Powercode Release 21.05.10 [BETA]

AWS Backup

• AWS now implements multipart upload to handle large file uploads.
• Resolved an issue with files uploading to the incorrect directories.

Email Tickets

• Resolved an issue where certain mail providers were replacing HTML tags with unexpected tags.

Payment Queue

• Resolved an issue where failed payments were being retried after a successful payment cleared the customer balance.
• Added a button to process payment queue that will attempt to process all ‘Entered’, and ‘Failed’ payments in the queue respecting billing settings. (Ex: Minimum Credit Card Amount)

By Hayden Schuch|2021-05-11T14:42:52-05:002021 May 10th|Changelog|Comments Off on Powercode Release 21.05.10 [BETA]

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Powercode Release 21.04.27 [BETA]

Change Customer Status

• Reverted functionality of popup to allow for changing a status but not disconnecting the customer’s service which generates a final bill.

Schedule Live View

• Resolve an issue where placing a job before another job would result in a prompt to email the customers about the job change when their job hasn’t been changed.

Ticketing

• Resolve an issue when a job being viewed was updated by another user the notification to reload the ticket wasn’t appearing.
• Resolved an issue where after setting the follow-up date the date would load as only 20 in the actions menu.

Customer Files

• Resolve an issue where the files were in a stacked view until clicked.

API

• Resolved issues with changing the customer portal password via email and username.
• Resolved an issue when adding a customer via the API the customer country was not being properly set which would prevent the edit contact page from submitting.

Call Log

• Resolve an issue where the send call log to the customer was not sending an email.

Invoices

• Resolve an issue where $0.00 debits were not showing on invoices.

Customer Search

• Resolve an issue where the archived customers would show when searching by the last name.

Account Class Report

• Resolve an issue that resulted in an error when clicking on a link for the amount.

By Hayden Schuch|2021-04-29T12:33:13-05:002021 April 29th|Changelog|Comments Off on Powercode Release 21.04.27 [BETA]

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Powercode Release 21.04.14 [BETA]

Multi Brand

• Resolved an issue with uploading logos.

Services

• Resolved an issue where the page was not found when clicking the link to change who the service is paid for from the customer overview services tab.

Customer Search

• Resolved an issue where the search for a contact on a customer would not be found if both the first and last name were included.

By Hayden Schuch|2021-04-22T16:29:54-05:002021 April 14th|Changelog|Comments Off on Powercode Release 21.04.14 [BETA]

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Powercode Release 21.04.08 [Beta]

Webhooks

• Updated deprecated functions to resolve issues with Pheanstalk.

Page Routing

• Resolved an issue where pages would attempt to incorrectly route to legacy pages.

Ticketing

• Resolved issues with changing the associated contact on a ticket.

Schedule Live View

• Resolved an issue where 15-minute jobs were not draggable.

Complete Map

• Resolved issues with drawing shapes and exporting the customer data within the shape drawn.

Invoices

• Resolved issue where invoices with a zero dollar balance were being sent when the option was turned off.

Account

• Resolved an issue where the automatically geocode option wasn’t copied over visually on click.

Contact

• Resolved issue error Baicells when saving the contact.

By Hayden Schuch|2021-04-08T15:56:10-05:002021 April 8th|Changelog|Comments Off on Powercode Release 21.04.08 [Beta]

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Powercode Release 21.04.05 [Beta]

Equipment

• Resolved an issue where equipment that was assigned to a customer would not show on the account.

Inventory

• Resolved an issue where the input field when modifying consumables was missing.

Add Customer Wizard

• Resolved an issue where the security questions were not displaying.

Pheanstalk

• Resolved an issue with updating Pheanstalk to the latest version.

By Hayden Schuch|2021-04-06T16:29:18-05:002021 April 6th|Changelog|Comments Off on Powercode Release 21.04.05 [Beta]

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Powercode Release 21.03.31 [Beta]

CnMaestro

• Resolved an issue where the CnMaesto option was missing on equipment and device types.

MobiTV

• Resolved an issue when accessing the MobiTV configurations.

Add Customer Wizard

• Resolved an issue where users could enter a quantity greater than one for VoIP services.

AWS Backups

• Added a field to select the region of your bucket which is required to correctly push backups.

Moneris

• Resolved an issue that prevented actions with Moneris.

Contracts

• Resolved an issue where ordered lists were not displaying correctly on signed contracts.

Equipment Probes

• Resolved an issue that caused equipment probes to stopped updating.

By Hayden Schuch|2021-03-31T11:33:11-05:002021 March 31st|Changelog|Comments Off on Powercode Release 21.03.31 [Beta]

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Powercode Release 21.03.24 [Beta]

System Changes

• Various pages updated to new look and feel.

Dashboard Charts

• Resolved an issue with exporting the charts on widgets.

Twilio Logs

• Resolved an issue where a customer-specific Twilio log would not display the date of the entry.

Customer Portal

• Resolved an issue when adding a bank account with a dash in the routing number.

Radius

• Resolved an issue where radius attribute updates were failing to push to the radius server.

AWS Backups

• Resolved an issue where AWS backups were failing to upload which also prevented old backups from being removed.
• Resolved an issue where the failure was not logged properly.

Add Customer Wizard

• Resolved issues with the new configuration options not behaving correctly.

By Hayden Schuch|2021-03-25T13:29:52-05:002021 March 25th|Changelog|Comments Off on Powercode Release 21.03.24 [Beta]

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Powercode Release 21.03.18[STABLE]

Add Customer Wizard

• Resolve an issue that was causing duplicate customers to be created.

MailXStream

• Resolved an issue that prevented invoices from being sent to MailXStream.

By Hayden Schuch|2021-03-18T12:56:23-05:002021 March 18th|Changelog|Comments Off on Powercode Release 21.03.18[STABLE]

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Powercode Release 21.03.16[STABLE]

Elevation Profile

• Resolved an issue where the elevation profile would switch measurement units.

Complete Map

• Resolved an issue where customer export on the complete map was not exporting customers.

Equipment

• Resolved a display issue when editing a piece of equipment.

Contract Templates

• Resolved an issue that preventing contract templates from displaying properly.

Logs Report

• Resolved an issue where only the rows viewable on-screen would export.

Edit Contact

• Added the ability to delete and set the primary contact on an account from the edit contact screen.

Customer Portal

• Resolved an issue when editing the MAC address of equipment via the customer portal.

Navigation Menu

• Rename the “Outbound Email” link to “External Mail Clients” and relocated it to under the third-party accordion.

By Hayden Schuch|2021-03-16T09:28:32-05:002021 March 16th|Changelog|Comments Off on Powercode Release 21.03.16[STABLE]

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Powercode Release 21.03.10[RC]

Add Customer Wizard

• Resolved an issue where the default tax zone wasn’t being selected when set.

Tickets

• Resolved an issue where the drop-down to select a canned reply would appear behind the pop-up window.
• Resolved an issue where the HTML would show in fields when creating a ticket from the customer overview.

System

• Resolved an issue where custom reports were unviewable due to the custom report use not being created.
• Added the customer profile link back to the set temporary grace period page.

By Hayden Schuch|2021-03-10T14:54:44-06:002021 March 10th|Changelog|Comments Off on Powercode Release 21.03.10[RC]

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