Ticketing

  • You can now unset a Parent Ticket by changing it to “None”.

API

  • Resolved an issue where tickets wouldn’t properly update via the API.

System

  • Services and Customer Status Lists now load dynamically resulting in substantial performance gains.

Equipment

  • Additional validation to prevent address ranges with invalid start and end from being added.

Customers

  • IP Addresses on the Inventory tab of the Customer Overview now append the related port.
  • Balances that are transferred on guarantor addition now properly retain TaxZone information.
  • Correct an incorrect link reference in the Invoice Preferences page.

Customer Portal

  • Data usage now labels properly as MB, and formats the tooltip to represent MB.

CnMaestro

  • Increased mobile compatibility of CnMaestro pages.

Emails

  • Customer individual system emails now properly set the “From” address as the correct system email.
  • Resolved an issue with multi brand emails that would prevent customers from properly receiving preference emails.

VoIP

  • Fixed a typo with VOIP Services that represented Long Distance rates as Local.

TowerCoverage

  • Updated TowerCoverage export to properly reflect changes made on their Imports.

Probing

  • A case where SNMP probes would return unknown results no longer result in a bad status for the associated Equipment.