Yearly Archives: 2016

/2016

Release 16.11.29

Bug Fixes

  • BMU Event Log Spam – Fix BMU Event Log Spam if no BMU is connected.
  • Calendar Arrows – The job calendar arrows previously were not very crisp.
  • Customer Portal Data Inaccuracy – Made the customer portal data display more accurately.
  • Date Picker Inputs – We changed a few colors to make it more apparent that date pickers are active inputs.
  • Graph Date Shift – The 12 month graph dates now are more accurate to the date the data was accrued.
  • Job Notifications – Jobs now send email even when the job switches users without switching times.
  • Procera Bandwidth Gathering – On some cases, Procera Bandwidth Gathering would not properly gather.
  • Procera Time Controls Posting – On certain browsers, Procera Time Controls would not post properly.

Miscellaneous

  • Contact Page – The contact page has been re-skinned.
  • Customer Status Description – A description of what each status does is now displayed on the customer change status page.
  • Default CC Expiration – The default CC expiration now by default is not in the past.
  • Increase Usability – Minor changes have been made to many pages to improve page to page navigation and flow.
By |2017-05-10T10:39:08+00:002016 November 29th|Changelog|0 Comments

Release 16.11.23

Bug Fixes

  • Day by Day Bandwidth Graphs – Day by Day Bandwidth Graphs were displaying date incorrectly.
  • Network Notifications Resend – Under certain circumstances, network notifications would continue alerting device probes as good.
  • Ticket Table Relations – Under certain circumstances, relations didn’t show in the ticket table.
By |2017-05-10T10:39:17+00:002016 November 23rd|Changelog|0 Comments

Release 16.11.22

System Changes

  • Data Calculations – Data calculations across the system have been modified to be more accurate.

Bug Fixes

  • 1 IP Address Range Gateway Calculation – Gateway calculation on 1 IP Address Ranges is a little more intelligent.
  • 12 Month Bandwidth History – Certain months weren’t showing properly on 12 month bandwidth history using Fixed Day: Due Date billing.
  • Consumable Minimum Stock Level Trigger – Consumables now trigger the minimum stock level email.
  • Duplicate Job Completion Emails – Users no longer receive duplicate job completion emails if assigned to more than 1 group with the permission of ‘job completion emails’.
  • Import DIDs – The Import DIDs form wasn’t posting properly.
  • Job Notes Special Symbols – Certain symbols were making job notes not show properly.
  • Network Dashboard Links – Network dashboard links now remain links after page load.
  • Powercode Procera Live View Accuracy – Powercode Procera Live View is now much more accurate than before.
  • Print Ticket (Dark Theme) – In dark theme, printing tickets resulted in a very light header.
  • Probe Notifier Over Notify – On edge cases, the equipment probe notifier would notify every minute regardless of repeat settings.
  • Safari Inventory Assignee Toggle – On Safari browser, the assignee toggle did not work properly.
  • Service CSV Export Duplicate IDs – When exporting the Services CSV, the ID showed twice.
  • Ticket Responsible User – Upon clicking My Tickets -> Responsible Group, it shows all the tickets assigned to your group.
  • Ticket Sidebar Responsible Group Counts – Ticket sidebar’s responsible group counts were not accurate.
  • Ticket Tags (Dark Theme) – In dark theme, the text for adding ticket tags was illegible.
  • View Own Ticket – IIf a ticket was assigned to a user and a group they weren’t a member of, they were unable to view the ticket in their ticket list.

Miscellaneous

  • Customer ID Multi Day Schedule – Customer ID is now included in the Multi Day Schedule.
  • Customer Overview Job Sort – Customer Overview Jobs are now sorted by start time with the latest job on top.
  • Job Completion Emails – Job completion emails have been removed from the default permission groups. If you would like to get job completion emails, please add yourself to a custom permission group containing the appropriate permission.
  • Services Currency Symbol – The currency symbol now shows on the services table.
By |2017-05-10T10:40:19+00:002016 November 22nd|Changelog|0 Comments

Release 16.11.03

New Features

  • Custom Reports Date Range – Date Range Custom Report type has been added. Enables users to select a date range upon execution of the report.
  • Powercode Procera Live View – The first rendition of Powercode Procera Live View is now available.
  • Readynet TR-069 Management – Readynet Remote Management is now available via the Equipment Details pages. Configuration is located in Config -> Third Party Integrations -> ReadyNet.

