haydens

About Hayden Schuch

Software Developer at Powercode.

Easter Friday Phone Support

Powercode will be closing early on Friday, March 30, 2018 to host a company event for the afternoon.  We will close at 12PM (Noon) CST for the day.  If you have a business impacting outage, please call in and proceed to engage our on-call services.  Please leave a detailed message and we’ll get back to you as soon as possible.

By |2018-03-30T11:37:28-05:002018 March 30th|News|Comments Off on Easter Friday Phone Support

Powercode 18.03.01 Release [Stable]

Bug Fixes

  • Fixed an issue that could prevent saving prorated services.
  • Removed unused inserts on Customer Overview and fixed an index issue causing slowdown.
  • Fixed several issues with MikroTik failing to synchronize customer data.
  • Trending financial data will record correctly again.
  • Fixed a case where 0 grace days would not automatically trigger delinqunecy.
  • Fixed several issues with mirrored MikroTiks that were preventing bandwidth recording and causing issues with relay addreses.
  • Fixed a Procera v17 issue that sometimes caused a shaping rule to be applied to every customer.
  • Manual CDR imports no longer have an unknown delimiter.
  • Fixed emails attempting to send with missing information.

Miscellaneous

  • Call Log Other Contact verbage changed to “Add New Contact”.
  • Added validation to call logs to prevent empty logs or contacts from being created.
  • Sending emails to a customer now redirects you back to the customer overview after being sent.
  • Enabled Total Limit on MikroTik.
By |2018-03-01T16:20:53-06:002018 March 1st|Changelog|Comments Off on Powercode 18.03.01 Release [Stable]

Powercode 18.02.16 Release [Stable]

This stable release is the first stable release since 18.01.11. Some of the highlights include:

  • 4 New Webhooks.
  • New SMS Schedule Job Reminder Notifications.
  • Customer-specific System and Template Emails were added so you can now send System Emails to an individual customer, as well as select templates from which to draft individual customer emails.
  • MailXStream Double-Sided Printing and customizable margin sizes have been added.
  • You can now create Custom Alerts on a per-customer basis.
  • Created Customer Tags to help identify and tag customers!
  • Added a range of options to better control who, what, and where customers can make payments.
  • New Ticket feature to allow you to set up ticket parent / child relationships.
  • Ticket Email History option has been added, which allows you to append the ticket history to emails.
  • Lots of love has been added to MikroTik.
  • Various bugfixes and enhancements to make the Powercode experience better!

Be sure to check out everything that’s been added! In addition to these couple changes:

Bugfixes

  • Fixed display issue causing overlap when printing tickets.
  • Removed legacy icons that were floating on-screen for elevation profile maps.
  • Fixed an issue where customers failed to complete the archive process.

Miscellaneous

  • Added difference between line of sight and elevation in the Elevation Profile.
  • Changed default MikroTik queue to Red.
By |2018-02-16T13:36:38-06:002018 February 16th|Changelog|Comments Off on Powercode 18.02.16 Release [Stable]

Powercode 18.02.12 Release [Beta]

Bug Fixes

  • Fixed an issue preventing bandwidth usage emails from going out.
  • Equipment custom fields now load their selected value by default on edit.
  • Inventory CSV exports will no longer try to open as .sylk files.
  • Fixed an issue causing 999 to display as a customer’s grace period.
  • Fixed an issue causing the Customer Overview to stall on load.

Miscellaneous

  • Added ticket priority default value to Ticket Settings.
  • Added Fax as a phone type.
  • Added the option to set a custom delimiter for Bank Imports, Cdr Imports.
  • Renamed Tax Header on invoices to Taxes Surcharges and Fees.

MikroTik Specific Changes:

  • Can set queue types for upload, download and total – available in “Edit BMU Details”.
  • Queues are now customer based, with all customer equipment in one queue element.
  • Default queue type has been changed from “default-small” to “default”.
  • MikroTik interface has been changed from an text input to a drop-down specific to each MikroTik.
  • Interface is no longer required for non-DHCP address ranges and has been moved back in to DHCP options.
  • MikroTik Interface will no longer appear unless address range is on or mirrored to a MikroTik.
  • If an interface is required but not found, elements that require that interface will be skipped over instead of halting synchronize.
  • Information is no longer pushed to the MikroTik if nothing has changed.
By |2018-02-15T13:11:52-06:002018 February 12th|Changelog|1 Comment

Powercode 18.01.30 Release [Beta]

Bug Fixes

  • Fixed an issue preventing baicells equipment from being added on Mobile View.
  • MAC address fields no longer show when working with Baicells equipment.
  • Call Log quick add Contact now requires both First and Last Name.
  • Salesperson now defaults to ‘None’ if not selected.
  • Fixed a case where MikroTik would cause double-gathering of bandwidth.
  • Fixed white text being pasted into WYSIWYG editor.
  • Updated Back Up Status Web Hook To Show Correct Color On Slack.

Miscellaneous

  • Added the ability to test a AWS connection.
  • Added Web Hook For Customer Account Status Change.
  • Added Web Hook For Job Check In.
  • Added Web Hook For Job Check Out.
  • Added Web Hook For Job Completion.
By |2018-02-05T12:12:01-06:002018 January 30th|Changelog|Comments Off on Powercode 18.01.30 Release [Beta]

Powercode 18.01.25 Release [Beta]

New Features

  • Ticket Email History – you can now enable showing ticket history that is attached to the bottom of ticket emails.

Bug Fixes

  • Parent ticket no longer tries to associate if none is set.
  • Schedule live view zooms to company address again if no jobs are scheduled.
  • Fixed invalid check for empty latitude and longitudes on customer home addresses.

Miscellaneous

  • Added CustomerID to the Customers with Outstanding Balance report.
  • Company association no longer shows on the Add Customer Wizard if there is only 1 brand in Powercode.
  • Customer-specific alerts now activate automatically on creation.
  • Doubled schedule override history retention time.
  • Ported over the Customer Overview file upload dropzone to Network Sites.
By |2018-01-26T09:38:56-06:002018 January 26th|Changelog|Comments Off on Powercode 18.01.25 Release [Beta]

Powercode 18.01.23 Release [Beta]

Bug Fixes

  • Customer custom select options now properly display their value.
  • Closed customer tickets in Ticket Relation History now shows its appropriate color.
  • Fixed equipment throwing an invalid error on deletion.
  • Tickets no longer take a long time to load.
  • Added validation to fix an issue where undeliverable emails could spam ticket creations.
By |2018-01-23T14:56:11-06:002018 January 23rd|Changelog|Comments Off on Powercode 18.01.23 Release [Beta]
Go to Top