Powercode 18.04.04 Release [Beta]
New Features
- NEW Customer Portal. Our revamped Customer Portal comes with bugfixes and many new features, including:
- Restyled new and sleek for a modern web. Fully responsive for easy customer access.
- Ability to add Ticket Attachments through the Customer Portal Ticketing system.
- Custom Styling – the ability to add Custom CSS styling to the customer portal.
- Ability to fully modify contact information via the Customer Portal.
- Guaranteed Account Usage Graphs added to the the portal.
- Reorganized Customer Portal Configuration page. Easily enable or disable what you want your customers to see!
- Service Areas – you can now specify which service areas you cover. Configure > System > Service Areas to now add which States / Countries you cover without having to see them all! Also allows support for international customers.
- Saisei BMU Integration – you can now integrate your Saisei BMU with Powercode.
Bug Fixes
- Added missing permissions to ticketing reports and the scheduling dashboard.
- Fixed wrapping of mass notification in Edge.
- Updated contact breadcrumb view to point to the Customer Account rather than the Primary Contact.
- Fixed adding a service dropdown from wrapping outside of container.
- Fixed styling of lists in modals.
- Fixed call records showing up if the customer is guarantored.
- Updated guarantor submission to work properly in Safari.
- Fixed some Email variables not being replaced properly.
- System totals widget now properly checks for permissions.
- Fixed an issue where you couldn’t add more than 1 monthly service as a Scheduled Event.
- Custom Reports now show Ticket blank spaces correctly.
- Fixed an error being thrown when checking for SurgeMail email server status.
- Customers with custom statuses now activate properly.
- Scheduled Job reminder now checks the configuration correctly before being triggered.
- Fixed customer tags group selection on Mass SMS from causing them to fail.
- Changed quantity validation for one-time charges to properly validate numbers less than 1.
- Fixed an issue where changing the system header would check for an unrelated permission.
- Portal password resets will no longer fail to submit due to an incorrect security token.
- Updated duplex color option to push correct value to MailXStream.
- Fixed an issue where jobs with large amounts of completion fields would fail to complete.
- Saving contacts on mobile no longer removes their customer portal access.
Miscellaneous
- Added Auto Activation requires full payment config check to customer portal payments.
- Added source code editor into Powercode.
- Added job notes to completion data on the Customer Overview.
- Added WebHook for Twilio replies.
- Added port to associated equipment on the Network Site Overview.
- Added ACH option to set the effective date for ACH Batch Exports.
- Added ability to set the CustomerID of a New Account when adding through the API, given the ID is not already taken.
- Added ability to delete a contact while editing a contact.
- Added id, up speed, down speed to the services tab on the Customer Overview.
- Added up speed, down speed to the services list.
- Added the ability to perform actions on mirrored BMU address ranges.
- Added device type to equipment tables on the Overview and Equipment tab.
- Editing Delinquency Shut Off Days now records to the System Event Log.
- Individual Network Site overview now matches equipment details.
- Reverted Bank Name label to Name to avoid confusion.
- Removed unused dhcp dns3 input field.
- Send Email text editor bar no longer wraps.
- Submit button made default action for all Powercode forms.
- Updated various forms to ensure Submit/Save is default action.
- Updated default days for multi-day schedule to be the next 8 calendar days.
Easter Friday Phone Support
Powercode will be closing early on Friday, March 30, 2018 to host a company event for the afternoon. We will close at 12PM (Noon) CST for the day. If you have a business impacting outage, please call in and proceed to engage our on-call services. Please leave a detailed message and we’ll get back to you as soon as possible.
Powercode 18.03.21 Release [Stable]
System Changes
- Enabled the New Customer Portal opt-in Beta track.
Powercode 18.03.20 Release [Stable]
Bug Fixes
- Emails now correctly log to the Customer Account.
- Bandwidth for MikroTik mirrored BMUs now gathers correctly.
- Fixed issue where SlowWhenOver was not resetting.
Powercode 18.03.01 Release [Stable]
Bug Fixes
- Fixed an issue that could prevent saving prorated services.
- Removed unused inserts on Customer Overview and fixed an index issue causing slowdown.
