|Comments Off on Release 17.07.25 [STABLE]
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Track Your Truck Outage July 19, 2017

Track Your Truck, a third party that Powercode has integrated with for certain features, suffered an outage today.  Whether your company has enabled the Track Your Truck feature or not, your Powercode instance will be quite sluggish.

We have been told by Track Your Truck that they have switched to backup servers, but DNS propagation will take some time.

If you are having issues in the meantime, please call Powercode support and we will add a dummy DNS entry on your server to resolve the current issue.

On a slightly related note, we have fixed a bug in which if you aren’t using Track Your Truck, your server stops relying on Track Your Truck.  This change would limit Track Your Truck issues to only those using Track Your Truck in the future.

By |2017-07-19T16:30:49-05:002017 July 19th|News|Comments Off on Track Your Truck Outage July 19, 2017
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Join Powercode On Slack!

Powercide & Slack

We’ve opened a new Powercode Slack community to connect with each other, have some fun, and foster the type of feedback our team needs to continue making Powercode great.  So if you are interested in joining us, send an email to sajan@powercode.com asking for an invite.  Once you join, you’ll be connected to a few members of the Powercode staff as well as other Powercode users.

Again, shoot an email to Sajan (sajan@powercode.com) for an invite.

By |2017-07-17T11:14:10-05:002017 July 17th|News|Comments Off on Join Powercode On Slack!
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Release 17.07.17 [BETA]

Bug Fixes

  • Fixed issue where editing equipment would sometimes delete associated equipment.
  • Fixed issue where deleting transactions would sometimes disassociate with the customer.
  • Fixed issue where tech groups could not see full permission group access levels.
  • Fixed issue that would cause inactive web users to show as selectable when assigning current inventory.
  • Fixed issue where calculated payment amounts would show incorrect decimal value.
  • Fixed issue where payment amounts would display a negative value if customer balance was not positive.
  • Fixed issue on Income by Address Range report that would allow the report to run without a selected address range.
  • Fixed unnecessary file being created during inventory stock level checks.
  • Fixed inventory status report to properly show assignee.
  • Fixed overpay popup to display based on amount due instead of balance.
  • Fixed associated link that was hard to read when ticket was active.
  • Fixed archived customers showing up when trying to enter payment for a specific Customer ID.
  • Fixed issue that would limit some equipment from being pushed to Procera.
  • Fixed job notes not formatting line breaks correctly.
  • Fixed an invalid character causing search to throw an error.

Miscellaneous

  • Added Customer ID to the Income by Address Range report.
  • Added export button to Equipment Logs and Network Site Logs.
  • Added validation when editing an account.
  • Added new checkbox to remove Customer Portal Access from customers.
  • Added alert message if disk usage is above 80%.
  • Added page size selector to ticket dashboard.
  • Added billing configuration option for overpaying alert.
  • Modified prior 12 month graph labels to better reflect 12 month historical usage.
By |2017-07-18T12:52:08-05:002017 July 17th|Changelog|1 Comment
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Release 17.07.05 [BETA]

Bug Fixes

  • Fixed not being able to remove a guarantor from an account.
  • Fixed ssl protocols to reference correct versions.
  • Fixed validation for adding / editing credit cards.
  • Fixed incorrect error on equipment if status check is none.
  • Fixed additional case where tickets had a [None] associated email.
  • Fixed map not loading when adding customer from Elevation Profile widget.
  • Fixed accounts with no active services from showing an incorrect variable in the notification bar.
  • Fixed a display issue with Custom Customer Alerts that would not show updated alert status when activated.
  • Fixed cases where content in popup box would appear off-screen. It will now scroll dynamically for all content.
  • Fixed not being able to delete contracts.
  • Fixed System Event Logs not saving when deleting contracts.
  • Fixed Allowed Invoice Type preference to be implemented properly on the Add Customer Wizard.
  • Fixed Customer Event Log line breaks being displayed as \n.

Miscellaneous

  • Moved Tax Zone Required option from Billing Configuration to Add Customer Wizard Configuration.
  • Added Billing Configuration option to disable / enable billing notes (disabled by default).
  • Added View Contract button for mobile.
  • Added close button to first Inventory tour box.
By |2017-07-05T15:29:34-05:002017 July 5th|Changelog|Comments Off on Release 17.07.05 [BETA]
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Powercode

300 Industrial Drive
Random Lake, WI 53075
Phone: (920) 351-1010
Email: sales@powercode.com

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