• Resolved an issue where email tickets would parse incorrectly.
  • Resolved an issue with .wav files not attaching correctly. #2331


  • Resolved an issue when adding a customer via the API the country field would save incorrectly which caused the states field on the contact page to render incorrectly.
  • Update the create customer call to allow the company to be set via the ‘company’ field.


  • Resolved issues that prevented the Saisei minute by minute, application rate history, and total rate history graphs from loading on certain customers.
  • Resolved an issue where the whitelist was not synching.
  • Updated whitelist sync to add whitelisted subnets by the subnet rather than individual IPs.

Work Orders

  • Resolved an issue with work phone numbers not displaying on work orders.


  • Resolved an issue with the aged receivable report pulling the wrong dates.
  • Resolved an issue with the inventory status report not properly displaying.
  • Resolved an issue with the width of certain reports. #1523
  • Resolved an issue with the print invoice report PDF generating and being left on disk. #2539
  • Add the customer ID to the tax report.


  • Resolved an issue where a large number of custom fields would cause the form to overflow out of view when editing the inventory item.


  • Resolved issues with ACH processing during automatic billing. #2534 & #2529
  • Updated the payment excess to be calculated based on the account balance rather than the balance due.
  • Resolved a permission issue with a cron job that was set to clear out any stuck entries in the processing queue.
  • Updated the cron job to clear old payment queue entries to run at 01:15 AM from 11:45 PM.
  • Resolved an issue with importing bank payments.

Customer Portal

  • Resolved an issue with the date picker not displaying on the customer portal for the application usage.

Schedule Live View

  • Resolved an issue that prevented drive time from properly calculating.


  • Resolved an issue that prevented drive time from properly calculating.


  • Added fields to allow the customer account first and last name to be edited. #2515
  • Resolved an issue with the guarantor status applying to all the guarantee accounts. #2508
  • Resolved an issue where editing the contact password would log the encrypted password in the event log. #2384
  • Added more descriptive error messages when an error occurs saving the customer account. #2549


  • Errors with number formatting, etc. will be displayed on the Twilio Dashboard page /reports/twilioDashboard. #2358

PCI Compliance

  • Updated jQuery package to resolve compliance issues.

Add Customer

  • Resolved an issue where customers couldn’t be created without a physical address when the setting was configured to be not required. #2541

Network Site

  • Resolved an issue where jobs would duplicate in standby. #2526
  • Resolved an issue where the equipment status would appear incorrectly in the associated equipment table. #2545


  • Resolved an issue that prevented saving on Macs. #2366

Completed Jobs

  • Resolved an issue where the job template drop-down was getting cut off.

Payment Methods

  • Added a feature to allow users to remove old payment methods when from the add payment method form.
  • Resolved an issue that prevented Visa electron cards from displaying after being added.
  • Added support for Diners Club, JCB, and UnionPay.