Yearly Archives: 2017

Important IPPAY Changes With Powercode

Most IPPAY/Powercode Customers Are Not Affected By This.

We were made aware of some changes required by IPPAY related to the SEC code sent during transactions involving bank accounts.  We have received the requirements from IPPAY and understand some Powercode users will have received a similar message as well.  Powercode is currently on working on providing the tools necessary to correctly code bank accounts and their transactions.  This will be released in an update currently scheduled for November 22, 2017.  Please keep an eye on this website after that release for full information related to the SEC code and what you should do to mitigate any discrepancies.

We apologize for any confusion and are working with IPPAY to adhere to these new requirements as soon as possible.

By |2017-11-13T17:55:03-06:002017 November 13th|News|Comments Off on Important IPPAY Changes With Powercode
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Powercode 17.11.13 Release [Beta]

New Features

  • Amazon AWS S3 Backups Destination – added the ability to push backups to AWS S3.
  • Dynamic Phone Numbers – added the ability add various types of phone numbers, without the restraint of type or number of types.  This change was made to accommodate future SMS and auto call related features.

Bug Fixes

  • Fixed contracts from displaying duplicate services.
  • Fixed MikroTik address-list errors.
  • Fixed MikroTik deletion from sometimes leaving orphaned data.
  • Fixed .wav files from trying to open in the browser.
  • Fixed a bug that would cause the payment queue to load very slowly.
  • Fixed issue where editing a scheduled event without changing the date would result in error being thrown.
  • Fixed slack webhooks from referencing incorrect server address.
  • Fixed autocomplete breaking mac formatter on mobile devices.
  • Fixed search bar overlap when a system usage alert is displayed.

Miscellaneous

  • Added validation to MikroTik to ensure names are unique.
  • Added MikroTik interface fields when in a mirror group with a BMU.
  • Added check when adding new Baicells services to verify that Baicells is enabled and set up in Powercode.
  • Added event type Switch Service to scheduled events.
  • Added Customer Monthly Service Update Log to Web Hooks.
  • Added Customer Monthly Service Add Log to Web Hooks.
  • Added Customer Monthly Service Add/Update post data for Web Hooks.
  • Added logging for Twilio SMS events.
  • Added reply opt-out for Twilio SMS. Customers can now opt-out of SMS by replying to your SMS message with a keyword.
  • Optimized how WebUser config values were being loaded.
  • Reverted MikroTik to simple queues for rate limiting.
By |2017-11-17T16:28:39-06:002017 November 13th|Changelog|Comments Off on Powercode 17.11.13 Release [Beta]
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Powercode 17.11.03 Release [Beta]

Bug Fixes

  • Fixed calendar showing when picking month/year in the Customer Usage Report.
  • Fixed multibrand emails from retaining previous company name.
  • Fixed decimal rounding issues for scheduled payments.
  • Fixed updating username caused time stamps to update in logs.
  • Fixed an issue where scheduled events wouldn’t save on edit.

Miscellaneous

  • Added ZipCode to search results.
  • Added config options for MikroTik DHCP, Rate Limiting, and Contract Redirection.
  • Added in a scheduled event to switch service.
  • Removed several fields that would show on the customer overview even if they were empty.
By |2017-11-03T17:10:06-05:002017 November 3rd|Changelog|Comments Off on Powercode 17.11.03 Release [Beta]
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Support Accounts

Support Accounts is a connection between Powercode and one or more of your business email accounts.

By |2017-11-02T13:26:53-05:002017 November 2nd|News|Comments Off on Support Accounts
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Dropbox Backup Updates

As of 17.10.19, Powercode’s backups integration for Dropbox has been updated and may require you to authorize your account again for your backups to Dropbox to continue functioning.  Below is a quick guide focusing on how to reauthorize your Dropbox account for Powercode to push the backup files to.  If you are not using Dropbox, you can ignore this post.

On a side note, we will be providing Amazon S3 as a backup destination option within the next couple weeks.

Enable Backups

  • Navigate to Config->Backup Settings
  • Set Enable Backups to “Enabled”
  • Set your backup schedule
  • Set Remote Backups to “Enabled”
  • Set Backup Method to “Dropbox”
  • Click “Get Authorization Code”

You will now be routed to Dropbox’s site where you will generate an authorization code.

