• Amount Due on the Customer Portal now properly reflects the correct due date.
• Removed an erroneous modification log for display ticket time.

• Resolved an issue where permissions would prevent the Edit Equipment page from being submitted.

• Resolved a crash related to Saisei Sync.
• Resolved an issue where subnet masks were being generated incorrectly resulting in an erroneous internal range.
• Resolved an issue logging successfully results as an error from Saisei.
• Resolved issues displaying Saisei graphs as expected.

• Added ‘none’ as an option for Address Ranges on multiple MikroTiks.
• Removed MikroTik rules that were allowing delinquent customers to pass some traffic.

• Fixed a bug that was improperly flagging full remote backups as failing.

• Added a system event log when modifying billing period calculation.
• Resolved an issue that was preventing referral credits from properly being applied.

• Added a global handler to resolve issues with duplicate form submissions.
• Disabled system features will no longer display in the Navigation Menu – these will have to be re-enabled and then disabled for this to take effect.

This is the first set of release notes for Powercode v19 which runs on CentOS 7.  These release notes do not represent all of the changes between v18 and v19.  These release notes are for changes from v19.02.12 through v19.03.04.  We are going to start publishing release notes for each version of v19 as we start putting v19 into more and more people’s hands.  If you are currently on v18, many of the bug fixes in v19 releases are backported and you should continue to review the release notes for v18 releases of Powercode.  Publishing release notes regularly is another step in us making v19 available to everyone, we thank you for your patience.

These release notes are for the benefit of those helping us beta test v19.  v19 is still in beta and as such there are a higher volume of bug fixes.  Many items you read about in a v19 release are exclusively affecting v19.

• When creating a schedule override, it now automatically populates the end time to be 1 hour after the start.

• When hovering over a technician, it will now expand to display the full technician group and name.

• Added missing port to links for Infrastructure equipment.
• Resolved an issue that was preventing equipment images from being created.

• Fixed several bugs preventing uploading and renaming files attached to a Network Site.
• Fixed a bug that was causing a lock up when attempting to create a new ticket attached to a network location.

• Refactored the cases in which we incorporate break tags to prevent unwanted line spacing.
• Resolves display issues on tickets page, customer portal, and when printing tickets.
• Fixed a bug that would not properly identify tickets opened from the Customer Portal and wouldn’t send ticket replies for them.

• Added the ability to send Mass Notifications to customers with a balance, amount due, or amount past due greater than 0.

• Fixed a case where Saisei configurations wouldn’t save when finished.
• Added an IP / Subnet specific whitelist to Saisei.
• Added redirect functionality to Saisei.
• Added the ability to use Subnets in Saisei Exclusion list.
• Resolved an issue in which we wouldn’t always find the relevant ParentID for equipment.
• Mark Zero as External should now save properly.
• Fixed a bug that was assigning customers to non-existent slow plans.
• Resolved an issue where non-existnat groups were breaking host requests.
• Added new rate plans for delinquent and infrastructure accounts.
• Added speed options for new delinquent and infrastructure plans.
• Added infrastructure equipment to Saisei hosts with user and plan of “infrastructure”.
• Hosts being removed from Saisei are now set to the “delinquent” plan instead of the default plan.
• Increased the requirements for matching a ParentID to a piece of equipment, which should eliminate cases where ParentIDs weren’t entirely correct.
• Make identified applications dynamic in Saisei as they will be rolled up and pushed via Saisei Application List and can be cleared out on reboots.
• Pushes the external Saisei application list after syncing the database.
• Added customer groups to Saisei and marks users with their Customer Group.
• Reverted Saisei to no longer create a speed test application by default.

• Removed a restriction for Collections accounts from making payments or account adjustments.
• Resolved an issue where we incorrectly were loading account email preferences when manually sending out invoices.
• Fixed a bug that was preventing customer security questions for being saved on new account addition.
• Fixed changing the referral for a customer redirecting to the wrong page.
• Validation now will properly increment bad passes.
• Add Customer Wizard will no longer auto-fill Customer or Address information.

• Added global redirect messages for Delinquent Accounts or Pending Contract accounts.
• Global redirect messages can be turned on/off from the Customer Portal settings.
• Resolved an error when attempting to load some contracts in the Customer Portal.
• Customer Portal logos and files should now resolve their paths properly.
• Added config option to define the email address that support emails are sent to.
• Sends contact’s first and last name as the FROM name in the email.
• Shows/hides ticket and email fields as required on customer portal config page.
• Fixes text displayed in the browser if no system email is defined.
• Displays proper text in sidebar depending on support contact preference.
• Removes Powercode and ticket verbiage from email subject.
• Added the ability to prevent excess payments by a percentage amount.

• Check for duplicated serials no longer validates against deleted equipment.

• Fixed issues where whitespace would prevent properly importing voip rates into Powercode.

• Updated the way we query census tracts to resolve an issue properly updating them in Powerocde.

