haydens

About Hayden Schuch

Software Developer at Powercode.

IPpay PCI Scan Action Required

If you’re using IPpay as your payment gateway in Powercode, you will have to request an exclusion for a false positive that has popped up in their scanning engine to pass the PCI scan.  We have outlined below how to do this.

Log Into Max PCI

This will take you to your PCI Compliance Dashboard. From here, you will click on “Vulnerability Scans”.

Select Failed Vulnerability Scans

On this page, you will see a list of your Currently Running Scans, Scheduled Scans, and Completed Scans. Click on your most recent completed PCI Compliance Scan.

Select Most Recent Failed Scan

This will lead you to information of the completed PCI Scan. Then, click on your domain/IP address your Powercode instance is.

Select Your Powercode Domain/IP

You’ll be brought to a detailed list of all services tested against your Powercode instance. From here, you should search for “PsNews” on the page. Once you find it, click the plus icon to the right.

More details will expand below. Go over to the “Exception Request” tab; here is where you will contest the “PsNews index.php Multiple Parameter XSS” issue.

Search For PsNews on the Page And Click The Plus Button
Click the Exception Request Tab

Here you will select “Invalid Finding” (also known as a “false positive”). The message should be along the lines of “This software is not PsNews”. Check the agreement and compliance checkbox and submit.

Once submitted, you’ll see an “Invalid Finding Pending” message.

Select Invalid Finding, State It Is Not PsNews Software, Check The Agreement, And Submit
If Successful, You Should See An Invalid Finding Pending Page

If the PsNews issue was the only failing issue, they will update it in that same scan so you will not have to do another rescan.

If there are other issues, make sure you are on the latest version of Powercode, then do another rescan.

By |2017-06-30T16:27:10-05:002017 June 30th|News|Comments Off on IPpay PCI Scan Action Required

Release 17.06.27 [BETA]

Bug Fixes

  • Fixed multiple event logs being created for one-time charges.
  • Fixed workbench jobs creating empty event logs.
  • Fixed no monthly active service alert to properly trigger.
  • Fixed issue where associated email wouldn’t load for updated contacts.

Miscellaneous

  • Added custom fields to the customer overview tab.
  • Added urgency box to the create ticket form on the Customer Overview.
By |2017-06-27T16:40:05-05:002017 June 27th|Changelog|Comments Off on Release 17.06.27 [BETA]

Release 17.06.26 [BETA]

System Changes

  • Changed SSL Ciphers and Protocols for PCI Scans.

New Features

  • Transfer a customer balance to a guarantor. You can now transfer a customer’s balance to the guarantor account you are assigning them to.

Bug Fixes

  • Fixed validation to display on KML Export Page.
  • Fixed html entities being saved for Network Sites in KML export.
  • Fixed description on services tooltip.
  • Fixed case where custom reports would overwrite each other.
  • Fixed ability to remotely send backups to Dropbox.
  • Fixed error when trying to recreate equipment.
  • Fixed device type protocol not properly loading for network links.

Miscellaneous

  • Added export “All” to customer statuses in KML export.
  • Added a select all checkbox to select all tickets on the ticketing page.
  • Added the ability to set From Address and From Name on backups.
  • Added option to allow / disallow customers from editing their payment information through the customer portal.
  • Added option to customer portal to prevent customers from deleting their last payment method.
  • Added option to use individual address pieces in email variables.
  • Added option to show customer’s phone number on invoices.
  • Added billing notes to the customer overview page.
By |2017-06-26T16:35:58-05:002017 June 26th|Changelog|Comments Off on Release 17.06.26 [BETA]

Release 17.06.21 [STABLE]

Bug Fixes

  • Fixed issue with maps trying to generate before being loaded.
  • Fixed track your truck icon in Schedule Live View.
  • Fixed zoom and navigation on complete maps.
  • Fixed customer house showing on Complete Map and Elevation Profile Widget.
  • Fixed Elevation Profile line position marker.
  • Fixed various maps’ navigation overlay issues.
  • Fixed case where addresses would sometimes not geocode and throw an error in Schedule Live View.

Miscellaneous

  • Adds auto-formatting of MAC address on the equipment edit page.
  • Updates Scheduled Events trigger time to be more accurate.
By |2017-06-26T13:58:54-05:002017 June 21st|Changelog|Comments Off on Release 17.06.21 [STABLE]

Release 17.06.20 [STABLE]

System Changes

  • Updated Map API. You will notice very significant performance increases in complete maps, schedule live view maps, and map interactions.

Bug Fixes

  • Fixed formatting issue with Market Broadband export.
  • Fixed case where an incorrect email would sometimes show in tickets.

