• Added the ability to set SMS Preference in the Add Customer Wizard.
• Moved minimum security questions configuration from the System Configuration to the Add Customer Wizard.

• Fixed “View on Map” link to properly load customer location.
• Resolved an issue preventing users to open the SMS page.
• Re-applied a fix to prevent delinquency dates on the overview from displaying longer than expected.
• Sending a customer email will continue to retain the “from” email address, as it did previously.

• Updated initial load to only load minimal network information to boost initial load (customers will now load in the background).
• Added loading overlay to the Complete Map.
• Fixed filter on Tower Sites “Show Customers on Pop”.
• Resolved issues where special characters in filter names would prevent those filters from properly applying.
• Renamed “Reset” to “Clear” for filters.
• Removed default “Active” and “Delinquent” statuses from the active filter list on page load (to be in-line with how it functioned previously).
• Added missing truck data and location markers to the Complete Map.

• Resolved a display mismatch between the limit on a ticket attachment and what you could actually upload (50M vs 100M).

• Added automatic redrawing for the Elevation Profile when the tower frequency changes.

• Fixed job work order downloads from Schedule Live View.
• Fixed issues transferring items between the workbench and standby lists.
• Fixed issues with jobs not updating properly.
• Fixed an overlay issue where the time marker would display above the map.
• Fixed new jobs scheduled through the Customer Overview not showing up in the workbench.
• Fixed an issue preventing jobs from being able to be dragged onto the last installer for a day.
• Re-added latest status to Trucks in Schedule Live view as an overlay.

• Updated the default installer mobile view location to default to the Company Address.

• Resolved issues not associating manual credit card payments with their appropriate card type (visa, mastercard, etc).

• Transferring equipment to a non-existent customer or network location will now present you with an error, instead of allowing you to do so.
• Added increased security measures in place for issues in which networks with inconsistent network connectivity to their BMUs would report improperly and cause data spikes to occur.

• Added missing “slowed” service speeds for Preseem – customers who have this feature enabled in Powercode will now properly see customer’s speeds slowed through Preseem.
• Updated Preseem to resolve a situation in which a customer might still have equipment on their account, but do not have active service, and were still receiving service.

• Resolved issues with logs improperly stacking file names.

With the 19.10.24 release, we have migrated our mapping to Google Maps! Its a very exciting time for us at Powercode, as we push forward to leverage everything Google can offer to us through mapping, routing, and much more. To configure Google maps to work with your Powercode installation, you will need to set up and configure a Google API Key with the following API’s enabled. Once completed add your Google API Key to Configure > System Configuration > Maps.

• New geolocation services integration for addresses through Google.

• New Google maps elevation profile for serviceability checks.

• New installer map with Google Maps and numbered jobs for a given day.

• New complete map with Google Maps with integrated street view and full-screen mode.
• New filters for tags, towers, customer groups, customer tags, device types, and device status.
• New customer sub-selection selection tools for squares, polygons, or circles.
• New customer export feature, with the ability to export a subset of customers directly from the map to a CSV file.

• New schedule live view Google Maps integration with street view for quick site overview or installation planning.
• New route optimization feature – easily re-order jobs in the most optimal way for a specific installer or the entire day!
• Updated Track your Truck integration for compatibility with their latest WebApi platform.
• Redesigned map icons for easier visibility and consistency – more in line with our classic icons.
• Rebuilt schedule live view logic for significant performance increases, especially systems with higher amounts of installers and jobs.
• Resolved issues with jobs jumping around, changing color, or resetting position.
• Updated check in timers to display more consistently, and properly display current job time when checking out.
• Resolved various issues where drive times would not display or calculate properly initially, and would require a force re-calculation.

• New IPPay Account Updater – automatically updates CreditCard accounts that expire, are updated, or are reported lost / stolen.
• New IPPay ECheck Reconciliation – automatically reconciles ECheck payments, updating their status and applying a returned check charge if applicable.
• Added validation to all loan-related forms.
• Re-added missing Authorize ACH as a ACH format option.
• Fixed monthly discounts from not showing up on prepay invoice generation.
• Updated prepay to only charge for invoice fees if they are configured.

• Custom fields associated with Equipment are now returned through the readEquipment API endpoint.
• Fixed an issue with the createCustomer in which addresses would geocode regardless of autoGeocode value.

• Fixed a display issue in dark theme when editing webhooks.

• Optimized main customer status list reports to increase load speed.

• Customer tags changes will now be logged to the Customer Event Log.
• Custom fields now sort alphabetically.

