Yearly Archives: 2024

Powercode Release 24.10.30 [STABLE]

Improvements

Enhanced load times for equipment status data on the dashboard widgets. (#PC-445)
Improved transaction table visibility for users on smaller screens. (#PC-452)

Bug Fixes

Resolved issues with transaction action buttons. (#PC-334)
Fixed an issue with birth date entry in the customer wizard. (#PC-448)
Resolved a Slack webhook error, restoring expected notification functionality. (#PC-437)
Corrected issues with pasting HTML into customer notes, allowing for accurate text formatting. (#PC-390)
Added a scrollbar to the customer database dump report for easier navigation. (#PC-458)
Resolved the next-day scheduled job reminder error via Twilio. (#PC-461)
Fixed an issue with payment refunds on deleted cards. (#PC-442)
Corrected phone number type selection in the add customer wizard. (#PC-460)
Resolved an issue with the Option 82 Remote ID field defaulting to lowercase when editing devices.
Addressed display issues with tags on phone numbers in ticketing, ensuring correct information visibility. (#PC-451)
Fixed early termination fee in the BCL.

New Features

Added a checkbox when adding a service to an existing customer to enable automatic contract re-queuing, streamlining workflow.
- KB – Service Switching and Contract

By Hayden Schuch|2024-10-31T08:22:10-05:002024 October 31st|Changelog|Comments Off

Powercode Release 24.10.16 [STABLE]

Misc.

Resolved an issue with webhooks when deleting equipment. (#PC-408)
Updated Moneris API from version 1.0.22 to 1.0.31.
Resolved an issue with searching by equipment ID in inventory. (#PC-373)
Removed URL encoding from transaction description. (#PC-393)
Resolved an issue with duplicate bandwidth gathering records. (#PC-409)
Resolved an issue with equipment details not being properly displayed when viewing in the installer portal. (#PC-428)
Resolved an issue with SMS logs. (#PC-425)
Resolved issues with adding a Mikrotik BMU. (#PC-412)
Resolved multiple ticket board issues.
Resolved an issue with failed automatic payments as being processed.
Resolved various issues with the BCL generator.
Resolved issues with the system config page. (#PC-439)
Resolved an issue that allowed duplicate IPs to be entered. (#PC-424)

By Ron Chaplin|2024-10-22T10:24:18-05:002024 October 22nd|News|Comments Off

Powercode Release 24.10.01 [STABLE]

Ticketing

Added a config option to enable a new modernized ticket board view.
Ticket Board – Powercode KB

Misc.

Resolved an issue with percent based processing fees.
Resolved an issue where the SNMP community string would be overwritten with the device type default when editing.

By Hayden Schuch|2024-10-02T09:47:52-05:002024 October 1st|Changelog|Comments Off

Powercode Release 24.09.25 [STABLE]

FCC Broadband Consumer Labels

Added features to mass and singularly generate BCL labels for internet services. PC-339
Added a customer portal option to enable viewing of the customer’s BCL.
Added BCL to the customer registration page.
Powecode KB – FCC BCL

System Emails

Added the ability to select send hours for system emails to give the ability of “quiet hours”.
Added email event for X days before customer install. #PC-389

Misc

Resolve an issue with bank account import being in different date formats. #PC-377
Resolved an issue with billing VoIP minutes. #DEV-383
Added the last error from Office 365 inbound tickets to the system checklist on the dashboard. #PC-410
Resolved an issue where the wrong banner would be sent to customers when sending emails via mass email. #PC-411
More billing address fixes. #PC-388

By Hayden Schuch|2024-09-25T14:46:55-05:002024 September 25th|Changelog|Comments Off

Powercode Release 24.08.26 [STABLE]

BMUs

Resolved an issue where delinquent customers were being left active in Mikrotik. #DEV-314
Added fields to return the equipment BMU ID for the Preseem list customers API call.
Resolved issues with syncing the Powercode BMU DHCP and rate limiting information.

