• Resolved an issue with the CreditCard payment account type not being correctly set in Stripe V2.
• Resolved an issue where deleting a Notification Template deleted the first item in the list instead of the one selected. #PC-1464
• Resolved an issue preventing the ticket type from being changed on a ticket template without first changing the category. #PC-1457
• Resolved a crash on the Ticket Totals Report caused by certain filter selections. #PC-1458
• Resolved an issue causing the CDR Batches page to load slowly for customers with a large number of batches. #PC-1149
• Resolved an issue where WAN and PD (prefix delegation) addresses were not displaying correctly on the customer equipment box.
• Resolved an issue causing the Address Range page to hang while loading BMU interfaces; interface data for MikroTik and Link BMUs now loads asynchronously.
• Resolved an issue where changing or removing an address range could leave stale DHCP reservations and leases behind, risking IP conflicts.
• Resolved polling and session issues on the Configure BMU Link Health tab.
• Resolved an issue on the Complete Map caused by Google’s removal of the Maps DrawingManager API, and fixed map centering.
• Resolved an issue causing inbound email import to fail due to malformed message body processing.
• Resolved an issue where inbound email retrieval could fail on mail servers that don’t support fetching messages by UID.
• Resolved nginx configuration errors that could occur during system upgrades.
• Resolved an issue preventing the DHCP Log tab from retrieving lease transactions from Link BMUs.
• Resolved an issue with the search field on the Trango Maintenance page.
• Resolved an issue preventing Trango software updates from being applied.
• Resolved an issue where the database update script could fail during a system upgrade.
• Resolved an issue where a read-only Gmail inbox could cause the next email account to be reported as a connection failure.
• Resolved an issue preventing MikroTik interfaces from being set on an address range. #PC-1468
• Resolved an issue where patch status was reported against the wrong version after an upgrade. #PC-1462
• Resolved an issue where a MikroTik BMU whose API connection was failing continued to report as Good. #PC-1335
• Resolved an issue where inbound ticket emails could be processed more than once.
• Resolved an issue on the Schedule Live View where jobs were incorrectly flagged as positioned incorrectly, blocking saves. #PC-1471
• Resolved an issue where additional pre-pay months were not included on guarantor invoices or their queued automatic payments. #PC-1443
• Resolved an issue where monitoring results returned by a PowerLink RMU were rejected for equipment routed through it.
• Resolved an issue where customers created by the Platypus importer were missing the configured billing due date and auto shut-off defaults.
• Resolved an issue where a job status hidden on a job template still appeared in the installer mobile portal. #PC-1472
• Resolved an issue where pressing Enter after typing a two-factor authentication code failed to log in. #PC-1473
• Resolved an issue preventing the configured brand color from loading in the customer portal.
• Resolved dark mode display issues in the mobile menu, ticket list, and browser address bar color. #PC-1351
• Resolved an issue where searching a list that includes an Actions column returned a database error instead of results.
• Resolved an issue where Installer Status widget rows rendered white in dark mode. #PC-1351
• Resolved an issue allowing a technician to start a new job while still checked in to another one. #PC-1364
• Resolved an issue where synchronizing a Link BMU could clear its existing DHCP leases.
• Resolved an issue where the AI settings page listed models a provider no longer offers; the list is now retrieved from the provider.
• Resolved an issue where the payment total shown in the customer and installer portals did not match the amount charged. #PC-1515
• Resolved an issue where editing a BMU could reset its reported status. #PC-1505
• Resolved an issue where a billing run that stopped partway through could not be safely re-run. #PC-1495
• Resolved an issue where the API could select the wrong billing address for a customer. #PC-1516
• Resolved an issue where changing an IP range left a stale DHCP lease behind. #PC-1519
• Resolved an issue preventing SSO/SAML sign-in with Microsoft Entra ID. #PC-1501
• Resolved an issue where monthly tax lines were not linked to the charge they were calculated on. #PC-1489
• Resolved an issue where automatic parent/child assignment attached equipment without a MAC address to access points. #PC-1529
• Resolved an issue where re-saving Backup Settings could discard the backup encryption key. #PC-1532
• Resolved an issue where large encrypted backups could run out of memory. #PC-1530
• Resolved an issue where deleting equipment did not release its delegated IPv6 prefix lease. #PC-1534
• Resolved an issue where the equipment API returned repeated, deeply nested data. #PC-1537
• Resolved an issue refreshing ports on Juniper switches.
• Resolved an issue where card tokenization could fail when run in parallel or use a deleted billing address.
• Resolved an issue where the 2FA code boxes wrapped onto two rows on smaller screens.
• Resolved an issue where AI model lookup failed when the API key field was left blank.
• Resolved an issue where a single broken module could stop the admin portal from loading, and where modules could not be reliably enabled or disabled.
• Resolved an issue that could stop a system upgrade partway through.
• Resolved an issue where a saved card with a missing billing address could not be charged; the customer’s billing address is now used instead. #PC-1563
• Resolved an issue where the card billing address was not sent to ProPay when adding a new card. #PC-1550

