Changelog – Page 19

Release 17.05.17 [Stable]

This release fixes a few regressions introduced in Release 17.05.10.

Bug Fixes

Fixed ACH bank export permissions.
Fixed bank transaction import description.
Fixed issue with assigning multiple inventory items.
Fixed payment amount not showing trailing 0 while making cash/check payment.
Fixed custom tab showing when no custom fields available for equipment.
Fixed error with permissions display on the weather widget.
Fixed Procera bandwidth data not being saved.

Miscellaneous

Added validation to contact call logs.
Added backup of bandwidth data on upgrade.

By Hayden Schuch|2017-05-17T15:27:34-05:002017 May 15th|Changelog, News|Comments Off

Amended Release 17.05.10 [Stable]

Yesterday’s release of 17.05.10 went out with one bug that has already been resolved. Temporary grace dates being set on customers that were already delinquent and another combination of settings would not save properly.

The first person to upgrade reported this, and the upgrade files were patched along with that customer before anyone else upgraded within minutes. If you were waiting to upgrade to 17.05.10 due to this bug report, you can safely update now or wait for the next build.

By Hayden Schuch|2017-05-15T09:58:02-05:002017 May 10th|Changelog, News|Comments Off

Release 17.05.10 [Stable]

Release 17.05.10 is the first stable release going out to every Powercode customer since 17.01.26. Review all of the release notes about these releases before upgrading.

This stable release contains the following beta releases:

For all future upgrades, your Powercode will be set to upgrade to the latest stable release. To receive the beta releases, go to Config -> System Configuration -> System. Under the “Powercode Settings” there will be a “Powercode Release Type” drop down. There you can switch to Beta Releases. See “A Change To Update Mentality” for more details.

If there are questions about these releases or anything else that has changed, don’t hesitate to reach out to our support team, and they will happily assist you.

Bug Fixes

Fixed case where tax calculation would incorrectly round the wrong way.
Fixed case where credit would apply tax as a debit.
Fixed label with the Daily Deposit Graph.
Fixed case where customer password wouldn’t save properly.
Fixed permissions for Report Dashboard to include all groups by default.
Fixed file not found error when saving customer information.

Miscellaneous

Optimized hundreds of pages where user data was being loaded twice.
Restricts only RNControl compatible routers from loading into the RNControl/Readynet tab.
Updated API calls to log verbosely (successful and failed API calls) if setting is activated.

By Hayden Schuch|2017-05-11T09:18:55-05:002017 May 10th|Changelog, News|Comments Off

Release 17.04.24 [Beta]

Bug Fixes

Fixed issue where tax credits would not apply.
Fixed issue where taxes associated with services would sometimes not load.
Fixed issue where one-time service charges would not load properly.
Fixed case where text would not translate in the Customer Portal.
Fixed issue where updating inventory would not work properly.

Miscellaneous

Removed old links from navigation menu.
Updated customer notes to save without page reload.

By Hayden Schuch|2017-05-10T10:38:14-05:002017 April 24th|Changelog|Comments Off

Release 17.04.17 [Beta]

Bug Fixes

Fixed an issue where calculating delinquency date would cause a fatal error.
Fixed erroneously logging for mass update of ticket status.
Fixed bank payment from not being displayed if ECheck is enabled on the customer overview.
Fixed error when displaying logs with quotes in Customer Event Log.
Fixed duplicate ticket titles from displaying after merging tickets.
Fixed additional case where customer portal minimum payment amount would not validate properly.
Fixed issue where tax was not being removed when removing a charge.
Fixed incorrect tax date calculations.

By Hayden Schuch|2017-05-10T10:38:38-05:002017 April 14th|Changelog|Comments Off

Release 17.04.10 [Beta]

New Features

Added activation of customers upon job completion through Schedule Live View.
Added option to make contract templates selectable.
Added option to push a temporary grace date to guaranteed accounts under a guarantor.
Added line on the customer overview showing when the customer will turn delinquent.
Added assigned tech to work orders.
Added ticket history, shows last updated tickets by date
Added dropdown to export to PDF for tabular data.
Added option to check monthly for expired credit cards and turn the cards to manual to avoid charging expired cards.
Added in new link to point all future patchnotes to powercode.com.

