Yearly Archives: 2017

Release 17.04.10 [Beta]

New Features

  • Added activation of customers upon job completion through Schedule Live View.
  • Added option to make contract templates selectable.
  • Added option to push a temporary grace date to guaranteed accounts under a guarantor.
  • Added line on the customer overview showing when the customer will turn delinquent.
  • Added assigned tech to work orders.
  • Added ticket history, shows last updated tickets by date
  • Added dropdown to export to PDF for tabular data.
  • Added option to check monthly for expired credit cards and turn the cards to manual to avoid charging expired cards.
  • Added in new link to point all future patchnotes to powercode.com.

Bug Fixes

  • Fixed services not submitting properly on save.
  • Fixed multiple identical tickets being submitted on customer overview.
  • Fixed report dashboard icon selection from overlapping.
  • Fixed certain custom report queries from being incorrectly escaped.
  • Fixed missing cancel button for updating services.
  • Fixed date format for Customer Balance Report.
  • Fixed issue where equipment parents would sometimes not display.
  • Fixed usability for adding mac addresses from inventory to equipment.
  • Fixed pager counter for call logs.
  • Fixed minimum amount and multiple payment submissions on customer portal.
  • Fixed customers turning delinquent if an overriding temporary grace date is set.
  • Fixed image scale for job completion data.
  • Fixed primary contact being changed if not directly modifying primary type.
  • Fixed issue where custom customer alerts would try to add duplicate groups to an alert.
  • Fixed tax zone report generation throwing an error if the name was greater than 31 characters.
  • Fixed loading correct email for a ticket.
  • Fixed new ticket form error which sometimes caused an infinite loading button.
  • Fixed ticket count in the ticket totals report.
  • Fixed attempting to charge tax when tax is 0.
  • Fixed archive customer page button formatting.
  • Fixed being able to archive customer without first removing or transferring equipment off the account.
  • Fixed payments report to display all credit card transactions and totals for all card payments.
  • Fixed spamming minimum stock level emails by sending out an alert once per day at noon.
  • Fixed being able to add duplicate MAC addresses to inventory.
  • Fixed customer status box scrolling instead of floating off screen on Complete Map.
  • Fixed an issue with the customer balance report not submitting properly.
  • Fixed wrong date displayed on data usage graphs.
  • Fixed styling with customer log when viewing more details.
  • Fixed add customer wizard clearing billing address on submit, but failed validation.
  • Fixed tax entry date for a custom charge being different than the date on the custom charge.
  • Fixed column line breaks for reports.
  • Fixed arrow navigation not applying to custom reports.
  • Fixed custom report display format to be more adaptive.
  • Fixed permissions for custom reports and the report dashboard.
  • Fixed multiple reports permissions for the same application.
  • Fixed error when sending email to customer in which input was failing.
  • Fixes permissions with merging tickets.
  • Fixes autocomplete on customer portal login.
  • Fixes showing duplicate user groups for permissions which would result in a fatal error.
  • Fixed issue where radius server information was not being saved.
  • Fixed validation for snmp oids, which would incorrectly flag a leading 0.
  • Fixed query-based accounting report permissions.
  • Fixed completed jobs report permissions.
  • Fixed issue where erasing a custom data field name would erroneously remove it from Powercode.
  • Fixed call log when editing so it does not cut off longer entries.
  • Fixed issue where job completion data was only being loaded for the first clicked job.
  • Fixed issue where uploading images for a job would result in a fatal error.
  • Fixed all future jpeg/jpg image uploads to be rotated correctly.
  • Fixed unnecessary conversion when editing an open access IP.
  • Fixed case where adding new credit card did not always work.
  • Fixed spelling with Ipiphony tooltip.
  • Fixed issue that caused some late fees to not apply.
  • Fixed issue where customer logs details would not display properly.

Miscellaneous

  • Added current balance to default amount when making a check payment.
  • Added logs to mass update of ticket statuses.
  • Added automatic email to be sent out when automatic payment method is removed from a customer account.
  • Added separate email triggers for Install and Service.
  • Added technician to the network job locations tab.
  • Added automatic payment method warning for bank account payments in the customer portal.
  • Added customer log when creating a new customer call log.
  • Added link back to customer page on elevation profile.
  • Added ticket ID and Title to log when merging tickets.
  • Added date to batch email customer event log.
  • Added warning when assigning customer to an emailed ticket that the email will change.
  • Added placeholders for ACH Banking to avoid being saved as config values.
  • Allows for TowerCoverage.com Default Category.
  • Cleaned up new customer wizard styling.
  • Changes default support email account when their category or type is deleted.
  • Saving a network site now redirects you to that site.
  • Modified customer usage report to only show 3 decimal places.
  • Updated signed contract wording to be more specific.
  • Updated remote http port to show as link.
  • Updated FCC 477 Report to allow exporting individual data.
  • Updated custom fields for new customers to be more efficient.
  • Updated UI for creating customer call logs.
  • Moved custom customer alerts navigation item under Items > Custom.
By |2017-05-10T10:38:48-05:002017 April 3rd|Changelog|Comments Off on Release 17.04.10 [Beta]