• Added the AI Report Builder.
• Added the ability to bulk add tags to customers via CSV upload. #PC-1418
• Added a Mass Notification filter option to include all sub-children (multi-layer) of a selected device. #PC-1407
• Added Re-Activation tracking to the Sales and Disconnects report. #PC-1160
• Added a DHCP Log tab to Equipment Details, showing lease history from Kea events and live BMU transactions.
• Restyled the Configure BMU Link Health tab with full dark/light theme support.
• Improved DHCP reservation identity matching for more reliable lease assignment; BMU configuration now labels this “DHCP Interface” instead of “Kea Interface”.
• Continued improving the SNMP poller: added streaming support and additional UI refinements for interface monitoring.
• Added full Spanish (es) translations for the admin portal.
• Added an auto email trigger for X days after delinquency. #PC-1368
• Added “Sub Account Class”, and “Number of Repetitions” columns to the service page. #PC-1425
•  Added an update time to the Trango Maintenance Automatically Update option, so automatic Trango NID software updates run once a day at a chosen time instead of as soon as a new version is available.
• Updated the MailXstream integration for the v3.0 API. #PC-1459
• Improved the performance of large bank transaction imports, reducing memory use and session blocking.
• Added a Health tab to Device Overview, along with Trango NID restart, pending update prompts, network filtering, and group update actions.
• Added support for Link 0.10.0 adaptive flex IDs while remaining compatible with earlier Link versions.
• Added an API endpoint for posting completed job data from third-party scheduling systems. #PC-1126
• Added a Bulk Tag Customers page for adding or removing tags across customers selected by a query, with a preview before any changes are applied.
• Removed the phpIPAM integration; IP address management continues through Address Ranges.
• Added internal and customer email notifications and a webhook for customer self-registration. #PC-1404
• Added a Tags column to the Aged Receivable report. #PC-1469
• Added equipment to the network map with color coding for status, and a tower drill-down showing the equipment on each tower. #PC-1445
• Added the ability to send Mass Notifications to Archived customers. #PC-1377
• Added a Revenue by Tower Location report with a historical graph and daily, monthly, and yearly breakdowns. #PC-1480
• Added the ability to take payments and add payment methods from the installer portal. #PC-1422
• Added two-factor authentication enrollment modes and single-use recovery codes, and improved enforcement across the admin, customer, and installer portals. #PC-1502
• Added an installer filter and a job duration column to the Installer Statistics report. #PC-1466
• Added an Inactive action to the Users page for deactivating a web user. #PC-1467
• Added API endpoints for reading and creating custom customer event log entries. #PC-1474
• Added support for creating Tarana equipment from inventory through the API.
• Added a DHCP Mode setting to Link BMU configuration.
• Updated bill-due-day automatic payments to submit Moneris and IPPay transactions one at a time, preventing duplicate charges when the gateway is slow to respond. #PC-1496
• Improved the load time of the scheduled event page when a large number of services are configured. #PC-1498
• Improved the load time of the ticket list and the equipment log page.
• Added an option to waive the credit card processing fee when taking a payment. #PC-1486
• Added an SMTP Client Hostname setting to the mail server configuration. #PC-1526
• Added Send to BMU to the equipment view in the installer app.
• Added a Suggest Technician option to help schedule unscheduled jobs.
• Added a Customer Tags report for listing customers by tag and removing tags in bulk.
• Added a webhook for tickets opened with a specific group assignment. #PC-1482
• Added API endpoints for uploading, listing, downloading, and deleting customer files. #PC-1503
• Added safeguards against losing the backup encryption key. #PC-1533
• Improved customer portal security so subscribers can only pay from their own accounts and sign their own pending contracts.
• Improved admin portal security; managing modules now requires dedicated permissions.

