Release 17.09.08 [BETA]
New Feature
- MikroTik Integration – implemented the first iteration of MikroTik within Powercode.
Release 17.09.07 [BETA]
Bug Fixes
- Fixed custom fields showing on the Customer Overview even if they were empty.
- Fixed an issue with paging in the Historical IP Assignment report.
- Fixed case where a job description could cause workbench items to break.
- Fixed template fields preventing the ability to complete jobs from Schedule Live View.
- Fixed Edit Customer Account creating log for Contract Expiration though it was not updated.
- Fixed Ticket Updates / Replies (with reassign to yourself checked) from logging the the ticket transfer twice.
- Fixed Ticket Updates / Replies to properly log ticket attachments and ticket status changes.
- Fixed ticket action bar from always showing reply regardless of customer’s visibility of the ticket.
- Fixed Ticket Transfer option to remove yourself from the ticket being hidden on page load.
- Fixed Ticket Updates / Replies to properly log when also changing status and uploading an attachment.
- Fixed ticket formatting for associate email change confirmation box.
- Fixed ticket associated email from sometimes showing up as empty or none when an email exists.
- Fixed ticket associated email to update correctly when updating associated customer.
Miscellaneous
- Added default option (select one) for custom select fields on equipment overview.
- Added warning to Web User Timesheets Reports if the feature is not enabled.
- Updated transferring balance to guarantor to allow the transferring of positive account balances.
Release 17.09.05 [BETA]
Bugfixes
- Fixed an issue loading users for an address range.
- Fixed loading job completion details if no template completion data was saved.
- Fixed completed job icon from overlapping on Schedule Live View.
- Fixed error that would prevent users from accepting Powercode Terms of Service when installing Powercode on first-time installations.
- Fixed closed ticket status color on the Customer Overview to have more contrast with the dark theme.
- Fixed Growth Chart report only displaying 10 months.
- Fixed display error with price overrides that were set to 0.
- Fixed Historical IP Tracking to correctly update removal date when updating equipment.
- Fixed UTF-8 encoded email headers from displaying properly for imported support tickets.
- Fixed disconnect service emails not being triggered properly in Firefox.
- Fixed Prior 12 Month graph to include current month for Data Usage.
- Fixed an incorrectly labelled country code.
- Fixed large Historical IP data sets from crashing browser.
Miscellaneous
- Added ability to hide system messages in tickets.
- Added ability to update MIR settings for Canopy 450 through Option 66.
- Added ability to see number of attachments in a ticket, as well as view them from the header.
- Added ability for API to load customers by ExternalAccountID.
- Added Tickets Opened and Closed on Date Report. Report on tickets that had a status of Opened or Closed (Resolved) on a specified date, and filter by Handler Group or Responsible User.
- Added Inactive Tickets Report. Report on inactive tickets that are older than a specified date and have been inactive for a set amount of days.
- Various API validation fixes and usage enhancements.
- Optimized loading / setting system configuration settings to enhance performance.
Release 17.08.21 [BETA]
Feature
- Web User Time Sheets – Added tracking system to track amount of time a Web User is active in Powercode. Also added additional reports for users time logs.
Bug Fixes
- Fixed table staying on an old page when returning to Customer Event Logs.
- Fixed validation with Account Classes to fix saving empty class names.
- Fixed broken link to customer account when making payments.
- Fixed refund / make credit form from submitting multiple times.
- Fixed issue that would sometimes cause network site jobs to not submit.
- Fixed issue where SMs reboot every time a contract is queued while the Canopy Speed Updater is on.
- Fixed some old files from not appearing on Customer Files or Network Sites.
- Fixed Migrating Users from one Address Range to an Address Range with insufficient free IPs.
Miscellaneous
- Added collection of missing information from TowerCoverage.
- Added validation to prevent invalid Latitude and Longitude from being saved.
- Prevented all Canopy SMs from rebooting when turning the Canopy Speed Updater on.
- Updated wording to reflect exactly what it shows on Canopy SMs.
Release 17.08.15 [BETA]
New Feature
- New list of important update patch-notes. These notes will display when scheduling your Powercode upgrade.
Bug Fixes
- Fixed Network Site link to point towards Site Overview.
- Fixed IP address display for Customer Equipment by Status.
- Fixed a case where billing settings would not save consistently.
- Fixed Customer Portal Revoked Access styling.
- Fixed Customer Portal username and password fields being disabled if the contact has revoked access.
- Fixed Custom Report to run start date at the beginning of day and end date at the end of day.
- Fixed loading and saving of Contact Details in Customer Portal.