Bug Fixes

Fixed services not submitting properly on save.
Fixed multiple identical tickets being submitted on customer overview.
Fixed report dashboard icon selection from overlapping.
Fixed certain custom report queries from being incorrectly escaped.
Fixed missing cancel button for updating services.
Fixed date format for Customer Balance Report.
Fixed issue where equipment parents would sometimes not display.
Fixed usability for adding mac addresses from inventory to equipment.
Fixed pager counter for call logs.
Fixed minimum amount and multiple payment submissions on customer portal.
Fixed customers turning delinquent if an overriding temporary grace date is set.
Fixed image scale for job completion data.
Fixed primary contact being changed if not directly modifying primary type.
Fixed issue where custom customer alerts would try to add duplicate groups to an alert.
Fixed tax zone report generation throwing an error if the name was greater than 31 characters.
Fixed loading correct email for a ticket.
Fixed new ticket form error which sometimes caused an infinite loading button.
Fixed ticket count in the ticket totals report.
Fixed attempting to charge tax when tax is 0.
Fixed archive customer page button formatting.
Fixed being able to archive customer without first removing or transferring equipment off the account.
Fixed payments report to display all credit card transactions and totals for all card payments.
Fixed spamming minimum stock level emails by sending out an alert once per day at noon.
Fixed being able to add duplicate MAC addresses to inventory.
Fixed customer status box scrolling instead of floating off screen on Complete Map.
Fixed an issue with the customer balance report not submitting properly.
Fixed wrong date displayed on data usage graphs.
Fixed styling with customer log when viewing more details.
Fixed add customer wizard clearing billing address on submit, but failed validation.
Fixed tax entry date for a custom charge being different than the date on the custom charge.
Fixed column line breaks for reports.
Fixed arrow navigation not applying to custom reports.
Fixed custom report display format to be more adaptive.
Fixed permissions for custom reports and the report dashboard.
Fixed multiple reports permissions for the same application.
Fixed error when sending email to customer in which input was failing.
Fixes permissions with merging tickets.
Fixes autocomplete on customer portal login.
Fixes showing duplicate user groups for permissions which would result in a fatal error.
Fixed issue where radius server information was not being saved.
Fixed validation for snmp oids, which would incorrectly flag a leading 0.
Fixed query-based accounting report permissions.
Fixed completed jobs report permissions.
Fixed issue where erasing a custom data field name would erroneously remove it from Powercode.
Fixed call log when editing so it does not cut off longer entries.
Fixed issue where job completion data was only being loaded for the first clicked job.
Fixed issue where uploading images for a job would result in a fatal error.
Fixed all future jpeg/jpg image uploads to be rotated correctly.
Fixed unnecessary conversion when editing an open access IP.
Fixed case where adding new credit card did not always work.
Fixed spelling with Ipiphony tooltip.
Fixed issue that caused some late fees to not apply.
Fixed issue where customer logs details would not display properly.

Miscellaneous

Added current balance to default amount when making a check payment.
Added logs to mass update of ticket statuses.
Added automatic email to be sent out when automatic payment method is removed from a customer account.
Added separate email triggers for Install and Service.
Added technician to the network job locations tab.
Added automatic payment method warning for bank account payments in the customer portal.
Added customer log when creating a new customer call log.
Added link back to customer page on elevation profile.
Added ticket ID and Title to log when merging tickets.
Added date to batch email customer event log.
Added warning when assigning customer to an emailed ticket that the email will change.
Added placeholders for ACH Banking to avoid being saved as config values.
Allows for TowerCoverage.com Default Category.
Cleaned up new customer wizard styling.
Changes default support email account when their category or type is deleted.
Saving a network site now redirects you to that site.
Modified customer usage report to only show 3 decimal places.
Updated signed contract wording to be more specific.
Updated remote http port to show as link.
Updated FCC 477 Report to allow exporting individual data.
Updated custom fields for new customers to be more efficient.
Updated UI for creating customer call logs.
Moved custom customer alerts navigation item under Items > Custom.

By Hayden Schuch|2017-05-10T10:38:48-05:002017 April 3rd|Changelog|Comments Off

Release 17.01.26

New Features

Click to Edit Notes – Added ability to click on the text box in customer overview to edit notes
Complete Jobs CSV – Added CSV export to completed jobs
Report Dashboard – Created a Report Dashboard to easily view and search reports and create custom reports

Bug Fixes

Auto IP Out of Range – Fixed inaccurate count of free IP Addresses
BMU IP Address Ranges – Fixed overlapping BMU address ranges
Contract Table Header – Replaced Last Modified header with accurate header
Email Queue Not Clearing – Stopped emails with no ‘To’ address from piling up in mail queue
Equipment Parent Child – Fixed equipment from becoming the parent of its parent
Invoice Message – Fixed invoice message field not saving empty message
Ipifony Price Override – Fixed price override for Powercode prices
Job Completion Photo Rotation – Fixed completion photo orientation when photos are taken in mobile view
Job Notes Edit Permission – Fixed permission check for editing job notes
Merged Ticket – Fixed Ticket Attachment on merged tickets
Mobile View Price Override – Added a check for price override in customer services in mobile view
Open Access List IPs – Fixed duplicate open access IPs
Procera Queue – Fixed Procera queue failing due to incorrect math
Queue Canopy Speed Updater – Rewrote Radio Speed Updater Queue to be more efficient
Scheduled Job Notes – Fixed quotes from being removed from job notes
System Checklist Tim – Fixed incorrect system checklist time
Ticket Type/Category – Added validation when adding ticket categories and types
User Schedule Override – Fixed width for user schedules and retrieved override times
User Validation – Added validation when adding a user

