Changelog

Release 17.04.10 [Beta]

New Features

  • Added activation of customers upon job completion through Schedule Live View.
  • Added option to make contract templates selectable.
  • Added option to push a temporary grace date to guaranteed accounts under a guarantor.
  • Added line on the customer overview showing when the customer will turn delinquent.
  • Added assigned tech to work orders.
  • Added ticket history, shows last updated tickets by date
  • Added dropdown to export to PDF for tabular data.
  • Added option to check monthly for expired credit cards and turn the cards to manual to avoid charging expired cards.
  • Added in new link to point all future patchnotes to powercode.com.

Bug Fixes

  • Fixed services not submitting properly on save.
  • Fixed multiple identical tickets being submitted on customer overview.
  • Fixed report dashboard icon selection from overlapping.
  • Fixed certain custom report queries from being incorrectly escaped.
  • Fixed missing cancel button for updating services.
  • Fixed date format for Customer Balance Report.
  • Fixed issue where equipment parents would sometimes not display.
  • Fixed usability for adding mac addresses from inventory to equipment.
  • Fixed pager counter for call logs.
  • Fixed minimum amount and multiple payment submissions on customer portal.
  • Fixed customers turning delinquent if an overriding temporary grace date is set.
  • Fixed image scale for job completion data.
  • Fixed primary contact being changed if not directly modifying primary type.
  • Fixed issue where custom customer alerts would try to add duplicate groups to an alert.
  • Fixed tax zone report generation throwing an error if the name was greater than 31 characters.
  • Fixed loading correct email for a ticket.
  • Fixed new ticket form error which sometimes caused an infinite loading button.
  • Fixed ticket count in the ticket totals report.
  • Fixed attempting to charge tax when tax is 0.
  • Fixed archive customer page button formatting.
  • Fixed being able to archive customer without first removing or transferring equipment off the account.
  • Fixed payments report to display all credit card transactions and totals for all card payments.
  • Fixed spamming minimum stock level emails by sending out an alert once per day at noon.
  • Fixed being able to add duplicate MAC addresses to inventory.
  • Fixed customer status box scrolling instead of floating off screen on Complete Map.
  • Fixed an issue with the customer balance report not submitting properly.
  • Fixed wrong date displayed on data usage graphs.
  • Fixed styling with customer log when viewing more details.
  • Fixed add customer wizard clearing billing address on submit, but failed validation.
  • Fixed tax entry date for a custom charge being different than the date on the custom charge.
  • Fixed column line breaks for reports.
  • Fixed arrow navigation not applying to custom reports.
  • Fixed custom report display format to be more adaptive.
  • Fixed permissions for custom reports and the report dashboard.
  • Fixed multiple reports permissions for the same application.
  • Fixed error when sending email to customer in which input was failing.
  • Fixes permissions with merging tickets.
  • Fixes autocomplete on customer portal login.
  • Fixes showing duplicate user groups for permissions which would result in a fatal error.
  • Fixed issue where radius server information was not being saved.
  • Fixed validation for snmp oids, which would incorrectly flag a leading 0.
  • Fixed query-based accounting report permissions.
  • Fixed completed jobs report permissions.
  • Fixed issue where erasing a custom data field name would erroneously remove it from Powercode.
  • Fixed call log when editing so it does not cut off longer entries.
  • Fixed issue where job completion data was only being loaded for the first clicked job.
  • Fixed issue where uploading images for a job would result in a fatal error.
  • Fixed all future jpeg/jpg image uploads to be rotated correctly.
  • Fixed unnecessary conversion when editing an open access IP.
  • Fixed case where adding new credit card did not always work.
  • Fixed spelling with Ipiphony tooltip.
  • Fixed issue that caused some late fees to not apply.
  • Fixed issue where customer logs details would not display properly.