• Resolved an issue where duplicate bandwidth records could halt daily billing.
• Resolved an issue with referral discounts being counted in the ‘Active monthly services total’.  #PC-1452
• Resolved an issue saving the ‘Send email as text’ setting.  #PC-1454
• Resolved an issue preventing tags from being added to customers.  #PC-1453
• Resolved an issue preventing email accounts from being edited.
• Resolved an issue with inbound email processing incorrectly skipping messages.
• Resolved an issue with the backup failure flag and alert email not resetting after a successful Dropbox upload.  #PC-1427
• Resolved an issue causing a BMU sync crash when MikroTik returned incomplete data.
• Resolved an issue correctly detecting dropped queue connections in the webhook worker.
• Resolved a memory issue caused by unclosed WebSocket connections in network monitoring.
• Resolved an issue where API calls could lock the session and slow page loads.

•  Added AI-assisted tools across the admin portal for rewriting call-log notes, summarizing tickets, suggesting ticket replies, recommending next steps, and explaining equipment alerts, with new AI Settings and AI Usage Report pages.
• Added a per-interface configuration view and interface state monitoring for switches over NETCONF.
• Added phone numbers to the Mass Notification contact export. #PC-1429
• Updated device uptime to display in days, hours, and minutes across all supported devices.
• Improved SNMP poller interface monitoring and reliability.

• Resolved an issue with email ticket timestamps not displaying in local time and corrected the default email logo. #PC-1416
• Resolved an issue with the scroll bar on large custom reports. #PC-1417
• Resolved an issue with MikroTik queues not syncing under certain conditions. #PC-1421
• Resolved an issue populating the Bank Account table with Stripe account type/class info. #PC-1428
• Resolved an issue with the Let’s Encrypt renewal cron and reordered cron jobs. #PC-1436
• Resolved an issue preventing address range edits from the Mobile view. #PC-1432
• Resolved an issue with Dropbox remote backups failing to complete. #PC-1434
• Resolved an issue with the credit card processing fee not being included in the payment total. #PC-1437
• Resolved an issue detecting 3G serial numbers for Tarana RNS devices. #PC-1439
• Resolved an issue with inconsistent delinquency wording. #PC-1440
• Resolved an issue with timestamp comparison. #PC-1062
• Resolved an error that occurred when saving the account profile.
• Resolved an issue showing the credit card fee when paying with a bank account.
• Resolved an issue with VLAN 0 configuration on Tarana equipment.
• Resolved an issue with GPS coordinate handling on the elevation profile.
• Resolved an unescaped SQL query in the backup test script.
• Resolved an issue with probing Tarana equipment.
• Resolved an issue with Stripe card type classification.
• Resolved an issue with the MAC address defaulting when editing equipment.
• Resolved an issue with the duplicate-record check in customer searches.
• Resolved an issue with quarter-hour schedule overrides not calculating correctly.
• Resolved an issue with ticket log status updates.
• Resolved an issue with saving the add customer wizard settings when no phone number is required.  #PC-1449
• Resolved an issue with the up an down arrows on the customer registration service tab.  #PC-1450

• Added webhook support for contract and payment method events. #PC-768
• Added the ability for privileged users to view customer SSNs. #PC-1410
• Added additional network site information to the installer portal. #PC-1412
• Added a wallboard API for tickets, customers, equipment, and network sites.
• Added a new Transactions report.
• Switched API documentation to Swagger / OpenAPI across all endpoints.
• Added Trango NID monitoring and management with automated firmware handling.
• Added configuration options for NIDs and removed hardcoded URLs.
• Added IPv6 support and unified network configuration handling.
• Added a PowerLink SNMP API for device communication.
• Added scheduled-event support for temporary services and per-customer self-expiring service overrides.
• Added a fallback to FCC FIPS data for geocoding when the government API fails or is blocked.
• Allowed newline characters to be pasted into customer notes.
• Updated the TCS link.
• Added an auto-refresh to the BMU log.

