Powercode Release 21.10.27 [STABLE]

Billing

• Changed the process to clear old payment queue entries to remove them after 28 days from 30.
  • Resolves issues with customers being charged both the old and new payment entry when there is a balance due on the account.

API

• Resolved an issue with adding a phone record via the API.
• Added an endpoint to get the customer and service ID by DID.

FCC 477

• Resolved an issue that caused the monthly backups to be empty.

By Hayden Schuch|2022-01-11T10:47:21-06:002021 October 27th|Changelog|Comments Off on Powercode Release 21.10.27 [STABLE]

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Powercode Release 21.09.28 [STABLE]

Billing

• When automatic payment methods are set to manual, payment queue entries are marked as canceled. #2501
• Resolved an issue that caused billing to halt during certain billing configurations.
• Resolved issues where payment methods would result in incorrect status with certain billing configurations.
• Resolved an issue where billing would run out of memory during large billing runs.

Ticketing

• Resolved an issue with ticket logs displaying off the screen when lengthy. #2565

Customer Overview

• Resolved a rounding issue where the services total cost. #2552

Parent Child

• Resolved an issue with deleted equipment attempting to calculate the parent-child relationship. #2567

FCC 477

• Resolved an issue with the CIR toggle not functioning properly.  #2568

Reports

• Resolved an issue where tax zones with names greater than 32 characters get truncated resulting in duplicate tax zone names when generating the spreadsheets for the tax zones report. #2559
• Resolved issues with the account sub-class report. #2572

API

• Resolved an issue with setting the guarantor account on a customer via the API. #2449
• Resolved an issue with setting the company on a customer via the API. #2448

cnMaestro

• Updated API calls to V2.

Send Mass Notifcation

• Resolved an issue where the send mass notification email option was not populating certain lists #2474

By Hayden Schuch|2021-09-28T16:52:46-05:002021 September 28th|Changelog|Comments Off on Powercode Release 21.09.28 [STABLE]

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Powercode Release 21.09.20 [STABLE]

ACH

• Resolved an issue where if ACH was enabled cards that were set to charge on bill due day were charged correctly but the status in the payment queue was incorrect.

Email

• Resolved an issue with the date handler.
• Resolved an issue with the black list not working properly.

By Hayden Schuch|2021-09-21T09:51:44-05:002021 September 21st|Changelog|Comments Off on Powercode Release 21.09.20 [STABLE]

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Powercode Release 21.09.15 [STABLE]

ACH

• Resolved an issue that prevented downloading the ACH batch file.

Support Email

• Resolved an issue with the system pulling read emails into ticketing causing duplicates.

RADIUS

• Resolved issues with not updating the RADIUS server correctly.

Twilio

• Added a field to put a custom message that will appear in the customer portal above the receive text messages option.

By Hayden Schuch|2021-09-16T16:10:42-05:002021 September 16th|Changelog|Comments Off on Powercode Release 21.09.15 [STABLE]

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Powercode Release 21.09.07 [STABLE]

Ticketing

• Resolved an issue where email tickets would parse incorrectly.
• Resolved an issue with .wav files not attaching correctly. #2331

API

• Resolved an issue when adding a customer via the API the country field would save incorrectly which caused the states field on the contact page to render incorrectly.
• Update the create customer call to allow the company to be set via the ‘company’ field.

Saisei

• Resolved issues that prevented the Saisei minute by minute, application rate history, and total rate history graphs from loading on certain customers.
• Resolved an issue where the whitelist was not synching.
• Updated whitelist sync to add whitelisted subnets by the subnet rather than individual IPs.

Work Orders

• Resolved an issue with work phone numbers not displaying on work orders.

Reports

• Resolved an issue with the aged receivable report pulling the wrong dates.
• Resolved an issue with the inventory status report not properly displaying.
• Resolved an issue with the width of certain reports. #1523
• Resolved an issue with the print invoice report PDF generating and being left on disk. #2539
• Add the customer ID to the tax report.

Inventory

• Resolved an issue where a large number of custom fields would cause the form to overflow out of view when editing the inventory item.

Billing

• Resolved issues with ACH processing during automatic billing. #2534 & #2529
• Updated the payment excess to be calculated based on the account balance rather than the balance due.
• Resolved a permission issue with a cron job that was set to clear out any stuck entries in the processing queue.
• Updated the cron job to clear old payment queue entries to run at 01:15 AM from 11:45 PM.
• Resolved an issue with importing bank payments.

Customer Portal

• Resolved an issue with the date picker not displaying on the customer portal for the application usage.

