News

Powercode Release 24.10.16 [STABLE]

Misc.

  • Resolved an issue with webhooks when deleting equipment. (#PC-408)
  • Updated Moneris API from version 1.0.22 to 1.0.31.
  • Resolved an issue with searching by equipment ID in inventory. (#PC-373)
  • Removed URL encoding from transaction description. (#PC-393)
  • Resolved an issue with duplicate bandwidth gathering records. (#PC-409)
  • Resolved an issue with equipment details not being properly displayed when viewing in the installer portal. (#PC-428)
  • Resolved an issue with SMS logs. (#PC-425)
  • Resolved issues with adding a Mikrotik BMU. (#PC-412)
  • Resolved multiple ticket board issues.
  • Resolved an issue with failed automatic payments as being processed.
  • Resolved various issues with the BCL generator.
  • Resolved issues with the system config page. (#PC-439)
  • Resolved an issue that allowed duplicate IPs to be entered. (#PC-424)
By |2024-10-22T10:24:18-05:002024 October 22nd|News|Comments Off on Powercode Release 24.10.16 [STABLE]

Powercode Release 24.06.18 [STABLE]

Billing

  • Updated the delinquent customer reconnection fee to be a service rather than a dollar amount.
  • Update address type to be the type of bill rather than other.
  • Resolve an issue with monthly discounts.
  • Resolved an issue where the guarantee bill would be transferred to an inactive guarantor.
  • Resolved an issue with e-check verification.
  • Resolved an issue with bank imports.
  • Updated NACHA ACH format.
  • Resolved an issue where returned checks were not turning customers delinquent.  #D-25
  • Resolved an issue with pre-pay months.

Saisei

  • Added a cron to save the Saisei config automatically every six hours.
  • Added a config option under system config to allow Saisei Parent child to specifically be turned off.

Mikrotik

  • Improved sync time of Mikrotik BMUs.
  • Added a default interface for Mikrotik BMUs configurable via the add/edit bmu page.

API

  • Added transfer ticket api endpoint.

UI

  • Improved top navigation.
  • Added an option for a pinnable side navigation.
  • Resolved an issue that would result in the infrastructure overview being unresponsive.
  • Added an option for Towercoverage to add a multi map link that appears on the customer overview.
  • Added a DHCP log tab to the equipment details page.
  • Resoloved an issue with the job check-in timer not displaying properly.  #218

Tickets

  • Resolved an issue with the incorrect files appearing at the top of a ticket.
  • Added the ability to create network matinence tickets.

Reports

  • Resolved an issue with the Tax Zone report.
  • Resolved an issue where the failed installed report would fail to load. #204
  • Include VOIP lines to monthly recurring on the financial dashboard. #D-44

Trango

  • Added provisioning support for Trango NIDs.

Network Monitoring

  • Added groups to sites.
  • Added Observium support
  • Added a public facing network status page based on the groups.
  • Fixed issues with graphs on the equipment overview.
  • Added DHCP log tab that pulls records if they are in the last 5 million lines of the vrmu dhcp log.

Webhooks

  • Added a webhook for when a ticket is added to a specifc group.

Registration

  • Created a new pulic facing page at :448/register.
  • Added customer groups to contracts to allow them to be filtered on the registration.
  • Services and Contracts will populate based on the service area (Customer Group).

Office 365

  • Added support for office 365 with inbound support account and outbound going email.

Star Solutions

  • Added BMU support for Star Solutions.

MISC.

  • Resolved an issue that prevented unimus from functioning properly.
  • Resovled issues with Twilio integration.
  • Added BMU as a filter option for mass communication.
  • Resolved an issue where unordered lists would break contracts. #164
  • Resolved an issue with the customer search in the new task popup window. #180
  • Resolved an issues with searching support email blaklist. #181
  • Resolved an issue with pager duty repeat settings. #184
  • Resolved an issue with international VOIP numbers that lead with a zero. #186
  • Made the customer portal login page responsive. #187
  • Resolved an issue with Calix device types. #194
  • Added the export report button to completed jobs report. #195
  • Resolved an issue with late fee application. #196
  • Resolved an issue where the address range dropdown would be empty. #197
  • Resolved an issue with updating the external account ID from the API. #199
  • Add an option to re-apply contracts when editing a service. #200
  • Resolved issues with installer view job check-in timer. #202
  • Resolved an issue with webhooks. #207
  • Resolved an issue with drag on drop scheduling on mobile devices. #222
  • Resolved an issue with job notes becoming unreadable due to special characters. #160
  • Resolved an issue with contracts not displaying properly due to special characters. #212
  • Added sender email address under the customer portal contact us section to resolve issues with sending emails. #178
  • Resolve an issue with schedule live view display issue. #177
  • Referral discount has been added to the monthly services total. #192
  • Added the ability to make custom fields requried. #D-38
  • Resolved an issue with the repeated discount slider not functioning properly. #D–58
  • Added a loading notice to the map. #209
By |2024-06-19T13:15:28-05:002024 June 18th|Changelog, News|Comments Off on Powercode Release 24.06.18 [STABLE]

Powercode Release 23.03.27[BETA]

General

  • This release is behind a breakpoint.  Please contact support to schedule an upgrade.

