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Powercode Release 21.03.16[STABLE]

Elevation Profile

  • Resolved an issue where the elevation profile would switch measurement units.

Complete Map

  • Resolved an issue where customer export on the complete map was not exporting customers.

Equipment

  • Resolved a display issue when editing a piece of equipment.

Contract Templates

  • Resolved an issue that preventing contract templates from displaying properly.

Logs Report

  • Resolved an issue where only the rows viewable on-screen would export.

Edit Contact

  • Added the ability to delete and set the primary contact on an account from the edit contact screen.

Customer Portal

  • Resolved an issue when editing the MAC address of equipment via the customer portal.

Navigation Menu

  • Rename the “Outbound Email” link to “External Mail Clients” and relocated it to under the third-party accordion.
By |2021-03-16T09:28:32-05:002021 March 16th|Changelog|Comments Off on Powercode Release 21.03.16[STABLE]
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Powercode Release 21.03.10[RC]

Add Customer Wizard

  • Resolved an issue where the default tax zone wasn’t being selected when set.

Tickets

  • Resolved an issue where the drop-down to select a canned reply would appear behind the pop-up window.
  • Resolved an issue where the HTML would show in fields when creating a ticket from the customer overview.

System

  • Resolved an issue where custom reports were unviewable due to the custom report use not being created.
  • Added the customer profile link back to the set temporary grace period page.
By |2021-03-10T14:54:44-06:002021 March 10th|Changelog|Comments Off on Powercode Release 21.03.10[RC]
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Powercode Release 21.03.09 [RC]

System Changes

  • When a customer ID is not found it directs you to a user does not exist page rather than an error page.
  • Added an option on the system configuration page to allow users to configure port 80 to redirect to the red access blocked page or the customer portal.
  • Resolved an issue with the type of currency selected.
  • Resolved an issue where exporting the closed ticket report resulted in only the rows in view being exported.
  • Resolved an issue where the session timer didn’t display the calculated time.
  • Remove duplicate map layers navigation link.

ACH Report

  • Resolved an issue where the Canada standard 005 format Julian date was behind by a day.

Complete Map

  • Resolved an issue where the pin for a customer would not show on the complete map.

Customer Overview

  • Clarified payments, previously when refunding a payment the existing entry would be updated, now a new entry is created in the payments field representing the refund with the same transaction ID.
  • Resolved an issue when editing custom fields on an account where it would reorder the fields.
  • Resolved an issue where multiple fields were displaying incorrectly on the customer overview.

Schedule Live View

  • Resolved an issue that prevented the completion templates dropdown fields from populating.

Email

  • Updated Amazon signature version from Amazon Simple Email Service.

Ticketing

  • Resolved an issue where tickets were being set to one as the priority when created rather than the set default value.

Inventory

  • Resolved an issue where non-selected inventory items would be affected by the mass edit items function.
  • Resolved issues with the mass move inventory search.

Network Site

  • Resolved an issue that caused an error when attempting to search for a piece of equipment on a network site.

Equipment

  • Resolved an issue where selecting HTTPS for the protocol on a piece of equipment would append the default port to the end.

Permissions

  • Resolved an issue where customers that should not be viewable to a web user would appear in the customer list reports.
By |2021-03-09T10:26:48-06:002021 March 9th|Changelog|Comments Off on Powercode Release 21.03.09 [RC]
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Powercode Release 21.03.01 [Beta]

MAJOR DATABASE UPDATE

  • There have been significant improvements and changes to the table structures to increase performance and stability.
  • Ensure successful backups have been taken, snapshot your server also if that option is available.
By |2021-03-01T15:25:59-06:002021 March 1st|Changelog|Comments Off on Powercode Release 21.03.01 [Beta]
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Powercode Release 21.01.20 [Beta]

FCC Report

  • Access FCC API via HTTPS as they have switched and ended support for HTTP.

Mikrotik

  • Resolved an issue that was causing the whitelist to not be honored.

Inventory

  • Added equipment filtering to the mass move inventory locations.

Notifications

  • Added the ability to have multiple notifiers on the delinquency email.
  • Added the ability to set send intervals for Pager Duty notifications.

Accounts

  • Added an archived customer list page.

Customer Portal

  • Resolved an issue where replying to tickets would result in seeing an error message.
By |2021-01-21T15:08:16-06:002021 January 20th|Changelog|Comments Off on Powercode Release 21.01.20 [Beta]
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Powercode Release 21.01.14 [Beta]

Billing Options

  • Resolved an issue where multiple billing configuration options showed on one page.

Upgrade

  • Resolved issues that caused database updates to fail during the upgrade process.

Installer Mobile View

  • Temporarily remove phone number hyperlinking from the customer notes due to a critical bug.

Equpiment

  • Resolved an issue when selecting a device type on the add/edit equipment page, the default status check would not be selected.

Services

  • Resolved an issue where a customer’s status would get set to NULL or Not Active.