- Fixed password generation for Device Configuration Template.
- Fixed Scheduled Event date picker to not allow picking dates today and before.
- Fixed queue restart command.
- Fixed Equipment Log table not sorting / filtering in Equipment Details.
- Fixed several display errors with Calendar Sync on mobile.
- Fixed emails and invoices sometimes not showing appropriate number count for Account ID.
- Fixed Completed Jobs Report from only displaying partial completion data.
- Fixed uncaught validation exception for generating receipts for customers.
- Fixed orphaned credit card type when archiving customers.
- Fixed Data Usage Report to properly show IP Addresses.
- Fixed BMU Firmware Version from incorrectly warning that it is out of date.
- Fixed custom variables for Contracts.
- Fixed social security field being required if security code is required.
Miscellaneous
- Added ability to override price when adding a One-Time Charge.
- Added upload date to customer and network site files.
- Removed deprecated filters from various search forms.
- Removed suppressed equipment from showing on the Complete Network Map.
Bing Maps Disruption August 15, 2017
Bing maps is having a confirmed outage for some users starting around 11AM CST. Powercode uses Bing Maps as a provider for map related functionality. Your software will be affected until Bing Maps is restored. We are monitoring the outage and will update here.
Update: As of 12:08PM CST, it looks like most Powercode users that were having an issue have seen a resolution.
Release 17.08.02 [BETA]
Bug Fixes
- Fixed customer portal data usage to show correct overage charges.
- Fixed select dropdown for network site job on mobile view.
- Fixed old schedule overrides not being cleaned up properly.
- Fixed adding / updating schedule override logs.
- Fixed various misc. errors with calendar synchronization.
- Fixed a fringe case of taxes rounding for half decimals.
- Fixed Edit Job button color.
- Fixed order number errors with Track Your Truck.
- Fixed job notes not saving from customer overview if it is not assigned to a web user.
- Fixed creation date not being added for inventory items, consumables, and products.
Miscellaneous
- Added export buttons to multi day schedule.
- Added the ability to check in and out of Jobs on Schedule Live View.
- Added all phone numbers to delinquent customer report.
- Added welcome activation email for all customers that are activated.
- Added the ability to chose which displayed statuses and time range customer portal tickets will display.
- Added confirmation email to customers when submitting payments through the customer portal.
- Added ability to check if username exists when adding a new customer, and if it does, link to their account.
- Added ability to rename uploaded files and attachments for Network Sites and Customer Files.
Release 17.07.25 [STABLE]
This stable release is the first stable release since 17.06.21 and contains the following beta releases:
Bug Fixes
- Fixes Calendar Sync page not loading.
- Fixed loading initial tool in tool tab on Equipment Details page.
- Fixed issue trying to load vehicle tracking even if Track Your Truck was disabled.
- Fixed dropdowns appearing above contract while viewing Completion Template contracts.
- Fixed Completion Template contract’s height preventing contract from closing.
- Fixed customer ticket always being set to urgent from customer overview.
- Fixed Schedule Live View’s Stand By job order to sort by job creation date.
- Fixes ticket status not updating when reassigning ticket to yourself.
- Fixed issue saving job notes while job was in the workbench.
- Fixed an error when generating invoices.
- Fixed Custom Customer Alerts replacing title with alert color when submitting invalid inputs.
Miscellaneous
- Added more verbose logging into the customer event logs while scheduling jobs.
- Allowed searching by item attributes for inventory quick assign.
- Reduced size of ticket relation padding (to increase visibility).
Track Your Truck Outage July 19, 2017
Track Your Truck, a third party that Powercode has integrated with for certain features, suffered an outage today. Whether your company has enabled the Track Your Truck feature or not, your Powercode instance will be quite sluggish.
We have been told by Track Your Truck that they have switched to backup servers, but DNS propagation will take some time.
If you are having issues in the meantime, please call Powercode support and we will add a dummy DNS entry on your server to resolve the current issue.
On a slightly related note, we have fixed a bug in which if you aren’t using Track Your Truck, your server stops relying on Track Your Truck. This change would limit Track Your Truck issues to only those using Track Your Truck in the future.
Join Powercode On Slack!
We’ve opened a new Powercode Slack community to connect with each other, have some fun, and foster the type of feedback our team needs to continue making Powercode great. So if you are interested in joining us, send an email to sajan@powercode.com asking for an invite. Once you join, you’ll be connected to a few members of the Powercode staff as well as other Powercode users.
Again, shoot an email to Sajan (sajan@powercode.com) for an invite.