MailXstream

  • Added options for international templates. #TDP-5

CDR Records

  • Improved load time on large call record data sets. #2650

Scheduled Jobs

  • Resolved issues with the schedule live view not honoring the schedule override. #2695
  • Resolved issues where high amounts of fields would result in the column being very narrow. #2566

Add Service

  • Resolved an issue where the monthly discount select dropdown was not scrollable or searchable, leaving some options unselectable. #2598

Twilio

  • Resolved an issue with the logs not sorting chronologically.  #2660

Complete Map

  • Resolved issues with the customer tag filter not showing all the customers.  #2692

Inventory

  • Resolved issues with the inventory product graphs not accurately reflecting counts.  #2691
  • Resolved an issue where the history was not showing deleted inventory.

Billing

  • General improvements including error handling in the event MySQL crashes.
  • Added a config option for the IPPay credit card information updater.
  • Resolved an issue with e-check and ProPay.
  • Improved handling of responses from the credit card activity report. #2680

Map

  • Updated to the powercode map icons to have better contrast with the background of Google maps.

VoIP

  • Resolved issues with international call billing.

Backups

  • Resolved issues with the token not refreshing for dropbox oAuth. #1394

Telrad

  • Public beta version of Telrad integration.

Calix

  • Public beta version.

Saisei

  • Powercode recommends contacting Powercode support to audit your Saisei config and possibly reset the configuration to ensure that the configuration functions as intended going forward.

  • Update to use MIR/CIR, sequence, and priority for policies.
  • Remote subnets are now entered into the Saisei host table as a subnet entry instead of treating the remote subnets as access points within Saisei.
  • The Saisei config auto saves every six hours now.

Email

  • Resolved an issue with attachments on emails.
  • Resolved an issue with the support email blacklist page not loading properly.

Site Overview

  • Resolved an issue where the job template would be unselectable.

Twilio

  • Expanded the next day job reminder configuration options.

phpIPAM

  • Integration in beta.

Custom Fields

  • Sort fields alphabetically in all views.

Mikrotik

  • Mikrotik is in beta and untested.  A stable tested version will come in the following release in weeks to come.

Network Sites

  • Added abbreviations to the sites list.
By |2023-03-28T13:49:12-05:002023 March 27th|Changelog, News|Comments Off on Powercode Release 23.03.27[BETA]

Powercode Release 20.12.31 [BETA]

API

  • Gets all of customer’s phone numbers when customer record is requested

Baicells

  • Added option to enable/disable Baicells logging

Billing

  • Assessment of fee upon reconnect of a delinquent customer
  • No longer assess $0.00 charges for $0.00 taxes

Customer Portal

  • Use customer’s locale preference in the customer portal, if it is set

Customer Overview

  • Fixed link back to customer overview from Transactions view

Inventory

  • Allow to set a minimum stock level of 0

Mobile View

  • Fixed issue where phone numbers not showing correctly

Schedule Live View

  • No longer showing drive time when Calculate Drive Time is disabled
  • Fixed visual bug hiding hamburger menu from view

Tickets

  • Added option to generate a ticket for a scheduled install
By |2021-01-05T08:49:22-06:002021 January 5th|Changelog, News|Comments Off on Powercode Release 20.12.31 [BETA]

Powercode Release 20.12.10 [Beta]

Add Customer Wizard

  • Added options to hide fields that aren’t required for customer creation in the add customer wizard configuration.

Authorize.net

  • Resolved an issue where payments were being rejected due the reference ID being too long.

Geolocation Error

  • If a customer’s address is set to automatically geocode and their physical address has a latitude or longitude of zero it will attempt to geolocate and update the coordinates.

Webuser Accounts

  • Resolved an issue where updating a webuser profile would fail to update if the phone number didn’t have a value.

Inventory API

  • Introduce a UAPI endpoint for inventory management via restful json API.

Bug Fixes

  • Resolved an issue with the handling of UTF-8 characters in tickets.
  • Resolved an issue where the check-in timer on installer mobile view wasn’t calculating the time correctly after refreshing the page.
  • Schedule Live View year updates.
  • Fixed duplicating probes when editing equipment.
  • Cash/Check payment issue resolved.
  • Auto selection of ticket status removed.
  • CompleteMap updates.
  • RADIUS credential formatting issues resolved.
  • Generate all action functionality enabled.
  • Saisei graph enhancements.
  • Dropbox authorization code fix.
  • Ticket ID now checked in subject.
  • User not found error resolved.
  • Verify vanilla v20 installations.
  • Fix all groups selection on services.
By |2020-12-10T16:22:42-06:002020 December 8th|Changelog, News|Comments Off on Powercode Release 20.12.10 [Beta]

Hotfix Saisei [19.16.20]

Pre-Sasei Patch

  • This patch must be applied prior to the Saisei 7.3.1 Support patch to ensure database updates execute properly.

Saisei 7.3.1 Support Patch

  • Changed the “Synch Policies” button to “Pull Policies from Saisei” to more accurately represent the action.
  • Resolves an issue where rate multipliers would divide incorrectly when pulling the policies from Saisei.
  • Resolves an issue where after synching the Saisei would be set to an “Unknown” status.
  • Added requirements when adding and editing a Saisei policy.
    • Name, Application Group, Rate Multiplier (.1-10), and Percentage Rate (0-100) are now all Required.
  • Service policies will now take on the Saisei policy attributes by default.
  • When creating a new service all service policies are set to on, the Saisei policy values, and a service rate multiplier of one by default if not set.
  • Groups Allowed Service
    • All Groups is now a switch.  When All Groups is enabled all groups are selected and the option to select individual groups is hidden.
  • Removed assured and guranteed sliders.
By |2020-12-21T10:36:21-06:002020 December 2nd|Changelog, Hotfix, News|Comments Off on Hotfix Saisei [19.16.20]
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