Billing

Resolved an issue with ACH batches when a bank account was deleted. #DEV-127

Customer Portal

Added a message to notify customers if there is a percentage based credit card fee applied.

MISC.

Update Tower Coverage API to use the correct billing address.
Resolved issues with the transfer ticket API call.
Resolved issues with queuing to the Baicells BOSS.
Resolved an issue with activating a customer with a scheduled event would result in double billing.
Powercode now re-geocodes the address when updating the customer via the API.
Resolved an issue where customer security codes with leading zeros would not display the zeros.
Resolved an issue when setting a customer contract due immediately the contract wouldn’t be available until the following day. #DEV-141
Resolved an issue with the call log subject box remaining open when tabbing to the notes box. #DEV-140
Resolved an issue with some transactions not properly showing on the customer billing overview.
Updated the summary of charges to match the details label for taxes, surcharges, and fees. #DEV-270
Resolved more device and version specific issues with job check-ins.
Resolved an issue with the speeds displaying improperly in the FCC 477 reports.

By Hayden Schuch|2024-09-04T10:59:21-05:002024 September 4th|Changelog|Comments Off

Powercode Release 24.08.09 [STABLE]

Misc.

Resolved an issue that caused scheduled events to run prior to their scheduled date. HOT FIX
Resolved an issue where additional voip lines would be counted incorrectly resulted in ARPU to spike.
Resolved an issue when making cash/check payments that caused the selected date to be replaced but the current date. DEV-136
Resolved an issue when a customer is added by Tower Coverage the where no record was being created for the salesperson and would then default to the first user to view the customer. DEV-131
Resolved an issue where the customer usage data would incorrectly load. DEV-135
Resolved an issue where the customer portal payment switch on the edit customer page was always on regardless of the actual setting saved. DEV-308
Resolved an issue where any characters could be entered for the amount on a scheduled event resulting in error. DEV-309
Resolved an issue where the inventory item history was not working properly. DEV-293
Resolved an issue where if a scheduled payment had it’s associated card removed it would cause the events to fail. DEV-138
Resolved an issue with the scheduled jobs drive time cron.
Added compatibility for mobile/older browsers to resolve issues with installer check-in to job.
Resolved an issue with deleting radius accounts.
Resolved an issue with encoding email bodies. DEV-130
Resolved an issue where free VoIP numbers could cause errors when billing. DEV-147
Made the debits and credits more clarified under adjustments and credits on the bill PDF. DEV-144

By Hayden Schuch|2024-08-09T10:14:14-05:002024 August 7th|Changelog|Comments Off

Powercode Release 24.07.23 [STABLE]

System

Update Centos yum repos to the vault repo location.
Resolve an issue with customer portal usernames have white space in the them. DEV-286
Resolve an issue that was cause the auto customer status change function to fail.
Resolve an issue where data was not properly being generated into a CSV for the 477 report.
Replaced the check-in popup on the installer portal to be compatible with more mobile devices. DEV-279
Allow the temporary grace period to be cleared in any status. DEV-278
Resolved an issue with the browser tab becoming unresponsive when viewing all transactions. DEV-126
Resolved an issue where the one timer credit / one time service were not calculating taxes. DEV-298

BMUs

Resolved sync issue with Procerea and Mikrotik.
Resolved various bugs with the Calix SMX integration to improve overall experience.
Resolved an issue where customer leases would not be updated without a sync.

By Hayden Schuch|2024-07-23T15:28:28-05:002024 July 23rd|Changelog|Comments Off

Powercode Release 24.07.10 [STABLE]

UI

Resolved an issue where the delinquency date would display incorrectly if the date was set for the next billing cycle.
Resolved an issue with the API key not populating when editing a network notifier.
Resolved an issue where the credit card processing fee would appear when making a payment with a bank account via the customer portal.
Resolved an issue where installers couldn’t check into jobs due to the geo-location data not being shared.

Billing

Resolved an issue where one time credits would be marked as debits on account activation.
Resolved an issue with XML new line characters being sent in some requests to ippay resulting in failure.

Ticketing

Resolved an issue with deleting ticket types that are associated with support email accounts.