• Updated the status we check for Moneris payments to handle gateway connection failures.

• New ability to send out emails in Batches when using the Outbound Email server setting – X amount of emails per X seconds.
• Job emails for Network Sites will now properly include network site information.

• Loading device categories and types now includes DeviceTypes of ‘Other’.

• Resolved issues preventing the Ticket Transfers and Down Equipment reports from being loaded if a customer didn’t have a Primary Contact.

• Fixed a bug that wasn’t allowing scheduled payments to process as expected.
• Resolved an issue with php modules that would improperly affect some output comparisons.
• Reverted an upgrade to our PDF generator that was causing massive memory leak issues.
• Fixed timestamps for bounced checks / credit card refunds from being incorrect.

• Increased client_max_body_size to resolve issues with large form submissions.
• File uploads / downloads no longer point to a non-existent directory.
• Port :81 wasn’t properly referencing system SSL settings.
• Fixed a bug that was pointing widget screenshots to the incorrect directory.
• Fixed a bug on upgrade that was setting the server hostname to an empty string.
• Resolved an issue in which forms wouldn’t submit their associated action as expected.

This is the first set of release notes for Powercode v19 which runs on CentOS 7.  These release notes do not represent all of the changes between v18 and v19.  These release notes are for changes from v19.01.09 through v19.02.12.  We are going to start publishing release notes for each version of v19 as we start putting v19 into more and more people’s hands.  If you are currently on v18, many of the bug fixes in v19 releases are backported and you should continue to review the release notes for v18 releases of Powercode.  Publishing release notes regularly is another step in us making v19 available to everyone, we thank you for your patience.

These release notes are for the benefit of those helping us beta test v19.  v19 is still in beta and as such there are a higher volume of bug fixes.  Many items you read about in a v19 release are exclusively affecting v19.

• Re-establishes connection after each successful backup to the remote backup server, as previously we were failing to properly backup multiple files.
• Displays an error message as a reason when a patch fails to apply.
• Resolved issues with Powercode process identification files so they now have the appropriate permissions.
• Resolved some issues that were causing some system crashes due to infinite worker spawning.
• Fixed icon alignment for the account profile picture in the navigation bar.

• Fixed Bank Account returns so they log the appropriate response reason for why they failed.
• Updated how we verify transactions so it checks the gateway properly before running.
• Resolved issues for processing payments for Charge Cards on Bill Due Day.
• Charge Cards on Bill Due Day now labels Bank Account payments properly.
• Resolved an issue in which Accounts > Enter Payment was not functioning as expected.
• Customers can no longer delete a Bank Account that has a payment in the PaymentQueue.
• IPPay verification now returns the transaction result to verify as expected.
• Fixed one-time scheduled event charges from adding taxes as debits.
• Resolved issues with the Expired Credit Card script to properly validate / send emails when they do expire.
• Creating ACH Batches now properly pulls account number to deposit the batch into.
• Permissions are now properly checked when generating a manual invoice.
• Resolved issues with ProPay not checking the correct transaction when verifying them.
• Verifying transactions no longer loads transactions from all time, and instead
  only loads transactions from the past month.
• Logs the correct response from Authorize to fix errors with determining what happened.
• Fixed Late Fee Days after Due to display the saved value properly.

• Added PC_Speedtest application to Saisei to handle how Saisei 7.3 detects speed tests.
• We now generate PCQ slow plans for Saisei if applicable.
• Removes applications from policies that have groups in Saisei (was causing issues).
• Saisei mirrors are no longer required to be Saisei BMUs.
• Ookla will now identify as speedtest.
• Optimized how we load equipment relationship data to greatly increase sync data speeds, especially on large network customers.
• Added ‘don’t care’ option to Saisei internal ranges.
• Added host exclusion list to Saisei.
• Sets host application limit to match user limit.
• Added checks to ensure default Upload/Download values are pushed if they don’t exist.
• “Other” Saisei policies can now be edited.
• The queries to fetch infrastructure equipment and their parents have been update to accurately retrieve all applicable equipment with accurate upstream values.
• Updated the way we display the Saisei version string on the BMU Overview page.

• Added the ability to enable or disable firewall rules for MikroTik.

• Added optimizations to how we handle Preseem data to increase performance.

• Fixed issues with customer update events that were causing the Slave BMU to kick into an out of sync status.

• Fixed a problem with the Debits / Credits report from trying to select a non-existent data field.
• Removed Failed Tokenization report.
• New Financial Dashboard (v2).
• The entire customer status report can now be exported, as opposed to just the active page, and it now functions properly.
• Fixes missing tablesorter from the individual site overview logs.
• Fixed a bug that was excluding duplicate-customer-name entries from the Address Range report.
• Fixed missing pager and exporter in the Accounts With Balances Due report.
• Customer status reports now link the Customer Name as well as the ID to the customer account.
• Equipment by Status now tries for a second address if the first is non-existent.
• SubAccountClass report now properly classifies taxes and credits.
• SubAccountClass fixes for issues with loading service information for deleted services.
• Removed default date from the SubAccountClass report.
• Form 477 report will no longer generate for excluded services.

