New Features

  • Added activation of customers upon job completion through Schedule Live View.
  • Added option to make contract templates selectable.
  • Added option to push a temporary grace date to guaranteed accounts under a guarantor.
  • Added line on the customer overview showing when the customer will turn delinquent.
  • Added assigned tech to work orders.
  • Added ticket history, shows last updated tickets by date
  • Added dropdown to export to PDF for tabular data.
  • Added option to check monthly for expired credit cards and turn the cards to manual to avoid charging expired cards.
  • Added in new link to point all future patchnotes to powercode.com.

Bug Fixes

  • Fixed services not submitting properly on save.
  • Fixed multiple identical tickets being submitted on customer overview.
  • Fixed report dashboard icon selection from overlapping.
  • Fixed certain custom report queries from being incorrectly escaped.
  • Fixed missing cancel button for updating services.
  • Fixed date format for Customer Balance Report.
  • Fixed issue where equipment parents would sometimes not display.
  • Fixed usability for adding mac addresses from inventory to equipment.
  • Fixed pager counter for call logs.
  • Fixed minimum amount and multiple payment submissions on customer portal.
  • Fixed customers turning delinquent if an overriding temporary grace date is set.
  • Fixed image scale for job completion data.
  • Fixed primary contact being changed if not directly modifying primary type.
  • Fixed issue where custom customer alerts would try to add duplicate groups to an alert.
  • Fixed tax zone report generation throwing an error if the name was greater than 31 characters.
  • Fixed loading correct email for a ticket.
  • Fixed new ticket form error which sometimes caused an infinite loading button.
  • Fixed ticket count in the ticket totals report.
  • Fixed attempting to charge tax when tax is 0.
  • Fixed archive customer page button formatting.
  • Fixed being able to archive customer without first removing or transferring equipment off the account.
  • Fixed payments report to display all credit card transactions and totals for all card payments.
  • Fixed spamming minimum stock level emails by sending out an alert once per day at noon.
  • Fixed being able to add duplicate MAC addresses to inventory.
  • Fixed customer status box scrolling instead of floating off screen on Complete Map.
  • Fixed an issue with the customer balance report not submitting properly.
  • Fixed wrong date displayed on data usage graphs.
  • Fixed styling with customer log when viewing more details.
  • Fixed add customer wizard clearing billing address on submit, but failed validation.
  • Fixed tax entry date for a custom charge being different than the date on the custom charge.
  • Fixed column line breaks for reports.
  • Fixed arrow navigation not applying to custom reports.
  • Fixed custom report display format to be more adaptive.
  • Fixed permissions for custom reports and the report dashboard.
  • Fixed multiple reports permissions for the same application.
  • Fixed error when sending email to customer in which input was failing.
  • Fixes permissions with merging tickets.
  • Fixes autocomplete on customer portal login.
  • Fixes showing duplicate user groups for permissions which would result in a fatal error.
  • Fixed issue where radius server information was not being saved.
  • Fixed validation for snmp oids, which would incorrectly flag a leading 0.
  • Fixed query-based accounting report permissions.
  • Fixed completed jobs report permissions.
  • Fixed issue where erasing a custom data field name would erroneously remove it from Powercode.
  • Fixed call log when editing so it does not cut off longer entries.
  • Fixed issue where job completion data was only being loaded for the first clicked job.
  • Fixed issue where uploading images for a job would result in a fatal error.
  • Fixed all future jpeg/jpg image uploads to be rotated correctly.
  • Fixed unnecessary conversion when editing an open access IP.
  • Fixed case where adding new credit card did not always work.
  • Fixed spelling with Ipiphony tooltip.
  • Fixed issue that caused some late fees to not apply.
  • Fixed issue where customer logs details would not display properly.

Miscellaneous

  • Added current balance to default amount when making a check payment.
  • Added logs to mass update of ticket statuses.
  • Added automatic email to be sent out when automatic payment method is removed from a customer account.
  • Added separate email triggers for Install and Service.
  • Added technician to the network job locations tab.
  • Added automatic payment method warning for bank account payments in the customer portal.
  • Added customer log when creating a new customer call log.
  • Added link back to customer page on elevation profile.
  • Added ticket ID and Title to log when merging tickets.
  • Added date to batch email customer event log.
  • Added warning when assigning customer to an emailed ticket that the email will change.
  • Added placeholders for ACH Banking to avoid being saved as config values.
  • Allows for TowerCoverage.com Default Category.
  • Cleaned up new customer wizard styling.
  • Changes default support email account when their category or type is deleted.
  • Saving a network site now redirects you to that site.
  • Modified customer usage report to only show 3 decimal places.
  • Updated signed contract wording to be more specific.
  • Updated remote http port to show as link.
  • Updated FCC 477 Report to allow exporting individual data.
  • Updated custom fields for new customers to be more efficient.
  • Updated UI for creating customer call logs.
  • Moved custom customer alerts navigation item under Items > Custom.