Release 16.08.18

New Features

• Color Code Custom Status – Custom statuses now can be assigned a custom color.
• Configure Auto Cutoff – Can now specify which day(s) your customers will have their status automatically delinquent if their bill is past due.
• Invoice Preference Display – Displays details page preference in the billing summary of customers.
• Print Ticket Button – Button added to tickets to print the ticket in a clean format.
• Ticket Relation Hyperlink – There is now a link to relations in the tickets table.
• Ticket Sidebar Sorting – Ticketing sidebar now sorts ticket groups first by ticket count, then in alphabetical order.

Bug Fixes

• Deletion of Generated Invoices – Fixes full deletion of self-generated invoices.
• Due Date Proration – Fixes pro-ration issue of when a service was started between invoice generation and the billing period while using Due Date billing.

By Hayden Schuch|2017-05-10T10:43:04-05:002016 August 18th|Changelog|Comments Off on Release 16.08.18

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Release 16.08.04

Bug Fixes

• Database Connection Resource – Fixes potential connection resource close issues.
• Elevation Profile – Fixes issue where elevation profile would sometimes disappear.
• MailXStream Invoice – Fixes an issue where MailXStream bills may not send out properly.

By Hayden Schuch|2017-05-10T10:43:12-05:002016 August 4th|Changelog|Comments Off on Release 16.08.04

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Release 16.07.22

Bug Fixes

• Ticket Sidebar Dropdown – Fixes collapsible ticketing sidebar staying collapsed.

By Hayden Schuch|2017-05-10T10:43:22-05:002016 July 22nd|Changelog|Comments Off on Release 16.07.22

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Release 16.07.21

New Features

• Delinquent Email – Now sends an email to the set email address upon customer automatic delinquent status change.

Bug Fixes

• Contract Template – The services variable no longer duplicates in contract templates.
• Customer Equipment Edit – Custom address fields for equipment now save and load properly.
• Customer Files – Fixes image gallery lightbox for customer files.
• Payment Methods Turning Automatic – Fixes payment types automatically changing to automatic when current automatic payment is deleted.
• Ticket Log Display – Fixes ticket log displaying customer name instead of the web user.

Miscellaneous

• Forgot Username/Password – Removes unutilized Forgot Username or Password? link on login screen.

By Hayden Schuch|2017-05-10T10:43:30-05:002016 July 21st|Changelog|Comments Off on Release 16.07.21

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Release 16.07.07

New Features

• ePMP Live Monitoring Tool – Added monitoring for Cambrium ePMP 1000 devices.

Bug Fixes

• Installer Status Widget – Installer status widget now displays the correct status.
• Invoice Tax Details – Invoice now shows tax description when submitting custom charges.
• Summarized Daily Deposits Currency – Now displays tool tip in standard monetary format.
• Ticket Customer Search – Customers with custom account types no longer automatically appear in a ticket customer search.
• Ticket Email Digestion Locking – Ticket fetching lockups through certain email providers has been resolved.

By Hayden Schuch|2017-05-10T10:43:38-05:002016 July 7th|Changelog|Comments Off on Release 16.07.07

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Release 16.06.23

New Features

• Edit Job Notes – You are now able to edit job notes from the customer profile page.
• Schedule Update with Minutes – Allows user to schedule updates down to the minute.

Bug Fixes

• Jobs Out of Date Range – When running a job report, jobs outside of the date range no longer show up.
• User Schedule Week Skipping – Navigating between weeks on user schedule now works as it should.

By Hayden Schuch|2017-05-10T10:44:03-05:002016 June 23rd|Changelog|Comments Off on Release 16.06.23

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Release 16.06.09

New Features

• Ticket Comment Attachment – Now able to attach files to comments in ticketing.

Bug Fixes

• Customer Portal Add Payment Issues – All config settings now work properly when adding payments in customer portal.
• Disappearing Job Notes – Job notes with special symbols no longer disappear.
• Firefox Click Events – Call logs and other click events now save correctly in Firefox.
• Ticket Template Issues – All the correct fields appear when a template is chosen.
• Ticketing Soft Delete – When multiple files are attached to a ticket, they can now be deleted one at a time.

Miscellaneous

• Contract Template Date – Added date in the contract template.

By Hayden Schuch|2017-05-10T10:44:11-05:002016 June 9th|Changelog|Comments Off on Release 16.06.09

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Release 16.05.26

New Features

• Customer File Deletion – Added the ability to delete more than 1 customer file.
• QuickBooks Export – Can now export QuickBooks compliant CSV’s.
• Summarized Deposits Widget – Added a widget to monitor recent deposits on your dashboard.

Bug Fixes

• Contact Call Logs – Call logs now save to the proper contacts.
• Mass Email – Sending mass email is operational.
• Removed Auto Formatting – Auto formatting for phone numbers has been removed.
• System Totals Graph – The graphs for System Totals are now visible with the dark theme.
• Ticket Count – Fixed issue where ticket count was not equal to the amount of visible tickets.

By Hayden Schuch|2017-05-10T10:44:18-05:002016 May 26th|Changelog|Comments Off on Release 16.05.26

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Release 16.05.12

New Features

• Speed Test – Replaced third party speed test with proprietary speed test in the customer portal.

Bug Fixes

• Broken Images In Completion Data – When completing a job in desktop view, images now show up in completion data.
• Customer Event Log – Fixed customer event log tool tip.
• Edit Transaction – Now validates dates when editing.
• Equipment Custom Port – The custom port now included in the URL on the customer overview page.
• Multiple Job Form Submission – Now prevent jobs from being submitted multiple times.
• Multiple Ticket Form Submission – Now prevent tickets from being submitted multiple times.
• Powercode Optimization – Optimized Powercode to improve efficiency of processing by removing unnecessary packages.
• Proration – Fixed 30-day month calculation.
• Query Based Accounting Report (Light Theme) – Fixed background color for the light theme.
• Schedule Live View Markers – Fixed half hour markers alignment.
• Ticketing (Dark Theme) – Fixed text color for the dark theme.

By Hayden Schuch|2017-05-10T10:44:25-05:002016 May 12th|Changelog|Comments Off on Release 16.05.12

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Release 16.04.28

New Features

• Append to Job – Can add additional information to job after completion.
• Follow Up Email – Email sent on follow up date for ticket to all invested WebUsers.

Bug Fixes

• Aged Account Receivable – Totals are added correctly to old accounts.
• Custom Charge – Charge only occurs once when clicking add.
• Drop Down Menus – Fixed drop down textboxes appearing under text fields.
• Edit System Emails Checkbox – Boxes stay checked when adding system email.
• Imported Bank Transaction – Fixed data not being added in every other row.
• Revamped Form Submission – Pressing enter on forms now submits input rather than canceling action.
• Services By Group – All services available by group load correctly when adding customer.
• Ticket Reply Text Color – When adding a reply text color is now black.

Miscellaneous

• Invoice Email Log – Adds customer log when sending customer invoice.
• More Tool Tip – Re-added hover tool tip to customer logs.

By Hayden Schuch|2017-05-10T10:44:33-05:002016 April 28th|Changelog|Comments Off on Release 16.04.28

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