Miscellaneous

Add Service Form – Added layout to Add Service form
Alphabetize Address Ranges – Alphabetized address ranges in add/edit/transfer equipment forms
Bank Transactions Import – Added and saved descriptions to Bank Transaction Format and sort payments by most recent at the top
Billing Time – Added the time billing started/ended
Bing Maps Popup – Updated Bing Map popup
Custom Fields Sorting – Sorted all custom fields alphabetically
Customer Logs Redesign – Redesigned the customer logs page
Customer Portal Payment Sorting – Sorted transactions in customer portal by date instead of event
Default User For Ticket – Added current user as the default user assigned to a ticket when creating a new ticket from the ticket page
Edit User Alert – Added an alert when selecting Not Active from user add/edit page
Improved Contract Template – Improved adding html in contract to better suit all use cases
Invoice Date Text Before Invoice Date – Added the text ‘Invoice Date:’ before invoice date
Job Completion Icon – Added a job completion icon to Schedule Live View
Job Template Minutes Validation – Added validation for minutes in job template
Merge Tickets Confirmation Message – Added a confirmation message stating merging tickets cannot be undone
Probe Graph Sorting – Sorted probe graphs on equipment page alphabetically
Switching Tech Group Warning – Switching a job between tech groups now throws a warning
Tower Coverage Submission – Billing data is more accurately retrieved when account is created by Tower Coverage submission
Update Contract Template System Log Entry – Added different text based on if the name is updated or not

By Hayden Schuch|2017-05-10T10:38:59-05:002017 January 26th|Changelog|Comments Off

Release 16.11.29

Bug Fixes

BMU Event Log Spam – Fix BMU Event Log Spam if no BMU is connected.
Calendar Arrows – The job calendar arrows previously were not very crisp.
Customer Portal Data Inaccuracy – Made the customer portal data display more accurately.
Date Picker Inputs – We changed a few colors to make it more apparent that date pickers are active inputs.
Graph Date Shift – The 12 month graph dates now are more accurate to the date the data was accrued.
Job Notifications – Jobs now send email even when the job switches users without switching times.
Procera Bandwidth Gathering – On some cases, Procera Bandwidth Gathering would not properly gather.
Procera Time Controls Posting – On certain browsers, Procera Time Controls would not post properly.

Miscellaneous

Contact Page – The contact page has been re-skinned.
Customer Status Description – A description of what each status does is now displayed on the customer change status page.
Default CC Expiration – The default CC expiration now by default is not in the past.
Increase Usability – Minor changes have been made to many pages to improve page to page navigation and flow.

By Hayden Schuch|2017-05-10T10:39:08-05:002016 November 29th|Changelog|Comments Off

Release 16.11.23

Bug Fixes

Day by Day Bandwidth Graphs – Day by Day Bandwidth Graphs were displaying date incorrectly.
Network Notifications Resend – Under certain circumstances, network notifications would continue alerting device probes as good.
Ticket Table Relations – Under certain circumstances, relations didn’t show in the ticket table.

By Hayden Schuch|2017-05-10T10:39:17-05:002016 November 23rd|Changelog|Comments Off

Release 16.11.22

System Changes

Data Calculations – Data calculations across the system have been modified to be more accurate.

Bug Fixes

1 IP Address Range Gateway Calculation – Gateway calculation on 1 IP Address Ranges is a little more intelligent.
12 Month Bandwidth History – Certain months weren’t showing properly on 12 month bandwidth history using Fixed Day: Due Date billing.
Consumable Minimum Stock Level Trigger – Consumables now trigger the minimum stock level email.
Duplicate Job Completion Emails – Users no longer receive duplicate job completion emails if assigned to more than 1 group with the permission of ‘job completion emails’.
Import DIDs – The Import DIDs form wasn’t posting properly.
Job Notes Special Symbols – Certain symbols were making job notes not show properly.
Network Dashboard Links – Network dashboard links now remain links after page load.
Powercode Procera Live View Accuracy – Powercode Procera Live View is now much more accurate than before.
Print Ticket (Dark Theme) – In dark theme, printing tickets resulted in a very light header.
Probe Notifier Over Notify – On edge cases, the equipment probe notifier would notify every minute regardless of repeat settings.
Safari Inventory Assignee Toggle – On Safari browser, the assignee toggle did not work properly.
Service CSV Export Duplicate IDs – When exporting the Services CSV, the ID showed twice.
Ticket Responsible User – Upon clicking My Tickets -> Responsible Group, it shows all the tickets assigned to your group.
Ticket Sidebar Responsible Group Counts – Ticket sidebar’s responsible group counts were not accurate.
Ticket Tags (Dark Theme) – In dark theme, the text for adding ticket tags was illegible.
View Own Ticket – IIf a ticket was assigned to a user and a group they weren’t a member of, they were unable to view the ticket in their ticket list.

Miscellaneous

Customer ID Multi Day Schedule – Customer ID is now included in the Multi Day Schedule.
Customer Overview Job Sort – Customer Overview Jobs are now sorted by start time with the latest job on top.
Job Completion Emails – Job completion emails have been removed from the default permission groups. If you would like to get job completion emails, please add yourself to a custom permission group containing the appropriate permission.
Services Currency Symbol – The currency symbol now shows on the services table.

By Hayden Schuch|2017-05-10T10:40:19-05:002016 November 22nd|Changelog|Comments Off