• Resolved an issue adding DIDs.
• Resolved an issue searching for the contact on tickets.  #PC-1344
• Resolved an issue getting the MAC from the ARP table when not in a mirror group.  #PC-1349
• Resolved an issue with the MikroTik interface list on address ranges.  #PC-331
• Resolved an issue with logging backup details.
• Resolved issues with setting DHCP options on address ranges.  #PC-1352
• Resolved an issue with the drive time checkbox on job templates.  #PC-1347
• Resolved an issue with Microsoft OAuth inbound tickets importing as unread.  #PC-1355
• Resolved an issue with tickets opened via the API or customer portal not appearing.  #PC-1353
• Resolved an issue with scheduling payments via the customer portal.
• Restored incremental backup options.
• Resolved an issue with the inventory assignee not updating when transferring equipment.  #PC-1358
• Resolved an issue with scheduled jobs not having a customer ID or network location.  #PC-1359
• Resolved an issue with large AWS backups.  #PC-1367
• Resolved an issue with options not saving for the Unimus config.  #PC-1365
• Resolved an issue with creating Canada 005 ACH batches.  #PC-1374
• Resolved an issue with the equipment up web hook for infrastructure not triggering.  #PC-1376
• Resolved an issue with adding a call log to customers.  #PC-1378
• Resolved an issue exporting products from inventory.  #PC-1384
• Resolved an issue with geocoding on the elevation profile.  #PC-1383
• Resolved an issue with testing the inbound email accounts.
• Resolved an issue on job templates where the status wasn’t saving properly.  #PC-1392
• Resolved an issue on the add customer wizard where the customer group required wasn’t applying.  #PC-1393
• Resolved an issue that would occur while saving taxes.  #PC-1394
• Resolved an issue with the redirect for proxy systems.  #PC- 1297
• Resolved an issue where invoices would have a due date set to 12/31/69.  #PC-1389
• Resolved an issue where additional VoIP lines were not included in the monthly tax on the services tab.  #PC-1385
• Resolved inventory table view issues on small screens by adding a scrollbar.  #PC-1395
• Resolved an issue with the file name being too long for the customer list export.  #PC-1401
• Resolved an issue with self signup having an issue with contracts.  #PC-1402
• Resolved an issue with the default customer portal page being set to billing when the customer is a guarantee.  #PC-1405
• Resolved an issue with notification templates not appearing in the drop down.  #PC-1406
• Resolved an issue that prevented KML/KMZ pin names from appearing.  #PC-1408

• If a ticket is created from an email it will use the inbox received time as the created time in Powercode.  #PC-1356
• Added additional fields to the scheduled job POST API call.
• Reworked custom fields to have sections and allow ordering of the fields and sections.
• Added app-based two-factor authentication.  #PC-1338
• Added categories to the customer portal ticket creation.
• Added a config option to handle IPPay accounts that were tokenized with ampersands in the account holder’s name.  #PC-741
• Updated Pheanstalk to the latest version.
• Added settings for automatic password expiration for users and customers.  #PC-1391
• Added additional email variables: Customer Activation Date, Monthly Internet Service Name, Total Monthly Service Cost.
• PCI updates.  #PC-1348
• Updated logo.

Reworked the backups settings please review your settings after updating.

• Resolved an issue with the activation invoice not being marked as the initial invoice.  #PC-1318
• Resolved an issue with webhooks failing.  #PC-1317
• Resolved an issue with technicians with no schedule but completed jobs not appearing in historical view. #PC-1314
• Don’t allow archived customers to make payments. #PC-1320
• Resolved OAuth issues with gmail and Microsoft when using them for inbound emails. #PC-1249 & #PC-1303
• Resolved an issue with the customer self signup not applying introductory discounts. #PC-1327
• Resolved an issue with Slack webhooks not sending.  #PC-1330
• Changed the throughput probe to use the OID to improve compatibility.
• Resolved an issue with the calculate drive time checkbox not displaying properly.
• Resolved an issue with custom fields where the tab key would not properly go to the next custom field.  #PC-1288
• Resolved an issue with the service areas drop down list on the add/update services page.
• Resolved an issue with the sticky side menu covering the export button on custom reports.  #PC-1336

• Allow updating the Tarana SLA without updating the VLAN
• Allow modifying the number of times a self-expiring service will last.  #PC-813
• Updated the down probe color to be darker.  #PC-317
• Improved the log when editing a contact. #PC-406
• Added a webhook for customers edited. #PC-1246
• Added permissions for the close account on the next billing day button. #PC-234
• Added functionality to price override additional DIDs.
• Allow tarana devices to be assigned an IP.
• Added the username field as a search option.
• Added an internal email trigger for signed contracts. #PC-1145
• Added a total field on the admin and customer portal when making payment.  The total will include the amount with processing fees. #PC-379
• Added an option for auto-bank imports for ACH transactions.  #PC-833
• Added the ability to create a placeholder BMU for ranges.  #PC-894
• Added the option to schedule a payment from the customer portal.
• Added the ability to select a remote/circuit ID from inventory in the installer portal.
• Added a configuration for adding a second signature box on contracts for installers.  #PC-725
• Added the ability to upload files to tickets.  #PC-875
• Added the ability to resolve/complete jobs from the customer overview jobs tab.  #PC-1287
• Added an inventory tab to the installer mobile view.
• Added the ability to add check boxes on contracts that are required to complete the contract.
• Added copy buttons to various fields to improve copying fields like IP addresses.  #PC-1142