Miscellaneous

  • Added current balance to default amount when making a check payment.
  • Added logs to mass update of ticket statuses.
  • Added automatic email to be sent out when automatic payment method is removed from a customer account.
  • Added separate email triggers for Install and Service.
  • Added technician to the network job locations tab.
  • Added automatic payment method warning for bank account payments in the customer portal.
  • Added customer log when creating a new customer call log.
  • Added link back to customer page on elevation profile.
  • Added ticket ID and Title to log when merging tickets.
  • Added date to batch email customer event log.
  • Added warning when assigning customer to an emailed ticket that the email will change.
  • Added placeholders for ACH Banking to avoid being saved as config values.
  • Allows for TowerCoverage.com Default Category.
  • Cleaned up new customer wizard styling.
  • Changes default support email account when their category or type is deleted.
  • Saving a network site now redirects you to that site.
  • Modified customer usage report to only show 3 decimal places.
  • Updated signed contract wording to be more specific.
  • Updated remote http port to show as link.
  • Updated FCC 477 Report to allow exporting individual data.
  • Updated custom fields for new customers to be more efficient.
  • Updated UI for creating customer call logs.
  • Moved custom customer alerts navigation item under Items > Custom.
By |2017-05-10T10:38:48-05:002017 April 3rd|Changelog|Comments Off on Release 17.04.10 [Beta]

Release 17.01.26

New Features

  • Click to Edit Notes – Added ability to click on the text box in customer overview to edit notes
  • Complete Jobs CSV – Added CSV export to completed jobs
  • Report Dashboard – Created a Report Dashboard to easily view and search reports and create custom reports

Bug Fixes

  • Auto IP Out of Range – Fixed inaccurate count of free IP Addresses
  • BMU IP Address Ranges – Fixed overlapping BMU address ranges
  • Contract Table Header – Replaced Last Modified header with accurate header
  • Email Queue Not Clearing – Stopped emails with no ‘To’ address from piling up in mail queue
  • Equipment Parent Child – Fixed equipment from becoming the parent of its parent
  • Invoice Message – Fixed invoice message field not saving empty message
  • Ipifony Price Override – Fixed price override for Powercode prices
  • Job Completion Photo Rotation – Fixed completion photo orientation when photos are taken in mobile view
  • Job Notes Edit Permission – Fixed permission check for editing job notes
  • Merged Ticket – Fixed Ticket Attachment on merged tickets
  • Mobile View Price Override – Added a check for price override in customer services in mobile view
  • Open Access List IPs – Fixed duplicate open access IPs
  • Procera Queue – Fixed Procera queue failing due to incorrect math
  • Queue Canopy Speed Updater – Rewrote Radio Speed Updater Queue to be more efficient
  • Scheduled Job Notes – Fixed quotes from being removed from job notes
  • System Checklist Tim – Fixed incorrect system checklist time
  • Ticket Type/Category – Added validation when adding ticket categories and types
  • User Schedule Override – Fixed width for user schedules and retrieved override times
  • User Validation – Added validation when adding a user

Miscellaneous

  • Add Service Form – Added layout to Add Service form
  • Alphabetize Address Ranges – Alphabetized address ranges in add/edit/transfer equipment forms
  • Bank Transactions Import – Added and saved descriptions to Bank Transaction Format and sort payments by most recent at the top
  • Billing Time – Added the time billing started/ended
  • Bing Maps Popup – Updated Bing Map popup
  • Custom Fields Sorting – Sorted all custom fields alphabetically
  • Customer Logs Redesign – Redesigned the customer logs page
  • Customer Portal Payment Sorting – Sorted transactions in customer portal by date instead of event
  • Default User For Ticket – Added current user as the default user assigned to a ticket when creating a new ticket from the ticket page
  • Edit User Alert – Added an alert when selecting Not Active from user add/edit page
  • Improved Contract Template – Improved adding html in contract to better suit all use cases
  • Invoice Date Text Before Invoice Date – Added the text ‘Invoice Date:’ before invoice date
  • Job Completion Icon – Added a job completion icon to Schedule Live View
  • Job Template Minutes Validation – Added validation for minutes in job template
  • Merge Tickets Confirmation Message – Added a confirmation message stating merging tickets cannot be undone
  • Probe Graph Sorting – Sorted probe graphs on equipment page alphabetically
  • Switching Tech Group Warning – Switching a job between tech groups now throws a warning
  • Tower Coverage Submission – Billing data is more accurately retrieved when account is created by Tower Coverage submission
  • Update Contract Template System Log Entry – Added different text based on if the name is updated or not
By |2017-05-10T10:38:59-05:002017 January 26th|Changelog|Comments Off on Release 17.01.26

Release 16.11.29

Bug Fixes

  • BMU Event Log Spam – Fix BMU Event Log Spam if no BMU is connected.
  • Calendar Arrows – The job calendar arrows previously were not very crisp.
  • Customer Portal Data Inaccuracy – Made the customer portal data display more accurately.
  • Date Picker Inputs – We changed a few colors to make it more apparent that date pickers are active inputs.
  • Graph Date Shift – The 12 month graph dates now are more accurate to the date the data was accrued.
  • Job Notifications – Jobs now send email even when the job switches users without switching times.
  • Procera Bandwidth Gathering – On some cases, Procera Bandwidth Gathering would not properly gather.
  • Procera Time Controls Posting – On certain browsers, Procera Time Controls would not post properly.