• Resolved an error that was checking for equipment name even if we failed to load it.
• Removed requirement to have a piece of equipment before adding a Remote Subnet.
• Auto Parent Child now delete jobs after 2 failures, it will get kicked back in and tried during the next cycle anyway.
• Auto Parent Child now properly determines which BMU to send to, reroutes if there is a Bad BMU in the pipe.
• Auto Parent Child will now only re-queue equipment if prior equipment has finished processing.
• Auto Parent Child will no longer die unexpectedly.
• Re-added missing quick item assign functionality to Powercode.
• Fixed IP queries that were loading IPs in range from being so slow.
• Added permission for choosing not to link matching mac to inventory.
• Added serial field to equipment form inventory search.
• Added a permission to allow editing a equipment’s device type and category after its added.
• Fixed issues in which the Network Site list would not fully populate.
• Fixed an issue that was setting slowAfterTriggered to an incorrect value.

• You can now remove a Network Site contact.

• Custom Customer Alerts for a customer account now update on save, and remain active.
• Customer alert groups no longer trigger updates twice unnecessarily.
• Forces verification to ensure our security questions are valid.
• Resolves an error with trying to increment a bad pass if the WebUser doesn’t exist.
• No longer show the SMS button on the customer overview if the system isn’t set up for it.
• Fixed a bug that was preventing contact’s usernames from being updated.
• Removed readonly attribute from contact username input field.
• Changes made to ExternalAccountID are now logged.
• ExternalAccountID now loads as expected when editing a Customer account.
• Manual status changes for accounts no longer logs as “due to payment”.
• All country edits / updates are now uniformly saved to proper ISO code.
• Fixed a bug that was saving address states / countries as numeric values.
• Added option to require date of birth when creating a new customer.
• Contact default language preference now defaults to the system default rather than none.
• Call logs should now sort by their entered time as expected, instead of last updated.
• Resolved issues with customer address states not saving properly.
• Added back Saisei graphs to the Customer Overview.

• Resolved an issue that was preventing you from adding newly-created custom info templates to accounts.
• We no longer show the disconnect_text report link if that custom template doesn’t exist.

• Permissions for setting a payment account to manual or automatic in the Customer Portal is now properly accounted for.
• Customer Portal users from different countries can now properly select their state or province.
• Removed permission checks for payment accounts so that existing customer accounts could be used to make payments through the portal.
• Added ability to change / update username from the Customer Portal.
• Added default settings to prevent robots from crawling the Customer Portal.

• Fixed a bug that was preventing all taxes from being removed from a service.
• Fixed a bug that was causing cancel to submit a one-time credit.
• One-Time services that are added to accounts before activation will no longer round incorrectly.
• Fixed rate multiplier text option to display the correct value.

• Fixed a bug that was causing Powercode-generated emails to be blank.
• Resolved issues that would result in associated customer email from being blank.

• Resolved issues with schedule live view trying to reference legacy files.
• Fixed job notes template pager from not displaying.

• Resolved a problem adding Bank Accounts through the API that was incorrectly validating for a Credit Card.
• Updates for readCustomer have been made to include current amount due and past due balance.
• Fixed a bug that was allowing for multiple payments accounts to be primary.
• We now properly handle JSON new line characters.
• Added the ability to update equipment addresses.
• Added getContactByEmail endpoint.
• Returns error now on failed API payments.
• Added new endpoint to get a transaction list.
• Added name and type to listCustomerInvoices.
• Updated changePortalPassword endpoint to accept email or username in addition to the contact.
• Fixed a bug preventing you from updating user’s passwords through the API.
• Resolved an issue with loadByUsername in which multiple accounts were returned.

• Deletion of equipment now allows for you to return it to stock on mobile.
• Fixed issues preventing adding equipment back to inventory from equipment on mobile.

• Added missing Webhooks to Mobile View.
• Added ‘Serial’ field to equipment webhooks.
• Equipment add/edit webhook now identifies which specific action it was triggered by.
• Remove Subnet webhooks will now actually return data.
• Added a webhook for removing customer services.
• Added webhook for editing a customer account.
• Fixed missing trigger for add service webhook during customer creation.
• Added webhook on delete equipment.
• Added the ServiceID to equipment and remote subnet webhooks.
• Fixed a bug that was causing customers with no service from sending out webhooks.
• Added imsi to equipment webhooks.
• Added webhooks for remote subnet CRUD methods.
• Resolved an issue in which Customer Tags wouldn’t associate properly to account update webhooks.

• Fixed proper SMS and Email portions showing when they shouldn’t have been.
• Fixed an issue with getting customer information for a SMS specific customer.