Mass Notification

Resolved an issue where the BMU filter option was not properly populating a list.

API

Resolved an issue with the createEquipment API endpoint.

MikroTik

Resolved an issue with sync and saving equipment. More to come.

By Hayden Schuch|2024-07-10T13:45:46-05:002024 July 10th|Changelog|Comments Off

Powercode Release 24.06.18 [STABLE]

Billing

Updated the delinquent customer reconnection fee to be a service rather than a dollar amount.
Update address type to be the type of bill rather than other.
Resolve an issue with monthly discounts.
Resolved an issue where the guarantee bill would be transferred to an inactive guarantor.
Resolved an issue with e-check verification.
Resolved an issue with bank imports.
Updated NACHA ACH format.
Resolved an issue where returned checks were not turning customers delinquent. #D-25
Resolved an issue with pre-pay months.

Saisei

Added a cron to save the Saisei config automatically every six hours.
Added a config option under system config to allow Saisei Parent child to specifically be turned off.

Mikrotik

Improved sync time of Mikrotik BMUs.
Added a default interface for Mikrotik BMUs configurable via the add/edit bmu page.

API

Added transfer ticket api endpoint.

UI

Improved top navigation.
Added an option for a pinnable side navigation.
Resolved an issue that would result in the infrastructure overview being unresponsive.
Added an option for Towercoverage to add a multi map link that appears on the customer overview.
Added a DHCP log tab to the equipment details page.
Resoloved an issue with the job check-in timer not displaying properly. #218

Tickets

Resolved an issue with the incorrect files appearing at the top of a ticket.
Added the ability to create network matinence tickets.

Reports

Resolved an issue with the Tax Zone report.
Resolved an issue where the failed installed report would fail to load. #204
Include VOIP lines to monthly recurring on the financial dashboard. #D-44

Trango

Added provisioning support for Trango NIDs.

Network Monitoring

Added groups to sites.
Added Observium support
Added a public facing network status page based on the groups.
Fixed issues with graphs on the equipment overview.
Added DHCP log tab that pulls records if they are in the last 5 million lines of the vrmu dhcp log.

Webhooks

Added a webhook for when a ticket is added to a specifc group.

Registration

Created a new pulic facing page at :448/register.
Added customer groups to contracts to allow them to be filtered on the registration.
Services and Contracts will populate based on the service area (Customer Group).

Office 365

Added support for office 365 with inbound support account and outbound going email.

Star Solutions

Added BMU support for Star Solutions.

MISC.

Resolved an issue that prevented unimus from functioning properly.
Resovled issues with Twilio integration.
Added BMU as a filter option for mass communication.
Resolved an issue where unordered lists would break contracts. #164
Resolved an issue with the customer search in the new task popup window. #180
Resolved an issues with searching support email blaklist. #181
Resolved an issue with pager duty repeat settings. #184
Resolved an issue with international VOIP numbers that lead with a zero. #186
Made the customer portal login page responsive. #187
Resolved an issue with Calix device types. #194
Added the export report button to completed jobs report. #195
Resolved an issue with late fee application. #196
Resolved an issue where the address range dropdown would be empty. #197
Resolved an issue with updating the external account ID from the API. #199
Add an option to re-apply contracts when editing a service. #200
Resolved issues with installer view job check-in timer. #202
Resolved an issue with webhooks. #207
Resolved an issue with drag on drop scheduling on mobile devices. #222
Resolved an issue with job notes becoming unreadable due to special characters. #160
Resolved an issue with contracts not displaying properly due to special characters. #212
Added sender email address under the customer portal contact us section to resolve issues with sending emails. #178
Resolve an issue with schedule live view display issue. #177
Referral discount has been added to the monthly services total. #192
Added the ability to make custom fields requried. #D-38
Resolved an issue with the repeated discount slider not functioning properly. #D–58
Added a loading notice to the map. #209

By Hayden Schuch|2024-06-19T13:15:28-05:002024 June 18th|Changelog, News|Comments Off