MASS EMAIL
With the Mass Email feature, you can contact leads to push your sales, or you can update current customers with deals and knowledge about your business.
Release 17.06.27 [BETA]
Bug Fixes
- Fixed multiple event logs being created for one-time charges.
- Fixed workbench jobs creating empty event logs.
- Fixed no monthly active service alert to properly trigger.
- Fixed issue where associated email wouldn’t load for updated contacts.
Miscellaneous
- Added custom fields to the customer overview tab.
- Added urgency box to the create ticket form on the Customer Overview.
DELETING AND RESCHEDULING JOBS
In Schedule Live View learn how to delete a job then reschedule with ease.
Release 17.06.26 [BETA]
System Changes
- Changed SSL Ciphers and Protocols for PCI Scans.
New Features
- Transfer a customer balance to a guarantor. You can now transfer a customer’s balance to the guarantor account you are assigning them to.
Bug Fixes
- Fixed validation to display on KML Export Page.
- Fixed html entities being saved for Network Sites in KML export.
- Fixed description on services tooltip.
- Fixed case where custom reports would overwrite each other.
- Fixed ability to remotely send backups to Dropbox.
- Fixed error when trying to recreate equipment.
- Fixed device type protocol not properly loading for network links.
Miscellaneous
- Added export “All” to customer statuses in KML export.
- Added a select all checkbox to select all tickets on the ticketing page.
- Added the ability to set From Address and From Name on backups.
- Added option to allow / disallow customers from editing their payment information through the customer portal.
- Added option to customer portal to prevent customers from deleting their last payment method.
- Added option to use individual address pieces in email variables.
- Added option to show customer’s phone number on invoices.
- Added billing notes to the customer overview page.
Release 17.06.22 [BETA]
New Features
- Device Provisioning – Enables automatic device provisioning using DHCP Option 66.
CUSTOM ALERTS
Check out this Powercode Feature: Custom alerts are used to create banners at the top of your customer pages. This tool is commonly used to keep CSRs in the know in regards to network outages and maintenance as well as sales promotions.
Release 17.06.21 [STABLE]
Bug Fixes
- Fixed issue with maps trying to generate before being loaded.
- Fixed track your truck icon in Schedule Live View.
- Fixed zoom and navigation on complete maps.
- Fixed customer house showing on Complete Map and Elevation Profile Widget.
- Fixed Elevation Profile line position marker.
- Fixed various maps’ navigation overlay issues.
- Fixed case where addresses would sometimes not geocode and throw an error in Schedule Live View.
Miscellaneous
- Adds auto-formatting of MAC address on the equipment edit page.
- Updates Scheduled Events trigger time to be more accurate.
Release 17.06.20 [STABLE]
System Changes
- Updated Map API. You will notice very significant performance increases in complete maps, schedule live view maps, and map interactions.
Bug Fixes
- Fixed formatting issue with Market Broadband export.
- Fixed case where an incorrect email would sometimes show in tickets.
Miscellaneous
- Added timestamp to service price overrides.
NETWORK KML EXPORT
Take a look at our new feature: The Network KML Export Tool, which gives you the ability to export your network sites and customers into a kml file.