• Resolved an issue with deleting invoices.  #PC-1299
• Resolved an issue with email tickets opening duplicates. #PC-1266
• Resolved an issue with MikroTik sync. #PC-1302
• Resolved an issue with resetting the probe averages. #PC-1300
• Misc fixes to mass emails.
• Fixed an issue with HTML in emails. #PC-1306
• Fixed an issue with archived accounts when sending a mass notification. #PC-1307
• Resolved an issue when editing the contact that prevented the country from being chosen.  #PC-1309
• Resolved an issue with the contact password requirements.  #PC-1311
• Resolved an issue with the QR scanner in the installer portal for scanning MAC addresses.
• Resolved an issue with MikroTik queues existing after the equipment was deleted or transferred.
• Resolved issues with the BCL. #PC-1312
• Resolved an issue with printing double sided invoices.  #PC-1316

• Added notices/notes to the customer portal. #PC-1207
• Added variables to canned replies.  #PC-902
• Improve DID visibility on services tab.
• Added ability to override additional VoIP number cost. #PC-737
• Added webhooks for ticket updated and ticket status changed. #PC-1304
• Added external links to the customer portal. #PC-823
• Added API endpoints for customer tags and customer sales person.  #PC-1305
• Added the ability to upload a CSV of customer IDs to mass notify.
• Added the button on the configure BMU overview to force sync a VMU.
• Added logging for updating the customer sales person.
• Added a default setting for auto/manual payment setting when adding from the customer portal. #PC-1236

• Resolved an issue with the customer portal reset link sending as the unsubscribe link.  PC-1293
• Resolved an issue with the canopy speed updater.

• Added equipment status up webhooks.
• Remove the network location from a device when transferring to a customer.

• Resolved an issue with invalid burst data being sent to Powercode BMUs that causes them to re-sync often.
• Resolved an issue with the burst settings not accepting zero for values.
• Resolved an issue with the SMS option when sending mass communications.  #PC-1265
• Resolved an issue with the last result not having the modifier applied to it when looking at probes on the equipment overview.  PC-1267
• Resolved an issue with sending IPv6 commands to Mikrotiks with IPv6 disabled. #PC-1082
• Resolved an issue when creating a ticket from call log that would cause the ticket to be blank. #PC-1268
• Resolved an issue with failed ACH payments retrying resulting in multiple late charges. #PC-1272
• Added the missing creation date column to the inventory export. #PC-1257
• Scheduled live view resolved an issue with custom fields. #PC-1278
• Improved sending SMS from mass communication. #PC-1276
• Resolved an issue with the MAC formatting function on the inventory table.
• Resolved an issue with adding to the open access list.  #PC-1284
• Updated the dashboard email queue widget to not include scheduled emails.  #PC-1272
• Updated Mikrotik query to not include duplicate equipment entries. #PC-1289

• Added SMS as an option for network notifiers.  #PC-662
• Added the ability to bulk create scheduled jobs. #PC-882
• Added API calls to add service with a price override.  #PC-1258
• Added the customer bill cycle type and bill cycle information in the customer portal. #PC-1263
• Added sorting options for technicians on the user schedules page. #PC-1237
• Added system health and disk usage API endpoints.
• Updated invoices with multiple DIDs to be more clear.
• Added the option to set a customer status upon completing a job. #PC-1138
• Added an unsubscribe button to mass email notifications.  #PC-714
• Added configurable password requirements for the customer portal.  #PC-1231
• Added the equipment status log table to the equipment status history clearing function.
• Added API calls for getting scheduled jobs.  #PC-1245
• Added API calls for the customer sales person.
• Added a filter on the network map to see all scheduled jobs.  #PC-225
• Updated Tarana integration to allow using Tarana monitoring without SLA.  #PC-1279
• Updated the Baicells boss API endpoint.

• Resolved an issue with date selection on the enter payment page. #PC-1251
• Resolved an issue with Twilio message not properly replacing variables in some cases. #PC-1254
• Resolved an issue with the viewable columns on inventory. #PC-862
• Resolved an issue with scheduled even to remove and pro-rate a service being marked as a credit instead of a debit. #PC-1261
• Resolved an issue that would cause billing to halt.

• Improved the view of ticketing on smaller screens. #PC-1136
• Added refresh time selection on the ticket board. #PC-1260
• Added a button when viewing jobs on the customer overview to view all job notes.