Switching Services
We have added a new method to our Schedule Events feature. Now we have the Switch Service option for a easier way to change customers from one service to another.
Important IPPAY Changes With Powercode
Most IPPAY/Powercode Customers Are Not Affected By This.
We were made aware of some changes required by IPPAY related to the SEC code sent during transactions involving bank accounts. We have received the requirements from IPPAY and understand some Powercode users will have received a similar message as well. Powercode is currently on working on providing the tools necessary to correctly code bank accounts and their transactions. This will be released in an update currently scheduled for November 22, 2017. Please keep an eye on this website after that release for full information related to the SEC code and what you should do to mitigate any discrepancies.
We apologize for any confusion and are working with IPPAY to adhere to these new requirements as soon as possible.
Twilio Integration Setup
The new Twilio integration gives you the ability to text your customers threw the Powercode interface.
Resolved Tickets
Looking at Resolved Tickets in Powercode.
Support Accounts
Support Accounts is a connection between Powercode and one or more of your business email accounts.
Dropbox Backup Updates
As of 17.10.19, Powercode’s backups integration for Dropbox has been updated and may require you to authorize your account again for your backups to Dropbox to continue functioning. Below is a quick guide focusing on how to reauthorize your Dropbox account for Powercode to push the backup files to. If you are not using Dropbox, you can ignore this post.
On a side note, we will be providing Amazon S3 as a backup destination option within the next couple weeks.
Enable Backups
- Navigate to Config->Backup Settings
- Set Enable Backups to “Enabled”
- Set your backup schedule
- Set Remote Backups to “Enabled”
- Set Backup Method to “Dropbox”
- Click “Get Authorization Code”
You will now be routed to Dropbox’s site where you will generate an authorization code.
Allow Powercode Remote Backups Access
You need to give Powercode permission to save backups to your Dropbox account.
- Log in to your account (or create a new account) if required
- Grant Powercode access to save backups to your account by clicking “Allow”
- Copy the authorization code that Dropbox generates
Now that you have an authorization code you can continue with the process in Powercode.
Complete Backup Settings
Enter the remaining information to complete the backup settings.
- In Powercode paste the authorization code into the appropriate field
- Enter a directory path of your choice where the backups will be saved
- Save settings
Powercode is now configured to save backups to your Dropbox account.
Baicells Integration
The Baicells integration syncs data from Powercode to BOSS. Service Plans sync over for rate limiting and customer info syncs for provisioning.
Enter Payments Tool
The “Enter Payments” tool is an interface that allows you to quickly apply payments to customer accounts .
Scheduling Jobs For Network Sites
Scheduling jobs for network sites.
Scheduled Payments
Schedule one-time, monthly or annual payments with the Scheduled Payments feature!