Miscellaneous

  • Added timestamp to service price overrides.
By |2017-06-26T13:59:02-05:002017 June 19th|Changelog|Comments Off on Release 17.06.20 [STABLE]

Option 66 Release

Tomorrow morning we will be releasing Option 66 provisioning system into the BETA track.  By default we only support the Readynet routers and the cnPilot router.  Right now we are primed to very quickly (within days) implement support for other Option 66 capable devices.

We will be asking our BETA users to help us test normal equipment and inventory functionality, and let us know what device(s) they need supported so we can build the templates as fast as possible.

Please email sajan@powercode.com directly for any information or requests relating to the Option 66 release tomorrow.

By |2017-06-07T16:03:55-05:002017 June 7th|News|1 Comment

Release 17.06.07 [STABLE]

Few more fixes and enhancements in this one.

New Features

  • MarketBroadband reports.  You can now export reports for MarketBroadband.  After entering in initial account information, you can pull Activation and Suppression lists to send to MarketBroadband.  Beta customers will receive the ability to automatically send it to MarketBroadband soon as well.
  • Export KML of your Powercode data.  We’ve taken the first steps in allowing you to export mappable data in Powercode out to a KML for your use with other software and data.  While there are many use cases for this, my favorite is using something like Google Earth to track new tower or site prospects, then export all failed installs out of Powercode, use Google Earth to overlay the two sets of data to make more informed decisions.  The use cases are many as we allow you to export current network sites, all customers, customers by status, and we’ll do more based on your requests.

Bug Fixes

  • New lines in some cases were breaking the customer notes section in the customer overview.  This is now fixed.
  • Portal speedtest page was breaking due to recent changes.
  • Dates on invoices will more reliably take into account certain timezones that were having issues.
  • Job Schedule and Complete emails were being sent out with blank data.  There were 2 offending circumstances that were reported to us, both are fixed.
  • Stopped Powercode from generating debit/credit tax line items of $0.00.
  • Fixed transaction descriptions being limited by character count or being cut off.
  • SurgeMail had an issue when using different domains on provisioning.  SurgeMail will now use the correct domain selected when provisioning for a customer.
  • Fixed custom items navigation link going to wrong destination.
  • Fixed issue where tickets would sometimes try to update the email even if one did not exist.

Miscellaneous

  • Telnet is now available as a protocol for equipment.  Links with telnet:// should then open your default client.
  • Added option to completely disable backups by Powercode.  This is great for users that run on VMs and take snapshots using their virtualization stack.
  • We now display pending one time charges and credits for pre-activation customers on the Services tab.
  • Invoices and debit/credits for ‘Pro Rated’ items will now be labeled as ‘Partial Month’ as that is a more universally understood term.
By |2017-06-19T15:35:29-05:002017 June 7th|Changelog, News|Comments Off on Release 17.06.07 [STABLE]

Release 17.05.22 [Stable]

This will potentially be the last stable release with minor bug fixes from the major 17.05.10 release.  If there are outstanding bugs that you are affected by, please contact support and there may be patch available.

The next release will be in the beta channel and will introduce the long awaited Option 66 templating and provisioning.

Bug Fixes

  • Fixed error caused by loading a web user when none exists while downloading work orders.
  • Fixed call log showing incorrect date/time.
  • Fixed not being able to apply multiple taxes to a charge.
  • Fixed issue with Canopy Speed Updater queue overloading.

Miscellaneous

  • Removed deprecated “Download BMU Firmware” link in preparation for new BMU upgrade system.
  • Migrated old Inventory Item Logs to into new Inventory Item History.
  • Added check for automatically updating portal username when editing a contact.
  • Added “%%INSTALLTYPE%%” variable to “Installer – Install/Service Call Scheduled” system email.
  • Added pdf export button to “Summarized Daily Deposits” report.
  • Added expanding customer notes while hovered over and focused.
By |2017-06-26T16:36:07-05:002017 May 22nd|Changelog, News|Comments Off on Release 17.05.22 [Stable]

Updates To SSL For PCI

We have been working with a few customers and the PCI scanning companies that are used by payment gateways to make sure your billing server will pass scans.  The next update early next week will contain some changes to the Apache configuration and some other areas of the server to pass PCI scans.

The changes required for this will mean that older browsers, computers, and other devices that do not support the stronger ciphers and protocols required to pass the scan may stop working when trying to access Powercode.  We don’t anticipate this actually affecting any of our users, but a note just the same.

After the 17.05.23, if your PCI scan does not pass, please send us your entire PCI report as things are added and changed in the scanning process quite frequently.  Our test customers have been passing, and if you have not you’ll definitely notice the number of errors in the report decrease significantly and we will knock out the rest for you if you send us the latest report.  This is an area we will be staying on top of moving forward.

By |2017-05-19T05:40:39-05:002017 May 19th|News|Comments Off on Updates To SSL For PCI
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