Keep An Eye On Our New Website

I’m excited to finally launch our new website which we will use as a platform for communicating with our customers and others in the WISP industry.  I joined Powercode 7 months ago and it has been an amazing experience immersing myself with the various partners, customers, and…personalities.  I look forward to creating a new, open communication channel with our customers to drive our development and build a community.

I urge you all to stay up to date at this space for news updates about our team, feature development, road maps, tutorials, and more.  I’m excited to show you all the many things that Powercode has been working on and have your feedback shape things until their release.

By |2017-03-23T12:47:17-05:002017 March 12th|News|Comments Off on Keep An Eye On Our New Website

Release 17.01.26

New Features

  • Click to Edit Notes – Added ability to click on the text box in customer overview to edit notes
  • Complete Jobs CSV – Added CSV export to completed jobs
  • Report Dashboard – Created a Report Dashboard to easily view and search reports and create custom reports

Bug Fixes

  • Auto IP Out of Range – Fixed inaccurate count of free IP Addresses
  • BMU IP Address Ranges – Fixed overlapping BMU address ranges
  • Contract Table Header – Replaced Last Modified header with accurate header
  • Email Queue Not Clearing – Stopped emails with no ‘To’ address from piling up in mail queue
  • Equipment Parent Child – Fixed equipment from becoming the parent of its parent
  • Invoice Message – Fixed invoice message field not saving empty message
  • Ipifony Price Override – Fixed price override for Powercode prices
  • Job Completion Photo Rotation – Fixed completion photo orientation when photos are taken in mobile view
  • Job Notes Edit Permission – Fixed permission check for editing job notes
  • Merged Ticket – Fixed Ticket Attachment on merged tickets
  • Mobile View Price Override – Added a check for price override in customer services in mobile view
  • Open Access List IPs – Fixed duplicate open access IPs
  • Procera Queue – Fixed Procera queue failing due to incorrect math
  • Queue Canopy Speed Updater – Rewrote Radio Speed Updater Queue to be more efficient
  • Scheduled Job Notes – Fixed quotes from being removed from job notes
  • System Checklist Tim – Fixed incorrect system checklist time
  • Ticket Type/Category – Added validation when adding ticket categories and types
  • User Schedule Override – Fixed width for user schedules and retrieved override times
  • User Validation – Added validation when adding a user

Miscellaneous

  • Add Service Form – Added layout to Add Service form
  • Alphabetize Address Ranges – Alphabetized address ranges in add/edit/transfer equipment forms
  • Bank Transactions Import – Added and saved descriptions to Bank Transaction Format and sort payments by most recent at the top
  • Billing Time – Added the time billing started/ended
  • Bing Maps Popup – Updated Bing Map popup
  • Custom Fields Sorting – Sorted all custom fields alphabetically
  • Customer Logs Redesign – Redesigned the customer logs page
  • Customer Portal Payment Sorting – Sorted transactions in customer portal by date instead of event
  • Default User For Ticket – Added current user as the default user assigned to a ticket when creating a new ticket from the ticket page
  • Edit User Alert – Added an alert when selecting Not Active from user add/edit page
  • Improved Contract Template – Improved adding html in contract to better suit all use cases
  • Invoice Date Text Before Invoice Date – Added the text ‘Invoice Date:’ before invoice date
  • Job Completion Icon – Added a job completion icon to Schedule Live View
  • Job Template Minutes Validation – Added validation for minutes in job template
  • Merge Tickets Confirmation Message – Added a confirmation message stating merging tickets cannot be undone
  • Probe Graph Sorting – Sorted probe graphs on equipment page alphabetically
  • Switching Tech Group Warning – Switching a job between tech groups now throws a warning
  • Tower Coverage Submission – Billing data is more accurately retrieved when account is created by Tower Coverage submission
  • Update Contract Template System Log Entry – Added different text based on if the name is updated or not
By |2017-05-10T10:38:59-05:002017 January 26th|Changelog|Comments Off on Release 17.01.26
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