Powercode Release 22.03.02 [STABLE]
Make Payment
- Updated the notification that pending payments will be canceled to only appear if the customer has pending payments.
Miscellaneous
- Minor bug fixes and improvements.
Powercode Release 22.02.28 [STABLE]
Bandwidth Gatherer
- Resolved an issue that prevented the bandwidth gathere from restarting after a bad status due to a deprecated column.
Powercode Release 22.02.25 [STABLE]
Billing
- Resolved an issue where billing would halt if not using IPPay as a payment processor due to a new function specific to them.
- Resolved an issue when billing a small number of customers (less than 20) during the bill due day process in which the process to hold billing until the payments have completed was not occuring, which could result in some customers being charged twice with two separate transactions.
- Changed the notification when making a manual payment to only show if the customer has pending transactions in the payment queue.
FCC 477
- Correct the mapping of the upload/download fields when using advertised speeds.
- Correct a bug when accessing the service speeds on plans when generating the deployment data.
Customer Search
- Resolved issues while searching for a customer with a special character as well as while searching by the last name first.
Powercode Release 22.02.21 [STABLE]
FCC 477 Report
- Added a button to trigger a FIPS update for all active and delinquent customers. The update will run in the background and provide status updates via the system event log. It is recommended to run this prior to generating a report if you are having trouble generating one. A notification will appear in the top right corner that the process has begun. Please clear your web browser cache prior to this. (ctrl + shift + r) To reload the page and clear your cache.
- Updated the advertised upload/download speeds label on services to accurately represent the information the FCC is requesting.
- Upload/download speeds greater than 10mbps will be rounded to a whole number for reporting per the FCC.
API
- Resolved an issue where proration via the API would not trigger when set.
Powercode Release 22.02.17 [STABLE]
Billing
- Set all failed payments in the payment queue to canceled status to account for recent billing changes. When a manual payment is made any failed payments will be canceled. This is the retroactive approach to account for that new process.
- Resolved an issue where manual ACH payments would credit a second time during daily billing.
- Updated billing process to spawn multiple payment processes to decrease the overall billing runtime.
- Removed the “#” from cash payment’s description #2647
Reports
- Added the select for the census year on the FCC 477 report. #2620
- Resolved an issue that caused the Pre-Installs Without Installs report to not show any results. #2656
Navigation Menu
- Added back the SAML/SSO navigation menu option.
Equipment Details
- Updated the wording of the open-access list tab. #2648
OpenSRS
- Release BETA integration of openSRS.
MikroTik
- Resolved an issue with authorization if on a version of 6.43.
Saisei
- Resolved an issue when downloading the minute-by-minute Saisei graph by upgrading Highcharts to better handle larger data sets. #2654
Procera
- Resolved an issue where clicking edit on any shaping rule would result in the error message page. #2612
Mobile View
- Resolved an issue where the mobile view was not filtering services that are not viewable to the web user. #2659
Customer Portal
- Resolved an issue that prevented the customer security code from appearing on the customer portal when enabled.
Powercode Release 22.01.11 [BETA]
Search
- Improved customer search when searching by the customer’s last name first. #2521
Elevation Profile
- Resolved an issue where the line of sight line would calculate based on meters instead of the unit used for the input. #2542
Reports
- Added column search to the closed ticket report. #2445
- Resolved an issue with the installer time sheets scrolling out of view. #2495
- Limited the email event log to the last 1000 entries.
Customer Portal
- Resolved an issue where settings were being set to a default value of on. #2527
- Resolved an issue where the customer portal toggle would be incorrectly set requiring fields to be set for login. #2395
- Added an option when changing the “Allow ACH/ECheck Addition” to set the option for all customers rather than just going forward.
- Resolved an issue with the customer portal color setting. #2624
VoIP
- Added amount in cents to the customer portal call records.
- Added additional call rate classifications (Special, Mobile, National).
- Resolved issues with DID imports.
- Resolved issues with adding call records via the API
- Resolved issues with the unlimited toggles not saving properly. #2498
- Resolved an issue where VoIP call record charges were being calculated when manually set. Call records with a charge greater than zero will not be updated.
- Resolved issues with the 477 report.
