Powercode Release 21.03.18[STABLE]
Add Customer Wizard
- Resolve an issue that was causing duplicate customers to be created.
MailXStream
- Resolved an issue that prevented invoices from being sent to MailXStream.
Powercode Release 21.03.16[STABLE]
Elevation Profile
- Resolved an issue where the elevation profile would switch measurement units.
Complete Map
- Resolved an issue where customer export on the complete map was not exporting customers.
Equipment
- Resolved a display issue when editing a piece of equipment.
Contract Templates
- Resolved an issue that preventing contract templates from displaying properly.
Logs Report
- Resolved an issue where only the rows viewable on-screen would export.
Edit Contact
- Added the ability to delete and set the primary contact on an account from the edit contact screen.
Customer Portal
- Resolved an issue when editing the MAC address of equipment via the customer portal.
Navigation Menu
- Rename the “Outbound Email” link to “External Mail Clients” and relocated it to under the third-party accordion.
Powercode Release 21.03.10[RC]
Add Customer Wizard
- Resolved an issue where the default tax zone wasn’t being selected when set.
Tickets
- Resolved an issue where the drop-down to select a canned reply would appear behind the pop-up window.
- Resolved an issue where the HTML would show in fields when creating a ticket from the customer overview.
System
- Resolved an issue where custom reports were unviewable due to the custom report use not being created.
- Added the customer profile link back to the set temporary grace period page.
Powercode Release 21.03.09 [RC]
System Changes
- When a customer ID is not found it directs you to a user does not exist page rather than an error page.
- Added an option on the system configuration page to allow users to configure port 80 to redirect to the red access blocked page or the customer portal.
- Resolved an issue with the type of currency selected.
- Resolved an issue where exporting the closed ticket report resulted in only the rows in view being exported.
- Resolved an issue where the session timer didn’t display the calculated time.
- Remove duplicate map layers navigation link.
ACH Report
- Resolved an issue where the Canada standard 005 format Julian date was behind by a day.
Complete Map
- Resolved an issue where the pin for a customer would not show on the complete map.
Customer Overview
- Clarified payments, previously when refunding a payment the existing entry would be updated, now a new entry is created in the payments field representing the refund with the same transaction ID.
- Resolved an issue when editing custom fields on an account where it would reorder the fields.
- Resolved an issue where multiple fields were displaying incorrectly on the customer overview.
Schedule Live View
- Resolved an issue that prevented the completion templates dropdown fields from populating.
Email
- Updated Amazon signature version from Amazon Simple Email Service.
Ticketing
- Resolved an issue where tickets were being set to one as the priority when created rather than the set default value.
Inventory
- Resolved an issue where non-selected inventory items would be affected by the mass edit items function.
- Resolved issues with the mass move inventory search.
Network Site
- Resolved an issue that caused an error when attempting to search for a piece of equipment on a network site.
Equipment
- Resolved an issue where selecting HTTPS for the protocol on a piece of equipment would append the default port to the end.
Permissions
- Resolved an issue where customers that should not be viewable to a web user would appear in the customer list reports.
Powercode Release 21.03.01 [Beta]
MAJOR DATABASE UPDATE
- There have been significant improvements and changes to the table structures to increase performance and stability.
- Ensure successful backups have been taken, snapshot your server also if that option is available.
Powercode Release 21.01.20 [Beta]
FCC Report
- Access FCC API via HTTPS as they have switched and ended support for HTTP.
Mikrotik
- Resolved an issue that was causing the whitelist to not be honored.
Inventory
- Added equipment filtering to the mass move inventory locations.
Notifications
- Added the ability to have multiple notifiers on the delinquency email.
- Added the ability to set send intervals for Pager Duty notifications.
Accounts
- Added an archived customer list page.
Customer Portal
- Resolved an issue where replying to tickets would result in seeing an error message.
Powercode Release 21.01.14 [Beta]
Billing Options
- Resolved an issue where multiple billing configuration options showed on one page.
Upgrade
- Resolved issues that caused database updates to fail during the upgrade process.
Installer Mobile View
- Temporarily remove phone number hyperlinking from the customer notes due to a critical bug.
Equpiment
- Resolved an issue when selecting a device type on the add/edit equipment page, the default status check would not be selected.
Services
- Resolved an issue where a customer’s status would get set to NULL or Not Active.
Customer Overview
- Added a feature to suggest and auto-complete call log subjects based on past subjects.
- Resolved an issue that prevented users from being able to enter a customer event log.
Powercode Release 21.01.06 [Beta]
Accounts
- Resolved an issue that prevented updating the primary contact on an account.
- Resolved an issue where after submitting a payment via the enter payment page it would direct to a white screen.
Saisei
- Resolved an issue where Saisei minute by minute usage would appear as loading when no data was present.
Ticketing
- Resolved an issue with email ticket replies coming in as seperate tickets.
Powercode Release 20.12.31 [BETA]
API
- Gets all of customer’s phone numbers when customer record is requested
Baicells
- Added option to enable/disable Baicells logging
Billing
- Assessment of fee upon reconnect of a delinquent customer
- No longer assess $0.00 charges for $0.00 taxes
Customer Portal
- Use customer’s locale preference in the customer portal, if it is set
Customer Overview
- Fixed link back to customer overview from Transactions view
Inventory
- Allow to set a minimum stock level of 0
Mobile View
- Fixed issue where phone numbers not showing correctly
Schedule Live View
- No longer showing drive time when Calculate Drive Time is disabled
- Fixed visual bug hiding hamburger menu from view
Tickets
- Added option to generate a ticket for a scheduled install
Powercode Release 20.12.18 [Beta]
Saisei 7.3.1 Support
- Changed the “Synch Policies” button to “Pull Policies from Saisei” to more accurately represent the action.
- Resolves an issue where rate multipliers would divide incorrectly when pulling the policies from Saisei.
- Resolves an issue where after synching the Saisei would be set to an “Unknown” status.
- Added requirements when adding and editing a Saisei policy.
- Name, Application Group, Rate Multiplier (.1-10), and Percentage Rate (0-100) are now all Required.
- When creating a new service all service policies are set to on, the Saisei policy values, and a service rate multiplier of one by default if not set.
- Groups Allowed Service
- All Groups is now a switch. When all Groups is enabled all groups are selected and the option to select individual groups is hidden.
- Removed assured and guranteed sliders.
MobiTV
- Changed communication with MobiTV from HTTP to HTTPS.
Invoices
- Resolved an issue where ftp invoices weren’t being properly sent to the remote server.
- Added DIDs (Phone Numbers) to transactions and invoices.
Contracts
- Added a configuration option to the customer portal settings to allow the contracts tab in the customer portal and subsequent fields to be renamed.
- Added a field on contract templates to allow for entering a custom banner message that will appear at the top of the customer portal when logged in.
- If multiple contracts are set it will list each banner message.
- Added a field on contract templates to allow for entering a custom message the customer will see after signing the contract in the customer portal.
- Added button to preview the contract on both the contract templates, and customer overview pages.
Widgets
- Added an option in on the widet configuration page to only allow users with admin level permission to add or delete widgets on their dashboard.
Scheduled Job
- Phone numbers that are standardly formatted in the job notes will be clickable in the installer mobile view.