Miscellaneous

  • Contact Page – The contact page has been re-skinned.
  • Customer Status Description – A description of what each status does is now displayed on the customer change status page.
  • Default CC Expiration – The default CC expiration now by default is not in the past.
  • Increase Usability – Minor changes have been made to many pages to improve page to page navigation and flow.
By |2017-05-10T10:39:08-05:002016 November 29th|Changelog|Comments Off on Release 16.11.29

Release 16.11.23

Bug Fixes

  • Day by Day Bandwidth Graphs – Day by Day Bandwidth Graphs were displaying date incorrectly.
  • Network Notifications Resend – Under certain circumstances, network notifications would continue alerting device probes as good.
  • Ticket Table Relations – Under certain circumstances, relations didn’t show in the ticket table.
By |2017-05-10T10:39:17-05:002016 November 23rd|Changelog|Comments Off on Release 16.11.23

Release 16.11.22

System Changes

  • Data Calculations – Data calculations across the system have been modified to be more accurate.

Bug Fixes

  • 1 IP Address Range Gateway Calculation – Gateway calculation on 1 IP Address Ranges is a little more intelligent.
  • 12 Month Bandwidth History – Certain months weren’t showing properly on 12 month bandwidth history using Fixed Day: Due Date billing.
  • Consumable Minimum Stock Level Trigger – Consumables now trigger the minimum stock level email.
  • Duplicate Job Completion Emails – Users no longer receive duplicate job completion emails if assigned to more than 1 group with the permission of ‘job completion emails’.
  • Import DIDs – The Import DIDs form wasn’t posting properly.
  • Job Notes Special Symbols – Certain symbols were making job notes not show properly.
  • Network Dashboard Links – Network dashboard links now remain links after page load.
  • Powercode Procera Live View Accuracy – Powercode Procera Live View is now much more accurate than before.
  • Print Ticket (Dark Theme) – In dark theme, printing tickets resulted in a very light header.
  • Probe Notifier Over Notify – On edge cases, the equipment probe notifier would notify every minute regardless of repeat settings.
  • Safari Inventory Assignee Toggle – On Safari browser, the assignee toggle did not work properly.
  • Service CSV Export Duplicate IDs – When exporting the Services CSV, the ID showed twice.
  • Ticket Responsible User – Upon clicking My Tickets -> Responsible Group, it shows all the tickets assigned to your group.
  • Ticket Sidebar Responsible Group Counts – Ticket sidebar’s responsible group counts were not accurate.
  • Ticket Tags (Dark Theme) – In dark theme, the text for adding ticket tags was illegible.
  • View Own Ticket – IIf a ticket was assigned to a user and a group they weren’t a member of, they were unable to view the ticket in their ticket list.

Miscellaneous

  • Customer ID Multi Day Schedule – Customer ID is now included in the Multi Day Schedule.
  • Customer Overview Job Sort – Customer Overview Jobs are now sorted by start time with the latest job on top.
  • Job Completion Emails – Job completion emails have been removed from the default permission groups. If you would like to get job completion emails, please add yourself to a custom permission group containing the appropriate permission.
  • Services Currency Symbol – The currency symbol now shows on the services table.
By |2017-05-10T10:40:19-05:002016 November 22nd|Changelog|Comments Off on Release 16.11.22

Release 16.11.03

New Features

  • Custom Reports Date Range – Date Range Custom Report type has been added. Enables users to select a date range upon execution of the report.
  • Powercode Procera Live View – The first rendition of Powercode Procera Live View is now available.
  • Readynet TR-069 Management – Readynet Remote Management is now available via the Equipment Details pages. Configuration is located in Config -> Third Party Integrations -> ReadyNet.