Ticketing
- Resolved an issue that prevented removing the parent ticket from the child ticket. #2593
Contracts
- Resolved an issue when deleting a contract that has existing contracts signed. #2528
Customer Overview
- Resolved an issue where the monthly total for services would be $NaN.
- Resolved an issue where the customer group was not displaying. #2201
- Resolved an issue where the delinquency date would display inaccurately. #2491
- Add view all tickets to the tickets section on the customer overview. #2633
Billing
- Resolved an issue where some customers weren’t having an invoice preference set. #2599
- Resolved an issue where guarantee/guarantor accounts were using the incorrect tax setting. #1286
- Resolved an issue where the custom reactivation fee setting wasn’t properly being set. #2594
- Resolved an issue where credit cards would expire at the beginning of their expiration month rather than the first of the next month. #1613
- Resolved an issue where ACH charges on the bill due day were double crediting the account.
- Resolved issues with autopay running immediately after billing or not at all. #2596
- Resolved issues with some customers’ payments not being charged after being placed in the payment queue. #2554
- When a manual payment is made any existing not successfully processed payments in the queue will be canceled.
- Changed the credit card retry count label to be an attempt count to more accurately reflect its impact as well as prevent zero from being an option.
Services
- Changed the monthly megabytes field to automatically set to 99999999 when no value is given. #1450
- Resolved an issue that prevented services from being added in the add customer wizard. #2368
Twilio
- Added a field to set an SMS signature to be added to each message. #2611
Equipment
- Resolved an issue with auto-assigning an IP when changing address ranges. #2587
System
- Resolved an issue with the system event log where it would sometimes not log the web user that created the log event. #2166
- Resolved an issue with setting a web user inactive without an email address. #2339
- Resolved an issue with the equipment log not truncating and added an option for seven days.
IPPay
- Update to add a process to handle IPPay’s fraud detections system and check if the transaction has been resolved each night when billing runs.
Powercode Release 21.10.27 [STABLE]
Billing
- Changed the process to clear old payment queue entries to remove them after 28 days from 30.
- Resolves issues with customers being charged both the old and new payment entry when there is a balance due on the account.
API
- Resolved an issue with adding a phone record via the API.
- Added an endpoint to get the customer and service ID by DID.
FCC 477
- Resolved an issue that caused the monthly backups to be empty.
Powercode Release 21.09.28 [STABLE]
Billing
- When automatic payment methods are set to manual, payment queue entries are marked as canceled. #2501
- Resolved an issue that caused billing to halt during certain billing configurations.
- Resolved issues where payment methods would result in incorrect status with certain billing configurations.
- Resolved an issue where billing would run out of memory during large billing runs.
Ticketing
- Resolved an issue with ticket logs displaying off the screen when lengthy. #2565
Customer Overview
- Resolved a rounding issue where the services total cost. #2552
Parent Child
- Resolved an issue with deleted equipment attempting to calculate the parent-child relationship. #2567
FCC 477
- Resolved an issue with the CIR toggle not functioning properly. #2568
Reports
- Resolved an issue where tax zones with names greater than 32 characters get truncated resulting in duplicate tax zone names when generating the spreadsheets for the tax zones report. #2559
- Resolved issues with the account sub-class report. #2572
API
- Resolved an issue with setting the guarantor account on a customer via the API. #2449
- Resolved an issue with setting the company on a customer via the API. #2448
cnMaestro
- Updated API calls to V2.
Send Mass Notifcation
- Resolved an issue where the send mass notification email option was not populating certain lists #2474
Powercode Release 21.09.20 [STABLE]
ACH
- Resolved an issue where if ACH was enabled cards that were set to charge on bill due day were charged correctly but the status in the payment queue was incorrect.
Email
- Resolved an issue with the date handler.
- Resolved an issue with the black list not working properly.
Powercode Release 21.09.15 [STABLE]
ACH
- Resolved an issue that prevented downloading the ACH batch file.
Support Email
- Resolved an issue with the system pulling read emails into ticketing causing duplicates.
RADIUS
- Resolved issues with not updating the RADIUS server correctly.
Twilio
- Added a field to put a custom message that will appear in the customer portal above the receive text messages option.