Allow Powercode Remote Backups Access

You need to give Powercode permission to save backups to your Dropbox account.

  • Log in to your account (or create a new account) if required
  • Grant Powercode access to save backups to your account by clicking “Allow”

  • Copy the authorization code that Dropbox generates

Now that you have an authorization code you can continue with the process in Powercode.

Complete Backup Settings

Enter the remaining information to complete the backup settings.

  • In Powercode paste the authorization code into the appropriate field
  • Enter a directory path of your choice where the backups will be saved
  • Save settings

Powercode is now configured to save backups to your Dropbox account.

By |2017-11-02T10:32:13-05:002017 November 2nd|News|Comments Off on Dropbox Backup Updates
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Powercode 17.10.26 Release [Beta]

Bug Fixes

  • Fixed an issue where customer transaction log balance wasn’t calculating correctly.
  • Fixed various issues with the Twilio interface.
  • Fixed equipment with duplicate names throwing an error when adding through the API.
  • Fixed adding links to tickets and ticket templates.
  • Fixed toggle of MikroTik relay IP.

Miscellaneous

  • Added Webhooks for Job Reassigned.
  • Added Webhooks for Job Scheduled.
  • Added Webhooks for Job Rescheduled.
  • Added Webhooks for Job Moved To WorkBench/Stand By.
  • Added Webhooks for Job Details Edited.
  • Added the ability to get equipment belonging to a Network Site through the API.
  • Added confirmation when Twilio SMS are sent out.
  • Added coordinates to addresses on the Customer Overview.
  • Created customer event logs when sending out a Twilio SMS to a customer.
  • Defaults transactions table to 100 entries per page.
  • Disabled sort on all but Date column for transaction logs.
  • Made it so Twilio SMS can be created without loading a new page.
By |2017-11-02T13:08:21-05:002017 October 26th|Changelog|1 Comment
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Powercode 17.10.24 Release [Beta]

New Features

  • Twilio Integration. The first iteration of SMS within Powercode. You can now add a twilio account to send SMS to customers’ mobile phone numbers from the Customer Overview.

Bug Fixes

  • Fixed a case where job workorder would fail to decode job notes.
  • Fixed smart conversion for equipment probes in equipment details.
  • Fixed logic check to prevent a case where jobs would reset back to the standby list.
  • Fixed file uploads to include a Customer Event Log entry.
  • Fixed line graphs to show more dynamic y axis.
  • Fixed reset zoom button blocking graph points.
  • Fixed issue with tickets saving an incorrect time on ticket logs.
  • Fixed extra white space shown in IP addresses on Equipment Details page.
  • Fixed dropbox to allow resuming uploads of large backups if they fail.
  • Fixed pasting into tickets actions preventing submission.
  • Fixed large numbers of results in Customer Status reports from causing systems to lock up.
  • Fixed several issues with member permission changes logging incorrectly.
  • Fixed issue where upgrading would sometimes delete minute by minute usage data.
  • Fixed Upload Attachment warning being displayed on load in Add Ticket Comment.
  • Fixed proration when deleting services.
  • Fixed equipment defaults from loading default values on edit.

Miscellaneous

  • Added the ability to resolve tickets on creation.
  • Added the ability to filter and export the customer transactions table.
  • Various fixes and improvements to Baicells LTE Integration.
  • Removed check for unsaved schedule when editing job notes in the live view.
By |2017-11-06T13:24:08-06:002017 October 24th|Changelog|1 Comment
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Powercode 17.10.19 Release [STABLE]

Bug Fixes

  • Fixed Procera shaping rules not loading or saving properly on service plans.
  • Fixed map not opening while editing customer account.
  • Fixed Slave BMU page not appearing when configuring a MikroTik.

Miscellaneous

  • Added list of third party licensed software.
By |2017-10-19T17:09:50-05:002017 October 19th|Changelog|Comments Off on Powercode 17.10.19 Release [STABLE]
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Powercode

300 Industrial Drive
Random Lake, WI 53075
Phone: (920) 351-1010
Email: sales@powercode.com

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