Schedule Live View

• Resolved an issue that prevented drive time from properly calculating.

System

• Resolved an issue that prevented drive time from properly calculating.

Customer

• Added fields to allow the customer account first and last name to be edited. #2515
• Resolved an issue with the guarantor status applying to all the guarantee accounts. #2508
• Resolved an issue where editing the contact password would log the encrypted password in the event log. #2384
• Added more descriptive error messages when an error occurs saving the customer account. #2549

Twilio

• Errors with number formatting, etc. will be displayed on the Twilio Dashboard page /reports/twilioDashboard. #2358

PCI Compliance

• Updated jQuery package to resolve compliance issues.

Add Customer

• Resolved an issue where customers couldn’t be created without a physical address when the setting was configured to be not required. #2541

Network Site

• Resolved an issue where jobs would duplicate in standby. #2526
• Resolved an issue where the equipment status would appear incorrectly in the associated equipment table. #2545

Services

• Resolved an issue that prevented saving on Macs. #2366

Completed Jobs

• Resolved an issue where the job template drop-down was getting cut off.

Payment Methods

• Added a feature to allow users to remove old payment methods when from the add payment method form.
• Resolved an issue that prevented Visa electron cards from displaying after being added.
• Added support for Diners Club, JCB, and UnionPay.

By Hayden Schuch|2021-09-08T08:59:19-05:002021 September 7th|Changelog|Comments Off on Powercode Release 21.09.07 [STABLE]

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Powercode Release 21.07.01 [STABLE]

Billing

• Resolved an issue that caused payments to be skipped over during payment queue processing when certain billing configurations were applied.

Phone Numbers

• Resolved an issue that prevented phone numbers from being deleted.

Job List

• Resolved an issue where the jobs were not listed in order of start time.

Saisei

• Resolved an issue minute by minute graph would not load or timeout.

Security Questions

• Added the functionality to add/edit security questions on an account.

Customer Portal

• Resolved an issue that prevented users from updating their email.

By Hayden Schuch|2021-07-01T15:02:50-05:002021 July 1st|Changelog|Comments Off on Powercode Release 21.07.01 [STABLE]

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Powercode Release 21.06.28 [STABLE]

Daily Billing

• Resolved an issue where a function was missing a closing brace causing failure.
• Resolved an issue where card payments wouldn’t process if the credit card retry count wasn’t greater than zero.
• Resolved an issue where cards set to processed on the bill due day were not being processed.

IPPay

• Resolved an issue where credit card payments were failing due to spaces in the number.

Saisei

• Resolved an issue that prevented the Saisei graphs from appearing in the customer portal.

Installer Mobile View

• Resolved an issue where the default status check wasn’t being set after selecting the device type in the installer mobile view.

Edit Equipment

• Resolved an issue when editing equipment the device type defaults would overwrite selected options.

Job Templates

• Resolved an issue where not checking the box to show status toggle would result in failure.

By Hayden Schuch|2021-06-28T15:11:20-05:002021 June 28th|Changelog|Comments Off on Powercode Release 21.06.28 [STABLE]

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Powercode Release 21.05.18 [STABLE]

Billing

• Prevent automatic billing and resubmit payment queue button from retrying bank account payments.

By Hayden Schuch|2021-05-18T13:53:34-05:002021 May 18th|Changelog|Comments Off on Powercode Release 21.05.18 [STABLE]

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Powercode Release 21.05.17 [STABLE]

Initial Invoice

• Resolved an issue where the initial invoice would not be generated until clicking on the link to view the document.

Add Payment Method

• Resolved an issue where if a user didn’t have permission to add/edit a credit card and bank account the page would display as permission denied rather than show only the allowed option.

Edit Mikrotik BMU

• Resolved an issue when editing a Mikrotik BMU the switch for DHCP would be improperly enabled.

By Hayden Schuch|2021-05-17T13:05:03-05:002021 May 17th|Changelog|Comments Off on Powercode Release 21.05.17 [STABLE]

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Powercode Release 21.05.11 [BETA]

Make Payment

• Resolved an issue when selecting the current balance or amount due when the amount $1000 or greater.

Daily Billing

• Removed legacy payment logging which resulted in a customer being credited for twice the payment made.

Bulk Payment Entry

• Resolved an issue where the description was not being saved with the payment entry.

Invoice Logo

• Resolved an issue that was causing the company logo to be overwritten by the Powercode logo on upgrade.

By Hayden Schuch|2021-05-12T11:23:17-05:002021 May 12th|Changelog|Comments Off on Powercode Release 21.05.11 [BETA]

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