• Made improvements and fixes to our Google Calendar integration – scheduled jobs will now properly push out to google calendar for installers.

• CGNat toggle will now properly save the toggled value, as expected.

• Fixed descriptions showing up as NULL in the services list.

• Audited remote subnets to ensure in/out speeds are being properly written to the Saisei.
• Updated total rate history graph to use proper Mbps label.
• Added missing sync update for infrastructure equipment when added. It will now update in Saisei without requiring a full sync.

• Fixed an issue where changing country in System Configuration would not auto populate the state field.
• Added pre-populated states/provinces for New Zealand and United Kingdom (for cases where no Service Areas are defined).
• Saving a country in system configuration will now automatically generate an associated Country Service Area.
• Updated system configuration to resolve issues where very large sets of data could not be saved (thousands of tax zones,
• New Powercode system-wide translations – English and French to start. We will continue to add additional translations as they are completed.

• Re-ordered bandwidth gathering logic to avoid some cases where we wouldn’t always calculate the proper current value (data spikes). We fully anticipate this to resolve any remaining issues being experienced with bandwidth gathering spikes.
• Resolved issues with BMU name sorting to properly sort alpha first, and then numeric.

• Email templates will now always use the proper email subject when sending them to individual customers, as defined in system email.
• Removed some remaining right arrow images in tickets.

• New system configuration option to limit Status Change event log history changes. This will allow us to cut down on ballooning equipment log table sizes and increased backup storage utilization.
• Resolved some issues with inventory item duplicate fields triggering erroneously.
• Fixed a display issue with Equipment that wouldn’t properly show alternating rows as different colors on Equipment Overview.
• Equipment on a customer account will now properly display its IMSI if it is an imsi device.
• Fixed issues with the Equipment Log filter not filtering results properly.
• Resolved issues with probe result averages not returning and updating results as expected.

• Add Customer Wizard will now only validate against fields specified in configuration settings.
• Duplicate checks will now return a full list of any matching accounts in Powercode.

• Address display will no longer show broken or cleared lines.
• Custom select menus will now save and show values correctly.

• Adding / Removing payment accounts through the portal will no longer log twice.
• Sign in text on the Customer Portal login page is now translated.

• The financial dashboard now displays dollar amounts with commas instead of spaces.

• Failed payments no longer falsly trigger accounts being set to active.
• All guarantee custom charges will now properly apply to the guarantor.

• Removing equipment will now require you to select which stock location it is at to avoid orphaned equipment on customer accounts.

• Schedule overrides can now be configured to include minutes (to allow for 15, 30 minute increments).

• Fixed some coloring conflicts with the Saisei graphs to improve their readability.
• Resolved an issue where some updates would fail to push to Slave BMUs, causing them to go out of sync.

• Resolved an issue where some ticket responses would be empty or blank.

• Invalid phone numbers will no longer prevent pre-delinquency SMS from being sent out.

• Fixed fping command error when attempting to ping through the widget.
• Opt-in for Beta added to the Powercode Upgrade page (default on v19).

• End point updateEquipment will properly return the EquipmentID of an existing IP as originally expected.
• End point updateCustomer now accepts ‘activation date’ (or 0) as billDay to set “Activation Day” as their Bill Day.
• Contacts that are being updated will no longer re-hash passwords if they have not changed.

• Updated the ACH Batch count in the System Event Log widget to display the correct amount of pending transactions (instead of displaying none at all).

• You can no longer attempt to delete a contact if you don’t have the appropriate permissions. We won’t even pretend that it might work.

• Fixed an issue with Cvv validation that was preventing some customers from adding Credit Cards through the Customer Portal.

• Added default value option to custom fields on edit so that the default value does not reset.

• System emails will now reference the correct MultiBrand Company when using the %%COMPANYNAME%% variable.

• Resolved an incorrect link for transferring equipment.
• Deleted inventory will no longer show as selectable in the equipment form.
• Equipment Log csv export will now export all entries instead of only exporting the first 100 rows.

• New “Whitelist” field when editing the Saisei BMU for pushing specific IPs or subnets to a whitelist plan in Saisei.

• Updated schedule overrides so they don’t automatically increment end time on edit. Additionally, we disabled autofilling to avoid displaying the autofill box on top of the date select widget.

• Updated core configuration to avoid some cases where gateway errors would occur.
• Updated how we save file names to avoid cases where the file would not save to the correct location and could not be linked properly.

• Removed some links that were trying to load a status change icon from the billing server in emails (now uses a universal character instead).