Bug Fixes

  • Add Shared Network – Previously, it was not possible to add shared networks.
  • Customer Job Notification Exclusion – Customers that were excluded using the checkboxes were previously not excluded.
  • Customer Physical Address Notes – Billing address notes were overwriting physical address notes on page load.
  • Delete Service Prorate – Upon deleting a service, the service would prorate regardless of selection.
  • ePMP Monitoring Tool – The ePMP monitoring tool was not functioning properly as of the 16.09 releases.
  • Equipment Add/Edit Page Speed – After much optimization with database queries, the equipment add/edit page speed is greatly improved.
  • Inventory Inactive WebUser – Inactive WebUsers are no longer displayed in Inventory Dropdowns.
  • Inventory Item Columns – The responsiveness of Inventory Item Columns have been re-worked to show/hide columns in a more intelligent priority.
  • Ping Widget – The ping widget now resolves hosts properly.
  • Probe Output Modifier – Output modifier on equipment details now shows the proper modified value.
  • Tax Report Credit Column – The credit column of the tax report now shows the proper value.
  • User Job Schedule Menu – On Firefox, users were unable to open the user job schedule menu.
By |2017-05-10T10:42:03+00:002016 November 3rd|Changelog|0 Comments

Release 16.10.04

Bug Fixes

  • Equipment ARP From BMU – BMU Arp is now displayed properly in equipment details.
  • Mobile Check-In – Previously, incorrect buttons would appear upon trying to check into a second job.
  • Schedule Live View – Remove false error that upon saving job notes.
By |2017-05-10T10:42:11+00:002016 October 4th|Changelog|0 Comments

Release 16.09.28

New Features

  • Job Completion Email – An email is now sent to all people (with the proper permission) upon job completion.
  • Manage Contacts in Installer View – Manage customer contacts in the installer mobile view.
  • Mobile Equipment Details – View Equipment Details from the installer mobile view.
  • Mobile ISP Only Description – View ISP Service Description on the installer mobile view.
  • Mobile View Reprobe – Reprobe equipment from the installer mobile view.
  • Queue Contracts from Installer View – Queue contracts from the installer mobile view.
  • Sign Contract from Installer View – Sign queued contracts via installer mobile view on your installer tablet or mobile phone.
  • Updated Customer Jobs from Installer View – See all “Upcoming/In Progress/Completed” jobs while viewing the customer page in installer mobile view.

Bug Fixes

  • Equipment Duplicated Name Error – The previously ambiguous error now states that the error is from a duplicated equipment name.
  • Inventory Duplicate MAC – When an item was deleted, the Inventory system wouldn’t allow a new item with that MAC to be added.
  • Inventory Equipment Filter/Sort – Equipment filter in Inventory now filters and sorts by Equipment ID, rather than Equipment Name.
  • Mobile View Customer Job Back Button – Pressing the back button now sends user back to correct date on the calendar.
  • Network Site Searching – Searching using the top bar would previously result in a blank page.
  • Parent Child – Rather than stating “No entries found”, adding a parent now lists the proper possible parents.
  • Slow Customer Emails – Customer emails have been given a dramatic speed boost.
By |2017-05-10T10:42:28+00:002016 September 28th|Changelog|0 Comments

Release 16.09.21

System Changes

  • Networking Optimization – Improved performance of networking features.

New Features

  • Custom Customer Alerts – You can now make admin facing customer alerts using the same filters as Mass Email. Found under Accounts -> Custom Customer Alerts.
  • Inventory Consumables – Track nuts, bolts, zip-ties, and more.
  • Inventory Filters – Live search through inventory using any column(s).
  • Inventory History – An entire history log for items and product.
  • Inventory Mass Edit/Delete – Change more than one item at the same time by checking a box on the left side of the inventory table.
  • Inventory Mass Move – Move many devices from one assignee to another.
  • Inventory Minimum Stock Level Emails – Notification emails when products go below their Minimum Stock Level.
  • Inventory Quantity Graphing – Graph the quantity of in stock and deployed products.
  • Inventory to Equipment Association – Select MAC Address from Inventory by Stock Location when adding equipment.
By |2017-05-10T10:42:36+00:002016 September 21st|Changelog|0 Comments

Release 16.09.15

Bug Fixes

  • Customer Custom Data Fields – Editing Customer Custom Data Fields no longer results in a blank screen.
  • Network Complete Map – Complete Map was no longer visible under certain conditions. Under all conditions, the complete map is visible now.
By |2017-05-10T10:42:45+00:002016 September 15th|Changelog|0 Comments

Release 16.09.01

New Features

  • Archive Customer – You can now archive a customer. Archived customers are no longer displayed in the Powercode system.
  • FCC Form 477 State Selection – Allows users to select specific states to include in FCC report.

Bug Fixes

  • Device Probe – Device probes that are given a new manufacture, no longer default back to generic.
  • FCC Form 477 Deployment Report – Fixes FCC 477 deployment report to use the upload speed from the same service as the fastest download, rather than fastest upload available in the block.
  • FCC Form 477 Export Report Firefox – Fixes file names of FCC reports exported from Firefox.
  • Hide ECheck – If an ECheck is not enabled in the payment gateway, it will not give you the option to add one in billing.
  • Network Complete Map – Complete Map is still visible if there are no customers/network sites.
By |2017-05-10T10:42:55+00:002016 September 1st|Changelog|0 Comments
Load More Posts