Customer Billing Notes
Customer Billing Notes on the Overview is a great place to leave information. It’s easily visible from the moment you open a customer’s account.
Powercode 17.12.27 Release [Beta]
Bug Fixes
- Fixed customer notes displaying /r/n.
- Fixed an issue where previous customer payments would sometimes not appear on invoices.
- Fixed duplicate username error from pointing to a Contact when username exists on a WebUser.
- Fixed an issue where DHCP options were not pushing for CnPilot R201P and ReadyNet AC1200MS.
- Fixed post-delinquent customers from showing delinquency date on the Customer Overview.
- Fixed empty addresses in Customer Lists.
- Fixed non-utf-8 chars being encoded in Customer Call Logs.
- Fixed elevation profile map resetting position when location is manually moved.
- Fixed default credit card expiration in the customer portal from dating in the past. It now defaults to 3 years from the current month.
- Fixed some bank accounts from adding extra \ characters on save.
- Fixed breadcrumb link in the Account Class Report pointing to the dashboard.
- Fixed flooding MikroTik login logs.
Miscellaneous
- Added Customer Name, Equipment to list of users in an Address Range.
- Added the ability to append job notes to Network Site Jobs.
- Added link back to the Customer Profile in the Account Class Report transaction list.
- Removed improvement program from Powercode (now part of the beta track).
Powercode 17.12.21 Release [Beta]
Bug Fixes
- Fixed Customer Event Log Dialogs not closing when “x” is clicked.
- Fixed issue with empty MikroTik DHCP Configurations.
- Fixed Customer Primary Contact information from not saving when one already existed.
- Fixed an issue where additional Procera v17 filtering rules were being applied unnecessarily.
- Fixed issue where scheduled events for remove service was only allowing removal of monthly internet service.
- Fixed sorting order of scheduled events for the customer overview so it sorts correctly (from earliest to latest).
- Fixed an issue where bandwidth was not being collected on Baicells LTE SM device types. Updates the default to gather bandwidth.
- Fixes payment form payments from having a midnight time stamp if being entered for the current date.
Miscellaneous
- Added Option 66 support for ReadyNet AC1200MS Router.
- Added Permissions to Limit Users from submitting Echeck, Credit Card, Check, Cash, Direct/Wire, EFTPOS, and ACH Payments for Customers.
- Moved Powercode Feedback form to Help > Feedback.
Adding a Network Site
Adding a network site in Powercode.
Send Mass Notification to AP Children
Sending a mass notification to AP children in Powercode.
Powercode 17.12.13 Release [Beta]
Features
- New Option 66 Device Support (Cambium cnPilot R201 Wireless Router). Additionally added Port Forwarding and Virtual Servers for Cambium cnPilot R200 & Cambium cnPilot R201 Routers for Option 66.
Bug Fixes
- Fixed tool-tip description for Delete Last Payment Method Customer Portal configuration.
- Fixed initial ticket log displaying authored by ISP if opened from customer portal.
- Fixed an issue where IMSI field would not populate on mobile version of the equipment form.
- Fixes an issue where newer AWS regions would reject API requests.
- Fixed an issue where disabling NAT was pushing unnecessary values to 450 devices.
- Fixed an issue with Twilio causing mass emails to not queue correctly when turned off.
- Fixed static required phone numbers not refilling after failed post.
- Fixed call record row count in Customer Portal Call logs.
- Fixed customer account names and notes from displaying escape characters.
- Fixed failed CDR ratings from causing billing to fail.
- Fixed some system emails from sending out duplicates for more than one MultiBrand company.
- Fixed an issue where Config Templates weren’t consistently showing up on the equipment details page.
Miscellaneous
- Added check when switching payment type in the Customer Portal to see if the customer is allowed to modify payment methods.
- Added links under Help to the Knowledgebase and Documentation.
- Added logs for opting in/out to SMS.
- Added various Invoice configuration settings for more control over how the Detail Page is displayed.
- Added the ability to print invoices “double sided” in the Print Invoices Report.
- Added the ability to label a Monthly Internet Service as a Baicells service.
- Added a user-based preference to disable the feedback form.
- Enabled Traffic Flow on the MikroTik and added default Targets.
- Updated Track Your Truck vehicle information on Schedule Live View to be more informative.
Adding Additional Contacts
Adding additional contacts and contact information in Powercode.
Invoice Preference
With Invoice Preferences, each customer has a setting that will determine how they receive their invoices.
Powercode 17.12.04 Release [Beta]
New Features
- Powercode Feedback Form. Submit bug reports, feature requests, or general comments from the new Feedback form located in the bottom right of any page!
Bug Fixes
- Fixed a bug with loading correct account classification form labels.
- Fixed an issue that was causing Customer Portal bank payments to not submit properly.
- Fixed company association not showing up if only one Multi Brand company.
- Fixed several issues with Baicells equipment editing.
- Fixed inventory MAC filter from not filtering properly.
- Fixed an issue with MikroTik not recording bandwidth data correctly.
Miscellaneous
- Aligned add services dropdown text to the left for easier reading of long lists.