Canopy Speed Updater Tool
The Canopy Speed Updater Tool uses SNMP to automatically update QOS settings directly to PMP100 and PMP450 Cambium radios.
Release 17.09.05 [BETA]
Bugfixes
- Fixed an issue loading users for an address range.
- Fixed loading job completion details if no template completion data was saved.
- Fixed completed job icon from overlapping on Schedule Live View.
- Fixed error that would prevent users from accepting Powercode Terms of Service when installing Powercode on first-time installations.
- Fixed closed ticket status color on the Customer Overview to have more contrast with the dark theme.
- Fixed Growth Chart report only displaying 10 months.
- Fixed display error with price overrides that were set to 0.
- Fixed Historical IP Tracking to correctly update removal date when updating equipment.
- Fixed UTF-8 encoded email headers from displaying properly for imported support tickets.
- Fixed disconnect service emails not being triggered properly in Firefox.
- Fixed Prior 12 Month graph to include current month for Data Usage.
- Fixed an incorrectly labelled country code.
- Fixed large Historical IP data sets from crashing browser.
Miscellaneous
- Added ability to hide system messages in tickets.
- Added ability to update MIR settings for Canopy 450 through Option 66.
- Added ability to see number of attachments in a ticket, as well as view them from the header.
- Added ability for API to load customers by ExternalAccountID.
- Added Tickets Opened and Closed on Date Report. Report on tickets that had a status of Opened or Closed (Resolved) on a specified date, and filter by Handler Group or Responsible User.
- Added Inactive Tickets Report. Report on inactive tickets that are older than a specified date and have been inactive for a set amount of days.
- Various API validation fixes and usage enhancements.
- Optimized loading / setting system configuration settings to enhance performance.
Elevation Profile
The elevation profile shows your the line of sight between your customers and your network towers. This tool helps you determine how you can best service new clients.
Applying Taxes
Applying taxes in Powercode.
Create and Configure Taxes
How to create and configure taxes in Powercode.
Release 17.08.21 [BETA]
Feature
- Web User Time Sheets – Added tracking system to track amount of time a Web User is active in Powercode. Also added additional reports for users time logs.
Bug Fixes
- Fixed table staying on an old page when returning to Customer Event Logs.
- Fixed validation with Account Classes to fix saving empty class names.
- Fixed broken link to customer account when making payments.
- Fixed refund / make credit form from submitting multiple times.
- Fixed issue that would sometimes cause network site jobs to not submit.
- Fixed issue where SMs reboot every time a contract is queued while the Canopy Speed Updater is on.
- Fixed some old files from not appearing on Customer Files or Network Sites.
- Fixed Migrating Users from one Address Range to an Address Range with insufficient free IPs.
Miscellaneous
- Added collection of missing information from TowerCoverage.
- Added validation to prevent invalid Latitude and Longitude from being saved.
- Prevented all Canopy SMs from rebooting when turning the Canopy Speed Updater on.
- Updated wording to reflect exactly what it shows on Canopy SMs.
System Emails
Modify and create email templates that Powercode uses to automatically communicate both with customers and employees.
Account Class
Charges and credits are categorized in Powercode using Account Classes. Users can customize these categories by creating sub account classes to personalize the organization of your accounting within Powercode.
Release 17.08.15 [BETA]
New Feature
- New list of important update patch-notes. These notes will display when scheduling your Powercode upgrade.
Bug Fixes
- Fixed Network Site link to point towards Site Overview.
- Fixed IP address display for Customer Equipment by Status.
- Fixed a case where billing settings would not save consistently.
- Fixed Customer Portal Revoked Access styling.
- Fixed Customer Portal username and password fields being disabled if the contact has revoked access.
- Fixed Custom Report to run start date at the beginning of day and end date at the end of day.
- Fixed loading and saving of Contact Details in Customer Portal.
- Fixed password generation for Device Configuration Template.
- Fixed Scheduled Event date picker to not allow picking dates today and before.
- Fixed queue restart command.
- Fixed Equipment Log table not sorting / filtering in Equipment Details.
- Fixed several display errors with Calendar Sync on mobile.
- Fixed emails and invoices sometimes not showing appropriate number count for Account ID.
- Fixed Completed Jobs Report from only displaying partial completion data.
- Fixed uncaught validation exception for generating receipts for customers.
- Fixed orphaned credit card type when archiving customers.
- Fixed Data Usage Report to properly show IP Addresses.
- Fixed BMU Firmware Version from incorrectly warning that it is out of date.
- Fixed custom variables for Contracts.
- Fixed social security field being required if security code is required.
Miscellaneous
- Added ability to override price when adding a One-Time Charge.
- Added upload date to customer and network site files.
- Removed deprecated filters from various search forms.
- Removed suppressed equipment from showing on the Complete Network Map.
Bing Maps Disruption August 15, 2017
Bing maps is having a confirmed outage for some users starting around 11AM CST. Powercode uses Bing Maps as a provider for map related functionality. Your software will be affected until Bing Maps is restored. We are monitoring the outage and will update here.
Update: As of 12:08PM CST, it looks like most Powercode users that were having an issue have seen a resolution.
