Service Configuration
To bill customers, setting up service configurations is easy.
Search Bars & Widgets
Look at the different options of Search Bars and Widgets in Powercode.
Release 17.08.02 [BETA]
Bug Fixes
- Fixed customer portal data usage to show correct overage charges.
- Fixed select dropdown for network site job on mobile view.
- Fixed old schedule overrides not being cleaned up properly.
- Fixed adding / updating schedule override logs.
- Fixed various misc. errors with calendar synchronization.
- Fixed a fringe case of taxes rounding for half decimals.
- Fixed Edit Job button color.
- Fixed order number errors with Track Your Truck.
- Fixed job notes not saving from customer overview if it is not assigned to a web user.
- Fixed creation date not being added for inventory items, consumables, and products.
Miscellaneous
- Added export buttons to multi day schedule.
- Added the ability to check in and out of Jobs on Schedule Live View.
- Added all phone numbers to delinquent customer report.
- Added welcome activation email for all customers that are activated.
- Added the ability to chose which displayed statuses and time range customer portal tickets will display.
- Added confirmation email to customers when submitting payments through the customer portal.
- Added ability to check if username exists when adding a new customer, and if it does, link to their account.
- Added ability to rename uploaded files and attachments for Network Sites and Customer Files.
Adding Customers
Adding a customer in Powercode.
Job Template
Making a custom Job Template in Powercode.
Release 17.07.25 [STABLE]
This stable release is the first stable release since 17.06.21 and contains the following beta releases:
Bug Fixes
- Fixes Calendar Sync page not loading.
- Fixed loading initial tool in tool tab on Equipment Details page.
- Fixed issue trying to load vehicle tracking even if Track Your Truck was disabled.
- Fixed dropdowns appearing above contract while viewing Completion Template contracts.
- Fixed Completion Template contract’s height preventing contract from closing.
- Fixed customer ticket always being set to urgent from customer overview.
- Fixed Schedule Live View’s Stand By job order to sort by job creation date.
- Fixes ticket status not updating when reassigning ticket to yourself.
- Fixed issue saving job notes while job was in the workbench.
- Fixed an error when generating invoices.
- Fixed Custom Customer Alerts replacing title with alert color when submitting invalid inputs.
Miscellaneous
- Added more verbose logging into the customer event logs while scheduling jobs.
- Allowed searching by item attributes for inventory quick assign.
- Reduced size of ticket relation padding (to increase visibility).
Reports Dashboard
Powercode has a lot of pre built reports and collected data to help you and your business. You can also export the data into a PDF or a CSV.
Completion Template
To standardize the data you collect for each job and allow technicians to upload photos as part of the job completion process.
Track Your Truck Outage July 19, 2017
Track Your Truck, a third party that Powercode has integrated with for certain features, suffered an outage today. Whether your company has enabled the Track Your Truck feature or not, your Powercode instance will be quite sluggish.
We have been told by Track Your Truck that they have switched to backup servers, but DNS propagation will take some time.
If you are having issues in the meantime, please call Powercode support and we will add a dummy DNS entry on your server to resolve the current issue.
On a slightly related note, we have fixed a bug in which if you aren’t using Track Your Truck, your server stops relying on Track Your Truck. This change would limit Track Your Truck issues to only those using Track Your Truck in the future.
Backup Settings
Powercode backups are vital to your system configurations. You always want to make sure to store them remotely just in case you have a hard drive or system failure.