Bug Fixes

  • Add Shared Network – Previously, it was not possible to add shared networks.
  • Customer Job Notification Exclusion – Customers that were excluded using the checkboxes were previously not excluded.
  • Customer Physical Address Notes – Billing address notes were overwriting physical address notes on page load.
  • Delete Service Prorate – Upon deleting a service, the service would prorate regardless of selection.
  • ePMP Monitoring Tool – The ePMP monitoring tool was not functioning properly as of the 16.09 releases.
  • Equipment Add/Edit Page Speed – After much optimization with database queries, the equipment add/edit page speed is greatly improved.
  • Inventory Inactive WebUser – Inactive WebUsers are no longer displayed in Inventory Dropdowns.
  • Inventory Item Columns – The responsiveness of Inventory Item Columns have been re-worked to show/hide columns in a more intelligent priority.
  • Ping Widget – The ping widget now resolves hosts properly.
  • Probe Output Modifier – Output modifier on equipment details now shows the proper modified value.
  • Tax Report Credit Column – The credit column of the tax report now shows the proper value.
  • User Job Schedule Menu – On Firefox, users were unable to open the user job schedule menu.
By |2017-05-10T10:42:03-05:002016 November 3rd|Changelog|Comments Off on Release 16.11.03

Release 16.10.04

Bug Fixes

  • Equipment ARP From BMU – BMU Arp is now displayed properly in equipment details.
  • Mobile Check-In – Previously, incorrect buttons would appear upon trying to check into a second job.
  • Schedule Live View – Remove false error that upon saving job notes.
By |2017-05-10T10:42:11-05:002016 October 4th|Changelog|Comments Off on Release 16.10.04

Release 16.09.30

Bug Fixes

  • Job Completion Notes – Job completion notes were previously saving as the original job notes, rather than the completion notes.
By |2017-05-10T10:42:19-05:002016 September 30th|Changelog|Comments Off on Release 16.09.30

Release 16.09.28

New Features

  • Job Completion Email – An email is now sent to all people (with the proper permission) upon job completion.
  • Manage Contacts in Installer View – Manage customer contacts in the installer mobile view.
  • Mobile Equipment Details – View Equipment Details from the installer mobile view.
  • Mobile ISP Only Description – View ISP Service Description on the installer mobile view.
  • Mobile View Reprobe – Reprobe equipment from the installer mobile view.
  • Queue Contracts from Installer View – Queue contracts from the installer mobile view.
  • Sign Contract from Installer View – Sign queued contracts via installer mobile view on your installer tablet or mobile phone.
  • Updated Customer Jobs from Installer View – See all “Upcoming/In Progress/Completed” jobs while viewing the customer page in installer mobile view.

Bug Fixes

  • Equipment Duplicated Name Error – The previously ambiguous error now states that the error is from a duplicated equipment name.
  • Inventory Duplicate MAC – When an item was deleted, the Inventory system wouldn’t allow a new item with that MAC to be added.
  • Inventory Equipment Filter/Sort – Equipment filter in Inventory now filters and sorts by Equipment ID, rather than Equipment Name.
  • Mobile View Customer Job Back Button – Pressing the back button now sends user back to correct date on the calendar.
  • Network Site Searching – Searching using the top bar would previously result in a blank page.
  • Parent Child – Rather than stating “No entries found”, adding a parent now lists the proper possible parents.
  • Slow Customer Emails – Customer emails have been given a dramatic speed boost.
By |2017-05-10T10:42:28-05:002016 September 28th|Changelog|Comments Off on Release 16.09.28

Release 16.09.21

System Changes

  • Networking Optimization – Improved performance of networking features.

New Features

  • Custom Customer Alerts – You can now make admin facing customer alerts using the same filters as Mass Email. Found under Accounts -> Custom Customer Alerts.
  • Inventory Consumables – Track nuts, bolts, zip-ties, and more.
  • Inventory Filters – Live search through inventory using any column(s).
  • Inventory History – An entire history log for items and product.
  • Inventory Mass Edit/Delete – Change more than one item at the same time by checking a box on the left side of the inventory table.
  • Inventory Mass Move – Move many devices from one assignee to another.
  • Inventory Minimum Stock Level Emails – Notification emails when products go below their Minimum Stock Level.
  • Inventory Quantity Graphing – Graph the quantity of in stock and deployed products.
  • Inventory to Equipment Association – Select MAC Address from Inventory by Stock Location when adding equipment.
By |2017-05-10T10:42:36-05:002016 September 21st|Changelog|Comments Off on Release 16.09.21
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