Customer Overview

  • Added a feature to suggest and auto-complete call log subjects based on past subjects.
  • Resolved an issue that prevented users from being able to enter a customer event log.
By |2021-03-01T15:25:51-06:002021 January 14th|Changelog|Comments Off on Powercode Release 21.01.14 [Beta]
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Powercode Release 21.01.06 [Beta]

Accounts

  • Resolved an issue that prevented updating the primary contact on an account.
  • Resolved an issue where after submitting a payment via the enter payment page it would direct to a white screen.

Saisei

  • Resolved an issue where Saisei minute by minute usage would appear as loading when no data was present.

Ticketing

  • Resolved an issue with email ticket replies coming in as seperate tickets.
By |2021-01-06T16:54:56-06:002021 January 6th|Changelog|Comments Off on Powercode Release 21.01.06 [Beta]
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Powercode Release 20.12.31 [BETA]

API

  • Gets all of customer’s phone numbers when customer record is requested

Baicells

  • Added option to enable/disable Baicells logging

Billing

  • Assessment of fee upon reconnect of a delinquent customer
  • No longer assess $0.00 charges for $0.00 taxes

Customer Portal

  • Use customer’s locale preference in the customer portal, if it is set

Customer Overview

  • Fixed link back to customer overview from Transactions view

Inventory

  • Allow to set a minimum stock level of 0

Mobile View

  • Fixed issue where phone numbers not showing correctly

Schedule Live View

  • No longer showing drive time when Calculate Drive Time is disabled
  • Fixed visual bug hiding hamburger menu from view

Tickets

  • Added option to generate a ticket for a scheduled install
By |2021-01-05T08:49:22-06:002021 January 5th|Changelog, News|Comments Off on Powercode Release 20.12.31 [BETA]
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Powercode Release 20.12.18 [Beta]

Saisei 7.3.1 Support

  • Changed the “Synch Policies” button to “Pull Policies from Saisei” to more accurately represent the action.
  • Resolves an issue where rate multipliers would divide incorrectly when pulling the policies from Saisei.
  • Resolves an issue where after synching the Saisei would be set to an “Unknown” status.
  • Added requirements when adding and editing a Saisei policy.
    • Name, Application Group, Rate Multiplier (.1-10), and Percentage Rate (0-100) are now all Required.
  • When creating a new service all service policies are set to on, the Saisei policy values, and a service rate multiplier of one by default if not set.
  • Groups Allowed Service
    • All Groups is now a switch.  When all Groups is enabled all groups are selected and the option to select individual groups is hidden.
  • Removed assured and guranteed sliders.

MobiTV

  • Changed communication with MobiTV from HTTP to HTTPS.

Invoices

  • Resolved an issue where ftp invoices weren’t being properly sent to the remote server.
  • Added DIDs (Phone Numbers) to transactions and invoices.

Contracts

  • Added a configuration option to the customer portal settings to allow the contracts tab in the customer portal and subsequent fields to be renamed.
  • Added a field on contract templates to allow for entering a custom banner message that will appear at the top of the customer portal when logged in.
    • If multiple contracts are set it will list each banner message.
  • Added a field on contract templates to allow for entering a custom message the customer will see after signing the contract in the customer portal.
  • Added button to preview the contract on both the contract templates, and customer overview pages.

Widgets

  • Added an option in on the widet configuration page to only allow users with admin level permission to add or delete widgets on their dashboard.

Scheduled Job

  • Phone numbers that are standardly formatted in the job notes will be clickable in the installer mobile view.
By |2020-12-23T11:00:16-06:002020 December 23rd|Changelog|Comments Off on Powercode Release 20.12.18 [Beta]
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Powercode Release 20.12.10 [Beta]

Add Customer Wizard

  • Added options to hide fields that aren’t required for customer creation in the add customer wizard configuration.

Authorize.net

  • Resolved an issue where payments were being rejected due the reference ID being too long.

Geolocation Error

  • If a customer’s address is set to automatically geocode and their physical address has a latitude or longitude of zero it will attempt to geolocate and update the coordinates.

Webuser Accounts

  • Resolved an issue where updating a webuser profile would fail to update if the phone number didn’t have a value.

Inventory API

  • Introduce a UAPI endpoint for inventory management via restful json API.

Bug Fixes

  • Resolved an issue with the handling of UTF-8 characters in tickets.
  • Resolved an issue where the check-in timer on installer mobile view wasn’t calculating the time correctly after refreshing the page.
  • Schedule Live View year updates.
  • Fixed duplicating probes when editing equipment.
  • Cash/Check payment issue resolved.
  • Auto selection of ticket status removed.
  • CompleteMap updates.
  • RADIUS credential formatting issues resolved.
  • Generate all action functionality enabled.
  • Saisei graph enhancements.
  • Dropbox authorization code fix.
  • Ticket ID now checked in subject.
  • User not found error resolved.
  • Verify vanilla v20 installations.
  • Fix all groups selection on services.
By |2020-12-10T16:22:42-06:002020 December 8th|Changelog, News|Comments Off on Powercode Release 20.12.10 [Beta]
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Powercode

300 Industrial Drive
Random Lake, WI 53075
Phone: (920) 351-1010
Email: sales@powercode.com

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