- Fixed several issues with MikroTik failing to synchronize customer data.
- Trending financial data will record correctly again.
- Fixed a case where 0 grace days would not automatically trigger delinqunecy.
- Fixed several issues with mirrored MikroTiks that were preventing bandwidth recording and causing issues with relay addreses.
- Fixed a Procera v17 issue that sometimes caused a shaping rule to be applied to every customer.
- Manual CDR imports no longer have an unknown delimiter.
- Fixed emails attempting to send with missing information.
Miscellaneous
- Call Log Other Contact verbage changed to “Add New Contact”.
- Added validation to call logs to prevent empty logs or contacts from being created.
- Sending emails to a customer now redirects you back to the customer overview after being sent.
- Enabled Total Limit on MikroTik.
Powercode 18.02.16 Release [Stable]
This stable release is the first stable release since 18.01.11. Some of the highlights include:
- 4 New Webhooks.
- New SMS Schedule Job Reminder Notifications.
- Customer-specific System and Template Emails were added so you can now send System Emails to an individual customer, as well as select templates from which to draft individual customer emails.
- MailXStream Double-Sided Printing and customizable margin sizes have been added.
- You can now create Custom Alerts on a per-customer basis.
- Created Customer Tags to help identify and tag customers!
- Added a range of options to better control who, what, and where customers can make payments.
- New Ticket feature to allow you to set up ticket parent / child relationships.
- Ticket Email History option has been added, which allows you to append the ticket history to emails.
- Lots of love has been added to MikroTik.
- Various bugfixes and enhancements to make the Powercode experience better!
Be sure to check out everything that’s been added! In addition to these couple changes:
Bugfixes
- Fixed display issue causing overlap when printing tickets.
- Removed legacy icons that were floating on-screen for elevation profile maps.
- Fixed an issue where customers failed to complete the archive process.
Miscellaneous
- Added difference between line of sight and elevation in the Elevation Profile.
- Changed default MikroTik queue to Red.
Powercode 18.02.12 Release [Beta]
Bug Fixes
- Fixed an issue preventing bandwidth usage emails from going out.
- Equipment custom fields now load their selected value by default on edit.
- Inventory CSV exports will no longer try to open as .sylk files.
- Fixed an issue causing 999 to display as a customer’s grace period.
- Fixed an issue causing the Customer Overview to stall on load.
Miscellaneous
- Added ticket priority default value to Ticket Settings.
- Added Fax as a phone type.
- Added the option to set a custom delimiter for Bank Imports, Cdr Imports.
- Renamed Tax Header on invoices to Taxes Surcharges and Fees.
MikroTik Specific Changes:
- Can set queue types for upload, download and total – available in “Edit BMU Details”.
- Queues are now customer based, with all customer equipment in one queue element.
- Default queue type has been changed from “default-small” to “default”.
- MikroTik interface has been changed from an text input to a drop-down specific to each MikroTik.
- Interface is no longer required for non-DHCP address ranges and has been moved back in to DHCP options.
- MikroTik Interface will no longer appear unless address range is on or mirrored to a MikroTik.
- If an interface is required but not found, elements that require that interface will be skipped over instead of halting synchronize.
- Information is no longer pushed to the MikroTik if nothing has changed.
Powercode 18.01.30 Release [Beta]
Bug Fixes
- Fixed an issue preventing baicells equipment from being added on Mobile View.
- MAC address fields no longer show when working with Baicells equipment.
- Call Log quick add Contact now requires both First and Last Name.
- Salesperson now defaults to ‘None’ if not selected.
- Fixed a case where MikroTik would cause double-gathering of bandwidth.
- Fixed white text being pasted into WYSIWYG editor.
- Updated Back Up Status Web Hook To Show Correct Color On Slack.
Miscellaneous
- Added the ability to test a AWS connection.
- Added Web Hook For Customer Account Status Change.
- Added Web Hook For Job Check In.
- Added Web Hook For Job Check Out.
- Added Web Hook For Job Completion.
Powercode 18.01.29 Release [Stable]
Bug Fixes
- 18.01.11 Hotfix: Adjusted default Priority values to account for Procera API change.
This is a hotfix for 18.01.11 and does not contain and other beta changes.